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Resort Receptionist at St Mellion Estate
Plymouth, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Education Specialist (Teacher) at State of Missouri
Fulton, Missouri, USA - Full Time
Skills Needed
Emergency Situations, Mandates
Qualification
Graduate
PHYSICIAN SPECIALIST at State of Illinois
Waukegan, IL 60085, USA - Full Time
Skills Needed
Writing, Medical Records, Developmental Disabilities, Completion, Psychiatry
Qualification
Graduate
FISCAL ACCOUNTS CLERK, LEAD (INSURANCE PAYMENT SPECIALIST LEAD) at State of Maryland
Baltimore, MD 21201, USA - Full Time
Skills Needed
Notes, Google Sheets, Adobe Acrobat, Excel, Financial Transactions, Docs, Microsoft Office
Specialization
Education: graduation from an accredited high school or possession of a high school equivalency certificate.
Qualification
Diploma
Experience Required
Minimum 1 year(s)
IT PROGRAMMER ANALYST SUPERVISOR at State of Maryland
Annapolis, MD 21401, USA - Full Time
Skills Needed
Automation, Testing, Change Management, Programming Languages, Scripting, Microsoft Access
Qualification
Graduate
Command Center Operations Specialist (DATA PROCESSING SPECIALIST) (UMP) at State of Illinois
Springfield, IL 62704, USA - Full Time
Skills Needed
Completion, Vendors, Training Programs, Clarity, Communication Skills, Network Connectivity
Qualification
Diploma
Sales Associate at Stone Real Estate
Engadine, New South Wales, Australia - Full Time
Skills Needed
Communication Skills, Real Estate
Specialization
Holds a nsw assistant agent certificate of registration or real estate agent licence
Qualification
Trade Certificate
EPIDEMIOLOGIST I (EPIDEMIOLOGIST, CANNABIS PUBLIC HEALTH) at State of Maryland
Baltimore, MD 21201, USA - Full Time
Skills Needed
Epidemiology, Data Integrity, Interpreting Data, Biostatistics, Presentations, Program Monitoring, Fact Sheets, Logic Models, Public Health, Sas
Specialization
Biostatistics
Qualification
Graduate
NATURAL RESOURCES PLANNER IV at State of Maryland
Annapolis, MD 21401, USA - Full Time
Skills Needed
Government Agencies, Landscape Architecture, Physical Geography, Environmental Science, Water, Site Plans, Notes, Regional Planning, Development Projects
Specialization
An environmental science or natural resources planning management or development
Qualification
Graduate
Experience Required
Minimum 1 year(s)
PSCS Management Advocate Series (PSCS Management Advocate I & II) at State of Maryland
Baltimore, MD 21215, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Executive Director, Financial Planning at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
Secondary Education, Oversight, Financial Planning
Qualification
Diploma
Senior Policy Advisor at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
Balance, Policy Development, Government Officials, Social Issues, Research, Leadership, Stakeholder Engagement, Checks, Social Sciences, Presentations, Workplace Culture, Written Communication
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Railway Program Coordinator at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
Consultation, Public Administration, Excel, Powerpoint, Economics, Policy Analysis, Sharepoint, Microsoft Office
Specialization
A related two-year diploma and a minimum of four (4) years of related experience; a related one-year certificate and a minimum of five (5) years of related experience; or a minimum of six (6) years of related experience in lieu of formal education.
Qualification
Diploma
Administrative Lead at Government of Alberta
High Level, AB, Canada - Full Time
Skills Needed
Outlook, Excel, Office Equipment, Orca, Communication Skills, Database Systems
Specialization
Office management administrative supervision operations administration etc
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Manager, Receivable Leasing at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
Negotiation, Estate Law, Commercial Leasing
Specialization
A commercial leasing or real estate environment
Qualification
Graduate
Experience Required
Minimum 1 year(s)
AB 2526 15834 B at Government of Nunavut
Arctic Bay, NU, Canada - Full Time
Skills Needed
Differentiated Instruction, Teaching, Balanced Literacy, Information Technology, Training
Specialization
Must be eligible for nunavut professional teaching certificate
Qualification
Trade Certificate
Barrister & Solicitor at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
It, Accreditation
Specialization
Law
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Relationship Agreement Analyst at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Indigenous Programs Coordinator at Government of Alberta
Calgary, AB, Canada - Full Time
Skills Needed
It, Social Sciences, Completion, Criminal Justice
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Manager, Engineering at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
Processing, Policy Development, P.Eng, Project Management Skills, Performance Management, Regulations, Minerals, Infrastructure, Team Leadership, Geoscientists, Petroleum Engineering
Specialization
The field of engineering plus four (4 years progressively responsible related experience or equivalent as described below
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Resort Receptionist at St Mellion Estate
Plymouth, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

06 Aug, 25

Salary

0.0

Posted On

16 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

Job Ref: ST1109
Branch: St Mellion Estate
Location: St Mellion Estate, Cornwall
Salary/Benefits: Meets NMW Requirements
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 days per week over 7 including weekends and bank holidays
Hours per week: 40
Posted date: 06/05/2025
Closing date: 08/06/2025

ADDITIONAL INFORMATION

This Job Description has been prepared as a working document to identify the main areas of responsibility. It is not a definitive statement of duties nor specifically excludes any tasks, which may be considered reasonable.

Responsibilities

JOB PURPOSE/ SUMMARY

As Resort Receptionist, you are responsible for greeting and assisting our members and guests to deliver an excellent experience. To maintain a high profile within our reception for our members and guests, ensuring their feedback is monitored and relayed back to departmental managers in order to improve service levels.

MAIN DUTIES

  • Welcoming members and guests upon their arrival at the resort and offering an excellent standard of hospitality throughout their visit by following departmental shift procedures and basic standards.
  • All opening and closing procedures carried out correctly.
  • As being the first point of contact for all guests and visitors, it is of the up most importance that they are greeted in a pleasant and polite manner and dealt with efficiently.
  • Making sure that all phones are answered within three rings and with the correct salutation.
  • Ensuring that all product knowledge is up to date.
  • Reception areas are to be clutter free, tidy and in order at all times.
  • Making sure that hand-over book is up to date and in order.
  • Ensuring all bookings run smoothly and efficiently.
  • Be responsible for the security of all monies and lost property at reception.
  • Manage administrative requests as directed by the Management Team.
  • To communicate with and assist your line manager (s)
  • Ensuring members and guests upon their departure from the resort are offered a genuine farewell.
  • Ensure compliance with all health and safety regulations.
  • Up-sell with latest departmental incentives.
  • Report accidents, maintenance issues, or other incidents.
  • Managing lost property, maintaining accurate records of recovered and claimed items.

Accommodation Overview

  • Ensure all registration formalities are correctly completed, paying particular attention to charge-out details and credit rules.
  • Ensure all extra items are charged.
  • Aware of the configuration of the rooms and be able to direct accordingly.
  • Attend room in cases of emergency.
  • Assist with enquiries about the resort and locality.
  • Being the first point of contact for any questions or queries guests may have.
  • Doing basic administration including inputting reservations and answering the telephone.
  • Predominantly focus and assisting in our front of house operation, our guest requirements and fulfil the necessary administrative duties.
  • Prompt and efficient operational services meet required standards.
  • Arrivals are checked in correctly, allocated a room and sent to their room without delay.
  • Reservations are taken correctly and courteously.
  • To ensure that enquiries, messages deliveries are dealt with courteously and efficiently.
  • Upon check-out that you have accurately prepared the guest bill before presenting and taking any outstanding payments due.
  • Monitor and action accordingly the daily room allocation based upon the following factors;
  • Guest - length of stay, celebration, other noted requirements.
  • Hotel – factors that may disrupt the guest during stay such as maintenance or noise.
  • Monitor and action accordingly on a daily basis with guest relation team- ‘exceeding guest expectations’ this may be;Repeat guest, leisure or corporate.Celebration, wedding, birthday, anniversary.Special, this may constitute of, VIP, one off, Journalist, Previous Complaint etc.

Health Club Overview

  • Ensure client experience is proficient including bookings, payments, and consultation cards
  • Interact and communicate effectively with clients, members, team members, guests, and management team
  • Managing member check-ins, including verifying memberships and processing forgotten membership cards.
  • Handling membership enquiries, providing information about services.
  • Managing guest visits, offering leisure tours in the absence of membership advisors, and promoting facilities to prospective members.
  • Scheduling and managing bookings for leisure activities, including personal training sessions, fitness inductions, and club (particularly pool) events.
  • Class monitoring/ putting classes on the app at 0730 for members.
  • Overseeing diary management, ensuring accurate scheduling and coordination with trainers and instructors
  • Monitoring and responding to emails, including HubSpot enquiries and internal requests from the Club Manager.
  • Processing retail transactions, including sportswear, accessories, and refreshments
  • Providing recommendations on products and upselling relevant services.
  • Handling all spa treatment bookings, maintaining an organized and well-coordinated schedule for therapists.
  • Conducting confirmation calls and proactively upselling additional treatments and packages.
  • Processing payments for treatments, retail purchases, and deposits, ensuring accuracy in all transactions.
  • Tracking deposits and outstanding balances to ensure seamless guest experiences.
  • Providing guidance to spa guests on their next steps, including relaxation areas, locker access, and post-treatment recommendations.
  • Addressing enquiries related to spa services, promotions, and products, offering knowledgeable advice.
  • Managing spa product sales, recommending treatments and skincare products suited to guests needs.
  • Monitoring stock levels and liaising with suppliers for replenishments.
Resort Receptionist at St Mellion Estate
Plymouth, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Education Specialist (Teacher) at State of Missouri
Fulton, Missouri, USA - Full Time
Skills Needed
Emergency Situations, Mandates
Qualification
Graduate
PHYSICIAN SPECIALIST at State of Illinois
Waukegan, IL 60085, USA - Full Time
Skills Needed
Writing, Medical Records, Developmental Disabilities, Completion, Psychiatry
Qualification
Graduate
FISCAL ACCOUNTS CLERK, LEAD (INSURANCE PAYMENT SPECIALIST LEAD) at State of Maryland
Baltimore, MD 21201, USA - Full Time
Skills Needed
Notes, Google Sheets, Adobe Acrobat, Excel, Financial Transactions, Docs, Microsoft Office
Specialization
Education: graduation from an accredited high school or possession of a high school equivalency certificate.
Qualification
Diploma
Experience Required
Minimum 1 year(s)
IT PROGRAMMER ANALYST SUPERVISOR at State of Maryland
Annapolis, MD 21401, USA - Full Time
Skills Needed
Automation, Testing, Change Management, Programming Languages, Scripting, Microsoft Access
Qualification
Graduate
Command Center Operations Specialist (DATA PROCESSING SPECIALIST) (UMP) at State of Illinois
Springfield, IL 62704, USA - Full Time
Skills Needed
Completion, Vendors, Training Programs, Clarity, Communication Skills, Network Connectivity
Qualification
Diploma
Sales Associate at Stone Real Estate
Engadine, New South Wales, Australia - Full Time
Skills Needed
Communication Skills, Real Estate
Specialization
Holds a nsw assistant agent certificate of registration or real estate agent licence
Qualification
Trade Certificate
EPIDEMIOLOGIST I (EPIDEMIOLOGIST, CANNABIS PUBLIC HEALTH) at State of Maryland
Baltimore, MD 21201, USA - Full Time
Skills Needed
Epidemiology, Data Integrity, Interpreting Data, Biostatistics, Presentations, Program Monitoring, Fact Sheets, Logic Models, Public Health, Sas
Specialization
Biostatistics
Qualification
Graduate
NATURAL RESOURCES PLANNER IV at State of Maryland
Annapolis, MD 21401, USA - Full Time
Skills Needed
Government Agencies, Landscape Architecture, Physical Geography, Environmental Science, Water, Site Plans, Notes, Regional Planning, Development Projects
Specialization
An environmental science or natural resources planning management or development
Qualification
Graduate
Experience Required
Minimum 1 year(s)
PSCS Management Advocate Series (PSCS Management Advocate I & II) at State of Maryland
Baltimore, MD 21215, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Executive Director, Financial Planning at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
Secondary Education, Oversight, Financial Planning
Qualification
Diploma
Senior Policy Advisor at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
Balance, Policy Development, Government Officials, Social Issues, Research, Leadership, Stakeholder Engagement, Checks, Social Sciences, Presentations, Workplace Culture, Written Communication
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Railway Program Coordinator at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
Consultation, Public Administration, Excel, Powerpoint, Economics, Policy Analysis, Sharepoint, Microsoft Office
Specialization
A related two-year diploma and a minimum of four (4) years of related experience; a related one-year certificate and a minimum of five (5) years of related experience; or a minimum of six (6) years of related experience in lieu of formal education.
Qualification
Diploma
Administrative Lead at Government of Alberta
High Level, AB, Canada - Full Time
Skills Needed
Outlook, Excel, Office Equipment, Orca, Communication Skills, Database Systems
Specialization
Office management administrative supervision operations administration etc
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Manager, Receivable Leasing at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
Negotiation, Estate Law, Commercial Leasing
Specialization
A commercial leasing or real estate environment
Qualification
Graduate
Experience Required
Minimum 1 year(s)
AB 2526 15834 B at Government of Nunavut
Arctic Bay, NU, Canada - Full Time
Skills Needed
Differentiated Instruction, Teaching, Balanced Literacy, Information Technology, Training
Specialization
Must be eligible for nunavut professional teaching certificate
Qualification
Trade Certificate
Barrister & Solicitor at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
It, Accreditation
Specialization
Law
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Relationship Agreement Analyst at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Indigenous Programs Coordinator at Government of Alberta
Calgary, AB, Canada - Full Time
Skills Needed
It, Social Sciences, Completion, Criminal Justice
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Manager, Engineering at Government of Alberta
Edmonton, AB, Canada - Full Time
Skills Needed
Processing, Policy Development, P.Eng, Project Management Skills, Performance Management, Regulations, Minerals, Infrastructure, Team Leadership, Geoscientists, Petroleum Engineering
Specialization
The field of engineering plus four (4 years progressively responsible related experience or equivalent as described below
Qualification
Graduate
Experience Required
Minimum 1 year(s)
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