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Worldwide Quality Program Manager, Retail Customer Care at Apple
Austin, Texas, United States - Full Time
Skills Needed
Quality Assurance, Program Management, Contact Center Operations, Data Analysis, Coaching Strategy, Cross Functional Collaboration, Problem Solving, Critical Thinking, Transactional Quality Assurance, Call Scoring, Audits, Copc, Six Sigma, Data Visualization, Tableau, Customer Service
Specialization
Candidates must have 7+ years of experience in quality assurance or program management within a contact center environment. Strong analytical skills and the ability to collaborate effectively with global, cross-functional teams are essential.
Experience Required
Minimum 5 year(s)
Industrial Outside Sales Representative at US Electrical Services
Albany, Georgia, United States - Full Time
Skills Needed
Sales, Customer Service, Relationship Building, Prospecting, Account Management, Quoting, Market Analysis, Communication, Microsoft Office, Pricing, Profitability Analysis, Electrical Industry Knowledge
Specialization
Candidates must have at least 2 years of sales experience in the electrical or related industry and possess strong communication and relationship-building skills. A bachelor's degree is preferred, and applicants must have a valid driver's license and the ability to travel to customer sites.
Experience Required
Minimum 2 year(s)
Public Relations Specialist at Flatrock
Kaukauna, Wisconsin, United States - Full Time
Skills Needed
Public Relations, Brand Management, Community Engagement, Email Marketing, Event Planning, Social Media Management, Online Reputation Management, Written Communication, Verbal Communication, Project Management, Networking, Problem Solving, Brand Voice, Customer Experience, Vendor Coordination, Rebranding
Specialization
Candidates should have experience in public relations, marketing, or brand management, with a proven ability to plan events and manage online reputations. Strong organizational skills and the ability to build professional relationships within the community are essential.
Experience Required
Minimum 2 year(s)
Property and Grounds Assistant - Appleton at Flatrock
Appleton, Wisconsin, United States - Full Time
Skills Needed
Property Maintenance, Painting, General Repairs, Cleaning, Groundskeeping, Hand Tools, Power Tools, Time Management, Problem Solving, Resident Relations, Critical Thinking, Organization
Specialization
Must be over 18 with a valid driver's license and reliable transportation. Requires a self-motivated individual comfortable with physical outdoor work and the use of hand and power tools.
Aerie - Sales Leader (Full-Time) at American Eagle Outfitters
Spokane Valley, Washington, United States - Full Time
Skills Needed
Retail Management, Team Leadership, Sales Driving, Kpi Management, Talent Acquisition, Employee Training, Visual Merchandising, Operational Excellence, Performance Coaching, Asset Protection, Time Management, Customer Experience
Specialization
Candidates should have previous experience in a retail management role and a passion for the AE and Aerie brands. Required skills include business acumen, strong multi-tasking abilities, and flexible availability to work during guest shopping hours.
Experience Required
Minimum 2 year(s)
Aerie - Stock Associate at American Eagle Outfitters
, Florida, United States - Full Time
Skills Needed
Shipment Processing, Replenishment, Merchandising, Inventory Management, Organization, Time Management, Attention To Detail, Teamwork, Safety Standards, Asset Protection
Specialization
Candidates should have a passion for organization, attention to detail, and flexible availability for early mornings, evenings, and weekends. Previous experience in a stock-related role is preferred.
Apprentice Facilities Engineer - Plant OPS at Providence Health Care, Inc
Portland, Oregon, United States - Full Time
Skills Needed
Mechanical Systems Maintenance, Plumbing Maintenance, Electrical Systems Maintenance, Central Plant Operations, Boiler Operation, Chiller Operation, Medical Gas Systems, Emergency Power Generators, Building Control Systems, Fire Alarm Systems, Ddc Systems, Patient Care Environment Safety
Specialization
Must be enrolled in a Limited Maintenance Electrical License apprenticeship program and pass the required test. Preferred qualifications include experience in central plant operations and training in computerized building controls (DDC).
Experience Required
Minimum 2 year(s)
Assistant Teller Supervisor at Indiana Members Credit Union
Beech Grove, Indiana, United States - Full Time
Skills Needed
Staff Supervision, Cash Management, Financial Transaction Processing, Vault Balancing, Member Services, Account Management, Atm Administration, Problem Solving, Training And Development, Security Compliance, Remote Capture, Document Scanning
Specialization
Requires a high school diploma or GED and 6 to 12 months of experience in a financial institution or supervisory role. Completion of internal Teller Supervisor training programs is required.
Environmental Cost Estimator at Aecom USA
Dallas, Texas, United States - Full Time
Skills Needed
Cost Estimating, Environmental Remediation, Material Take Off Analysis, Bottom Up Estimating, Waste Characterization, Contractor Engagement, Microsoft Excel, Rsmeans, Sage Estimating, Proest, Aace Standards, Construction Planning, Construction Scheduling, Budgeting, Vendor Management, Constructability Review
Specialization
Requires a Bachelor's degree and at least 6 years of estimator-related experience, specifically within environmental remediation. Candidates must be US citizens, possess a valid driver's license, and be able to travel up to 30% of the time.
Experience Required
Minimum 5 year(s)
Studio Support Specialist at Evolution
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Hand Tools, Power Tools, Measurement Tools, Building Materials, Electrical Wiring, Computer Skills, Ms Office, Teamwork, Physical Lifting, Studio Maintenance, Osha Compliance, Gaming Regulations
Specialization
Requires secondary or technical education with experience using hand/power tools and working with various building materials. Must be able to lift 50 pounds and be willing to work overtime or on-call as needed.
Senior Proposal Writer at Socotec
Fort Lauderdale, Florida, United States - Full Time
Skills Needed
Proposal Writing, Estimating, Adobe Indesign, Adobe Creative Suite, Microsoft Office Suite, Deltek Vantagepoint, Public Sector Procurement, Technical Writing, Quality Control, Crm Management, Project Coordination, Client Relationship Management
Specialization
Requires a bachelor's degree and 3 to 5 years of experience in proposal writing, preferably within architecture, engineering, or consulting. Proficiency in Adobe InDesign and knowledge of Florida public-sector procurement processes are strongly preferred.
Experience Required
Minimum 2 year(s)
Student - Fitness Center Monitor at Tompkins Cortland Community College
Dryden, New York, United States - Full Time
Skills Needed
Leadership, Communication, Customer Service, Conflict Resolution, Safety Monitoring, Equipment Demonstration, Emergency Procedures, Administrative Reporting
Specialization
Applicants must hold current CPR and AED certifications and possess strong interpersonal communication skills. Experience in customer service or a sports background is preferred.
Student - Ambassador at Tompkins Cortland Community College
Dryden, New York, United States - Full Time
Skills Needed
Communication Skills, Data Entry, Attention To Detail, Public Speaking, Teamwork, Leadership, Problem Solving
Specialization
Candidates must be outgoing and personable with a strong knowledge of the TC3 main campus. A minimum GPA and the ability to interact comfortably with large groups are required.
Customer Service Representative IV at Bank of Utah
Lehi, Utah, United States - Full Time
Skills Needed
Cash Handling, New Account Opening, Customer Relationship Management, Banking Compliance, Microsoft Office Suite, Financial Service Sales, Account Maintenance, Wire Transfers, Regulatory Reporting, Customer Identification Program, Bank Secrecy Act, Vault Balancing
Specialization
Candidates must have a high school diploma and at least six years of banking experience, including five years in customer service and cash handling. Five years of experience specifically in opening new accounts is also required.
Experience Required
Minimum 5 year(s)
T-Mobile - Retail Sales Representative -Wichita Falls at MobileOne LLC
Wichita Falls, Texas, United States - Full Time
Skills Needed
Sales, Customer Service, Wireless Technology, Consultative Selling, Goal Achievement, Professionalism, Accountability, Communication
Specialization
Candidates must be 18 years or older, authorized to work in the US, and able to pass a background check. Previous customer service or sales experience is preferred but not required.
T-Mobile Bilingual (Spanish) Retail Sales Representative - Valley Fair Mall at MobileOne LLC
West Valley City, Utah, United States - Full Time
Skills Needed
Sales, Customer Service, Bilingual Spanish, Wireless Technology, Consultative Selling, Performance Goal Achievement, Professionalism, Accountability
Specialization
Must be 18 years or older, authorized to work in the US, and able to pass a background check. Previous customer service or sales experience is preferred but not required.
T-Mobile - Retail Sales Representative - Twin Falls South at MobileOne LLC
Twin Falls, Idaho, United States - Full Time
Skills Needed
Sales, Customer Service, Wireless Technology, Consultative Selling, Accountability, Professionalism, Goal Orientation, Communication
Specialization
Must be 18 years or older, authorized to work in the US, and able to pass a background check. Previous customer service or sales experience is preferred but not required.
T-Mobile - Bilingual (Spanish) Part-Time Retail Sales Representative - Stan at MobileOne LLC
Stansbury Park, Utah, United States - Full Time
Skills Needed
Sales, Customer Service, Bilingual Spanish, Wireless Technology, Accountability, Professionalism, Goal Orientation, Communication
Specialization
Candidates must be 18 years or older, authorized to work in the US, and able to pass a background check. Previous customer service or sales experience is preferred but not required.
T-Mobile - Bilingual (Spanish) Retail Sales Representative- Fashion Place M at MobileOne LLC
Murray, Utah, United States - Full Time
Skills Needed
Sales, Customer Service, Bilingual Spanish, Wireless Technology, Accountability, Professionalism, Goal Orientation, Communication
Specialization
Candidates must be 18 years or older, authorized to work in the US, and able to pass a background check. Previous customer service or sales experience is preferred but not required.
Part-Time Pediatric Physical Therapist at Children With Opportunity
Grain Valley, Missouri, United States - Full Time
Skills Needed
Pediatric Physical Therapy, Motor Development, Mobility Promotion, Play Based Therapy, Patient Evaluation, Case Management, Interdisciplinary Collaboration, Cpr Certification, Patient Documentation, Program Development
Specialization
Requires a valid Missouri Physical Therapist license and a bachelor's degree or higher. Preferred candidates have 1-2 years of pediatric experience and the ability to perform physical tasks like lifting up to 25 lbs.
Worldwide Quality Program Manager, Retail Customer Care at Apple
Austin, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quality Assurance, Program Management, Contact Center Operations, Data Analysis, Coaching Strategy, Cross-functional Collaboration, Problem Solving, Critical Thinking, Transactional Quality Assurance, Call Scoring, Audits, COPC, Six Sigma, Data Visualization, Tableau, Customer Service

Industry

Computers and Electronics Manufacturing

Description
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. The Worldwide Quality Program Manager will be a key driver of quality improvement initiatives within the Apple Retail Customer Care network. You will analyze and translate business trends and insights into actionable coaching strategies and programs while coordinating with global and regional business partners to implement and evaluate effectiveness. This role required a strong understanding of contact center operations, quality assurance methodologies, and a passion for delivering exceptional customer service. DESCRIPTION As a Worldwide Quality Program Manager, you drive continuous improvement across Apple's Retail Customer Care network by connecting quality data to coaching strategy and Specialist performance. You partner cross-functionally with global and regional teams to ensure consistency in how quality is measured, acted on, and improved at scale. MINIMUM QUALIFICATIONS 7+ years of experience in a quality assurance or program management role within a contact center or customer service environment. Proven ability to collaborate effectively with cross-functional and global/virtual teams, fostering a positive and productive work environment. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. PREFERRED QUALIFICATIONS Excellent communication and presentation skills (written and verbal), with the ability to clearly communicate complex information to diverse audiences, including stakeholders at various levels. Strong critical thinking and problem-solving skills, with a demonstrated ability to identify root causes and develop effective solutions. Experience interpreting data to influence stakeholders. Proven track record in transactional quality assurance, utilizing methodologies like call scoring and audits, with knowledge of quality management frameworks (COPC, Six Sigma). Strong data visualization skills, with experience using tools like Tableau to identify trends and draw actionable conclusions. Proven ability to manage multiple projects concurrently, prioritize effectively, and consistently meet deadlines in a fast-paced environment. Demonstrated commitment to delivering exceptional customer experiences and maintaining strict confidentiality.
Responsibilities
The Worldwide Quality Program Manager drives continuous improvement across the Retail Customer Care network by connecting quality data to coaching strategies. They partner with global and regional teams to ensure consistency in quality measurement and performance improvement.
Worldwide Quality Program Manager, Retail Customer Care at Apple
Austin, Texas, United States - Full Time
Skills Needed
Quality Assurance, Program Management, Contact Center Operations, Data Analysis, Coaching Strategy, Cross Functional Collaboration, Problem Solving, Critical Thinking, Transactional Quality Assurance, Call Scoring, Audits, Copc, Six Sigma, Data Visualization, Tableau, Customer Service
Specialization
Candidates must have 7+ years of experience in quality assurance or program management within a contact center environment. Strong analytical skills and the ability to collaborate effectively with global, cross-functional teams are essential.
Experience Required
Minimum 5 year(s)
Industrial Outside Sales Representative at US Electrical Services
Albany, Georgia, United States - Full Time
Skills Needed
Sales, Customer Service, Relationship Building, Prospecting, Account Management, Quoting, Market Analysis, Communication, Microsoft Office, Pricing, Profitability Analysis, Electrical Industry Knowledge
Specialization
Candidates must have at least 2 years of sales experience in the electrical or related industry and possess strong communication and relationship-building skills. A bachelor's degree is preferred, and applicants must have a valid driver's license and the ability to travel to customer sites.
Experience Required
Minimum 2 year(s)
Public Relations Specialist at Flatrock
Kaukauna, Wisconsin, United States - Full Time
Skills Needed
Public Relations, Brand Management, Community Engagement, Email Marketing, Event Planning, Social Media Management, Online Reputation Management, Written Communication, Verbal Communication, Project Management, Networking, Problem Solving, Brand Voice, Customer Experience, Vendor Coordination, Rebranding
Specialization
Candidates should have experience in public relations, marketing, or brand management, with a proven ability to plan events and manage online reputations. Strong organizational skills and the ability to build professional relationships within the community are essential.
Experience Required
Minimum 2 year(s)
Property and Grounds Assistant - Appleton at Flatrock
Appleton, Wisconsin, United States - Full Time
Skills Needed
Property Maintenance, Painting, General Repairs, Cleaning, Groundskeeping, Hand Tools, Power Tools, Time Management, Problem Solving, Resident Relations, Critical Thinking, Organization
Specialization
Must be over 18 with a valid driver's license and reliable transportation. Requires a self-motivated individual comfortable with physical outdoor work and the use of hand and power tools.
Aerie - Sales Leader (Full-Time) at American Eagle Outfitters
Spokane Valley, Washington, United States - Full Time
Skills Needed
Retail Management, Team Leadership, Sales Driving, Kpi Management, Talent Acquisition, Employee Training, Visual Merchandising, Operational Excellence, Performance Coaching, Asset Protection, Time Management, Customer Experience
Specialization
Candidates should have previous experience in a retail management role and a passion for the AE and Aerie brands. Required skills include business acumen, strong multi-tasking abilities, and flexible availability to work during guest shopping hours.
Experience Required
Minimum 2 year(s)
Aerie - Stock Associate at American Eagle Outfitters
, Florida, United States - Full Time
Skills Needed
Shipment Processing, Replenishment, Merchandising, Inventory Management, Organization, Time Management, Attention To Detail, Teamwork, Safety Standards, Asset Protection
Specialization
Candidates should have a passion for organization, attention to detail, and flexible availability for early mornings, evenings, and weekends. Previous experience in a stock-related role is preferred.
Apprentice Facilities Engineer - Plant OPS at Providence Health Care, Inc
Portland, Oregon, United States - Full Time
Skills Needed
Mechanical Systems Maintenance, Plumbing Maintenance, Electrical Systems Maintenance, Central Plant Operations, Boiler Operation, Chiller Operation, Medical Gas Systems, Emergency Power Generators, Building Control Systems, Fire Alarm Systems, Ddc Systems, Patient Care Environment Safety
Specialization
Must be enrolled in a Limited Maintenance Electrical License apprenticeship program and pass the required test. Preferred qualifications include experience in central plant operations and training in computerized building controls (DDC).
Experience Required
Minimum 2 year(s)
Assistant Teller Supervisor at Indiana Members Credit Union
Beech Grove, Indiana, United States - Full Time
Skills Needed
Staff Supervision, Cash Management, Financial Transaction Processing, Vault Balancing, Member Services, Account Management, Atm Administration, Problem Solving, Training And Development, Security Compliance, Remote Capture, Document Scanning
Specialization
Requires a high school diploma or GED and 6 to 12 months of experience in a financial institution or supervisory role. Completion of internal Teller Supervisor training programs is required.
Environmental Cost Estimator at Aecom USA
Dallas, Texas, United States - Full Time
Skills Needed
Cost Estimating, Environmental Remediation, Material Take Off Analysis, Bottom Up Estimating, Waste Characterization, Contractor Engagement, Microsoft Excel, Rsmeans, Sage Estimating, Proest, Aace Standards, Construction Planning, Construction Scheduling, Budgeting, Vendor Management, Constructability Review
Specialization
Requires a Bachelor's degree and at least 6 years of estimator-related experience, specifically within environmental remediation. Candidates must be US citizens, possess a valid driver's license, and be able to travel up to 30% of the time.
Experience Required
Minimum 5 year(s)
Studio Support Specialist at Evolution
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Hand Tools, Power Tools, Measurement Tools, Building Materials, Electrical Wiring, Computer Skills, Ms Office, Teamwork, Physical Lifting, Studio Maintenance, Osha Compliance, Gaming Regulations
Specialization
Requires secondary or technical education with experience using hand/power tools and working with various building materials. Must be able to lift 50 pounds and be willing to work overtime or on-call as needed.
Senior Proposal Writer at Socotec
Fort Lauderdale, Florida, United States - Full Time
Skills Needed
Proposal Writing, Estimating, Adobe Indesign, Adobe Creative Suite, Microsoft Office Suite, Deltek Vantagepoint, Public Sector Procurement, Technical Writing, Quality Control, Crm Management, Project Coordination, Client Relationship Management
Specialization
Requires a bachelor's degree and 3 to 5 years of experience in proposal writing, preferably within architecture, engineering, or consulting. Proficiency in Adobe InDesign and knowledge of Florida public-sector procurement processes are strongly preferred.
Experience Required
Minimum 2 year(s)
Student - Fitness Center Monitor at Tompkins Cortland Community College
Dryden, New York, United States - Full Time
Skills Needed
Leadership, Communication, Customer Service, Conflict Resolution, Safety Monitoring, Equipment Demonstration, Emergency Procedures, Administrative Reporting
Specialization
Applicants must hold current CPR and AED certifications and possess strong interpersonal communication skills. Experience in customer service or a sports background is preferred.
Student - Ambassador at Tompkins Cortland Community College
Dryden, New York, United States - Full Time
Skills Needed
Communication Skills, Data Entry, Attention To Detail, Public Speaking, Teamwork, Leadership, Problem Solving
Specialization
Candidates must be outgoing and personable with a strong knowledge of the TC3 main campus. A minimum GPA and the ability to interact comfortably with large groups are required.
Customer Service Representative IV at Bank of Utah
Lehi, Utah, United States - Full Time
Skills Needed
Cash Handling, New Account Opening, Customer Relationship Management, Banking Compliance, Microsoft Office Suite, Financial Service Sales, Account Maintenance, Wire Transfers, Regulatory Reporting, Customer Identification Program, Bank Secrecy Act, Vault Balancing
Specialization
Candidates must have a high school diploma and at least six years of banking experience, including five years in customer service and cash handling. Five years of experience specifically in opening new accounts is also required.
Experience Required
Minimum 5 year(s)
T-Mobile - Retail Sales Representative -Wichita Falls at MobileOne LLC
Wichita Falls, Texas, United States - Full Time
Skills Needed
Sales, Customer Service, Wireless Technology, Consultative Selling, Goal Achievement, Professionalism, Accountability, Communication
Specialization
Candidates must be 18 years or older, authorized to work in the US, and able to pass a background check. Previous customer service or sales experience is preferred but not required.
T-Mobile Bilingual (Spanish) Retail Sales Representative - Valley Fair Mall at MobileOne LLC
West Valley City, Utah, United States - Full Time
Skills Needed
Sales, Customer Service, Bilingual Spanish, Wireless Technology, Consultative Selling, Performance Goal Achievement, Professionalism, Accountability
Specialization
Must be 18 years or older, authorized to work in the US, and able to pass a background check. Previous customer service or sales experience is preferred but not required.
T-Mobile - Retail Sales Representative - Twin Falls South at MobileOne LLC
Twin Falls, Idaho, United States - Full Time
Skills Needed
Sales, Customer Service, Wireless Technology, Consultative Selling, Accountability, Professionalism, Goal Orientation, Communication
Specialization
Must be 18 years or older, authorized to work in the US, and able to pass a background check. Previous customer service or sales experience is preferred but not required.
T-Mobile - Bilingual (Spanish) Part-Time Retail Sales Representative - Stan at MobileOne LLC
Stansbury Park, Utah, United States - Full Time
Skills Needed
Sales, Customer Service, Bilingual Spanish, Wireless Technology, Accountability, Professionalism, Goal Orientation, Communication
Specialization
Candidates must be 18 years or older, authorized to work in the US, and able to pass a background check. Previous customer service or sales experience is preferred but not required.
T-Mobile - Bilingual (Spanish) Retail Sales Representative- Fashion Place M at MobileOne LLC
Murray, Utah, United States - Full Time
Skills Needed
Sales, Customer Service, Bilingual Spanish, Wireless Technology, Accountability, Professionalism, Goal Orientation, Communication
Specialization
Candidates must be 18 years or older, authorized to work in the US, and able to pass a background check. Previous customer service or sales experience is preferred but not required.
Part-Time Pediatric Physical Therapist at Children With Opportunity
Grain Valley, Missouri, United States - Full Time
Skills Needed
Pediatric Physical Therapy, Motor Development, Mobility Promotion, Play Based Therapy, Patient Evaluation, Case Management, Interdisciplinary Collaboration, Cpr Certification, Patient Documentation, Program Development
Specialization
Requires a valid Missouri Physical Therapist license and a bachelor's degree or higher. Preferred candidates have 1-2 years of pediatric experience and the ability to perform physical tasks like lifting up to 25 lbs.