Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we’re on the constant lookout for fresh talent to join our expanding teams.
This position provides support for the Enterprise Resilience, Vendor Resiliency Program. A major focus will be assessing vendor resiliency and recovery capabilities for critical business areas, functions & applications to maintain continued operations, recoverability, and loss mitigation in the event of a disruption. Other key activities include supporting program-oversight activities, coordination with vendor management teams, and continuous improvement of the program. In addition to having impact on a great team, you’ll also discover the career opportunities you’d expect from an industry leader.

REQUIRED QUALIFICATIONS:

• Completion of high school (or higher) or equivalent work experience
• Proven experience in third party risk management, business continuity, enterprise resilience, risk management

PREFERRED QUALIFICATIONS:

• Knowledge of Microsoft O365; Fusion Risk Management and Archer is a plus

SOFT SKILLS:

• Ability to communicate with various stakeholders
• Exceptional organizational and communications skills, including the ability to listen effectively, understand varied business concepts, and effectively communicate clearly and concisely verbally and in writing
• Analytical skills and attention to detail, including the ability to analyze multiple sources of information and provide appropriate data to support event response
• Customer service skills, strong level of business impact focus and sensitivity

• Assess vendor resiliency risk through vendor assessments to identify capabilities related to business continuity, disaster recovery, and crisis management
• Communicates effectively and provides excellent customer service to vendors to ensure timely competition and compliance of assessments
• Identifies, monitors, escalate, and reports to management on vendor resiliency risk, to reduce the risk of vendor-related disruptions
• Work with Business Continuity teams to develop, update, enhance, and monitor vendor resilience within business continuity plans
• Develop and maintain strong relationships with Enterprise Procurement, supplier management offices, and other vendor risk management teams. Supports the alignment of the program to other vendor initiatives
• Manages vendor data within resiliency tools, ensuring high-level of data-quality and synchronization with associated systems. Seeks enhancement to tools and automation of processes
• Correspond to inquiries received to vendor resilience mailbox
• Participates in the development of SOPs, communication, training and educational programs related to program outcomes. Assist in Onboarding of resources supporting vendor resiliency assessments
• Develop reports and deliver presentations to management regarding recommendations related to programs
  You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.