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Emergency Department Patient Services Representative at UPMC
Cranberry Township, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Healthcare Experience, Medical Terminology, Insurance Coverage, Financial Advocacy, Interpersonal Skills, Communication Skills, Problem Resolution, Patient Registration, Hipaa Compliance, Payment Collection, Attention To Detail, Stress Management, Initiative, Team Collaboration, Time Management
Specialization
Candidates should have a high school diploma and preferably 2 years of healthcare experience or related fields. Strong communication skills and the ability to work under pressure are essential.
Emergency Department Patient Services Representative at UPMC
New Castle, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Healthcare Experience, Medical Terminology, Insurance Coverage, Financial Advocacy, Interpersonal Skills, Communication Skills, Problem Resolution, Patient Registration, Hipaa Compliance, Payment Collection, Stress Management, Attention To Detail, Initiative, Team Collaboration, Time Management
Specialization
Candidates should have a high school diploma and preferably 2 years of healthcare experience or equivalent. Strong communication skills and the ability to work under pressure are essential.
Bakery Department Clerk - Part Time, Evening Shifts at Ridley’s Family Markets
Pinedale, Wyoming, United States - Full Time
Skills Needed
Customer Relations, Communication, Teamwork, Product Knowledge, Pricing, Merchandising, Quality Control, Sales Techniques, Display Management, Training, Cost Control, Product Quality, Suggestive Selling, Bakery Products, Inventory Management, Problem Solving
Specialization
Candidates should possess knowledge of bakery items and be capable of maintaining product quality. The role requires effective communication and teamwork skills to enhance customer service.
Emergency Department Registered Nurse / 7am - 7:30pm at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Patient Care, Clinical Knowledge, Assessment, Care Plans, Documentation, Cultural Competence, Leadership, Team Collaboration, Communication, Conflict Resolution, Quality Improvement, Professional Development, Data Analysis, Policy Revision, Bls Certification, Acls Certification
Specialization
Candidates must have a BSN or ADN with relevant nursing experience. A valid RN license and BLS certification are required, with ACLS certification potentially needed post-hire.
Experience Required
Minimum 2 year(s)
Emergency Department Registered Nurse / 7am - 7:30pm at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Patient Care, Clinical Knowledge, Assessment, Care Plans, Documentation, Cultural Competence, Leadership, Team Collaboration, Communication, Conflict Resolution, Quality Improvement, Professional Development, Data Analysis, Policy Revision, Bls Certification, Acls Certification
Specialization
Candidates must have a BSN or ADN with relevant nursing experience and a valid RN license. BLS certification is required, and ACLS may be necessary for certain departments.
Experience Required
Minimum 2 year(s)
Customer Service Representative - Billing Department at Reno Orthopedic Center
Reno, Nevada, United States - Full Time
Skills Needed
Customer Service, Billing, Insurance Claims, Payment Processing, Hipaa Compliance, Medical Terminology, Cpt, Icd 10, Insurance Verification, Eobs, Payment Plans, Problem Solving, Communication, Collaboration, Documentation
Specialization
A high school diploma or GED is required, along with at least one year of customer service experience in a healthcare or medical billing environment. Knowledge of CPT, ICD-10, and medical billing terminology is essential.
Sales Coordinator - Passenger Cars Sales Department at Motor Distributors Ltd
DUBLIN 12, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Executive Assistant- Department of Surgery- Fulltime at Ochsner Health System
New Orleans, LA 70121, USA - Full Time
Skills Needed
Software, Communication Skills
Qualification
Diploma
Experience Required
Minimum 10 year(s)
Research Support Specialist - Department of Psychiatry at University of Iowa
Iowa City, Iowa, United States - Full Time
Skills Needed
Research Grants, Budget Preparation, Grant Accounting, Microsoft Office, Customer Service, Compliance Monitoring, Data Analysis, Event Coordination, Communication, Attention To Detail, Multi Tasking, Problem Solving, Team Collaboration, Administrative Support, Funding Opportunities, Proposal Evaluation
Specialization
A Bachelor’s degree or equivalent education and experience is required, along with one year of administrative experience. Knowledge of NIH regulations and experience in grant management and budget preparation are essential.
Mental Health Support Worker (Complex Care Department) at Metro Community Housing Association
Cole Harbour, NS, Canada - Full Time
Skills Needed
Secondary Education, Disabilities, Human Services, Psychology, Sociology
Specialization
Psychology, Sociology
Qualification
Diploma
Registered Nurse - Emergency Department - F/T Evenings at Hackensack Meridian Health
Neptune Township, New Jersey, United States - Full Time
Skills Needed
Nursing, Patient Care, Medication Administration, Electronic Documentation, Patient Education, Teamwork, Accountability, Adaptability
Specialization
Candidates must have a valid New Jersey Registered Nurse license and BLS/CPR certification within 60 days of hire. A minimum of 6 months nursing experience is required, with 2 years of Emergency nursing experience preferred.
Department Manager - Cotton On Bourke Street Melbourne at Cotton on Group
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Financial Manager, Technology Management Department at University of California Santa Barbara
Santa Barbara, CA 93106, USA - Full Time
Skills Needed
Fund Accounting, Agility, Financial Applications, Concur, Discrimination, Higher Education, Training, Investigation, Research Administration
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Business Development Coordinator-Service Department at Pohanka Automotive Group
Chantilly, VA 20151, USA - Full Time
Skills Needed
Computer Skills
Qualification
Graduate
Registered Nurse - RN Rockford Emergency Department at Trinity Health
Courtland Township, Michigan, United States - Full Time
Skills Needed
Patient Care, Interdisciplinary Teamwork, Evidence Based Medicine, Collaboration, Emergency Department Experience, Nursing Skills, Communication, Critical Thinking
Specialization
Graduation from an accredited nursing school program and a minimum of 1 year of experience as an RN is required. An Associate's Degree in Nursing is required, with a BSN preferred, and candidates must be licensed in the State of Michigan.
Experience Required
Minimum 2 year(s)
Anthropologie Department Manager - Service & Styling at Anthropologie
Schaumburg, IL 60173, USA - Full Time
Skills Needed
Key Performance Indicators, Metrics, Technology, Customer Experience, Financial Results
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Assistant Manager, Patient Care - Emergency Department at Northwell Health
New York, NY 10060, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
Nursing (bsn required
Qualification
Graduate
Acute Care Clinical Pharmacist- Emergency Department at Geisinger
Lewistown, Pennsylvania, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
UNIV-Open Rank-OBGYN Specialist-Department of OBGYN at MUSC
Charleston, SC 29407, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Operational Readiness Tech - Emergency Department (ED) at ECU Health Medical Center
Greenville, NC 27835, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Emergency Department Patient Services Representative at UPMC
Cranberry Township, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Healthcare Experience, Medical Terminology, Insurance Coverage, Financial Advocacy, Interpersonal Skills, Communication Skills, Problem Resolution, Patient Registration, HIPAA Compliance, Payment Collection, Attention to Detail, Stress Management, Initiative, Team Collaboration, Time Management

Industry

Hospitals and Health Care

Description
Purpose: Do you enjoy providing customer service? Do you have healthcare experience? UPMC Corporate Services is hiring a casual Emergency Department Patient Services Representative to support UPMC Northwest. A casual employee has no set shift or number of hours, but is scheduled to work as needed. This employee would provide a minimum of 16 hours of availability monthly, as well as availability for a minimum of one weekend shift every 4 weeks. Availability must be provided in a minimum of 4-hour blocks between 6:00am and 12:00am, and the employee will then be scheduled based off department needs. An Emergency Department Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage of new and emerging consumer-friendly technologies. They also educate patients on their copayments and financial obligations, collect payments when applicable, and connect patients to financial advocacy resources when appropriate. Additionally, this role updates patient's demographics and insurance coverage information, all while promoting an overall culture of service excellence If you have strong customer services skills and are looking for a position that ensures that patients and family members have the desired UPMC Experience, apply today! Responsibilities: Responsible for reconciliation and maintenance of First Net Emergency Department Tracking Board and Hospital ADT system. Accountable for accurate registration into hospital ADT and/or clinical system during system downtime with monitoring and reconciliation of every patient for accuracy. Central Resource for all ADT registration and problem resolution during evenings, weekends and holidays. Confirm insurance eligibility, accountable for third party reimbursement and coordination of benefits to support a seamless billing process. Counsel patients regarding insurance coverage and expected financial liability. Collect and record patient payments including co-payments, co-insurance, and deductibles on the day of service. Provide a warm greeting for all patients. Support and contribute to UPMC core values and guiding principles of "Your Care. Our Commitment" and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities. Incorporate acts of dignity and respect in daily interactions. Proper patient identification to start clinical record (utilizing biometrics if applicable). Facilitator of financial gatekeeping with clinical partners. Accountable for maintaining a close working relationship with clinical partners to assure continual open communication with pertinent information obtained such as any alias name changes, information blocks to prevent release of information, and behavioral health insurance payors to assure timely data integrity of accounts. Obtain or update necessary demographic and insurance related information. Work independently to perform a timely patient interview and registration for services at the bed side. Generate and complete all applicable forms and necessary communications. Obtain applicable signature for consent to treat and financial responsibility, along with signatures on any required forms, while following all HIPAA rules and regulations and maintaining patient confidentiality. Ability to remain calm and professional when faced with stressful situations, while simultaneously prioritizing all work activities. Anticipate and respond to inquiries from patients, visitors, hospital personnel, government agencies, etc. under all conditions and circumstances. Completion of High School graduate or equivalent. 2 years' experience in healthcare or 1 year in a medical/billing/fiscal setting or 6 months in a UPMC Patient Access position preferred. Medical terminology knowledge, third party health care coverage experience and strong understanding of managed care regulations are preferred. Experience with personal computer-based applications and other various office equipment and proficient typing skills. Excellent interpersonal, written and verbal communication skills are required. Initiative to work productively with minimal supervision. Able to work well under pressure. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Emergency Department Patient Services Representative is responsible for welcoming patients, educating them on financial obligations, and collecting payments. They also maintain patient records and ensure accurate registration in the hospital systems.
Emergency Department Patient Services Representative at UPMC
Cranberry Township, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Healthcare Experience, Medical Terminology, Insurance Coverage, Financial Advocacy, Interpersonal Skills, Communication Skills, Problem Resolution, Patient Registration, Hipaa Compliance, Payment Collection, Attention To Detail, Stress Management, Initiative, Team Collaboration, Time Management
Specialization
Candidates should have a high school diploma and preferably 2 years of healthcare experience or related fields. Strong communication skills and the ability to work under pressure are essential.
Emergency Department Patient Services Representative at UPMC
New Castle, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Healthcare Experience, Medical Terminology, Insurance Coverage, Financial Advocacy, Interpersonal Skills, Communication Skills, Problem Resolution, Patient Registration, Hipaa Compliance, Payment Collection, Stress Management, Attention To Detail, Initiative, Team Collaboration, Time Management
Specialization
Candidates should have a high school diploma and preferably 2 years of healthcare experience or equivalent. Strong communication skills and the ability to work under pressure are essential.
Bakery Department Clerk - Part Time, Evening Shifts at Ridley’s Family Markets
Pinedale, Wyoming, United States - Full Time
Skills Needed
Customer Relations, Communication, Teamwork, Product Knowledge, Pricing, Merchandising, Quality Control, Sales Techniques, Display Management, Training, Cost Control, Product Quality, Suggestive Selling, Bakery Products, Inventory Management, Problem Solving
Specialization
Candidates should possess knowledge of bakery items and be capable of maintaining product quality. The role requires effective communication and teamwork skills to enhance customer service.
Emergency Department Registered Nurse / 7am - 7:30pm at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Patient Care, Clinical Knowledge, Assessment, Care Plans, Documentation, Cultural Competence, Leadership, Team Collaboration, Communication, Conflict Resolution, Quality Improvement, Professional Development, Data Analysis, Policy Revision, Bls Certification, Acls Certification
Specialization
Candidates must have a BSN or ADN with relevant nursing experience. A valid RN license and BLS certification are required, with ACLS certification potentially needed post-hire.
Experience Required
Minimum 2 year(s)
Emergency Department Registered Nurse / 7am - 7:30pm at Emory Healthcare
Atlanta, Georgia, United States - Full Time
Skills Needed
Patient Care, Clinical Knowledge, Assessment, Care Plans, Documentation, Cultural Competence, Leadership, Team Collaboration, Communication, Conflict Resolution, Quality Improvement, Professional Development, Data Analysis, Policy Revision, Bls Certification, Acls Certification
Specialization
Candidates must have a BSN or ADN with relevant nursing experience and a valid RN license. BLS certification is required, and ACLS may be necessary for certain departments.
Experience Required
Minimum 2 year(s)
Customer Service Representative - Billing Department at Reno Orthopedic Center
Reno, Nevada, United States - Full Time
Skills Needed
Customer Service, Billing, Insurance Claims, Payment Processing, Hipaa Compliance, Medical Terminology, Cpt, Icd 10, Insurance Verification, Eobs, Payment Plans, Problem Solving, Communication, Collaboration, Documentation
Specialization
A high school diploma or GED is required, along with at least one year of customer service experience in a healthcare or medical billing environment. Knowledge of CPT, ICD-10, and medical billing terminology is essential.
Sales Coordinator - Passenger Cars Sales Department at Motor Distributors Ltd
DUBLIN 12, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Executive Assistant- Department of Surgery- Fulltime at Ochsner Health System
New Orleans, LA 70121, USA - Full Time
Skills Needed
Software, Communication Skills
Qualification
Diploma
Experience Required
Minimum 10 year(s)
Research Support Specialist - Department of Psychiatry at University of Iowa
Iowa City, Iowa, United States - Full Time
Skills Needed
Research Grants, Budget Preparation, Grant Accounting, Microsoft Office, Customer Service, Compliance Monitoring, Data Analysis, Event Coordination, Communication, Attention To Detail, Multi Tasking, Problem Solving, Team Collaboration, Administrative Support, Funding Opportunities, Proposal Evaluation
Specialization
A Bachelor’s degree or equivalent education and experience is required, along with one year of administrative experience. Knowledge of NIH regulations and experience in grant management and budget preparation are essential.
Mental Health Support Worker (Complex Care Department) at Metro Community Housing Association
Cole Harbour, NS, Canada - Full Time
Skills Needed
Secondary Education, Disabilities, Human Services, Psychology, Sociology
Specialization
Psychology, Sociology
Qualification
Diploma
Registered Nurse - Emergency Department - F/T Evenings at Hackensack Meridian Health
Neptune Township, New Jersey, United States - Full Time
Skills Needed
Nursing, Patient Care, Medication Administration, Electronic Documentation, Patient Education, Teamwork, Accountability, Adaptability
Specialization
Candidates must have a valid New Jersey Registered Nurse license and BLS/CPR certification within 60 days of hire. A minimum of 6 months nursing experience is required, with 2 years of Emergency nursing experience preferred.
Department Manager - Cotton On Bourke Street Melbourne at Cotton on Group
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Financial Manager, Technology Management Department at University of California Santa Barbara
Santa Barbara, CA 93106, USA - Full Time
Skills Needed
Fund Accounting, Agility, Financial Applications, Concur, Discrimination, Higher Education, Training, Investigation, Research Administration
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Business Development Coordinator-Service Department at Pohanka Automotive Group
Chantilly, VA 20151, USA - Full Time
Skills Needed
Computer Skills
Qualification
Graduate
Registered Nurse - RN Rockford Emergency Department at Trinity Health
Courtland Township, Michigan, United States - Full Time
Skills Needed
Patient Care, Interdisciplinary Teamwork, Evidence Based Medicine, Collaboration, Emergency Department Experience, Nursing Skills, Communication, Critical Thinking
Specialization
Graduation from an accredited nursing school program and a minimum of 1 year of experience as an RN is required. An Associate's Degree in Nursing is required, with a BSN preferred, and candidates must be licensed in the State of Michigan.
Experience Required
Minimum 2 year(s)
Anthropologie Department Manager - Service & Styling at Anthropologie
Schaumburg, IL 60173, USA - Full Time
Skills Needed
Key Performance Indicators, Metrics, Technology, Customer Experience, Financial Results
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Assistant Manager, Patient Care - Emergency Department at Northwell Health
New York, NY 10060, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
Nursing (bsn required
Qualification
Graduate
Acute Care Clinical Pharmacist- Emergency Department at Geisinger
Lewistown, Pennsylvania, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
UNIV-Open Rank-OBGYN Specialist-Department of OBGYN at MUSC
Charleston, SC 29407, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Operational Readiness Tech - Emergency Department (ED) at ECU Health Medical Center
Greenville, NC 27835, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)