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Thermo Fisher Scientific Jobs overseas

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Automotive Service Director at Kia of Fishers
Arlington Heights, Illinois, United States - Full Time
Skills Needed
Service Management, Talent Acquisition, Performance Management, Customer Experience, Operational Efficiency, Strategic Planning, Team Leadership, Business Analysis, Budgeting, Automotive Operations
Specialization
Requires a high school diploma and at least 5 years of automotive dealership service management experience. Must possess a valid driver's license and the ability to lead teams and utilize technology.
Experience Required
Minimum 5 year(s)
Automotive Biller at Kia of Fishers
Oak Lawn, Illinois, United States - Full Time
Skills Needed
Automotive Billing, Profit Calculation, Receivables Management, Liabilities Management, Sales Commission Calculation, Reconciliation, Floor Plan Processing, Cdk Software, Financial Documentation
Specialization
Candidates must have previous automotive billing experience and a high school diploma or equivalent. Proficiency with CDK software is preferred, and applicants must be at least 18 years old.
Experience Required
Minimum 2 year(s)
Automotive Sales Consultant at Kia of Fishers
Downers Grove, Illinois, United States - Full Time
Skills Needed
Sales, Customer Service, Negotiation, Relationship Management, Product Demonstration, Organizational Skills, Goal Orientation, Communication
Specialization
Candidates must have at least 2 years of sales or customer service experience and a high school diploma or GED. Additional requirements include being 18+ years old and passing a background check and drug screen.
Experience Required
Minimum 2 year(s)
Automotive Dispatcher at Kia of Fishers
Aurora, Illinois, United States - Full Time
Skills Needed
Scheduling, Dispatching, Production Management, Resource Allocation, Customer Relationship Management, Shop Capacity Estimation, Repair Documentation, Communication, Customer Service, Computer Proficiency, Multitasking, Cdk
Specialization
Requires at least 5 years of prior automotive technician experience and proficiency in computer skills. Candidates should have excellent communication skills and experience with CDK software is preferred.
Experience Required
Minimum 5 year(s)
Bauhelfer (m/w/d) Wärmepumpe - Quereinstieg möglich! at Thermondo GmbH
Bamberg, Bavaria, Germany - Full Time
Skills Needed
Construction Experience, Manual Dexterity, Foundation Construction, Cable Laying, Core Drilling, Control Cabinet Assembly, Driving License Class B, German Language Proficiency
Specialization
Candidates should have practical construction experience (e.g., landscaping, road construction, or masonry) and a valid Class B driver's license. Motivation to learn, a commitment to quality, and good German language skills are required.
Anlagenmechaniker SHK (m/w/d) - Mobiles Arbeiten at Thermondo GmbH
Neumünster, Schleswig-Holstein, Germany - Full Time
Skills Needed
Heat Pump Installation, Hvac Systems, Sanitary Installation, Commissioning, Customer Service, Teamwork, Driving License Class B, German Language Proficiency
Specialization
Requires a qualified background as an HVAC technician, gas installer, or similar trade with installation experience. Must possess a Class B driver's license, willingness to travel, and at least B2 level German skills.
Experience Required
Minimum 2 year(s)
Elektroniker / Elektriker (m/w/d) - Region Elmshorn at Thermondo GmbH
Raa-Besenbek, Schleswig-Holstein, Germany - Full Time
Skills Needed
Electrical Installation, Heat Pump Installation, Commissioning, Meter Cabinet Installation, Electrical Testing, Pv Systems, Wallbox Installation, Energy And Building Technology
Specialization
Requires a qualification as an electrician (ideally in Energy and Building Technology) or a certified electrical technician. Candidates must have a Class B driver's license, good German language skills, and experience in electrical installations.
Experience Required
Minimum 2 year(s)
Operativer Einkauf (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Operational Procurement, Forecasting, Invoice Verification, Inventory Management, Process Optimization, Analytical Skills, Ms Office, Erp Systems, Salesforce, German C1, English B1, Organization, Prioritization
Specialization
Requires a commercial vocational qualification, ideally with technical understanding, and at least one year of experience in operational procurement. Proficiency in MS Office and German (C1) is required, with English (B1) and ERP/Salesforce experience being a plus.
Meister SHK (m/w/d) - Gebiet Hessen at Thermondo GmbH
Wiesbaden, Hesse, Germany - Full Time
Skills Needed
Team Leadership, Technical Project Management, Heat Pump Installation, Budget Responsibility, Personnel Selection, Knowledge Of Technical Norms, Business Administration, Digital Proficiency, Customer Relationship Management, Hvac Expertise
Specialization
Requires a Master's degree in HVAC or a technician qualification with several years of installation experience, specifically with heat pumps. Must possess a Class B driver's license, strong leadership skills, and fluency in German.
Experience Required
Minimum 2 year(s)
Quereinsteiger Installationsbereich (m/w/d) – Wärmepumpen at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Handicraft Skills, Technical Affinity, Heat Pump Installation, Cable Laying, Foundation Setting, Control Cabinet Assembly, Hvac Knowledge, Electrical Building Technology, German Language Proficiency, Driving License Class B
Specialization
Candidates should have manual dexterity, a Class B driver's license, and C1 level German. Previous experience in HVAC or electrical building technology is preferred, but career changers with technical affinity are welcome.
CRM Architect (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Salesforce Architecture, Data Modeling, Api First Design, Event Driven Architecture, Sfdx, Ci/Cd, Version Control, Crm Integration, Governance, Total Cost Of Ownership Analysis, Ai Tooling, Business Systems Engineering
Specialization
Proven experience in Salesforce architecture across multiple clouds and a strong background in API-first and event-driven integration. Must be comfortable with a code-first approach using SFDX and CI/CD rather than just click-configuration.
Experience Required
Minimum 5 year(s)
Senior Exception Manager Customer Onboarding (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Exception Management, Customer Onboarding, Escalation Management, Salesforce, Crm Systems, Process Optimization, B2c Customer Service, Team Coordination, Quality Assurance, Reporting Tools, German (C1/C2), English, Stakeholder Management, Risk Scoring, Complaint Management, Operational Excellence
Specialization
Requires 4-6 years of experience in B2C customer service or complaint management, preferably in energy or installation sectors. Must be fluent in German (C1/C2) and possess strong operational excellence in exception handling and CRM usage.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Bielefeld at Thermondo GmbH
Bielefeld, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, Consultative Selling, German Language Proficiency
Specialization
Candidates should have initial experience in field sales or customer-oriented roles and possess a Class B driver's license. Strong communication skills, digital affinity, and C1 level German proficiency are required.
Experience Required
Minimum 2 year(s)
Anlagenmechaniker SHK (m/w/d) - Region Hildesheim at Thermondo GmbH
Hildesheim, Lower Saxony, Germany - Full Time
Skills Needed
Hvac Installation, Heat Pump Installation, Sanitary Installation, Heating System Construction, Gas Installation, Ventilation Construction, Customer Service, Teamwork, German Language Proficiency, Driving License Class B
Specialization
Must be a trained HVAC technician, gas installer, or heating/ventilation builder with installation experience. Requires a Class B driver's license, willingness to travel, and good German language skills.
Experience Required
Minimum 2 year(s)
Elektro Konzessionär (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Electrical Engineering, Quality Control, Occupational Safety, Dguv Regulations, Technical Training, German (C1), English (C1), Customer Case Management, Electrical Installation Inspection
Specialization
Requires a completed education in electrical engineering with a Master Electrician qualification or state-certified technician certification. Candidates must have several years of professional experience and C1 proficiency in both German and English.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Oldenburg at Thermondo GmbH
Oldenburg, Lower Saxony, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, Technical Measurement, Consultative Selling
Specialization
Candidates should have initial experience in field sales or customer-oriented roles, a Class B driver's license, and C1 level German proficiency. Proficiency with digital tools and a goal-oriented mindset are essential.
Experience Required
Minimum 2 year(s)
Anlagenmechaniker SHK (m/w/d) - Region Braunschweig at Thermondo GmbH
Brunswick, Lower Saxony, Germany - Full Time
Skills Needed
Hvac Installation, Heat Pump Installation, Sanitary Installation, Heating System Construction, Commissioning, Customer Service, Teamwork, German Language Proficiency, Driving License Class B
Specialization
Requires a completed vocational training as an HVAC technician, gas installer, or similar trade. Candidates should have installation experience, ideally with heat pumps, a Class B driver's license, and good German skills.
Experience Required
Minimum 2 year(s)
Bauhelfer (m/w/d) Wärmepumpe - Quereinstieg möglich! at Thermondo GmbH
Hildesheim, Lower Saxony, Germany - Full Time
Skills Needed
Foundation Setting, Cable Laying, Drilling, Control Cabinet Assembly, Heat Pump Installation, Handicraft Skills, Technical Affinity, German Language Proficiency, Driving License Class B
Specialization
Requires manual dexterity and a willingness to learn, with a preference for experience in HVAC or electrical building technology. Must possess a Class B driver's license, be willing to travel, and have C1 level German proficiency.
Anlagenmechaniker SHK (m/w/d) - Region Bernau at Thermondo GmbH
Bernau, Brandenburg, Germany - Full Time
Skills Needed
Hvac Installation, Heat Pump Installation, Sanitary Installation, Heating System Construction, Gas Installation, Ventilation Construction, Customer Service, Teamwork, German Language (B2)
Specialization
Requires a qualified background as an HVAC technician, gas installer, or heating builder with installation experience and ideally knowledge of heat pumps. Must possess a Class B driver's license, willingness to travel, and at least B2 level German skills.
Experience Required
Minimum 2 year(s)
Partner Account Manager (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Partner Management, Strategic Partnership Development, Kpi Analysis, Contract Negotiation, Data Driven Decision Making, Process Optimization, Stakeholder Management, Business Administration, German (C1), English (C1)
Specialization
Requires a degree in Economics, Management, Engineering, or a similar field with experience in strategic partner network development. Must possess strong analytical skills for KPI evaluation and fluency in both German and English.
Experience Required
Minimum 2 year(s)
Automotive Service Director at Kia of Fishers
Arlington Heights, Illinois, United States -
Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

225000.0

Posted On

04 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Service Management, Talent Acquisition, Performance Management, Customer Experience, Operational Efficiency, Strategic Planning, Team Leadership, Business Analysis, Budgeting, Automotive Operations

Industry

Motor Vehicle Manufacturing

Description
The Ed Napleton Automotive Group is looking for our next Automotive Service Director. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Arlington Heights Chrysler Dodge Jeep Ram, the Automotive Service Director is the leader of the Service Department within Napleton’s dealerships. This role drives the performance of the Service Area by attracting, developing, and retaining great talent and creating an exceptional service experience for our customers. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!   The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.  What We Offer: * Pay range of $175,000-$225,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.   * Family Owned and Operated – 90+ years in business!  * Medical, Dental, Vision Insurance, 401k  * Paid Vacation and Sick Time  * Paid Training  * Discounts on products, services, and vehicles  * Fantastic Growth Opportunities  Job Responsibilities: * Setting a clear vision and goals for the Service Department to achieve targeted performance goals. * Driving a highly efficient sales and production operation to quickly service Customers while ensuring a fix it right the first time, experience. * Engaging and motivating the team to achieve key goals and performance expectations following Napleton’s processes. * Attracting, developing, and retaining the very best talent for the Service Department. * Creating an exceptional customer experience to drive customer loyalty. * Ensuring the Service area is customer-customer ready with proper displays and information. * Managing the business in accordance with Napleton and the manufacturer requirements and processes. * Analyzing the business to determine opportunities and developing actions plans to improve performance. * Driving the business though day to day involvement in the operations. Job Requirements: * High School Diploma or equivalent. * 5+ years of Automotive Dealership Service Management experience * Ability to set and achieve targeted goals * Ability to attract, develop, and retain talent. * Experience and desire to work with technology * Valid Driver’s License and have and maintain an acceptable driving record. * Willingness to undergo a background check in accordance with local law/regulations  * 18+ years of age or older to comply with the company driving policy  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 
Responsibilities
Lead the Service Department by setting performance goals and driving operational efficiency to ensure high-quality customer service. Focus on attracting and developing talent while managing business operations according to manufacturer requirements.
Automotive Service Director at Kia of Fishers
Arlington Heights, Illinois, United States - Full Time
Skills Needed
Service Management, Talent Acquisition, Performance Management, Customer Experience, Operational Efficiency, Strategic Planning, Team Leadership, Business Analysis, Budgeting, Automotive Operations
Specialization
Requires a high school diploma and at least 5 years of automotive dealership service management experience. Must possess a valid driver's license and the ability to lead teams and utilize technology.
Experience Required
Minimum 5 year(s)
Automotive Biller at Kia of Fishers
Oak Lawn, Illinois, United States - Full Time
Skills Needed
Automotive Billing, Profit Calculation, Receivables Management, Liabilities Management, Sales Commission Calculation, Reconciliation, Floor Plan Processing, Cdk Software, Financial Documentation
Specialization
Candidates must have previous automotive billing experience and a high school diploma or equivalent. Proficiency with CDK software is preferred, and applicants must be at least 18 years old.
Experience Required
Minimum 2 year(s)
Automotive Sales Consultant at Kia of Fishers
Downers Grove, Illinois, United States - Full Time
Skills Needed
Sales, Customer Service, Negotiation, Relationship Management, Product Demonstration, Organizational Skills, Goal Orientation, Communication
Specialization
Candidates must have at least 2 years of sales or customer service experience and a high school diploma or GED. Additional requirements include being 18+ years old and passing a background check and drug screen.
Experience Required
Minimum 2 year(s)
Automotive Dispatcher at Kia of Fishers
Aurora, Illinois, United States - Full Time
Skills Needed
Scheduling, Dispatching, Production Management, Resource Allocation, Customer Relationship Management, Shop Capacity Estimation, Repair Documentation, Communication, Customer Service, Computer Proficiency, Multitasking, Cdk
Specialization
Requires at least 5 years of prior automotive technician experience and proficiency in computer skills. Candidates should have excellent communication skills and experience with CDK software is preferred.
Experience Required
Minimum 5 year(s)
Bauhelfer (m/w/d) Wärmepumpe - Quereinstieg möglich! at Thermondo GmbH
Bamberg, Bavaria, Germany - Full Time
Skills Needed
Construction Experience, Manual Dexterity, Foundation Construction, Cable Laying, Core Drilling, Control Cabinet Assembly, Driving License Class B, German Language Proficiency
Specialization
Candidates should have practical construction experience (e.g., landscaping, road construction, or masonry) and a valid Class B driver's license. Motivation to learn, a commitment to quality, and good German language skills are required.
Anlagenmechaniker SHK (m/w/d) - Mobiles Arbeiten at Thermondo GmbH
Neumünster, Schleswig-Holstein, Germany - Full Time
Skills Needed
Heat Pump Installation, Hvac Systems, Sanitary Installation, Commissioning, Customer Service, Teamwork, Driving License Class B, German Language Proficiency
Specialization
Requires a qualified background as an HVAC technician, gas installer, or similar trade with installation experience. Must possess a Class B driver's license, willingness to travel, and at least B2 level German skills.
Experience Required
Minimum 2 year(s)
Elektroniker / Elektriker (m/w/d) - Region Elmshorn at Thermondo GmbH
Raa-Besenbek, Schleswig-Holstein, Germany - Full Time
Skills Needed
Electrical Installation, Heat Pump Installation, Commissioning, Meter Cabinet Installation, Electrical Testing, Pv Systems, Wallbox Installation, Energy And Building Technology
Specialization
Requires a qualification as an electrician (ideally in Energy and Building Technology) or a certified electrical technician. Candidates must have a Class B driver's license, good German language skills, and experience in electrical installations.
Experience Required
Minimum 2 year(s)
Operativer Einkauf (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Operational Procurement, Forecasting, Invoice Verification, Inventory Management, Process Optimization, Analytical Skills, Ms Office, Erp Systems, Salesforce, German C1, English B1, Organization, Prioritization
Specialization
Requires a commercial vocational qualification, ideally with technical understanding, and at least one year of experience in operational procurement. Proficiency in MS Office and German (C1) is required, with English (B1) and ERP/Salesforce experience being a plus.
Meister SHK (m/w/d) - Gebiet Hessen at Thermondo GmbH
Wiesbaden, Hesse, Germany - Full Time
Skills Needed
Team Leadership, Technical Project Management, Heat Pump Installation, Budget Responsibility, Personnel Selection, Knowledge Of Technical Norms, Business Administration, Digital Proficiency, Customer Relationship Management, Hvac Expertise
Specialization
Requires a Master's degree in HVAC or a technician qualification with several years of installation experience, specifically with heat pumps. Must possess a Class B driver's license, strong leadership skills, and fluency in German.
Experience Required
Minimum 2 year(s)
Quereinsteiger Installationsbereich (m/w/d) – Wärmepumpen at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Handicraft Skills, Technical Affinity, Heat Pump Installation, Cable Laying, Foundation Setting, Control Cabinet Assembly, Hvac Knowledge, Electrical Building Technology, German Language Proficiency, Driving License Class B
Specialization
Candidates should have manual dexterity, a Class B driver's license, and C1 level German. Previous experience in HVAC or electrical building technology is preferred, but career changers with technical affinity are welcome.
CRM Architect (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Salesforce Architecture, Data Modeling, Api First Design, Event Driven Architecture, Sfdx, Ci/Cd, Version Control, Crm Integration, Governance, Total Cost Of Ownership Analysis, Ai Tooling, Business Systems Engineering
Specialization
Proven experience in Salesforce architecture across multiple clouds and a strong background in API-first and event-driven integration. Must be comfortable with a code-first approach using SFDX and CI/CD rather than just click-configuration.
Experience Required
Minimum 5 year(s)
Senior Exception Manager Customer Onboarding (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Exception Management, Customer Onboarding, Escalation Management, Salesforce, Crm Systems, Process Optimization, B2c Customer Service, Team Coordination, Quality Assurance, Reporting Tools, German (C1/C2), English, Stakeholder Management, Risk Scoring, Complaint Management, Operational Excellence
Specialization
Requires 4-6 years of experience in B2C customer service or complaint management, preferably in energy or installation sectors. Must be fluent in German (C1/C2) and possess strong operational excellence in exception handling and CRM usage.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Bielefeld at Thermondo GmbH
Bielefeld, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, Consultative Selling, German Language Proficiency
Specialization
Candidates should have initial experience in field sales or customer-oriented roles and possess a Class B driver's license. Strong communication skills, digital affinity, and C1 level German proficiency are required.
Experience Required
Minimum 2 year(s)
Anlagenmechaniker SHK (m/w/d) - Region Hildesheim at Thermondo GmbH
Hildesheim, Lower Saxony, Germany - Full Time
Skills Needed
Hvac Installation, Heat Pump Installation, Sanitary Installation, Heating System Construction, Gas Installation, Ventilation Construction, Customer Service, Teamwork, German Language Proficiency, Driving License Class B
Specialization
Must be a trained HVAC technician, gas installer, or heating/ventilation builder with installation experience. Requires a Class B driver's license, willingness to travel, and good German language skills.
Experience Required
Minimum 2 year(s)
Elektro Konzessionär (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Electrical Engineering, Quality Control, Occupational Safety, Dguv Regulations, Technical Training, German (C1), English (C1), Customer Case Management, Electrical Installation Inspection
Specialization
Requires a completed education in electrical engineering with a Master Electrician qualification or state-certified technician certification. Candidates must have several years of professional experience and C1 proficiency in both German and English.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Oldenburg at Thermondo GmbH
Oldenburg, Lower Saxony, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, Technical Measurement, Consultative Selling
Specialization
Candidates should have initial experience in field sales or customer-oriented roles, a Class B driver's license, and C1 level German proficiency. Proficiency with digital tools and a goal-oriented mindset are essential.
Experience Required
Minimum 2 year(s)
Anlagenmechaniker SHK (m/w/d) - Region Braunschweig at Thermondo GmbH
Brunswick, Lower Saxony, Germany - Full Time
Skills Needed
Hvac Installation, Heat Pump Installation, Sanitary Installation, Heating System Construction, Commissioning, Customer Service, Teamwork, German Language Proficiency, Driving License Class B
Specialization
Requires a completed vocational training as an HVAC technician, gas installer, or similar trade. Candidates should have installation experience, ideally with heat pumps, a Class B driver's license, and good German skills.
Experience Required
Minimum 2 year(s)
Bauhelfer (m/w/d) Wärmepumpe - Quereinstieg möglich! at Thermondo GmbH
Hildesheim, Lower Saxony, Germany - Full Time
Skills Needed
Foundation Setting, Cable Laying, Drilling, Control Cabinet Assembly, Heat Pump Installation, Handicraft Skills, Technical Affinity, German Language Proficiency, Driving License Class B
Specialization
Requires manual dexterity and a willingness to learn, with a preference for experience in HVAC or electrical building technology. Must possess a Class B driver's license, be willing to travel, and have C1 level German proficiency.
Anlagenmechaniker SHK (m/w/d) - Region Bernau at Thermondo GmbH
Bernau, Brandenburg, Germany - Full Time
Skills Needed
Hvac Installation, Heat Pump Installation, Sanitary Installation, Heating System Construction, Gas Installation, Ventilation Construction, Customer Service, Teamwork, German Language (B2)
Specialization
Requires a qualified background as an HVAC technician, gas installer, or heating builder with installation experience and ideally knowledge of heat pumps. Must possess a Class B driver's license, willingness to travel, and at least B2 level German skills.
Experience Required
Minimum 2 year(s)
Partner Account Manager (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Partner Management, Strategic Partnership Development, Kpi Analysis, Contract Negotiation, Data Driven Decision Making, Process Optimization, Stakeholder Management, Business Administration, German (C1), English (C1)
Specialization
Requires a degree in Economics, Management, Engineering, or a similar field with experience in strategic partner network development. Must possess strong analytical skills for KPI evaluation and fluency in both German and English.
Experience Required
Minimum 2 year(s)