JOB DESCRIPTION:

The Regulatory Issue Manager is an individual contributor in the Financial Crimes Management organization. The ideal candidate provides guidance, thought leadership, and subject matter expertise in the areas of KYC/AML, insider threat, and fraud and claims. This role provides support for end-to-end regulatory issue management to include regulatory and audit response management, remediation plan development and execution, evidence collection and maintenance. Day to day activities include review and feedback of written materials, project plans, status reports, process maps, controls, and executive level presentations. Successful candidates are self-directed and able to balance competing priorities within established timelines.

EDUCATION & EXPERIENCE:

• Undergraduate degree required
• 7+ years relevant experience
• Advanced knowledge of the business goals/objectives being supported and the full suite of policies, programs, processes and systems
• Knowledge of current and emerging competitor and market trends
• Ability to contribute to strategic direction of the function and provide advice to senior leadership
• Skilled in preparing and managing budgets and resource allocation
• Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
• Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
• Knowledge of risk management environment, standards and regulations
• Skilled in mentoring, coaching and performance management
• Ability to exercise sound judgement in making decisions
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Skilled in using software tools, methods and techniques
• Skilled in using computer applications including MS Office
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to work successfully as a member of a team and independently
• Ability to handle confidential information with discretion

PREFERRED QUALIFICATIONS:

• Regulatory experience (especially OCC, CFPB, Federal Reserve, or OSFI)
• Experience with end-to-end issues management
• Financial Crimes related regulatory experience preferred. Includes but not limited to KYC/AML, fraud and claims, insider threat, Reg E, and BSA)

PHYSICAL REQUIREMENTS:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details