Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

WHAT WILL YOU BE DOING?

As Change Manager, you’ll lead the ITIL-based Change Management process to ensure efficient handling of technology changes, minimising service disruption and improving operational stability for MGroup and its customers. You’ll govern change lifecycle activities—reviewing, assessing, communicating, and closing changes in line with SLAs. You’ll host CABs, track KPIs, and drive continual improvement. Collaborating across teams, you’ll ensure changes are planned, tested, and deployed effectively. You’ll manage stakeholder relationships, support onboarding, and ensure compliance with ITIL and ISO standards. You’ll deliver change reports, maintain accurate records in ITSM, and act as a subject matter expert. Regular on-site engagement near customer locations is expected in a hybrid working model.

In addition, this role offers;

• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us