JOB SUMMARY:

As the Talent Acquisition Specialist, you will be responsible for fulfilling the recruiting and hiring needs of the Journeys Customer Service call center by creating and cultivating a constant pipeline of promotable talent with a strong focus on diversity and inclusion. This position is responsible for sourcing candidates, pre-screening resumes, overseeing third-party
recruiting vendors, utilizing the applicant tracking system to manage candidate flow, and coordinating the face-to-face interview and onboarding process. This position will also have duties that support field recruiting.

KNOWLEDGE AND SKILLS:

• Customer service-oriented approach that responds to requests with a sense of urgency.
• Proactive, self-motivated, able to anticipate roadblocks and resolve or escalate appropriately.
• High degree of honesty, ethics and integrity with experience handling confidential information.
• Ability to identify process improvement opportunities.
• Ability to strongly communicate in both written and verbal means.
• Ability to work independently.
• Proficient in all Microsoft Office applications.
• Proficient with social media and professional networks.
• Strong organization and project management skills.
• Must have a strong customer focus and be able to build relationships and establish trust, and respect at all levels of the organization effectively and quickly.

JOB REQUIREMENTS:

• Bachelor’s degree in human resources, business administration, or related field.
• 3-5 years of experience recruiting for high volume/call center environment, or the equivalent is required.
• Demonstrated experience with online recruiting resources.
• Thorough knowledge of state and federal recruiting and employment laws.
• Adept at utilizing MS Office products and previous experience utilizing an Applicant Tracking System.
  

  LI-LC1

hybri

Please refer the Job description for details