Great Western Hospital
Full time – 37.5 hours per week.
Salary £25,000.00 to £27,000.00 depending on experience, plus Serco benefits.

MAIN ACCOUNTABILITIES:

• Manage the delivery of the Estates planned maintenance (PPM) reactive maintenance service (RM) using the CAFM system.
• Ensure that the resources required to undertake planned or reactive works are efficiently utilised.
• Ensure proactive monitoring of the work of the Estates staff, and that their work is undertaken to the documented standards, within timescales and to high levels of user satisfaction.
• To answer incoming calls and Estates emails in a friendly and professional manner.
• Logging Estates requests and aiding on reporting on the delivery of PMs and RMs.
• Manage the Estates filing systems, and any other ad-hoc administration requests as required.

MAIN PURPOSE:

To support Serco’s Estate team in delivering planned and reactive maintenance works on site in a well organised and professional manner.
The Estates Co-ordinator will report into the Compliance & Asset Manager for Serco on site, who in turn will report to the Head of Estates for the contract.

WHAT YOU WILL NEED FOR THE ROLE:

• Knowledge of a CAFM system
• High Level of Customer Service
• Excellent communicator with good interpersonal skills
• Able to manage workload and meet required deadlines.
• Be organised and methodical with good attention to detail.
• Problem solving
• Ability to work on own initiative and be proactive.
• Good Contractor relations
• Excellent knowledge of Microsoft Office packages, Outlook email, internet/web-based material