Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

QUALIFICATIONS

Bachelor’s degree in Accounting, Finance, or Health Information plus a minimum of 3 to 5 years’ experience with Medical Billing/Accounts Receivable or equivalent combination of education & experience. Experience with fee-for-service medical billing (including Medicare). SalesForce, Netsuite and/or EClinicalWorks experience a plus. Demonstrated working knowledge of general ledger accounting.

• Manage billing processes and policies with a positive and encouraging attitude that fosters teamwork, innovation, and service excellence
• Continued development of relationships with Operation’s Leaders to strive for high client and member satisfaction.
• Works closely and effectively with the Member Services team to create an optimal environment for customer and client excellence. This includes the set-up and maintenance of retail memberships, payments, patient & client invoicing, and any edits to member records that may impact billing.
• Works closely and effectively with Analytics team in ensuring census file accuracy and resolving any billing issues relating to census file processing.
• Establish an ongoing audit process to maintain quality data and work closely with colleagues to identify and find solutions for data quality related problems.
• Provide problem resolution for issues related to customer service as a primary point of contact for Everside Health members and facilities
• Process corporate and retail membership billing. Ensure timeliness and accuracy of subscriptions and invoices. Understand SalesForce object structure, billing workflows, and functionality
• Provide answers to client billing inquiries— research discrepancies, make adjustments and resolve issues as necessary
• Calculate HSA patient collections and include related credits on corporate invoices as applicable. Calculate additional fees to add to invoice(s) as applicable.
• Monitor and report A/R aging, contact Account Management for past due collection. Create effective collection process/flow.
• Provide transaction/aging reports to various stakeholders
• Perform other duties and take on ad-hoc projects as assigned