Call Centre (Omnichannel) & Customer Relations Manager at Club Med

Sydney, New South Wales, Australia - Full Time

Skills Needed
Customer Service Skills, Power Bi, Cxo, Salesforce, Presentation Skills, Communication Skills, Interpersonal Skills, Commercial Direction, Microsoft Excel, Data Analytics, Amadeus, Sabre, Time Management

Qualification
Graduate

Experience Required
Minimum 5 year(s)

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Covington, Georgia, USA - Full Time

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Creativity, Project Management Skills, Healthcare Industry, Access, Documentation Practices, Microsoft Word, Regulatory Affairs, Outlook, It, Excel

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Call Centre (Omnichannel) & Customer Relations Manager at Club Med

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

0.0

Posted On

16 Aug, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Skills, Power Bi, Cxo, Salesforce, Presentation Skills, Communication Skills, Interpersonal Skills, Commercial Direction, Microsoft Excel, Data Analytics, Amadeus, Sabre, Time Management

Industry

Marketing/Advertising/Sales

Description

WE’RE HIRING

We have an exciting opportunity for anCall Centre (Omnichannel) & Customer Relations Manager to join our vibrant Club Med Pacific team! Based in our Sydney CBD office with flexible working arrangements, this role is perfect for someone passionate about creating seamless and premium customer journeys.
You’ll lead and optimise our omni channel strategy across Direct, Indirect, and Online sales channels while aligning the Pacific Call Centre with Club Med’s global excellence standards. From enhancing processes to rolling out innovative tools, your focus will be on driving conversion, customer loyalty, and revenue growth.
If you thrive in a dynamic, travel-loving team and enjoy turning big-picture vision into on-the-ground results — we’d love to hear from you!

SKILLS:

Excellent written skills / Excellent interpersonal skills
Excellent Data analytics & analytical comprehension
Planning ability, project management, good communication skills
Ability to collaborate across global and local teams.
Strong selling structure and organisational skills
Excellent time management, project management and planning skills
Flexibility to work autonomously & in a team environment
Ability to take decisions effectively and provide commercial direction
Exceptional customer service skills
Positive, solution orientated attitude and coaching experience
Great presentation skills (sales calls, trainings)

TECHNICAL SKILLS:

Advanced analytics (Power BI), CRM systems (CxO), reservation tools (NA, CMTA, Amadeus, Sabre), and chat/email systems.
Power point, Simple CMS, Microsoft Excel & Word, Salesforce (preferable but not mandatory).

Responsibilities

Please refer the Job description for details

Call Centre (Omnichannel) & Customer Relations Manager at Club Med

Sydney, New South Wales, Australia - Full Time

Qualification
Graduate

Experience Required
Minimum 5 year(s)

Creative Workshop Instructor at Sydney Creative

Redfern NSW 2016, , Australia - Full Time

Skills Needed
Good Communication Skills

Qualification
Graduate

Multi-Skilled Electrical Technician - Ipswich at East Suffolk and North Essex NHS Foundation Trust

Ipswich IP4 5PD, , United Kingdom - Full Time

Skills Needed
Good Communication Skills

Qualification
Graduate

Restaurant General Manager at Pizza Hut Restaurants UK

Edinburgh, Scotland, United Kingdom - Full Time

Skills Needed
Good Communication Skills

Qualification
Graduate

Project Manager, Ballarat Community Saturation Model at Respect Victoria

MCC, Victoria, Australia - Full Time

Skills Needed
Good Communication Skills

Qualification
Graduate

Supply Chain Jr. Analyst - Robins AFB at Systems Implementers Inc

Robins AFB, GA 31098, USA - Full Time

Skills Needed
Sql, Communication Skills

Qualification
Graduate

Staffing Coordinator at Feast Your Eyes Catering

Philadelphia, PA 19122, USA - Full Time

Skills Needed
Regulations, Business Ethics, Stairs, Vendors, Computer Skills, Flexible Schedule, Hospitality Industry, Interpersonal Skills

Specialization
Lieu of degree

Qualification
Graduate

Experience Required
Minimum 4 year(s)

OPERARIO SANITATION at Pilgrims

Aibonito, Puerto Rico, USA - Full Time

Skills Needed
Good Communication Skills

Qualification
Graduate

Part Time Catering Assistant 3pm-7pm at ChickfilA

Flower Mound, TX 75028, USA - Full Time

Skills Needed
Spreadsheets, Foh, Computer Skills

Qualification
Graduate

Phlebotomist at MercyOne

Mason City, IA 50401, USA - Full Time

Skills Needed
Nursing Homes, Pediatrics, Customer Service Skills, Testing, Completion, Patient Care, Medical Training, Life Support, Red Cross

Qualification
Diploma

Experience Required
Minimum 5 year(s)

Server at The Melting Pot Austin TX

Austin, TX 78750, USA - Full Time

Skills Needed
Teamwork

Qualification
Graduate

Experience Required
Minimum 2 year(s)

Senior Assistant Manager at JoLea Auto Center

Peekskill, NY 10566, USA - Full Time

Skills Needed
Customer Service Skills, Team Management, Leadership Skills, Service Industries, Communication Skills

Qualification
Graduate

Long-Term Substitute Kindergarten Teacher at Shaker Heights City School District

Shaker Heights, OH 44122, USA - Full Time

Skills Needed
Good Communication Skills

Qualification
Graduate

Stores Person at Ace Joinery Services Ltd

Carnforth LA6 1RJ, , United Kingdom - Full Time

Skills Needed
Computer Skills, Wellbeing, Stock Control, Life Insurance, Management Skills, Health

Qualification
Graduate

Experience Required
Minimum 2 year(s)

Board Certified Behavior Analyst (BCBA) - Full-Time Behavior Analyst (Hybri at New Heights ABA

Solon, OH 44139, USA - Full Time

Skills Needed
Data Collection, Completion, Psychology, Peak, Children, Interventions, Behavior Analysis, Autism

Specialization
Psychology

Qualification
Graduate

Regulatory Affairs Coordinator II at BD

Covington, Georgia, USA - Full Time

Skills Needed
Creativity, Project Management Skills, Healthcare Industry, Access, Documentation Practices, Microsoft Word, Regulatory Affairs, Outlook, It, Excel

Specialization
Manages extensive word processing needs including fda documents certificates status reports and presentations.

Qualification
Trade Certificate

Experience Required
Minimum 1 year(s)

Manager, Customer Success Operations & Strategy at Modern Health

Remote, Oregon, USA - Full Time

Skills Needed
Good Communication Skills

Qualification
Graduate

Experience Required
Minimum 3 year(s)

Senior Benefits Specialist at Mission Critical Group

Indianapolis, Indiana, USA - Full Time

Skills Needed
Health, Benefits Administration, Analytics, Thinking Skills, Excel

Specialization
Human resources a related field or equivalent experience

Qualification
Graduate

Engineering Workshop Team Lead at Salt Separation Services

Rochdale OL11 1AP, , United Kingdom - Full Time

Skills Needed
Operations, Analytics, Engineering Drawings, Time Management, Specifications, Testing, Epicor, Budget Management, Working Environment

Qualification
Graduate

teamleider at SPAR

6811 Arnhem, , Netherlands - Full Time

Skills Needed
Good Communication Skills

Qualification
Graduate

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