ABOUT THE COMPANY

Hello! Welcome to Plaza Premium Group, we’re people passionate about “Making Travel Better”. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.
You don’t need to be from this industry, you do need to be passionate.
Our promise to you:
· We will respect and value your background and perspectives
· We will work together with integrity
· We will share our incredible pride for job, company and industry
What we ask of you:
· Bring passion to all that you do
· Listen, move fast and think innovatively
· Speak up, have ideas and share them
· Believe in customer service, and treating every person with kindness
As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
Who we are
We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn’t just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.
In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.
With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
Join our family today.
“Together, we’ll make travel better.”

JOB REQUIREMENTS

• Relevant experiences in hotel or customer service is an advantage
• Customer-orientated with a pleasant disposition and the ability to work in a fast-paced environment
• Ability to multi-tasking while maintaining a positive attitude when working with guests and team members
• Computer literate and able to navigate through the company system
• Outgoing, good communication, interpersonal skills, active listening and showing empathy
• Be willing to perform shift work and work on weekends, Public Holidays - 5 days work week
• Place of Work: Rome - Fiumicino Leonardo da Vinci Airport
  Contratto di lavoro: Tempo pieno, Tempo determinato
  Durata contratto: 6 mesi
  Retribuzione: €23.400,00 all’anno

Benefit:

• Buoni pasto
• Corsi di lingua offerti

Disponibilità:

• Turni

Retribuzione supplementare:

• Bonus
• Premio di produzione
• Quattordicesima
• Tredicesima

Domande di preselezione:

• Che livello di Excel hai?

Esperienza:

• receptionist: 1 anno (Preferenziale)

Lingua:

• Inglese (Obbligatorio)

• Register guests and to assigns rooms, accommodating special requests whenever possible.
• Verifies the guest’s method of payment and follows established credit-checking procedures.
• Carry out regular checks of all areas, such as food counter, shower room, toilet, internet area to ensure cleanliness and tidiness at all times and the functionality of all facilities.
• Overall, to achieve higher satisfaction level to Company’s target(s) set from time to time and conduct continual improvement to achieve the highest customer satisfaction level.