Job Title: Team Lead, Family Support Services
Status: Temporary Full-time (1-year contract)
Hours: 35 hours/week (70 hours bi-weekly)
Pay Scale: $31.825/hr - $37.44/hr
Department: Children and Family Services

JOB SUMMARY:

The Team Lead of Family Support Services is responsible for the day-to-day coordination and operations of LHIN Early Years and Early ON Child and Family Centre funded programs and services. The Team Lead will oversee a multidisciplinary team of professionals, including Registered Early Childhood Educators, Nurse/IBCLC, Dietician, and Social Worker.

POSITION REQUIREMENTS:

Education

• Diploma in Early Childhood Education, bachelor’s degree or equivalent and education.
• Registered and in good standing with College of Early Childhood Education.

PROFESSIONAL EXPERIENCE:

• Three to five years relevant experience, preferably in the Early Years/Family Support sector.
• A minimum three years management experience.
• Experience with program development/management.
• Experience and sensitivity working with all families including those in an urban core setting, culturally diverse, racialized, 2SGLBTQIA+, young parents, etc.
• Excellent knowledge of Ontario’s Pedagogy for the Early Years; How Does Learning Happen
• Extensive knowledge of community resources.

Key Competencies

• Demonstrated ability to work effectively in a multi-disciplinary team environment.
• Demonstrated stress resilience and mental health stamina in the delivery of Family Support Programs.
• Well-developed interpersonal skills including diplomacy, confidentiality, and good judgement as well as the ability to tailor your message to your audience from children through to adults.
• Ability to demonstrate strong motivation and ability to take initiative

Personal Suitability/Other Requirements

• Excellent communication and interpersonal skills with adults and children.
• Availability to work flexible hours including evenings and weekends.
• Negative Police Record Check – Vulnerable Sector current in the last 6 months

Linguistic Profile (for Centres with French Language Service Designations)

• Under the Centre’s designation to provide French Language Services for identified positions.
• Based on New Avenues Linguistics Rating Scale: A+ (highest skill) to C- (lowest skill)
• French (oral expression): C
• French (oral comprehension): C
• French (reading comprehension): C
• Other languages an asset

Administration

• Oversee the planning and implementation of Family Support Programs, including parent/child programming, home visiting/parent support, and educational workshop.
• Monitors annual budgets.
• Completes funder and board required reports.
• Reports on key metrics to evaluate and measure progress and achievement of goals and objectives.
• In collaboration with the Manager, develops and implements both long-term and short-term quality plans, promotes a culture of quality improvement within the programs and facilitates families, children, and RECEs involvement in quality improvement.
• Identifies opportunities for continuous improvement and presents recommendations for changes and/or new initiatives to optimize these opportunities.
• Coordinates community development/outreach/promotional activities.
• Coordinates, administers, and participates in quality improvement projects in collaboration with external organizations and networks.
• Chair team meetings and coordinates staff development plans, in accordance with quality improvement principles.
• Represents agency at external networks and communities.

Human Resources

• Responsible for hiring, supervision, evaluation, and all other related HR duties for Family Support program staff.
• Ensure routine information related to payroll, benefits, and leaves are approved and submitted
• Oversees integration of student and volunteer placements