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Customer Support Specialist at Servbank
Champaign, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products Knowledge, Communication Skills, Multitasking, Problem Solving, Attention To Detail, Computer Proficiency, Customer Management Software, Issue Resolution, Client Relationship Management
Specialization
Previous experience in customer service or banking is preferred. Candidates must possess strong communication skills, the ability to multitask in fast-paced environments, and proficiency with computer systems.
Digital Acceleration and Operations Governance at HugoBank
Karachi, Sindh, Pakistan - Full Time
Skills Needed
Operational Governance, Process Re Engineering, Change Management, Digital Acceleration, Risk Management, Regulatory Compliance, Stakeholder Management, Business Requirement Documents, Uat Review, Process Automation, Strategic Thinking, Operational Excellence, Governance Frameworks, Internal Audit Coordination, Kri Monitoring, Sop Drafting
Specialization
Requires a bachelor's degree and a minimum of 10 years of experience in operational governance or banking operations within a regulated environment. Must possess strong competencies in process optimization, risk identification, and stakeholder management.
Experience Required
Minimum 10 year(s)
CDD/KYC Maker, Know Your Customer at DBS Bank
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Customer Due Diligence, Know Your Customer, Anti Money Laundering, Risk Management, Sme Banking, Regulatory Compliance, Public Search, Communication, Multi Tasking, English Proficiency, Cantonese Proficiency
Specialization
Requires a degree in business or a related discipline and at least 2 years of relevant CDD/KYC experience in financial institutions. Proficiency in both English and Cantonese is required.
Experience Required
Minimum 2 year(s)
Customer Support Specialist at Servbank
Danville, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products, Communication Skills, Multitasking, Problem Solving, Attention To Detail, Customer Management Software, Troubleshooting, Client Relationship Management, Case Documentation
Specialization
Previous experience in customer service or banking is preferred. Candidates must possess strong communication skills, proficiency with computer systems, and the ability to multitask in a fast-paced environment.
Teller at F&M Bank
Whitehouse, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Banking Processes, Money Management, Communication, Time Management, Attention To Detail, Teamwork, Problem Solving, Regulatory Compliance, Accuracy, Efficiency, Relationship Building, Organizational Skills, Technical Skills, Document Management
Specialization
Candidates must have a high school diploma or equivalent and experience in customer service and cash handling. Strong communication skills and the ability to pass a background check are also required.
Customer Support Specialist at Servbank
Oswego, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products Knowledge, Verbal Communication, Written Communication, Multitasking, Problem Solving, Attention To Detail, Customer Management Software, Issue Resolution, Client Relationship Management
Specialization
Candidates should have previous experience in customer service or banking and be proficient with computer systems. Strong communication skills and the ability to multitask in a fast-paced environment are required.
Customer Support Specialist at Servbank
Clifton, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products, Problem Solving, Multitasking, Verbal Communication, Written Communication, Customer Management Software, Issue Resolution, Client Relationship Management, Technical Troubleshooting
Specialization
Candidates should have previous experience in customer service or banking and be proficient with computer systems. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are required.
Customer Support Specialist at Servbank
Hoopeston, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products Knowledge, Communication Skills, Problem Solving, Multitasking, Customer Management Software, Troubleshooting, Client Relationship Management, Documentation, Queue Management
Specialization
Previous experience in customer service or banking is preferred. Candidates must possess strong communication skills, proficiency with computer systems, and the ability to multitask in a fast-paced environment.
Customer Support Specialist at Servbank
Bourbonnais, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products, Communication Skills, Problem Solving, Multitasking, Customer Management Software, Troubleshooting, Client Relationship Management, Documentation, Queue Management
Specialization
Previous experience in customer service or banking is preferred. Candidates must possess strong communication skills, proficiency with computer systems, and the ability to multitask in a fast-paced environment.
Teller at F&M Bank
Geneva, Indiana, United States - Full Time
Skills Needed
Cash Handling, Customer Service, Banking Processes, Money Management, Time Management, Communication, Basic Math, Computer Skills, Account Reconciliation, Attention To Detail
Specialization
Requires a high school diploma or equivalent, basic math and computer skills, and experience in cash handling. Candidates must be able to pass a background check and possess a valid driver's license and Notary Public Commission.
Customer Support Specialist at Servbank
Watseka, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products, Communication Skills, Multitasking, Problem Solving, Attention To Detail, Customer Management Software, Troubleshooting, Case Documentation, Client Relationship Management
Specialization
Previous experience in customer service or banking is preferred. Candidates must possess strong communication skills, proficiency with computer systems, and the ability to multitask in a fast-paced environment.
CDD Officer at DBS Bank
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Customer Due Diligence, Regulatory Compliance, Risk Analysis, Data Verification, Analytical Skills, Problem Solving, Communication, Interpersonal Skills, Compliance Software
Specialization
Requires a bachelor's degree in finance, accounting, or compliance with 2-3 years of experience in banking or financial services. Candidates must possess strong analytical skills and proficiency in compliance software.
Experience Required
Minimum 2 year(s)
ALYST, Specialist, Know Your Customer, SME Banking at DBS Bank
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Know Your Customer (Kyc), Due Diligence, Aml Compliance, Risk Mitigation, Client Onboarding, Regulatory Analysis, Sme Banking, Data Verification
Specialization
Candidates must be able to analyze client documentation to identify risks and recommend mitigation strategies. Knowledge of the latest AML regulations and industry best practices is required.
Experience Required
Minimum 2 year(s)
Teller - Part Time at F&M Bank
Archbold, Ohio, United States - Full Time
Skills Needed
Cash Handling, Customer Service, Banking Processes, Money Management, Time Management, Communication, Basic Math, Computer Skills, Account Reconciliation, Attention To Detail
Specialization
Requires a high school diploma or equivalent, basic math and computer skills, and cash-handling experience. Candidates must be able to pass a background check and possess a valid driver's license and Notary Public Commission.
Retail Loan Post Closer at F&M Bank
Archbold, Ohio, United States - Full Time
Skills Needed
Loan Funding, Loan Boarding, Customer Service, Document Verification, Time Management, Attention To Detail, Mathematical Skills, Communication Skills, Microsoft Word, Microsoft Excel, Microsoft Outlook, Regulatory Compliance, Problem Solving, Data Entry, Mortgage Recording, Confidentiality
Specialization
Requires an associate degree in business or 2 years of banking experience, specifically with mortgage loans and processes. Candidates must possess strong mathematical skills, proficiency in Microsoft Office, and a valid driver's license.
Experience Required
Minimum 2 year(s)
Senior Officer, Branch Operations Manager, Consumer Banking Group at DBS Bank
Hubli, karnataka, India - Full Time
Skills Needed
Branch Banking Operations, Regulatory Compliance, Leadership, Management, Interpersonal Communication, Analytical Skills, Process Improvement, Cost Reduction, Customer Relationship Management, Computer Systems Proficiency
Specialization
Requires 4 to 6 years of experience in general branch banking operations, including at least 2 years in a supervisory role. A bachelor's degree is required, with additional qualifications in Banking, Finance, Law, or an MBA being an advantage.
Experience Required
Minimum 5 year(s)
Senior Officer, Branch Relationship Manager, Consumer Banking Group at DBS Bank
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Relationship Management, Client Acquisition, Wealth Management, Cross Selling, Up Selling, Portfolio Management, Customer Service, Regulatory Compliance, Kyc, Aml, Financial Product Knowledge, Risk Review
Specialization
Requires a minimum of 5 years of experience in a reputed bank with deep knowledge of local markets and banking products. A bachelor's degree is required, and certifications such as AMFI, IRDAI, or FEDAI are preferred.
Experience Required
Minimum 5 year(s)
Senior Associate, Financial Crime Operations, DBS Vietnam HCMC at DBS Bank
Ho Chi Minh City, , Vietnam - Full Time
Skills Needed
Aml/Ctf Compliance, Transaction Monitoring, Name Screening, Risk Control, Financial Crime Investigation, Workload Management, Regulatory Reporting, Sla Management, Audit Trail Documentation, Stakeholder Management
Specialization
The candidate must be able to manage operational backlogs and ensure strict adherence to SLAs and regulatory controls. Experience in risk mitigation, process improvement, and supporting team leadership is required.
Experience Required
Minimum 2 year(s)
Generalist, Business Management Support, Investment Products & Advisory, Co at DBS Bank
Taipei, , Taiwan - Full Time
Skills Needed
Banking Operations, Wealth Management, Data Analysis, Risk Monitoring, Regulatory Reporting, Compliance, Communication, Excel, Financial Market Knowledge, Trust Operations, Financial Derivatives Sales
Specialization
Requires previous experience in banking operations or wealth management with strong communication skills and a proactive attitude. Candidates must hold specific certifications in financial markets, trust operations, and financial derivatives.
Experience Required
Minimum 2 year(s)
Nekilnojamojo turto vertintojas (-a) at Swedbank
Vilnius, Vilnius, Lithuania - Full Time
Skills Needed
Real Estate Valuation, Data Analysis, Market Research, Quality Control, Report Writing, Analytical Skills, Organizational Skills, Communication Skills, English Language Proficiency, Valuation Standards, Legal Compliance
Specialization
Candidates must hold a real estate appraiser or assistant appraiser qualification certificate and possess a university degree. Proficiency in international valuation standards, strong analytical skills, and good English language abilities are required.
Experience Required
Minimum 2 year(s)
Customer Support Specialist at Servbank
Champaign, Illinois, United States -
Full Time


Start Date

Immediate

Expiry Date

27 Aug, 26

Salary

42500.0

Posted On

29 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Banking Products Knowledge, Communication Skills, Multitasking, Problem Solving, Attention To Detail, Computer Proficiency, Customer Management Software, Issue Resolution, Client Relationship Management

Industry

Financial Services

Description
Description We are seeking a professional and customer-focused Customer Support Specialist to support routine client requests through various client communication including calls, chats, or emails. This role requires handling support requests while delivering accurate information, toggling between systems, resolving issues, and providing an excellent customer experience. The ideal candidate demonstrates a strong commitment to customer satisfaction, attention to detail, and the ability to multitask in a fast-paced environment. About Servbank Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank. Key Responsibilites Respond to client inquiries and resolve issues efficiently via phone, email, and online channels. Serve as the first point of contact for clients, providing accurate information about banking products and services. Manage and prioritize the phone support queue to ensure timely assistance. Document client interactions and follow up on unresolved cases to ensure satisfactory resolutions. Collaborate with internal departments to address complex client needs and escalate issues as necessary. Troubleshoot, research, respond, and provide training on customer service technology and related issues. Manage resolution of client needs by identifying and coordinating appropriate bank resources; partner with internal departments to ensure client needs are met and issues are followed through to resolution. Maintain up-to-date knowledge of banking policies, procedures, and regulations. Requirements Previous experience in customer service or banking preferred. Excellent verbal and written communication skills. Ability to multitask and work efficiently in a fast-paced environment. Strong problem-solving abilities and attention to detail. Proficient with computer systems and customer management software. EEO Statement: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Responsibilities
The specialist will handle client inquiries via phone, email, and chat to resolve issues and provide information on banking products. They are responsible for managing the support queue, documenting interactions, and collaborating with internal departments to ensure client satisfaction.
Customer Support Specialist at Servbank
Champaign, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products Knowledge, Communication Skills, Multitasking, Problem Solving, Attention To Detail, Computer Proficiency, Customer Management Software, Issue Resolution, Client Relationship Management
Specialization
Previous experience in customer service or banking is preferred. Candidates must possess strong communication skills, the ability to multitask in fast-paced environments, and proficiency with computer systems.
Digital Acceleration and Operations Governance at HugoBank
Karachi, Sindh, Pakistan - Full Time
Skills Needed
Operational Governance, Process Re Engineering, Change Management, Digital Acceleration, Risk Management, Regulatory Compliance, Stakeholder Management, Business Requirement Documents, Uat Review, Process Automation, Strategic Thinking, Operational Excellence, Governance Frameworks, Internal Audit Coordination, Kri Monitoring, Sop Drafting
Specialization
Requires a bachelor's degree and a minimum of 10 years of experience in operational governance or banking operations within a regulated environment. Must possess strong competencies in process optimization, risk identification, and stakeholder management.
Experience Required
Minimum 10 year(s)
CDD/KYC Maker, Know Your Customer at DBS Bank
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Customer Due Diligence, Know Your Customer, Anti Money Laundering, Risk Management, Sme Banking, Regulatory Compliance, Public Search, Communication, Multi Tasking, English Proficiency, Cantonese Proficiency
Specialization
Requires a degree in business or a related discipline and at least 2 years of relevant CDD/KYC experience in financial institutions. Proficiency in both English and Cantonese is required.
Experience Required
Minimum 2 year(s)
Customer Support Specialist at Servbank
Danville, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products, Communication Skills, Multitasking, Problem Solving, Attention To Detail, Customer Management Software, Troubleshooting, Client Relationship Management, Case Documentation
Specialization
Previous experience in customer service or banking is preferred. Candidates must possess strong communication skills, proficiency with computer systems, and the ability to multitask in a fast-paced environment.
Teller at F&M Bank
Whitehouse, Ohio, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Banking Processes, Money Management, Communication, Time Management, Attention To Detail, Teamwork, Problem Solving, Regulatory Compliance, Accuracy, Efficiency, Relationship Building, Organizational Skills, Technical Skills, Document Management
Specialization
Candidates must have a high school diploma or equivalent and experience in customer service and cash handling. Strong communication skills and the ability to pass a background check are also required.
Customer Support Specialist at Servbank
Oswego, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products Knowledge, Verbal Communication, Written Communication, Multitasking, Problem Solving, Attention To Detail, Customer Management Software, Issue Resolution, Client Relationship Management
Specialization
Candidates should have previous experience in customer service or banking and be proficient with computer systems. Strong communication skills and the ability to multitask in a fast-paced environment are required.
Customer Support Specialist at Servbank
Clifton, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products, Problem Solving, Multitasking, Verbal Communication, Written Communication, Customer Management Software, Issue Resolution, Client Relationship Management, Technical Troubleshooting
Specialization
Candidates should have previous experience in customer service or banking and be proficient with computer systems. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are required.
Customer Support Specialist at Servbank
Hoopeston, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products Knowledge, Communication Skills, Problem Solving, Multitasking, Customer Management Software, Troubleshooting, Client Relationship Management, Documentation, Queue Management
Specialization
Previous experience in customer service or banking is preferred. Candidates must possess strong communication skills, proficiency with computer systems, and the ability to multitask in a fast-paced environment.
Customer Support Specialist at Servbank
Bourbonnais, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products, Communication Skills, Problem Solving, Multitasking, Customer Management Software, Troubleshooting, Client Relationship Management, Documentation, Queue Management
Specialization
Previous experience in customer service or banking is preferred. Candidates must possess strong communication skills, proficiency with computer systems, and the ability to multitask in a fast-paced environment.
Teller at F&M Bank
Geneva, Indiana, United States - Full Time
Skills Needed
Cash Handling, Customer Service, Banking Processes, Money Management, Time Management, Communication, Basic Math, Computer Skills, Account Reconciliation, Attention To Detail
Specialization
Requires a high school diploma or equivalent, basic math and computer skills, and experience in cash handling. Candidates must be able to pass a background check and possess a valid driver's license and Notary Public Commission.
Customer Support Specialist at Servbank
Watseka, Illinois, United States - Full Time
Skills Needed
Customer Service, Banking Products, Communication Skills, Multitasking, Problem Solving, Attention To Detail, Customer Management Software, Troubleshooting, Case Documentation, Client Relationship Management
Specialization
Previous experience in customer service or banking is preferred. Candidates must possess strong communication skills, proficiency with computer systems, and the ability to multitask in a fast-paced environment.
CDD Officer at DBS Bank
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Customer Due Diligence, Regulatory Compliance, Risk Analysis, Data Verification, Analytical Skills, Problem Solving, Communication, Interpersonal Skills, Compliance Software
Specialization
Requires a bachelor's degree in finance, accounting, or compliance with 2-3 years of experience in banking or financial services. Candidates must possess strong analytical skills and proficiency in compliance software.
Experience Required
Minimum 2 year(s)
ALYST, Specialist, Know Your Customer, SME Banking at DBS Bank
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Know Your Customer (Kyc), Due Diligence, Aml Compliance, Risk Mitigation, Client Onboarding, Regulatory Analysis, Sme Banking, Data Verification
Specialization
Candidates must be able to analyze client documentation to identify risks and recommend mitigation strategies. Knowledge of the latest AML regulations and industry best practices is required.
Experience Required
Minimum 2 year(s)
Teller - Part Time at F&M Bank
Archbold, Ohio, United States - Full Time
Skills Needed
Cash Handling, Customer Service, Banking Processes, Money Management, Time Management, Communication, Basic Math, Computer Skills, Account Reconciliation, Attention To Detail
Specialization
Requires a high school diploma or equivalent, basic math and computer skills, and cash-handling experience. Candidates must be able to pass a background check and possess a valid driver's license and Notary Public Commission.
Retail Loan Post Closer at F&M Bank
Archbold, Ohio, United States - Full Time
Skills Needed
Loan Funding, Loan Boarding, Customer Service, Document Verification, Time Management, Attention To Detail, Mathematical Skills, Communication Skills, Microsoft Word, Microsoft Excel, Microsoft Outlook, Regulatory Compliance, Problem Solving, Data Entry, Mortgage Recording, Confidentiality
Specialization
Requires an associate degree in business or 2 years of banking experience, specifically with mortgage loans and processes. Candidates must possess strong mathematical skills, proficiency in Microsoft Office, and a valid driver's license.
Experience Required
Minimum 2 year(s)
Senior Officer, Branch Operations Manager, Consumer Banking Group at DBS Bank
Hubli, karnataka, India - Full Time
Skills Needed
Branch Banking Operations, Regulatory Compliance, Leadership, Management, Interpersonal Communication, Analytical Skills, Process Improvement, Cost Reduction, Customer Relationship Management, Computer Systems Proficiency
Specialization
Requires 4 to 6 years of experience in general branch banking operations, including at least 2 years in a supervisory role. A bachelor's degree is required, with additional qualifications in Banking, Finance, Law, or an MBA being an advantage.
Experience Required
Minimum 5 year(s)
Senior Officer, Branch Relationship Manager, Consumer Banking Group at DBS Bank
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Relationship Management, Client Acquisition, Wealth Management, Cross Selling, Up Selling, Portfolio Management, Customer Service, Regulatory Compliance, Kyc, Aml, Financial Product Knowledge, Risk Review
Specialization
Requires a minimum of 5 years of experience in a reputed bank with deep knowledge of local markets and banking products. A bachelor's degree is required, and certifications such as AMFI, IRDAI, or FEDAI are preferred.
Experience Required
Minimum 5 year(s)
Senior Associate, Financial Crime Operations, DBS Vietnam HCMC at DBS Bank
Ho Chi Minh City, , Vietnam - Full Time
Skills Needed
Aml/Ctf Compliance, Transaction Monitoring, Name Screening, Risk Control, Financial Crime Investigation, Workload Management, Regulatory Reporting, Sla Management, Audit Trail Documentation, Stakeholder Management
Specialization
The candidate must be able to manage operational backlogs and ensure strict adherence to SLAs and regulatory controls. Experience in risk mitigation, process improvement, and supporting team leadership is required.
Experience Required
Minimum 2 year(s)
Generalist, Business Management Support, Investment Products & Advisory, Co at DBS Bank
Taipei, , Taiwan - Full Time
Skills Needed
Banking Operations, Wealth Management, Data Analysis, Risk Monitoring, Regulatory Reporting, Compliance, Communication, Excel, Financial Market Knowledge, Trust Operations, Financial Derivatives Sales
Specialization
Requires previous experience in banking operations or wealth management with strong communication skills and a proactive attitude. Candidates must hold specific certifications in financial markets, trust operations, and financial derivatives.
Experience Required
Minimum 2 year(s)
Nekilnojamojo turto vertintojas (-a) at Swedbank
Vilnius, Vilnius, Lithuania - Full Time
Skills Needed
Real Estate Valuation, Data Analysis, Market Research, Quality Control, Report Writing, Analytical Skills, Organizational Skills, Communication Skills, English Language Proficiency, Valuation Standards, Legal Compliance
Specialization
Candidates must hold a real estate appraiser or assistant appraiser qualification certificate and possess a university degree. Proficiency in international valuation standards, strong analytical skills, and good English language abilities are required.
Experience Required
Minimum 2 year(s)
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