Full job description

IT Manager

Suffolk | Multi-site Role

£55,000 - £60,000

We're supporting a growing and ambitious manufacturing group as they invest in technology, systems and operational capability to support the next phase of business growth. This is a rare and exciting opportunity to take ownership of a varied technology and business systems estate, helping shape the roadmap, improve processes and ensure technology is aligned to the needs of a fast-evolving business.

This role could suit an experienced IT Manager looking for broader responsibility, or an ambitious technology leader ready to step into their first #1 role and make a genuine impact.

Key Responsibilities

• Develop and deliver the technology and business systems roadmap.
• Lead and improve core IT and business systems across multiple sites.
• Drive system optimisation, process improvement and operational efficiency.
• Manage and develop relationships with outsourced IT partners, ensuring strong service delivery, accountability and value for money.
• Define and refine responsibilities between internal teams and third-party technology providers.
• Own cyber security strategy, governance and risk management.
• Partner with senior stakeholders to align technology initiatives with business objectives.
• Provide leadership to a small internal team whilst coordinating external support partners.
• Identify opportunities to simplify systems, reduce manual processes and improve the flow of information across the business.
• Establish supplier governance, service standards and performance measures.

About You

• Experience leading IT, business systems or technology functions.
• Strong stakeholder management skills with the ability to influence at all levels.
• Exposure to ERP, operational systems or business-critical applications.
• Experience managing suppliers, MSPs and third-party technology providers.
• Commercially minded, with the ability to balance risk, cost and business priorities.
• Comfortable operating in a hands-on environment whilst providing strategic direction.
• Able to translate business challenges into practical technology solutions.
• Experience delivering technology change, systems improvements or transformation initiatives.
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