H&M USA Inc is a top 5 importer/distributor of food ingredients, serving food, beverage, and nutraceutical manufacturers across North America. With a strong global supply network and a reputation for reliability, we help our customers innovate and stay competitive in a dynamic market.
We are seeking a Sales Assistant to support our sales team. This is an excellent opportunity for someone with strong organizational skills, attention to detail, and an interest in the food and nutrition industry. The Sales Assistants will work cooperatively with operations, sales and accounting to fully service accounts to ensure customer satisfaction.
Excellent verbal communication, proficiency in Microsoft Office, Adobe, and ERPs as well as basic computer skills is required. Ability to multi-task, handle changing priorities and work with internal and external customers at all levels of the organization. Starting salary will commensurate with experience.
We provide competitive benefits package.

JOB REQUIREMENTS:

• Bachelor’s degree in Business, Food Science, or related field (preferred but not required).
• Previous experience in sales support, customer service, or supply chain within food, ingredients, or wholesale distribution is a plus.
• Strong communication skills, with the ability to interact professionally with B2B customers.
• Highly organized, detail-oriented, and proactive.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with CRM systems.
• Knowledge of food safety regulations (FDA, USDA, FSMA) is an advantage.
  Job Type: Full-time
  Pay: $48,000.00 - $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Education:

• Bachelor’s (Required)

Experience:

• Sales support: 2 years (Preferred)

Language:

• Native English (Required)

Ability to Commute:

• Ontario, CA 91764 (Required)

Work Location: In perso

· Responsible for processing orders, arranging for shipments while keeping customers and other departments within company informed on shipment status Printing and entering of orders on a daily basis
· Deal directly with customers via telephone, fax or email
· Review orders for accuracy
· Coordinate deliveries with warehouse personnel and drive teams
· Accurately process customer transactions such as orders, quotes or returns
· Provide accurate information regarding availability of in-stock items
· Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
· Responsible for creating and spending the proper documentation to customers, carriers, warehouses, customs brokers, etc.
· Manage time effectively, meet personal goals and work effectively with other members of the distribution team
· Present a professional image at all times to customers and vendors
· Assist management with various projects as required.