Job Introduction
At Subway, we’re all about serving fresh, delicious food while providing outstanding service—and we’re proud to be part of the world’s largest sandwich chain with over 44,000 stores globally.
As we continue to grow across the UK, we’re looking for a motivated and hands-on Store Manager to lead our team in Newport. This is a fantastic opportunity to join a fast-paced, customer-focused environment with genuine opportunities for development and progression.
We are looking for a passionate Subway Store Manager who can lead, inspire, and motivate their team to join our welcoming Subway store in Newport!
Our Store Managers are the heart and soul of our stores and keep spirits high. You’ll stay focused on delivering excellent standards and great products, all while keeping an eye on your targets.
Your honesty, hard work, and leadership will inspire your team to deliver great results and provide a consistently brilliant customer experience. You’ll be responsible for promoting sales, increasing profitability, managing waste and labour controls, and maintaining excellent customer service standards. You’ll lead from the front, supporting food prep, store cleanliness, and serving our loyal customers.

• Recruitment /induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching and daily banking
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance to Subway® and council guidelines
• Perform inventory management and stock control including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
• Implement in store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs