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Senior Group Manager - Operations at WNS Global Services
Gurgaon, haryana, India - Full Time
Skills Needed
Leadership, Analytical Skills, Problem Solving Skills, Performance Metrics, Process Optimization, Client Communications
Specialization
Candidates should have an MBA in Operations, Analytics, or a related field from a Tier 1 Business School. Additionally, 4+ years of experience in operations management or customer service, preferably in a fintech or tech-driven environment, is required.
Experience Required
Minimum 5 year(s)
Vendedor/a - Elche l'Aljub- Interinidad (30h) at Rituals
Elx / Elche, Valencian Community, Spain - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Organization, Proactivity, Positivity, Brand Ambassador
Specialization
Previous retail experience is valued, along with a customer service mindset and teamwork spirit. You should have decision-making abilities and be detail-oriented.
Sales Promoter Leader Jabodetabek at Cermati.com
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Leadership, Team Management, Communication, Marketing, Social Media, Sales, Training, Monitoring, Relationship Building, Field Coordination, Ms Office, Excel
Specialization
Candidates must have at least a Senior High School or Diploma and a minimum of 2 years of relevant experience. Strong leadership, communication, and marketing skills are essential, along with familiarity with MS Office and Excel.
Experience Required
Minimum 2 year(s)
21st Century Site Coordinator - Part Time at Union League Boys and Girls Club
Chicago, Illinois, United States - Full Time
Skills Needed
Communication, Organization, Detail Oriented, Youth Engagement, Program Development, Supervision, Community Outreach, Mentoring, Social Emotional Learning, Technology, Sports, Recreation, Academic Achievement, Team Management, Budget Management, Report Writing
Specialization
Candidates must have a Bachelor's Degree and experience working with youth, preferably in an after-school setting. They should possess strong communication skills and be organized and detail-oriented.
Experience Required
Minimum 2 year(s)
Mitarbeiter Service in Teilzeit (m/w/d) at McDonald's Österreich
Steinberg-Dörfl, Burgenland, Austria - Full Time
Skills Needed
Customer Service, Order Taking, Food Preparation, Teamwork, Attention To Detail, Communication, German Language Skills
Specialization
The ideal candidate enjoys interacting with guests and works accurately while maintaining an overview. They must be willing to work shifts and weekends and have good German language skills.
Customer Service Associate I at Dollar Tree
, , United States - Full Time
Skills Needed
Customer Service, Sales Transactions, Cash Management, Stock Replenishment, Problem Solving, Communication, Organizational Skills, Relationship Management
Specialization
A high school diploma or equivalent is preferred, along with previous customer service experience in a retail or similar environment. Candidates must be able to lift 30 to 50 lbs and meet physical demands of the job.
Customer Service Representative, Full or Part Time at Circle K
El Paso, Texas, United States - Full Time
Skills Needed
Customer Care, Communication, Teamwork, Problem Solving, Sales, Cashiering, Fast Paced Work, Friendly Conversation
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Sales Advisor (julextra) – Västerport at Rituals
Nyköping, Södermanland County, Sweden - Full Time
Skills Needed
Customer Experience, Teamwork, Problem Solving, Attention To Detail, Organizational Skills, Sales Skills, Communication Skills, Visual Merchandising
Specialization
Candidates should have relevant experience in retail, customer service, or care sectors, and possess strong teamwork and problem-solving skills. Fluency in Swedish and English is required, and applicants must be 18 years or older.
Electronics & Housewares Clerk at Bi-Mart Corporation
Nampa, Idaho, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Time Management, Teamwork, Cashiering, Inventory Management, Sales, Electronics Knowledge, Retail Experience, Positive Attitude, Engagement, Merchandising, Friendly Service, Attention To Detail
Specialization
Candidates should have strong verbal and written communication skills, a positive attitude, and the ability to organize their workload. Previous retail experience and knowledge of electronics are preferred.
Group Strategy and Expansion Lead at PetroApp
Cairo, Cairo, Egypt - Full Time
Skills Needed
Strategic Planning, Market Expansion, Project Management, Cross Functional Synergy, Data Driven Decision Making, Operational Excellence, Analytical Mindset, Communication
Specialization
Candidates should have a minimum of 5 years of experience in Strategy or Project Management roles, preferably in Technology or FinTech sectors. Strong project management skills and an analytical mindset are essential.
Experience Required
Minimum 5 year(s)
Substitute Teacher at ECS4KIDS
Starke, Florida, United States - Full Time
Skills Needed
Child Growth And Development, Positive Guidance Techniques, Classroom Discipline, Curriculum Implementation, Emotional Maturity, Collaborative Relationships, Communication Skills, Safety Procedures, Confidentiality, Record Keeping, Personal Education, Nurturing Environment, Parent Involvement, Sanitation Procedures, Team Communication, Physical Work
Specialization
A High School Diploma or GED is required, along with DCF 45-hour training and experience in a child care setting preferred. Knowledge of child development and the ability to create a supportive environment are essential.
Pressperson - Lithographic Sheetfed at Veritiv Corporation
Chicago, Illinois, United States - Full Time
Skills Needed
Press Operation, Team Management, Quality Control, Safety Compliance, Maintenance, Make Ready Procedures, Job Ticket Interpretation, Ink Matching, Stock Verification, Training, Collaboration, Adaptability, Efficiency, Physical Stamina, Problem Solving
Specialization
Candidates should have 5-10 years of related experience and the ability to manage multiple projects under pressure. A high school diploma or GED is preferred.
Experience Required
Minimum 5 year(s)
Business Development Representative at Valsoft Corporation
Indianapolis, Indiana, United States - Full Time
Skills Needed
Sales, Customer Service, Communication, Interpersonal Skills, Technology Solutions, Consultative Selling, Hubspot Crm, Prospecting, Lead Qualification, Research, Collaboration, Metrics, Ai Tools, Pipeline Management, Goal Oriented, Resilience
Specialization
Candidates should have 0-2 years of sales or customer service experience and possess excellent communication skills. A strong interest in technology solutions and experience with HubSpot CRM are preferred.
Process Operator II - Dip Braze at FRONTGRADE TECHNOLOGIES
Exeter, New Hampshire, United States - Full Time
Skills Needed
Troubleshooting, Production Equipment Maintenance, Data Review, Documentation, Communication, Procedure Writing, Training, Process Issue Reporting, Equipment Malfunction Reporting
Specialization
Candidates must have a minimum of two years of experience in the relevant area and possess a high school diploma or GED. Additionally, the position requires the ability to obtain a U.S. Government export license.
Experience Required
Minimum 2 year(s)
Rail Inspector - Indiana/Ohio at Eurofins
Van Wert, Ohio, United States - Full Time
Skills Needed
Visual Inspection, Grain Analysis, Communication Skills, Time Management, Attention To Detail, Problem Solving, Interpersonal Skills, Organizational Skills, Microsoft Office, Record Keeping, Teamwork, Safety Compliance, Training, Client Liaison, Equipment Maintenance, Driving
Specialization
Candidates must have a high school diploma and 1-2 years of related experience, along with a valid driver's license and a clean driving record. Strong communication skills and the ability to work independently are essential.
Product Manager at Remilia Corporation
Irvine, California, United States - Full Time
Skills Needed
Product Management, Digital Products, Social Platforms, Gaming, Community Driven Apps, Engagement Systems, Social Mechanics, Monetization, Online Culture, Digital Native Communities, Collaboration, User Research, User Stories, Agile Methodologies, Product Strategy, Roadmap Management
Specialization
Candidates should have 3+ years of experience managing digital products at growth scale and a strong understanding of engagement systems and social mechanics. A deep knowledge of online culture and the ability to collaborate effectively with engineers is also required.
Experience Required
Minimum 2 year(s)
Acheteur at Staubli Corporation
Chassieu, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Purchasing, Negotiation, Contract Management, Cost Optimization, Market Trends, Innovation, Erp Systems, Sap, Analytical Skills, Autonomy, Rigor, Office Tools
Specialization
A Bac +3 to Bac +5 education in purchasing is required, along with at least 3 years of experience in a similar role. Proficiency in office tools and ERP systems, preferably SAP, is essential, along with professional English language skills.
Experience Required
Minimum 2 year(s)
Senior Sales Engineer Chemical at Staubli Corporation
Sant Quirze del Vallès, Catalonia, Spain - Full Time
Skills Needed
Sales, Technical Sales, Account Management, Business Development, Communication, Negotiation, Problem Solving, Teamwork, Proactive Mindset, Customer Relationship Management, Industry Knowledge, Solution Selling, Fluent In Spanish, Fluent In English, Driving License, Travel
Specialization
Candidates must have a minimum of 5 years of experience in technical sales and account management, preferably in the chemical industry. A relevant engineering degree or equivalent experience is required, along with excellent communication and negotiation skills.
Experience Required
Minimum 5 year(s)
Gestor de SPA at IHG Career
, , Angola - Full Time
Skills Needed
Guest Service Excellence, Inspirational Leadership, Team Management, Organization, Attention To Detail, Clear Communication, Empathy, Problem Solving, Decision Making, Financial Management, Inventory Control, Health And Safety Compliance, Wellness Programs, Holistic Therapies, Spa Therapy, English Fluency, Portuguese Fluency
Specialization
A minimum of 3 years of proven experience in SPA management, preferably in 4 or 5-star hotels, is required. Candidates should have training or certification in SPA Therapy or Hotel Management.
Experience Required
Minimum 5 year(s)
Senior Sales Engineer Chemical - Fluid Connectors Division at Staubli Corporation
Sant Quirze del Vallès, Catalonia, Spain - Full Time
Skills Needed
Sales, Technical Sales, Account Management, Business Development, Communication, Negotiation, Problem Solving, Teamwork, Proactive Mindset, Customer Relationship Management, Industry Knowledge, Fluent In Spanish, Fluent In English, Driving License, Independent Work, Solution Selling
Specialization
Candidates must have a minimum of 5 years of experience in technical sales, preferably in the chemical industry. A relevant engineering degree or equivalent experience is required, along with excellent communication and negotiation skills.
Experience Required
Minimum 5 year(s)
Senior Group Manager - Operations at WNS Global Services
Gurgaon, haryana, India -
Full Time


Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Analytical Skills, Problem-Solving Skills, Performance Metrics, Process Optimization, Client Communications

Industry

Business Consulting and Services

Description
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job Overview: The Senior Operations Manager will oversee and develop a team of customer service specialists, optimizing processes and systems to ensure high performance, customer satisfaction, and operational efficiency. You’ll work closely with clients, internal teams, and leadership to drive business success. Key Responsibilities: • Team Leadership & Development: Lead and motivate a large team to meet performance goals such as service levels, productivity, CSAT, and error rates. Provide coaching and career development opportunities. • Performance Management: Monitor and drive KPIs, implementing corrective actions when necessary to ensure top-tier service delivery. • Client Communication & Business Reviews: Communicate proactively with clients, preparing and presenting business reviews and performance updates. • Process Optimization & Scaling: Partner with cross-functional teams to implement scalable processes and systems that support growth. • Support & Escalation Management: Provide support to the team in handling escalated issues and customer inquiries. Qualifications Qualifications & Skills: • Educational Background: MBA in Operations, Analytics, or related field from a Tier 1 Business School. • Experience: 4+ years in operations management or customer service, preferably in a fintech or tech-driven environment. • Skills: Strong leadership, analytical, and problem-solving skills. Proficiency in performance metrics, process optimization, and client communications.
Responsibilities
The Senior Operations Manager will oversee and develop a team of customer service specialists, optimizing processes and systems to ensure high performance and customer satisfaction. You will work closely with clients, internal teams, and leadership to drive business success.
Senior Group Manager - Operations at WNS Global Services
Gurgaon, haryana, India - Full Time
Skills Needed
Leadership, Analytical Skills, Problem Solving Skills, Performance Metrics, Process Optimization, Client Communications
Specialization
Candidates should have an MBA in Operations, Analytics, or a related field from a Tier 1 Business School. Additionally, 4+ years of experience in operations management or customer service, preferably in a fintech or tech-driven environment, is required.
Experience Required
Minimum 5 year(s)
Vendedor/a - Elche l'Aljub- Interinidad (30h) at Rituals
Elx / Elche, Valencian Community, Spain - Full Time
Skills Needed
Customer Service, Teamwork, Problem Solving, Attention To Detail, Organization, Proactivity, Positivity, Brand Ambassador
Specialization
Previous retail experience is valued, along with a customer service mindset and teamwork spirit. You should have decision-making abilities and be detail-oriented.
Sales Promoter Leader Jabodetabek at Cermati.com
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Leadership, Team Management, Communication, Marketing, Social Media, Sales, Training, Monitoring, Relationship Building, Field Coordination, Ms Office, Excel
Specialization
Candidates must have at least a Senior High School or Diploma and a minimum of 2 years of relevant experience. Strong leadership, communication, and marketing skills are essential, along with familiarity with MS Office and Excel.
Experience Required
Minimum 2 year(s)
21st Century Site Coordinator - Part Time at Union League Boys and Girls Club
Chicago, Illinois, United States - Full Time
Skills Needed
Communication, Organization, Detail Oriented, Youth Engagement, Program Development, Supervision, Community Outreach, Mentoring, Social Emotional Learning, Technology, Sports, Recreation, Academic Achievement, Team Management, Budget Management, Report Writing
Specialization
Candidates must have a Bachelor's Degree and experience working with youth, preferably in an after-school setting. They should possess strong communication skills and be organized and detail-oriented.
Experience Required
Minimum 2 year(s)
Mitarbeiter Service in Teilzeit (m/w/d) at McDonald's Österreich
Steinberg-Dörfl, Burgenland, Austria - Full Time
Skills Needed
Customer Service, Order Taking, Food Preparation, Teamwork, Attention To Detail, Communication, German Language Skills
Specialization
The ideal candidate enjoys interacting with guests and works accurately while maintaining an overview. They must be willing to work shifts and weekends and have good German language skills.
Customer Service Associate I at Dollar Tree
, , United States - Full Time
Skills Needed
Customer Service, Sales Transactions, Cash Management, Stock Replenishment, Problem Solving, Communication, Organizational Skills, Relationship Management
Specialization
A high school diploma or equivalent is preferred, along with previous customer service experience in a retail or similar environment. Candidates must be able to lift 30 to 50 lbs and meet physical demands of the job.
Customer Service Representative, Full or Part Time at Circle K
El Paso, Texas, United States - Full Time
Skills Needed
Customer Care, Communication, Teamwork, Problem Solving, Sales, Cashiering, Fast Paced Work, Friendly Conversation
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Sales Advisor (julextra) – Västerport at Rituals
Nyköping, Södermanland County, Sweden - Full Time
Skills Needed
Customer Experience, Teamwork, Problem Solving, Attention To Detail, Organizational Skills, Sales Skills, Communication Skills, Visual Merchandising
Specialization
Candidates should have relevant experience in retail, customer service, or care sectors, and possess strong teamwork and problem-solving skills. Fluency in Swedish and English is required, and applicants must be 18 years or older.
Electronics & Housewares Clerk at Bi-Mart Corporation
Nampa, Idaho, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Organization, Time Management, Teamwork, Cashiering, Inventory Management, Sales, Electronics Knowledge, Retail Experience, Positive Attitude, Engagement, Merchandising, Friendly Service, Attention To Detail
Specialization
Candidates should have strong verbal and written communication skills, a positive attitude, and the ability to organize their workload. Previous retail experience and knowledge of electronics are preferred.
Group Strategy and Expansion Lead at PetroApp
Cairo, Cairo, Egypt - Full Time
Skills Needed
Strategic Planning, Market Expansion, Project Management, Cross Functional Synergy, Data Driven Decision Making, Operational Excellence, Analytical Mindset, Communication
Specialization
Candidates should have a minimum of 5 years of experience in Strategy or Project Management roles, preferably in Technology or FinTech sectors. Strong project management skills and an analytical mindset are essential.
Experience Required
Minimum 5 year(s)
Substitute Teacher at ECS4KIDS
Starke, Florida, United States - Full Time
Skills Needed
Child Growth And Development, Positive Guidance Techniques, Classroom Discipline, Curriculum Implementation, Emotional Maturity, Collaborative Relationships, Communication Skills, Safety Procedures, Confidentiality, Record Keeping, Personal Education, Nurturing Environment, Parent Involvement, Sanitation Procedures, Team Communication, Physical Work
Specialization
A High School Diploma or GED is required, along with DCF 45-hour training and experience in a child care setting preferred. Knowledge of child development and the ability to create a supportive environment are essential.
Pressperson - Lithographic Sheetfed at Veritiv Corporation
Chicago, Illinois, United States - Full Time
Skills Needed
Press Operation, Team Management, Quality Control, Safety Compliance, Maintenance, Make Ready Procedures, Job Ticket Interpretation, Ink Matching, Stock Verification, Training, Collaboration, Adaptability, Efficiency, Physical Stamina, Problem Solving
Specialization
Candidates should have 5-10 years of related experience and the ability to manage multiple projects under pressure. A high school diploma or GED is preferred.
Experience Required
Minimum 5 year(s)
Business Development Representative at Valsoft Corporation
Indianapolis, Indiana, United States - Full Time
Skills Needed
Sales, Customer Service, Communication, Interpersonal Skills, Technology Solutions, Consultative Selling, Hubspot Crm, Prospecting, Lead Qualification, Research, Collaboration, Metrics, Ai Tools, Pipeline Management, Goal Oriented, Resilience
Specialization
Candidates should have 0-2 years of sales or customer service experience and possess excellent communication skills. A strong interest in technology solutions and experience with HubSpot CRM are preferred.
Process Operator II - Dip Braze at FRONTGRADE TECHNOLOGIES
Exeter, New Hampshire, United States - Full Time
Skills Needed
Troubleshooting, Production Equipment Maintenance, Data Review, Documentation, Communication, Procedure Writing, Training, Process Issue Reporting, Equipment Malfunction Reporting
Specialization
Candidates must have a minimum of two years of experience in the relevant area and possess a high school diploma or GED. Additionally, the position requires the ability to obtain a U.S. Government export license.
Experience Required
Minimum 2 year(s)
Rail Inspector - Indiana/Ohio at Eurofins
Van Wert, Ohio, United States - Full Time
Skills Needed
Visual Inspection, Grain Analysis, Communication Skills, Time Management, Attention To Detail, Problem Solving, Interpersonal Skills, Organizational Skills, Microsoft Office, Record Keeping, Teamwork, Safety Compliance, Training, Client Liaison, Equipment Maintenance, Driving
Specialization
Candidates must have a high school diploma and 1-2 years of related experience, along with a valid driver's license and a clean driving record. Strong communication skills and the ability to work independently are essential.
Product Manager at Remilia Corporation
Irvine, California, United States - Full Time
Skills Needed
Product Management, Digital Products, Social Platforms, Gaming, Community Driven Apps, Engagement Systems, Social Mechanics, Monetization, Online Culture, Digital Native Communities, Collaboration, User Research, User Stories, Agile Methodologies, Product Strategy, Roadmap Management
Specialization
Candidates should have 3+ years of experience managing digital products at growth scale and a strong understanding of engagement systems and social mechanics. A deep knowledge of online culture and the ability to collaborate effectively with engineers is also required.
Experience Required
Minimum 2 year(s)
Acheteur at Staubli Corporation
Chassieu, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Purchasing, Negotiation, Contract Management, Cost Optimization, Market Trends, Innovation, Erp Systems, Sap, Analytical Skills, Autonomy, Rigor, Office Tools
Specialization
A Bac +3 to Bac +5 education in purchasing is required, along with at least 3 years of experience in a similar role. Proficiency in office tools and ERP systems, preferably SAP, is essential, along with professional English language skills.
Experience Required
Minimum 2 year(s)
Senior Sales Engineer Chemical at Staubli Corporation
Sant Quirze del Vallès, Catalonia, Spain - Full Time
Skills Needed
Sales, Technical Sales, Account Management, Business Development, Communication, Negotiation, Problem Solving, Teamwork, Proactive Mindset, Customer Relationship Management, Industry Knowledge, Solution Selling, Fluent In Spanish, Fluent In English, Driving License, Travel
Specialization
Candidates must have a minimum of 5 years of experience in technical sales and account management, preferably in the chemical industry. A relevant engineering degree or equivalent experience is required, along with excellent communication and negotiation skills.
Experience Required
Minimum 5 year(s)
Gestor de SPA at IHG Career
, , Angola - Full Time
Skills Needed
Guest Service Excellence, Inspirational Leadership, Team Management, Organization, Attention To Detail, Clear Communication, Empathy, Problem Solving, Decision Making, Financial Management, Inventory Control, Health And Safety Compliance, Wellness Programs, Holistic Therapies, Spa Therapy, English Fluency, Portuguese Fluency
Specialization
A minimum of 3 years of proven experience in SPA management, preferably in 4 or 5-star hotels, is required. Candidates should have training or certification in SPA Therapy or Hotel Management.
Experience Required
Minimum 5 year(s)
Senior Sales Engineer Chemical - Fluid Connectors Division at Staubli Corporation
Sant Quirze del Vallès, Catalonia, Spain - Full Time
Skills Needed
Sales, Technical Sales, Account Management, Business Development, Communication, Negotiation, Problem Solving, Teamwork, Proactive Mindset, Customer Relationship Management, Industry Knowledge, Fluent In Spanish, Fluent In English, Driving License, Independent Work, Solution Selling
Specialization
Candidates must have a minimum of 5 years of experience in technical sales, preferably in the chemical industry. A relevant engineering degree or equivalent experience is required, along with excellent communication and negotiation skills.
Experience Required
Minimum 5 year(s)
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