MAX PAY – DEPENDS ON EXPERIENCE:

$48,000.00 USD Annual

MINIMUM QUALIFICATIONS:

Bachelor’s degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary:
Develops community outreach program activities and coordinates program fundraising to promote stable and productive relationships between the university and local community.

POSITION SALARY RANGE: $46,000 - $48,000 PER YEAR; OFFER DEPENDENT ON EXPERIENCE

Provides operational and immigration support to the International Students and Scholars Center (ISSC) Front Desk Team, coordinating administrative duties and special projects, which require a thorough knowledge of a complete, complex and specialized function.

DESIRED QUALIFICATIONS:

• Demonstrated knowledge of immigration regulations for international students and scholars.
• Demonstrated knowledge of office procedures and administrative practices and principles.
• Experience working in a high-volume customer service environment in a higher education setting, and with diverse populations.
• Experience in creating and maintaining complex filing and record keeping systems.
• Experience in working with confidential documents and sensitive data.
• Experience using an online database such as Sunapsis, Salesforce, or any similar databases.
• Experience Using MS Office applications (Word, Excel, Outlook).
• Experience in prioritizing calendars and arranging meetings.
• Evidence of effective communication skills.

• Coordinates materials and personnel to provide administrative support for the immigration needs of the ISSC while serving as a liaison between advising area and the front desk area.
• Provides additional oversight of the ISSC Student Worker Program including hiring, scheduling and creating/updating training materials.
• Completes office/administrative processes, tasks and projects that require a knowledge of immigration regulations pertaining to international students.
• Provides excellent customer service to students and scholars via in-person, telephone and electronic inquiries and records from a variety of sources (email, Salesforce, PeopleSoft, Sunapsis) on general matters in accordance with established guidelines and policies.
• Assesses and makes recommendations for improvements and office organization of the Front Desk area.
• Coordinates meetings and seminars as directed, arranging logistics and ensuring appropriate communications.
• Collaborating with other academic units and teams throughout the university to facilitate comprehensive international student support
• Order office supplies and track and maintain inventory of supplies.
• Oversight of I-9 team and process within department.
• Maintains complex filing and record-keeping systems while maintaining confidential information in working with student, faculty, and scholars.
• Work on special projects as requested by Supervisors and other duties as assigned.