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Sr. Principal Scientific Product Specialist, AI at Simulations Plus
, , United States - Full Time
Skills Needed
Ai Systems Expertise, Llm Based Systems, Ai Agents, Ai Pipelines, Product Enablement, Technical Implementation, Api Integration, Python, Software Implementation, Testing And Validation, Documentation, Training, Troubleshooting, Cross Product Collaboration, Ai Reliability, Organizational Skills
Specialization
Candidates must possess over 7 years of experience with AI-enabled software products, including implementing LLM-based systems and AI pipelines, coupled with strong technical implementation skills using Python or similar languages and experience in product enablement.
Experience Required
Minimum 10 year(s)
National Sales Manager - Scientific Instruments at Metrohm USA
Toronto, Ontario, Canada - Full Time
Skills Needed
Sales Leadership, Strategic Planning, Team Development, Forecasting, Pipeline Management, Crm, Revenue Delivery, Value Based Selling, Analytical Chemistry, Laboratory Instrumentation, Financial Acumen, Business Planning, Cross Functional Collaboration, Coaching, Market Analysis, Technical Sales
Specialization
Candidates must have 8–12+ years of progressive sales experience with a strong background in scientific instrumentation or technical capital equipment. A bachelor’s degree in chemistry or a related scientific discipline is required, with an MBA or master’s degree preferred.
Experience Required
Minimum 10 year(s)
Scientific Associate Director, NBE DMPK Lead at EMD Serono Research & Development Institute
Billerica, Massachusetts, United States - Full Time
Skills Needed
Pharmacokinetics, Immunogenicity, Bioanalytical Assays, Ligand Binding Assays, Cell Based Assays, Glp, Gcp, Regulatory Submissions, Ind, Bla, Biotherapeutics, Drug Metabolism, Oncology, Immunology, Pharmacology, Data Analysis
Specialization
Candidates must hold a Ph.D. in a relevant scientific field and possess several years of experience in the pharmaceutical industry or a CRO. Strong expertise in large molecule bioanalysis, regulatory knowledge, and experience with novel modalities like NBEs and ADCs are required.
Experience Required
Minimum 5 year(s)
Werkstudent (w/m/d) - Förderungsmanagement at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Document Management, Funding Guidelines Analysis, Customer Communication, Email Correspondence, Telephone Communication, Proactive Working, Independent Working, Team Collaboration
Specialization
Candidates must be enrolled students at a university in Berlin for at least two more semesters. The role requires a passion for learning, effective communication skills, and the ability to work independently in a dynamic environment.
Teamleitung Fuhrparkmanagement (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Fleet Management, Leasing, Service, Repair, Mobility, Data Analysis, Kpis, Forecasting, Budget Discipline, Cost Control, Leadership, Team Management, Communication, German, English, Google Suite
Specialization
Requires a commercial education or degree, at least five years of fleet management experience, strong analytical and KPI‑based decision‑making skills, proven team leadership, excellent communication in German and English, and proficiency with Google Suite and fleet software such as Avrios.
Experience Required
Minimum 5 year(s)
Anlagenmechaniker SHK (m/w/d) - Region Rüdersdorf at Thermondo GmbH
Rüdersdorf, Brandenburg, Germany - Full Time
Skills Needed
Hvac Installation, Heat Pump Installation, Sanitary Technology, Heating Technology, Air Conditioning Technology, Gas Installation, Commissioning, Customer Service, Teamwork, German Language (B2)
Specialization
Must be a trained HVAC technician, gas installer, or heating/plumbing specialist with a Class B driver's license and willingness to travel. Requires German language skills at least at B2 level and ideally initial experience with heat pumps.
Business Developer - Partnermanagement (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Business Development, Operational Excellence, Partner Management, Process Optimization, Change Management, Market Analysis, Competitive Analysis, Salesforce, Cross Functional Collaboration, Analytical Thinking, Digital Product Understanding, Requirement Engineering
Specialization
Requires at least 3 years of experience in business development or operational excellence, preferably in a dynamic environment. Must possess strong analytical skills, experience with Salesforce, and fluency in both German and English.
Experience Required
Minimum 2 year(s)
Quereinsteiger Installationsbereich (m/w/d) – Wärmepumpen at Thermondo GmbH
Wiesbaden, Hesse, Germany - Full Time
Skills Needed
Handicraft Skills, Heat Pump Installation, Electrical Installation, Hvac Knowledge, Cable Laying, Foundation Setting, Control Cabinet Assembly, German Language Proficiency, Driver's License Class B
Specialization
Candidates should have a technical affinity, handicraft experience, and a Class B driver's license with a willingness to travel. Previous experience in HVAC or electrical building technology is preferred, along with good German language skills.
Bauhelfer (m/w/d) Wärmepumpe - Bauerfahrung gefragt! at Thermondo GmbH
Wiesbaden, Hesse, Germany - Full Time
Skills Needed
Foundation Construction, Cable Laying, Core Drilling, Control Cabinet Assembly, Handicraft Skills, Driving License Class B, German Language Proficiency, Construction Site Experience
Specialization
Candidates should have practical construction experience, preferably in landscaping, road construction, or masonry, and possess a valid Class B driver's license. Good German language skills and a motivation to learn technical skills are required.
Elektrotechnikermeister / Elektromeister (m/w/d) - Region Berlin at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Electrical Engineering, Building Technology, Photovoltaics (Pv), Meter Cabinets, Cad, Planning Systems, Technical Documentation, German Language (B2+), Analytical Thinking, Regulatory Compliance, Interdisciplinary Collaboration
Specialization
Requires a Master Electrician certification, state-certified technician, or a degree in Electrical Engineering with at least two years of practical experience. Must possess strong knowledge of current norms, legislation, and digital planning tools.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Fulda at Thermondo GmbH
Fulda, Hesse, Germany - Full Time
Skills Needed
Sales Talent, Customer Consulting, Communication Skills, Organization, Digital Literacy, Google Workspace, Salesforce, Field Sales, Technical Measurement, German Language Proficiency
Specialization
Candidates should have a strong sales talent, be digitally savvy, and possess a Class B driver's license. Previous experience in field sales or customer-oriented roles is required, along with C1 level German language skills.
Experience Required
Minimum 2 year(s)
Senior Exception Manager Customer Onboarding (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Exception Management, Customer Onboarding, Escalation Management, Salesforce, Crm Systems, Process Optimization, B2c Customer Service, Team Coordination, Quality Assurance, Reporting Tools, German (C1/C2), English, Stakeholder Management, Risk Scoring, Complaint Management, Operational Excellence
Specialization
Requires 4-6 years of experience in B2C customer service or complaint management, preferably in energy or installation sectors. Must be fluent in German (C1/C2) and possess strong operational excellence in exception handling and CRM usage.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Rostock at Thermondo GmbH
Rostock, Mecklenburg-Vorpommern, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, Technical Measurement, German Language Proficiency
Specialization
Candidates should have initial experience in field sales or customer-oriented roles, a Class B driver's license, and C1 level German. Strong communication skills and familiarity with digital tools like Salesforce and Google Workspace are highly valued.
Experience Required
Minimum 2 year(s)
Elektroniker / Elektriker (m/w/d) - Region Wuppertal at Thermondo GmbH
Wuppertal, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Electrical Installation, Heat Pump Installation, Fuel Cell Connection, Commissioning, Meter Box Installation, Pv Systems, Wallbox Installation, Electrical Testing, German Language Proficiency, Driving License Class B
Specialization
Requires a qualification as an electronics technician (ideally in energy and building technology) or a certified electrical installer. Must have practical installation experience, a Class B driver's license, and good German language skills.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Cloppenburg at Thermondo GmbH
Cloppenburg, Lower Saxony, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, German Language C1, Driving License Class B
Specialization
Candidates should have a strong sales talent, be digitally proficient, and possess a Class B driver's license. Previous experience in field sales or customer-oriented roles is required, along with C1 level German proficiency.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Schleswig at Thermondo GmbH
Busdorf, Schleswig-Holstein, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, Consultative Selling, German Language Proficiency
Specialization
Candidates should have initial experience in field sales or customer-oriented roles and possess a Class B driver's license. Strong communication skills, digital affinity, and C1 level German are required.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Oldenburg at Thermondo GmbH
Oldenburg, Lower Saxony, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, Technical Measurement, Consultative Selling
Specialization
Candidates should have initial experience in field sales or customer-oriented roles, a Class B driver's license, and C1 level German proficiency. Proficiency with digital tools and a goal-oriented mindset are essential.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Leipzig at Thermondo GmbH
Leipzig, Saxony, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, Consultative Selling, German Language Proficiency (C1)
Specialization
Candidates should have initial experience in field sales or customer-oriented roles and possess a Class B driver's license. Strong communication skills, digital affinity, and C1 level German are required.
Experience Required
Minimum 2 year(s)
Meister SHK (m/w/d) - Gebiet Hessen at Thermondo GmbH
Wiesbaden, Hesse, Germany - Full Time
Skills Needed
Team Leadership, Technical Project Management, Heat Pump Installation, Budget Responsibility, Personnel Selection, Knowledge Of Technical Norms, Business Administration, Digital Proficiency, Customer Relationship Management, Hvac Expertise
Specialization
Requires a Master's degree in HVAC or a technician qualification with several years of installation experience, specifically with heat pumps. Must possess a Class B driver's license, strong leadership skills, and fluency in German.
Experience Required
Minimum 2 year(s)
Exception Manager Customer Onboarding (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Customer Relationship Management, Complaint Management, Conflict Resolution, Proactive Communication, Salesforce, Process Optimization, B2c Customer Service, German (C1/C2), English (Basic), Empathy, Problem Solving, Case Management
Specialization
Requires 1-3 years of experience in B2C customer service or complaint management with fluent German and basic English skills. Candidates must be solution-oriented, technically affine (ideally with Salesforce experience), and capable of handling high case volumes calmly.
Experience Required
Minimum 2 year(s)
Sr. Principal Scientific Product Specialist, AI at Simulations Plus
, , United States -
Full Time


Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

150000.0

Posted On

24 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

AI Systems Expertise, LLM-Based Systems, AI Agents, AI Pipelines, Product Enablement, Technical Implementation, API Integration, Python, Software Implementation, Testing and Validation, Documentation, Training, Troubleshooting, Cross-Product Collaboration, AI Reliability, Organizational Skills

Industry

Software Development

Description
Simulations Plus stands as a premier provider in the biopharma sector, offering advanced software and consulting services that enhance drug discovery, development, research, clinical trial operations, regulatory submissions, and commercialization.  Our comprehensive biosimulation solutions integrate artificial intelligence/machine learning, physiologically based pharmacokinetics, physiologically based biopharmaceutics, quantitative systems pharmacology/toxicology, and population PK/PD modeling approaches.  We also deliver simulation-enabled performance and intelligence solutions alongside medical communications support for clinical and commercial drug development. Our cutting-edge technology is licensed and utilized by leading pharmaceutical, biotechnology, and regulatory agencies worldwide. Leadership truly cares about maintaining a positive culture and employee well-being. We offer fully remote work, flexible schedules, and generous vacation policy along with affordable health coverage, stock options, annual bonus, and more! Check out how much our employees love working here: https://www.comparably.com/companies/simulations-plus [https://www.comparably.com/companies/simulations-plus]. The Senior Principal Product Enablement Specialist, AI will serve as a senior technical enablement expert responsible for enabling AI-powered platform capabilities across the Simulations Plus ecosystem. This role focuses on the enablement, implementation, and operational readiness of AI agents, AI-assisted workflows, and the composition layer that supports cross-product functionality. The role combines deep expertise in AI systems, product enablement, and enterprise software implementation to ensure that AI capabilities are successfully integrated, tested, documented, and supported across the product portfolio. This individual contributor role provides the opportunity to shape how AI capabilities are delivered and adopted across products while remaining hands-on with implementation, testing, and customer enablement. Department: Product and Technology  Internal Grade: 14 Direct Reports: No Status: Exempt Location: Remote  Job Responsibilities: * AI Product Enablement Leadership * Define and establish enablement best practices for AI-powered capabilities across the ecosystem * AI composition layer integration * shared AI agents (e.g., data agents, reporting agents) * cross-product AI workflows * Develop implementation frameworks for deploying AI capabilities consistently across products * Establish standards for AI feature testing, validation, and operational readiness * Create reusable implementation patterns and configuration templates for AI capabilities * Drive standardization of AI documentation, enablement materials, and training resources * AI Capability Implementation * Implement AI agents and AI-assisted features within product workflows * integrate AI agents with product APIs and services * configure AI pipelines and execution environments * adapt shared AI capabilities to product-specific contexts * Collaborate with engineering and product teams to operationalize AI features * Support integration of shared AI services into multiple product environments * Identify and resolve implementation challenges during development and deployment * Ensure AI features function consistently across the product ecosystem * AI Feature Testing and Validation * Develop and execute testing frameworks for AI-powered product capabilities * functional testing of AI agents * evaluation pipelines for AI outputs * reliability and performance testing * Implement human-in-the-loop validation strategies for AI-assisted workflows * Identify edge cases and failure modes in AI-driven features * Work with engineering teams to improve reliability and monitoring of AI systems * Establish quality assurance practices specific to AI-enabled product features * Documentation and Training * Develop comprehensive documentation for AI-enabled product capabilities * architecture and usage documentation * implementation and integration guides * troubleshooting resources * Create training curricula for internal teams and customers adopting AI capabilities * Produce educational materials explaining AI workflows and agent capabilities * Ensure documentation remains aligned with evolving AI platform capabilities * Support onboarding and training of teams implementing AI-powered workflows * Operational Support and Troubleshooting * Serve as a technical escalation point for complex AI feature deployments * Diagnose and resolve issues related to AI agents, pipelines, and workflows * Support services and support teams in troubleshooting AI-enabled functionality * Identify patterns in operational issues to improve AI reliability and usability * Contribute improvements to operational practices for AI-powered features * Cross-Product Collaboration * Collaborate with Product and Engineering teams to ensure consistent AI capability delivery * Work with Services and Support teams to capture operational insights from AI deployments * Provide feedback to product teams on usability and adoption challenges * Identify opportunities to reuse AI capabilities across products and workflows * Help maintain alignment between AI platform capabilities and product-level implementations  Required Qualifications:  * AI Systems Expertise * 7+ years of experience working with AI-enabled software products or AI platforms * experience implementing LLM-based systems, AI agents, or AI pipelines * experience with evaluation frameworks for AI outputs * Strong understanding of AI reliability, monitoring, and operational practices * Ability to translate AI capabilities into practical product functionality * Technical Implementation Skills * Experience implementing complex software systems or platform capabilities * working with APIs and distributed services * integrating new platform capabilities into existing applications * Strong programming or scripting experience * Python or similar languages commonly used in AI development * Experience working with modern AI tooling and development frameworks * Product Enablement and Delivery Experience * Experience enabling complex software products through * implementation * testing and validation * documentation * training and support * Demonstrated ability to support multiple product environments simultaneously * Ability to translate technical concepts into practical guidance for users and teams * Communication and Collaboration * Strong technical communication and documentation skills * Ability to collaborate effectively with product, engineering, and operations teams * Experience influencing cross-functional teams without direct authority * Strong organizational skills and ability to manage multiple initiatives  Preferred Qualifications: * AI Platform and Agent Architectures * Experience working with AI agent architectures and orchestration frameworks * multi-agent systems * tool-based agent workflows * Experience implementing retrieval-augmented generation or knowledge-based AI systems * Familiarity with AI evaluation pipelines and observability tooling * Enterprise AI Deployment * Experience deploying AI capabilities in enterprise software environments * reliability and monitoring practices * performance optimization for AI services * Experience integrating AI capabilities into existing products or platforms * Familiarity with cloud-based AI infrastructure and deployment models * Platform and Ecosystem Experience * Experience supporting cross-product platforms or shared services * Understanding of API-based product architectures * Familiarity with software platforms that support multiple products or services  Education:  * Bachelor’s degree in computer science, data science, artificial intelligence, or related field * Masters or PhD in computer science, data science, artificial intelligence, or related field preferred Find out more about how amazing it is to work at Simulations Plus by visiting www.simulations-plus.com/career-center [http://www.simulations-plus.com/career-center] and apply today!
Responsibilities
This senior technical enablement expert role is responsible for enabling AI-powered platform capabilities across the ecosystem, focusing on the implementation, testing, documentation, and operational readiness of AI agents, AI-assisted workflows, and the composition layer.
Sr. Principal Scientific Product Specialist, AI at Simulations Plus
, , United States - Full Time
Skills Needed
Ai Systems Expertise, Llm Based Systems, Ai Agents, Ai Pipelines, Product Enablement, Technical Implementation, Api Integration, Python, Software Implementation, Testing And Validation, Documentation, Training, Troubleshooting, Cross Product Collaboration, Ai Reliability, Organizational Skills
Specialization
Candidates must possess over 7 years of experience with AI-enabled software products, including implementing LLM-based systems and AI pipelines, coupled with strong technical implementation skills using Python or similar languages and experience in product enablement.
Experience Required
Minimum 10 year(s)
National Sales Manager - Scientific Instruments at Metrohm USA
Toronto, Ontario, Canada - Full Time
Skills Needed
Sales Leadership, Strategic Planning, Team Development, Forecasting, Pipeline Management, Crm, Revenue Delivery, Value Based Selling, Analytical Chemistry, Laboratory Instrumentation, Financial Acumen, Business Planning, Cross Functional Collaboration, Coaching, Market Analysis, Technical Sales
Specialization
Candidates must have 8–12+ years of progressive sales experience with a strong background in scientific instrumentation or technical capital equipment. A bachelor’s degree in chemistry or a related scientific discipline is required, with an MBA or master’s degree preferred.
Experience Required
Minimum 10 year(s)
Scientific Associate Director, NBE DMPK Lead at EMD Serono Research & Development Institute
Billerica, Massachusetts, United States - Full Time
Skills Needed
Pharmacokinetics, Immunogenicity, Bioanalytical Assays, Ligand Binding Assays, Cell Based Assays, Glp, Gcp, Regulatory Submissions, Ind, Bla, Biotherapeutics, Drug Metabolism, Oncology, Immunology, Pharmacology, Data Analysis
Specialization
Candidates must hold a Ph.D. in a relevant scientific field and possess several years of experience in the pharmaceutical industry or a CRO. Strong expertise in large molecule bioanalysis, regulatory knowledge, and experience with novel modalities like NBEs and ADCs are required.
Experience Required
Minimum 5 year(s)
Werkstudent (w/m/d) - Förderungsmanagement at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Document Management, Funding Guidelines Analysis, Customer Communication, Email Correspondence, Telephone Communication, Proactive Working, Independent Working, Team Collaboration
Specialization
Candidates must be enrolled students at a university in Berlin for at least two more semesters. The role requires a passion for learning, effective communication skills, and the ability to work independently in a dynamic environment.
Teamleitung Fuhrparkmanagement (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Fleet Management, Leasing, Service, Repair, Mobility, Data Analysis, Kpis, Forecasting, Budget Discipline, Cost Control, Leadership, Team Management, Communication, German, English, Google Suite
Specialization
Requires a commercial education or degree, at least five years of fleet management experience, strong analytical and KPI‑based decision‑making skills, proven team leadership, excellent communication in German and English, and proficiency with Google Suite and fleet software such as Avrios.
Experience Required
Minimum 5 year(s)
Anlagenmechaniker SHK (m/w/d) - Region Rüdersdorf at Thermondo GmbH
Rüdersdorf, Brandenburg, Germany - Full Time
Skills Needed
Hvac Installation, Heat Pump Installation, Sanitary Technology, Heating Technology, Air Conditioning Technology, Gas Installation, Commissioning, Customer Service, Teamwork, German Language (B2)
Specialization
Must be a trained HVAC technician, gas installer, or heating/plumbing specialist with a Class B driver's license and willingness to travel. Requires German language skills at least at B2 level and ideally initial experience with heat pumps.
Business Developer - Partnermanagement (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Business Development, Operational Excellence, Partner Management, Process Optimization, Change Management, Market Analysis, Competitive Analysis, Salesforce, Cross Functional Collaboration, Analytical Thinking, Digital Product Understanding, Requirement Engineering
Specialization
Requires at least 3 years of experience in business development or operational excellence, preferably in a dynamic environment. Must possess strong analytical skills, experience with Salesforce, and fluency in both German and English.
Experience Required
Minimum 2 year(s)
Quereinsteiger Installationsbereich (m/w/d) – Wärmepumpen at Thermondo GmbH
Wiesbaden, Hesse, Germany - Full Time
Skills Needed
Handicraft Skills, Heat Pump Installation, Electrical Installation, Hvac Knowledge, Cable Laying, Foundation Setting, Control Cabinet Assembly, German Language Proficiency, Driver's License Class B
Specialization
Candidates should have a technical affinity, handicraft experience, and a Class B driver's license with a willingness to travel. Previous experience in HVAC or electrical building technology is preferred, along with good German language skills.
Bauhelfer (m/w/d) Wärmepumpe - Bauerfahrung gefragt! at Thermondo GmbH
Wiesbaden, Hesse, Germany - Full Time
Skills Needed
Foundation Construction, Cable Laying, Core Drilling, Control Cabinet Assembly, Handicraft Skills, Driving License Class B, German Language Proficiency, Construction Site Experience
Specialization
Candidates should have practical construction experience, preferably in landscaping, road construction, or masonry, and possess a valid Class B driver's license. Good German language skills and a motivation to learn technical skills are required.
Elektrotechnikermeister / Elektromeister (m/w/d) - Region Berlin at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Electrical Engineering, Building Technology, Photovoltaics (Pv), Meter Cabinets, Cad, Planning Systems, Technical Documentation, German Language (B2+), Analytical Thinking, Regulatory Compliance, Interdisciplinary Collaboration
Specialization
Requires a Master Electrician certification, state-certified technician, or a degree in Electrical Engineering with at least two years of practical experience. Must possess strong knowledge of current norms, legislation, and digital planning tools.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Fulda at Thermondo GmbH
Fulda, Hesse, Germany - Full Time
Skills Needed
Sales Talent, Customer Consulting, Communication Skills, Organization, Digital Literacy, Google Workspace, Salesforce, Field Sales, Technical Measurement, German Language Proficiency
Specialization
Candidates should have a strong sales talent, be digitally savvy, and possess a Class B driver's license. Previous experience in field sales or customer-oriented roles is required, along with C1 level German language skills.
Experience Required
Minimum 2 year(s)
Senior Exception Manager Customer Onboarding (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Exception Management, Customer Onboarding, Escalation Management, Salesforce, Crm Systems, Process Optimization, B2c Customer Service, Team Coordination, Quality Assurance, Reporting Tools, German (C1/C2), English, Stakeholder Management, Risk Scoring, Complaint Management, Operational Excellence
Specialization
Requires 4-6 years of experience in B2C customer service or complaint management, preferably in energy or installation sectors. Must be fluent in German (C1/C2) and possess strong operational excellence in exception handling and CRM usage.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Rostock at Thermondo GmbH
Rostock, Mecklenburg-Vorpommern, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, Technical Measurement, German Language Proficiency
Specialization
Candidates should have initial experience in field sales or customer-oriented roles, a Class B driver's license, and C1 level German. Strong communication skills and familiarity with digital tools like Salesforce and Google Workspace are highly valued.
Experience Required
Minimum 2 year(s)
Elektroniker / Elektriker (m/w/d) - Region Wuppertal at Thermondo GmbH
Wuppertal, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Electrical Installation, Heat Pump Installation, Fuel Cell Connection, Commissioning, Meter Box Installation, Pv Systems, Wallbox Installation, Electrical Testing, German Language Proficiency, Driving License Class B
Specialization
Requires a qualification as an electronics technician (ideally in energy and building technology) or a certified electrical installer. Must have practical installation experience, a Class B driver's license, and good German language skills.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Cloppenburg at Thermondo GmbH
Cloppenburg, Lower Saxony, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, German Language C1, Driving License Class B
Specialization
Candidates should have a strong sales talent, be digitally proficient, and possess a Class B driver's license. Previous experience in field sales or customer-oriented roles is required, along with C1 level German proficiency.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Schleswig at Thermondo GmbH
Busdorf, Schleswig-Holstein, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, Consultative Selling, German Language Proficiency
Specialization
Candidates should have initial experience in field sales or customer-oriented roles and possess a Class B driver's license. Strong communication skills, digital affinity, and C1 level German are required.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Region Oldenburg at Thermondo GmbH
Oldenburg, Lower Saxony, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, Technical Measurement, Consultative Selling
Specialization
Candidates should have initial experience in field sales or customer-oriented roles, a Class B driver's license, and C1 level German proficiency. Proficiency with digital tools and a goal-oriented mindset are essential.
Experience Required
Minimum 2 year(s)
Außendienstmitarbeiter (m/w/d) - Leipzig at Thermondo GmbH
Leipzig, Saxony, Germany - Full Time
Skills Needed
Sales Talent, Communication Skills, Organization, Customer Orientation, Digital Literacy, Google Workspace, Salesforce, Field Sales, Consultative Selling, German Language Proficiency (C1)
Specialization
Candidates should have initial experience in field sales or customer-oriented roles and possess a Class B driver's license. Strong communication skills, digital affinity, and C1 level German are required.
Experience Required
Minimum 2 year(s)
Meister SHK (m/w/d) - Gebiet Hessen at Thermondo GmbH
Wiesbaden, Hesse, Germany - Full Time
Skills Needed
Team Leadership, Technical Project Management, Heat Pump Installation, Budget Responsibility, Personnel Selection, Knowledge Of Technical Norms, Business Administration, Digital Proficiency, Customer Relationship Management, Hvac Expertise
Specialization
Requires a Master's degree in HVAC or a technician qualification with several years of installation experience, specifically with heat pumps. Must possess a Class B driver's license, strong leadership skills, and fluency in German.
Experience Required
Minimum 2 year(s)
Exception Manager Customer Onboarding (m/w/d) at Thermondo GmbH
Berlin, , Germany - Full Time
Skills Needed
Customer Relationship Management, Complaint Management, Conflict Resolution, Proactive Communication, Salesforce, Process Optimization, B2c Customer Service, German (C1/C2), English (Basic), Empathy, Problem Solving, Case Management
Specialization
Requires 1-3 years of experience in B2C customer service or complaint management with fluent German and basic English skills. Candidates must be solution-oriented, technically affine (ideally with Salesforce experience), and capable of handling high case volumes calmly.
Experience Required
Minimum 2 year(s)
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