Overview:
As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry’s largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience – from proposal to commission– so they can help better secure the financial futures of their clients.
At iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions. We’re passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion.
We’re proud that we’ve been recognized as a repeat winner of various industry awards, demonstrating our excellence and highlighting us as a top workplace in both the US and the UK. We believe that the culture we’ve built for our nearly 900 employees around the word is exceptional - and we’ve created a place where our employees love to come to work, every single day.
Come join our team!

TECHNICAL SKILLS

• Proficiency in more advanced tools and software for requirements management and documentation (e.g., Jira, Excel, Word, Microsoft Visio, PowerPoint). Undertake medium complexity configuration activities (RMT/Workbenches). Strong understanding of database structures and write basic queries (SQL).
• Ability to conduct more detailed data analysis and create complex reports using data analysis tools or databases (e.g., SQL).
• Deeper understanding of SDLC methodologies and the ability to apply them in various project contexts.
• Ability to create detailed business requirement documents and functional specifications.
• Proficient in various business analysis techniques such as SWOT analysis, GAP analysis, and root cause analysis.
• Advanced understanding of business process modeling techniques.

PERSONAL SKILLS

• Enthusiastic with excellent problem-solving skills
• Showing initiative / self-motivated to get the job done and improve practices
• Great interpersonal skills - ability to converse with both internal and external customers
• Excellent written and verbal communication
• Helpful and friendly, thriving in front of a challenge with a strong desire to succeed

• Business Processes: Support the analysis of current business processes and identify areas for improvement.
• Troubleshooting: Provide support in troubleshooting system issues.
• Process Mapping: Understand and assist in creating and updating process maps and flowcharts to visualize current and future business processes and system configurations.
• Collaboration: Collaborate with cross-functional teams with system testing and validation. Review and approve Master Test Plans.
• Requirements Elicitation: Lead individual and group meetings to gather detailed business requirements. Perform impact analysis. Identify and analyze scope change.
• Process Improvement: Identify opportunities for business process improvement and make recommendations.
• System Specifications: Develop system specifications and work closely with development teams to ensure alignment with business needs.
• Data Modeling: Create data models and process diagrams to represent business needs.
• Stakeholder Management: Facilitate requirements meetings and workshops with stakeholders.
• Solution Evaluation: Assist in evaluating potential solutions to meet business requirements through independent investigation. Adhere to product best practices to ensure consistent technical solution design