Job Overview

The Medical Office Administrator is a specialized clerk who is trained to handle administration and task management in an interprofessional, collaborative health care environment.

Duties and Responsibilities

● Efficiently use the Electronic Medical Record (EMR) and other health software to maintain patient records (CHR within Athleticare)

● Greeting patients, booking appointments, and communicating messages

● Checking in patients and handling patient inquiries

● Stocking rooms with appropriate medical instruments

● Preparing forms

● Call patients from time to time to explain instructions

● Booking other varying types of appointments (e.g. ultrasounds etc)

● Taking messages

● Handling in/out baskets and sorting papers

● Act as liaison between physician and front desk for messages to be given to patients

● Help maintain cleanliness of clinic

● Answering incoming calls on a multi-line switchboard, directing calls as needed

● Communicating messages between patients and staff

● Manage the incoming and outgoing mail as/if required

● Assure and maintain an environment conducive to efficient workflow (filing, organizing, cleaning, etc.)

● Organization of paper and electronic files as needed