PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty, you’ll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.
PagerDuty is growing, and we are looking for an experienced Salesforce Developer to help design and implement a world-class, global network. As a Salesforce Developer, you will help design, build, and support PagerDuty’s growing enterprise application environment – ensuring availability, reliability, and security for our users and critical business data.

REQUIREMENTS

• 5+ years of Salesforce development experience in a high-growth technology company
• Strong proficiency in Apex programming, Lightning Web Components, Visualforce, and SOQL/SOSL
• Strong technical knowledge and experience with Salesforce.com declarative development including Flow
• Experience with Salesforce APIs, integration patterns, and middleware solutions
• Proven track record of building complex customizations and integrations in Salesforce
• Salesforce Platform Developer I Certification strongly preferred
• Experience with Salesforce CPQ development preferred
• Strong understanding of Salesforce governor limits and optimization techniques
• Proficiency in version control systems (Git) and modern DevOps practices
• Experience with Agile development methodologies
• Excellent problem-solving skills and attention to detail
• Strong communication skills and ability to work cross-functionally
• Self-starter with ability to deliver projects on-time in a fast-paced environment
  PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
  This role is expected to come into our Santiago office 1 day per week, so you can thrive in your new role and fully embrace being a Dutonian!

ABOUT THIS ROLE

Together with the other members of the enterprise applications team, you will have the opportunity to re-define how PagerDuty designs, builds, and maintains a growing suite of applications around the world.

RESPONSIBILITIES

• Develop and maintain complex Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, Flows and other declarative configuration to support business requirements and system integrations.
• Build robust integrations between Salesforce and other enterprise systems including Zuora, CPQ, Marketo, and DocuSign using REST/SOAP APIs and middleware solutions.
• Write clean, maintainable, and well-documented code following Salesforce development best practices and design patterns.
• Collaborate with stakeholders to translate business requirements into technical solutions while ensuring scalability and performance.
• Implement automated test coverage and deployment strategies using modern DevOps practices.
• Mentor junior developers and contribute to code reviews and technical documentation.
• Work closely with Finance, Sales, Marketing, Customer Success, and Product Management on inter-related projects and initiatives.