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Technical Support Engineer – Software at Samsara
, , Mexico - Full Time
Skills Needed
Technical Support, Customer Service, Communication Skills, Problem Solving, Saas, Crm, Bilingual, Technical Troubleshooting, Documentation, Team Player, Feedback, Product Knowledge, Analytical Skills, Interpersonal Skills, Python, Json, Cloud Systems
Specialization
Candidates should have a B.S. in a relevant field and 2-5 years of experience in technical support or engineering roles. Bilingual proficiency in English and Spanish is required, along with strong familiarity with CRMs and excellent communication skills.
Experience Required
Minimum 2 year(s)
Full-Stack Software Engineer | MyCase at 8am
, , Mexico - Full Time
Skills Needed
Full Stack Development, React, Ruby On Rails, Apis, Agile Development, Sql, Postgresql, Mysql, Component Libraries, Web Applications, User Experience, Performance Optimization, Code Reviews, Collaboration, Documentation, Communication
Specialization
5+ years of experience designing and implementing large-scale, cloud-based solutions is required. Extensive experience with React and Ruby on Rails is essential.
Experience Required
Minimum 5 year(s)
Embedded Software Integration Engineer at Deploja AB
Gothenburg, Västra Götaland County, Sweden - Full Time
Skills Needed
Embedded Software Verification, Automotive Domain, Aftermarket Diagnostics Tools, Test Automation, Playwright, Robot Framework, Electronics System Testing, Electrical Systems Architecture, Agile Team Setup, English Proficiency
Specialization
Candidates must have a minimum of 4-5 years of experience in embedded software verification and a strong background in complete vehicle level. Proficiency in English and experience with Agile teams are also required.
Experience Required
Minimum 5 year(s)
Software Consultant - Associate / RTO at Power Costs Inc
Norman, Oklahoma, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Software Engineer - GO (m/f/d) at Sportradar
Vienna, , Austria - Full Time
Skills Needed
Go, Node.Js, Python, Java, Api Development, Cloud Platforms, Agile Development, Data Structures, Algorithms, Design Patterns, Clean Code, Testing, Microservices, Infrastructure As Code, Coaching, Collaboration
Specialization
Candidates should have 4+ years of professional experience in agile software development and proficiency in at least one high-level programming language. A passion for clean code, testing, and a deep understanding of data structures and algorithms is essential.
Experience Required
Minimum 5 year(s)
Sr Software Engineer - (level 3 or 4) at Northrop Grumman
Cincinnati, OH 45246, USA - Full Time
Skills Needed
Computer Engineering, Application Security, Computer Science, Network Security, Color, Management Software, Configuration Management, Computing, Refactoring, Systems Engineering, Rest, Code, Data Interfaces, Aws, Disability Insurance, Infrastructure, Teams, Devops
Qualification
BSc
Experience Required
Minimum 3 year(s)
Principal Software Engineering Manager at Microsoft
Bangalore, karnataka, India - Full Time
Skills Needed
Software Engineering, Ai Innovation, Crm Solutions, Data Unification, Intelligent Workflows, Actionable Insights, Sales, Marketing, Service, Leadership, Collaboration, Growth Mindset, Integrity, Accountability, Inclusion, Empowerment
Specialization
Candidates should have a passion for AI innovation and experience in building systems that empower sellers and marketers. A strong background in software engineering and leadership is essential.
Experience Required
Minimum 10 year(s)
Software-Testautomatisierer/in (m/w/d) at SimplyTest GmbH
Nuremberg, Bavaria, Germany - Full Time
Skills Needed
Test Automation, Quality Assurance, Agile Methodologies, Ci/Cd Pipelines, Exploratory Testing, Test Frameworks, Front End Applications, Backend Applications, Hands On Mentality, Continuous Learning, Devops, German Language
Specialization
Candidates should have a passion for quality assurance and experience in test automation for front-end or backend applications. A strong desire to learn and contribute to projects and the community is essential, along with proficiency in German at C1 level.
Experience Required
Minimum 2 year(s)
(Senior) C++ Software Engineer (m/f/d) at KINEXON
München, , Germany - Full Time
Skills Needed
Completion, Docker, C++, Software Solutions, Vue.Js, Containerization
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior Software Engineer (Python/AWS) at LocalStack
Berlin, , Germany - Full Time
Skills Needed
Python, Aws, Docker, Terraform, Pulumi, Unit Testing, Integration Testing, Object Oriented Design, Cloud Technologies, Infrastructure As Code, Devops, Microservices, Open Source, Developer Tools, Problem Solving, Communication
Specialization
Candidates should have 3+ years of professional experience in software engineering with a strong focus on Python development and AWS expertise. Hands-on experience with Infrastructure-as-Code tools and problem-solving skills in a fast-paced environment are also required.
Experience Required
Minimum 2 year(s)
Senior Softwareentwickler (m/w/d) Java at CompuGroup Medical - Nederland
Koblenz, Rheinland-Pfalz, Germany - Full Time
Skills Needed
N/A
Qualification
Graduate
Software Engineer - Equities Tech - VP at Citi
London, England, United Kingdom - Full Time
Skills Needed
Kotlin, Continuous Integration, Es6, Graphql, Consideration, Metrics, Kafka, Hooks, Color, Real Time Monitoring
Specialization
A similar role
Qualification
Graduate
Staff Software Engineer - API Platform at DataDog
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sr. Staff Software Engineer - Trading at Addepar
Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Software Engineer (Javascript) at MPB
Brighton BN1 1AE, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Softwareentwickler JavaScript (m/w/d) at HMF Smart Solutions GmbH
BMAD, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Principal Software Engineering Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Software Engineering, Service Management, Incident Management, Service Operability, Team Leadership, People Management, Technical Solutions, Customer Focus, Quality Assurance, Growth Mindset, Innovation, Collaboration, Resilience, Security, Cost Effectiveness, Efficiency
Specialization
Looking for an experienced Principal Software Engineering Manager with a solid track record of running services at scale with quality. Must be a strong people manager who can motivate and develop individuals and teams.
Experience Required
Minimum 10 year(s)
iOS Software Engineer, Health Studies at Apple
Sunnyvale, California, United States - Full Time
Skills Needed
Ios Development, Watchos Development, Swift, Swiftui, Uikit, Foundation, Core Data, Technical Leadership, Collaboration, Communication, Privacy, Security, Researchkit, Healthkit, Sensorkit, Coremotion, Data Communication
Specialization
A BS in Computer Science or equivalent field and 3+ years of software development experience for modern Apple platforms are required. Hands-on experience with Apple technologies and frameworks, along with previous technical lead experience, is essential.
Experience Required
Minimum 5 year(s)
Senior Engineer, Software Engineering at S&P Global
, , India - Full Time
Skills Needed
Java, Spring Framework, Hibernate, Sql, Nosql, Aws, Containerization, Microservices, Problem Solving, Communication, Devops, Ci/Cd, Message Queuing, High Transaction Systems
Specialization
Candidates should have a bachelor's or master's degree in computer science or engineering and over 10 years of experience in software development. Proficiency in Java, cloud platforms like AWS, and experience with DevOps practices are essential.
Experience Required
Minimum 10 year(s)
Software Engineer / Front End Engineer at evoke
Helmond, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Technical Support Engineer – Software at Samsara
, , Mexico -
Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Customer Service, Communication Skills, Problem Solving, SaaS, CRM, Bilingual, Technical Troubleshooting, Documentation, Team Player, Feedback, Product Knowledge, Analytical Skills, Interpersonal Skills, Python, JSON, Cloud Systems

Industry

Software Development

Description
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the Role: Samsara is looking for an experienced Technical Support Engineer to provide world-class hardware and software support experience to our customers. You will be a part of our Tier 2 support team within the umbrella of the Global Technical Support organization. You will resolve complex customer problems and improve support across all teams. Your work will be collaborative, working together with other support engineers in multiple support locations to serve our customers and troubleshoot complex issues. The ideal candidate will have a strong technical background, experience in a technical support role, proven customer-facing skills, and strong communication skills. You understand the day-to-day aspects of customer support, including managing tickets, building knowledge base articles, and providing product feedback to Engineering and PM teams. This is a remote position open to candidates residing in Mexico. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: Product Expertise: Become an expert on Samsara’s product portfolio of complete Internet of Things (“IoT”) solutions combining hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations across multiple industries. Technical Troubleshooting: Use your technical knowledge and product expertise to troubleshoot and resolve customer issues with medium to high complexity. Responsiveness & Resolution: Respond to customers and resolve their inquiries in a timely and helpful manner with a primary focus on meeting our SLA goals. Documentation: Partner with Enablement to author and maintain customer-facing knowledge base articles to help improve the self-serviceability for our end users. Partnerships: Work closely to develop partnerships with our Engineering and Product teams in order to reproduce bugs and build testbeds as necessary. Feedback Loop: Provide direct feedback to Support Management for product and process improvements to help enhance the customer experience. Team Player: Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: B.S. in Computer Science, Engineering (Mechanical/Electrical), Mathematics, Science, Business, or another analytical field. 2-5 years of experience in support, engineering, or other technical roles. Bilingual proficiency in English and Spanish is a must. Strong familiarity with using CRMs like Zendesk or Salesforce. Technical know-how - you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS systems. Excellent customer service and interpersonal skills coupled with the ability to influence individual contributors and leaders across the company. Excellent written and verbal communication skills, you can speak both Engineer and Human. Strong bias for action, ability to dive deep, and insistence on the highest standards. Ability to work in a hyper-growth environment with shifting priorities. Willingness to work flexible hours with the possibility of rotating coverage for some nights, weekends, and holidays. An ideal candidate also has: Experience with SaaS platform operations or you like tinkering with python, JSON, scripting, databases, or cloud systems. At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.
Responsibilities
Provide world-class hardware and software support to customers, resolving complex issues and improving support across teams. Collaborate with other support engineers and work closely with Engineering and Product teams to enhance the customer experience.
Technical Support Engineer – Software at Samsara
, , Mexico - Full Time
Skills Needed
Technical Support, Customer Service, Communication Skills, Problem Solving, Saas, Crm, Bilingual, Technical Troubleshooting, Documentation, Team Player, Feedback, Product Knowledge, Analytical Skills, Interpersonal Skills, Python, Json, Cloud Systems
Specialization
Candidates should have a B.S. in a relevant field and 2-5 years of experience in technical support or engineering roles. Bilingual proficiency in English and Spanish is required, along with strong familiarity with CRMs and excellent communication skills.
Experience Required
Minimum 2 year(s)
Full-Stack Software Engineer | MyCase at 8am
, , Mexico - Full Time
Skills Needed
Full Stack Development, React, Ruby On Rails, Apis, Agile Development, Sql, Postgresql, Mysql, Component Libraries, Web Applications, User Experience, Performance Optimization, Code Reviews, Collaboration, Documentation, Communication
Specialization
5+ years of experience designing and implementing large-scale, cloud-based solutions is required. Extensive experience with React and Ruby on Rails is essential.
Experience Required
Minimum 5 year(s)
Embedded Software Integration Engineer at Deploja AB
Gothenburg, Västra Götaland County, Sweden - Full Time
Skills Needed
Embedded Software Verification, Automotive Domain, Aftermarket Diagnostics Tools, Test Automation, Playwright, Robot Framework, Electronics System Testing, Electrical Systems Architecture, Agile Team Setup, English Proficiency
Specialization
Candidates must have a minimum of 4-5 years of experience in embedded software verification and a strong background in complete vehicle level. Proficiency in English and experience with Agile teams are also required.
Experience Required
Minimum 5 year(s)
Software Consultant - Associate / RTO at Power Costs Inc
Norman, Oklahoma, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Software Engineer - GO (m/f/d) at Sportradar
Vienna, , Austria - Full Time
Skills Needed
Go, Node.Js, Python, Java, Api Development, Cloud Platforms, Agile Development, Data Structures, Algorithms, Design Patterns, Clean Code, Testing, Microservices, Infrastructure As Code, Coaching, Collaboration
Specialization
Candidates should have 4+ years of professional experience in agile software development and proficiency in at least one high-level programming language. A passion for clean code, testing, and a deep understanding of data structures and algorithms is essential.
Experience Required
Minimum 5 year(s)
Sr Software Engineer - (level 3 or 4) at Northrop Grumman
Cincinnati, OH 45246, USA - Full Time
Skills Needed
Computer Engineering, Application Security, Computer Science, Network Security, Color, Management Software, Configuration Management, Computing, Refactoring, Systems Engineering, Rest, Code, Data Interfaces, Aws, Disability Insurance, Infrastructure, Teams, Devops
Qualification
BSc
Experience Required
Minimum 3 year(s)
Principal Software Engineering Manager at Microsoft
Bangalore, karnataka, India - Full Time
Skills Needed
Software Engineering, Ai Innovation, Crm Solutions, Data Unification, Intelligent Workflows, Actionable Insights, Sales, Marketing, Service, Leadership, Collaboration, Growth Mindset, Integrity, Accountability, Inclusion, Empowerment
Specialization
Candidates should have a passion for AI innovation and experience in building systems that empower sellers and marketers. A strong background in software engineering and leadership is essential.
Experience Required
Minimum 10 year(s)
Software-Testautomatisierer/in (m/w/d) at SimplyTest GmbH
Nuremberg, Bavaria, Germany - Full Time
Skills Needed
Test Automation, Quality Assurance, Agile Methodologies, Ci/Cd Pipelines, Exploratory Testing, Test Frameworks, Front End Applications, Backend Applications, Hands On Mentality, Continuous Learning, Devops, German Language
Specialization
Candidates should have a passion for quality assurance and experience in test automation for front-end or backend applications. A strong desire to learn and contribute to projects and the community is essential, along with proficiency in German at C1 level.
Experience Required
Minimum 2 year(s)
(Senior) C++ Software Engineer (m/f/d) at KINEXON
München, , Germany - Full Time
Skills Needed
Completion, Docker, C++, Software Solutions, Vue.Js, Containerization
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior Software Engineer (Python/AWS) at LocalStack
Berlin, , Germany - Full Time
Skills Needed
Python, Aws, Docker, Terraform, Pulumi, Unit Testing, Integration Testing, Object Oriented Design, Cloud Technologies, Infrastructure As Code, Devops, Microservices, Open Source, Developer Tools, Problem Solving, Communication
Specialization
Candidates should have 3+ years of professional experience in software engineering with a strong focus on Python development and AWS expertise. Hands-on experience with Infrastructure-as-Code tools and problem-solving skills in a fast-paced environment are also required.
Experience Required
Minimum 2 year(s)
Senior Softwareentwickler (m/w/d) Java at CompuGroup Medical - Nederland
Koblenz, Rheinland-Pfalz, Germany - Full Time
Skills Needed
N/A
Qualification
Graduate
Software Engineer - Equities Tech - VP at Citi
London, England, United Kingdom - Full Time
Skills Needed
Kotlin, Continuous Integration, Es6, Graphql, Consideration, Metrics, Kafka, Hooks, Color, Real Time Monitoring
Specialization
A similar role
Qualification
Graduate
Staff Software Engineer - API Platform at DataDog
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sr. Staff Software Engineer - Trading at Addepar
Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Software Engineer (Javascript) at MPB
Brighton BN1 1AE, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Softwareentwickler JavaScript (m/w/d) at HMF Smart Solutions GmbH
BMAD, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Principal Software Engineering Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Software Engineering, Service Management, Incident Management, Service Operability, Team Leadership, People Management, Technical Solutions, Customer Focus, Quality Assurance, Growth Mindset, Innovation, Collaboration, Resilience, Security, Cost Effectiveness, Efficiency
Specialization
Looking for an experienced Principal Software Engineering Manager with a solid track record of running services at scale with quality. Must be a strong people manager who can motivate and develop individuals and teams.
Experience Required
Minimum 10 year(s)
iOS Software Engineer, Health Studies at Apple
Sunnyvale, California, United States - Full Time
Skills Needed
Ios Development, Watchos Development, Swift, Swiftui, Uikit, Foundation, Core Data, Technical Leadership, Collaboration, Communication, Privacy, Security, Researchkit, Healthkit, Sensorkit, Coremotion, Data Communication
Specialization
A BS in Computer Science or equivalent field and 3+ years of software development experience for modern Apple platforms are required. Hands-on experience with Apple technologies and frameworks, along with previous technical lead experience, is essential.
Experience Required
Minimum 5 year(s)
Senior Engineer, Software Engineering at S&P Global
, , India - Full Time
Skills Needed
Java, Spring Framework, Hibernate, Sql, Nosql, Aws, Containerization, Microservices, Problem Solving, Communication, Devops, Ci/Cd, Message Queuing, High Transaction Systems
Specialization
Candidates should have a bachelor's or master's degree in computer science or engineering and over 10 years of experience in software development. Proficiency in Java, cloud platforms like AWS, and experience with DevOps practices are essential.
Experience Required
Minimum 10 year(s)
Software Engineer / Front End Engineer at evoke
Helmond, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate