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Performance & Relationship Manager at Monzo Bank
London, England, United Kingdom - Full Time
Skills Needed
Supplier Management, Performance Oversight, Data Analysis, Vendor Management, Operational Risk Management, Process Improvement, Team Management, Customer Service, Stakeholder Engagement, Continuous Improvement, Communication, Governance, Forecasting, Problem Solving, Collaboration, Adaptability
Specialization
Candidates should have experience managing large operational third-party suppliers and a track record of building strong relationships. The role requires adaptability in a fast-paced environment and a passion for delivering exceptional customer service.
Experience Required
Minimum 5 year(s)
Market Executive at F & M Bank
Winchester, Virginia, United States - Full Time
Skills Needed
Commercial Banking Operations, Community Involvement, Interpersonal Skills, Organizational Skills, Pc Skills, Problem Solving Skills, Decision Making Skills, Relationship Management, Business Development Skills, Leadership, Coaching, Sales Goals, Effective Communication, Prioritization, Deadline Management, Diversity Interaction
Specialization
Candidates should have a bachelor's degree in business or a related field and a minimum of 10 years of banking experience. Knowledge of commercial banking operations and effective interpersonal skills are preferred.
Experience Required
Minimum 10 year(s)
Agricultural Market Executive at F & M Bank
Harrisonburg, Virginia, United States - Full Time
Skills Needed
Commercial Banking Operations, Local Market Knowledge, Interpersonal Skills, Organizational Skills, Pc Skills, Problem Solving Skills, Decision Making Skills, Relationship Management, Business Development Skills, Leadership Skills, Coaching Skills, Sales Goals, Communication Skills, Prioritization Skills, Diversity Interaction
Specialization
Candidates should have a bachelor's degree in business, finance, accounting, or a related field, along with a minimum of 10 years of banking experience. Effective interpersonal, organizational, and leadership skills are essential for this role.
Experience Required
Minimum 10 year(s)
Payments and Settlement Analyst at Trust Bank
, , Singapore - Full Time
Skills Needed
Payments Operations, Bcs Payment Knowledge, Meps+ Payment Knowledge, Bcp, Industry Testing, Mas Requirements, Iso20022 Adoption, Stakeholder Management, Process Improvement, Audit Handling, Leadership, Mentorship, Resilience, Adaptability, Giro, Paynow, Fast
Specialization
Candidates should have a Bachelor's Degree and at least 6 years of experience in payments operations within a financial institution. Strong knowledge of BCS payment schemes and MAS regulations is essential.
Experience Required
Minimum 5 year(s)
Branch Specialist at F & M Bank
Harrisonburg, Virginia, United States - Full Time
Skills Needed
Customer Service, Leadership, Sales, Problem Solving, Communication, Interpersonal Skills, Multitasking, Bank Operations, Product Knowledge, Teamwork, Attention To Detail, Confidentiality, Time Management, Decision Making, Training, Community Involvement
Specialization
Candidates must have a high school diploma and three to five years of branch experience, with proficiency in two branch functions. Strong communication, leadership, and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Commercial Loan Assistant at VisionBank
Grimes, Iowa, United States - Full Time
Skills Needed
Analytical, Problem Solving, Technical Skills, Customer Service, Interpersonal Skills, Oral Communication, Written Communication, Teamwork, Business Acumen, Diversity, Ethics, Organizational Support, Judgment, Motivation, Planning/Organizing, Professionalism
Specialization
Candidates should have a high school diploma or GED, with prior banking experience preferred. They must possess strong analytical, customer service, and communication skills.
CarBucks Document Support Specialist I at First Bank
Greenville, South Carolina, United States - Full Time
Skills Needed
Attention To Detail, Customer Service, Organizational Skills, Data Management, Communication Skills, Problem Solving, Office Equipment Operation, Microsoft Excel Proficiency, Confidentiality, Compliance Knowledge, Bilingual Skills, Fast Paced Work, Relationship Management, Record Keeping, Title Management, Audit Skills
Specialization
Candidates should have a high school diploma and at least six months of experience in an office or customer service environment. Strong organizational skills, attention to detail, and proficiency in Microsoft applications are essential.
IT Systems Administrator at VisionBank
Ames, Iowa, United States - Full Time
Skills Needed
Microsoft 365, Security, Cloud Based Services, User Support, Compliance, Endpoint Security, Encryption, Mfa, Vpn, Documentation, Problem Solving, Customer Service, Interpersonal Skills, Analytical Skills, Technical Skills, Teamwork
Specialization
Candidates should have a Bachelor’s degree in Information Technology or Computer Science, or at least five years of related experience. Strong knowledge of Microsoft 365 and familiarity with financial industry regulations is essential.
Experience Required
Minimum 5 year(s)
Quality Assessor, Financial Crime, EU, Fluent Spanish and English at Monzo Bank
, , Ukraine - Full Time
Skills Needed
Quality Assurance, Financial Crime, Transaction Monitoring, Sanctions Screening, Customer Due Diligence, Suspicious Activity Reports, Fraud Investigation, Risk Analysis, Spanish Language, English Language, Feedback Writing, Training Development, Operational Error Identification, Process Improvement, Data Analysis, Regulatory Compliance
Specialization
Fluency in European Spanish and excellent English communication skills are required. Experience in Quality Assurance within financial services or related fields is preferred.
Experience Required
Minimum 2 year(s)
Accountant at VisionBank
Ames, Iowa, United States - Full Time
Skills Needed
Problem Solving, Technical Skills, Customer Service, Interpersonal Skills, Oral Communication, Written Communication, Teamwork, Diversity, Ethics, Organizational Support, Judgment, Motivation, Planning/Organizing, Professionalism, Quality, Dependability
Specialization
Candidates should have two or more years of related experience in accounting, preferably in banking, and an associate or bachelor’s degree in accounting or a related field is preferred but not required. Strong problem-solving, technical, and interpersonal skills are essential for success in this role.
Experience Required
Minimum 2 year(s)
Client Relationship Manager at VisionBank
Waukee, Iowa, United States - Full Time
Skills Needed
Client Relationship Management, Financial Solutions, Community Involvement, Networking, Compliance, Documentation, Interpersonal Skills, Communication Skills, Attention To Detail, Organizational Skills, Problem Solving, Mathematical Skills, Microsoft Office, Wealth Banking, Trust Building, Service Mindset
Specialization
Candidates must have a bachelor's degree in Business, Finance, or a related field, along with 3+ years of experience in wealth banking or relationship banking. Strong communication skills and a service-oriented mindset are essential.
Experience Required
Minimum 2 year(s)
Accountant at VisionBank
Boone, Iowa, United States - Full Time
Skills Needed
Problem Solving, Technical Skills, Customer Service, Interpersonal Skills, Oral Communication, Written Communication, Teamwork, Diversity, Ethics, Organizational Support, Judgment, Motivation, Planning/Organizing, Professionalism, Quality, Quantity
Specialization
Candidates should have two or more years of related experience in accounting, preferably in banking, and an associate or bachelor's degree in accounting or a related field is preferred but not required. Strong problem-solving, technical, and interpersonal skills are essential for success in this role.
Experience Required
Minimum 2 year(s)
Teller I at Ocean Bank
, Florida, United States - Full Time
Skills Needed
Cash Handling, Customer Service, Organizational Skills, Analytical Skills, Interpersonal Skills, Written Communication, Verbal Communication, Ms Software, Excel, Word, Outlook, Banking Laws, Regulations, Jack Henry Training, Bank Secrecy Act, Aml, Patriot Act
Specialization
Candidates must have a high school diploma or equivalent and at least six months of cash handling experience. Excellent organizational, analytical, and communication skills are essential, along with computer knowledge in MS Software.
Financial Crimes Specialist at First Bank
Cary, North Carolina, United States - Full Time
Skills Needed
Bsa/Aml Compliance, Ofac Compliance, Financial Analysis, Research Skills, Documentation, Case Management, Organizational Skills, Time Management, Communication Skills, Teamwork, Attention To Detail, Decision Making, Problem Solving, Computer Skills, Bank Operations Knowledge, Risk Identification
Specialization
Candidates should have a high school diploma or GED with 3 years of relevant experience in BSA/AML/OFAC compliance or banking. Strong organizational skills, computer proficiency, and excellent communication abilities are essential.
Experience Required
Minimum 2 year(s)
Technology & Cyber Security Risk Lead at Trust Bank
, , Singapore - Full Time
Skills Needed
Cyber Security, Technology Risk Management, Cloud Security, Devsecops Practices, Risk Analytics, Data Analysis, Python, Sql, Regulatory Compliance, Automation, Continuous Monitoring, Incident Response, Generative Ai Security, Grc Platform Engineering, Software Supply Chain Security, Third Party Risk Management, Communication Skills
Specialization
Candidates must have 15+ years of experience in Cyber and Technology risk with hands-on technical execution capabilities. A background in relevant technical areas such as computer science or information security is required, along with industry certifications like CISSP.
Experience Required
Minimum 10 year(s)
Customer Service Adviser, Business Banking at Monzo Bank
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Empathy, Problem Solving, Multitasking, Technology Navigation, Performance Target Motivation, Rapport Building, Written English, Verbal English
Specialization
Candidates should be passionate about customer service and capable of handling a variety of queries. Strong communication skills and the ability to navigate technology are essential.
Senior Market Research Manager at Monzo Bank
London, England, United Kingdom - Full Time
Skills Needed
Market Research, Quantitative Analysis, Qualitative Research, Customer Insights, Product Strategy, Growth Strategy, Team Management, Coaching, Diversity And Inclusion, Data Analysis, Branding, Advertising, Segmentation, Competitive Analysis, Customer Experience, Nps
Specialization
Candidates should have extensive market research expertise and experience in high growth product or technology organizations. A strong background in advanced quantitative analysis techniques and team management is essential.
Experience Required
Minimum 10 year(s)
Financial Crime Senior Manager, Delivery at Monzo Bank
London, England, United Kingdom - Full Time
Skills Needed
Financial Crime Operations, Regulatory Requirements, Operational Transformation, Stakeholder Management, Change Leadership, Communication Skills, Team Management, Governance, Project Management, Cultural Shift, Strategic Vision, Continuous Improvement, Risk Management, Cross Functional Coordination, Process Design, Multi Jurisdictional Operating Models
Specialization
Candidates should have a proven track record in leading large-scale operational transformation within regulated financial services. A deep understanding of Financial Crime Operations and exceptional stakeholder management skills are essential.
Experience Required
Minimum 10 year(s)
Public Policy Manager at Monzo Bank
London, England, United Kingdom - Full Time
Skills Needed
Public Policy, Government Relations, Financial Inclusion, Regulation, Stakeholder Management, Research, Policy Analysis, Advocacy, Collaboration, Initiative, Data Analysis, Communication, Problem Solving, Tech Policy, Social Impact, Financial Services
Specialization
Candidates should have 3 to 5 years of experience in policy-related roles, preferably in financial services or tech policy. A passion for Monzo's mission and the ability to work independently in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Senior Legal Counsel, Data and Cyber at Monzo Bank
London, England, United Kingdom - Full Time
Skills Needed
Data Protection, Cyber Security, Legal Advice, Marketing, Advertising, Tracking Technologies, Financial Regulation, Ai, Data Sharing Agreements, Data Processing Agreements, Problem Solving, Communication, Risk Assessment, Stakeholder Management, Compliance, Training
Specialization
Candidates should have deep experience in data protection, ideally with a background in private practice or in-house at a bank or tech company. A minimum of 5 years of relevant post-qualification experience is required, along with a genuine interest in data and cyber developments.
Experience Required
Minimum 5 year(s)
Performance & Relationship Manager at Monzo Bank
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

63475.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Supplier Management, Performance Oversight, Data Analysis, Vendor Management, Operational Risk Management, Process Improvement, Team Management, Customer Service, Stakeholder Engagement, Continuous Improvement, Communication, Governance, Forecasting, Problem Solving, Collaboration, Adaptability

Industry

Banking

Description
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Hear from our UK team about what it's like working at Monzo ✨ UK Remote | 💰£50,200 - £63,475 + Benefits ✨ ⭐Our Global Operations team The Global Operations Team at Monzo is pivotal in ensuring the seamless functioning of the bank's services worldwide. This team handles a variety of responsibilities that are essential for maintaining high-quality customer service and efficient operational practices. Key functions include customer support, risk management and compliance and process improvement. The Global Operations Team plays a crucial role in maintaining customer satisfaction, ensuring regulatory compliance, and supporting the bank's growth objectives through efficient and innovative operational management. Outsourcing is key to enabling Monzo to meet its mission of making money work for everyone, as well as driving a cost efficient operation and delivering excellent customer service. Our team is responsible for the management and oversight of our Customer Operational partners. We manage everything from onboarding suppliers, performance management, ongoing monitoring and governance as well as supporting our growth by safely delivering change efficiently. We ensure our partners are set up for success and deliver fantastic customer service. 🔑You’ll play a key role by... As Supplier Performance & Relationship Manager, you’ll be responsible for the day to day management of our Core Banking Outsourced Operation. You will work closely with global operations teams within the business to deliver exceptional customer service efficiently through our partners, ensuring consistency and partnership between the inhouse team and outsourced partners. We're looking for a Supplier Performance & Relationship Manager to join our Global operations team with a track record of delivering outstanding performance through their partnerships. You’ll be making sure that we run a smooth stable operation that delivers outstanding service, we are fully in control and give our customers experience. Responsibilities include: Act as primary contact for day-to-day supplier management, including governance structure and supplier communications Performance oversight, including reporting of performance, analysing data and working closely with our suppliers to drive great performance All vendor management tasks, including managing to contract, Monzo’s third party management policy and invoicing Collaborate with WFM teams to ensure excellent service. Reviewing forecasts and creating/ partnering to build robust planning processes with clear governance Work with Monzo’s Ops Risk and control Manager to ensure effective oversight and incident management and controls are in place and tested appropriately Point of liaison between Supplier and Monzo teams for e.g. annual policy reviews, process changes or escalations Identifying and delivering mutually beneficial opportunities with suppliers that deliver value for them and Monzo Manage a team of Performance & Continuous Improvement partners to create a seamless partnership between our global teams and identify opportunities to improve customer and colleague experience, whilst focusing on cost goals Lead performance roadmaps of areas of opportunity across each service area, ensuring our contract as the metrics that represent the outcomes we are looking to achieve and not generic measures Champion process improvements within the team, and coach and develop the team to ensure a customer first culture identify, spot opportunities for better performance with Key Performance Indicators of your domain, collaborating to fix any issues Remove blockers for partners to solve service or quality issues independently. Work collaboratively to drive efficiency Be a liaison between the partner and Monzo teams on the day to day delivery for those operational areas being serviced and able to effectively prioritise accordingly Encourage partners to drive continuous improvement and gather ideas to make COps lives’ easier, customer journeys amazing, and reduce costs Work closely with our Change and CX teams to understand what’s coming for your domain and be a support for those initiatives when required to help them embed and be delivered successfully and drive excellence across all workstreams 🤩 We’d love to hear from you if… Have experience in managing large operational third party suppliers across multiple contact channels A track record of building strong working relationships Able to work with ambiguity and autonomously where required Are used to working in a fast paced environment and dealing with shifting priorities Care deeply about inclusiveness and diversity Passionate about delivering exceptional customer service through an operational setting Can adapt your approach to working with a range of stakeholders with different needs Understand the importance of partner performance, using metrics and holding partners and internal teams accountable Are comfortable using data to help tell a story on performance and use this to help identify future opportunities for improvement Performance and team management is essential Are comfortable and able to travel overseas to partner locations 3-4 times per year 🙌What’s in it for you 💰£50,200 - £63,475 ➕share options. ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits. 🌈 The application journey has 4 key steps 30 minute recruiter call 1 hour role specific interview 1 hour values interview (If successful during role specific interview) Coffee chat with the Global Operations Director This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. The closing date for applications is Tuesday 18th November at 5pm. We may close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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Responsibilities
You will manage the day-to-day operations of our Core Banking Outsourced Operation, ensuring exceptional customer service through our partners. This includes performance oversight, vendor management, and collaboration with various teams to drive efficiency and improvements.
Performance & Relationship Manager at Monzo Bank
London, England, United Kingdom - Full Time
Skills Needed
Supplier Management, Performance Oversight, Data Analysis, Vendor Management, Operational Risk Management, Process Improvement, Team Management, Customer Service, Stakeholder Engagement, Continuous Improvement, Communication, Governance, Forecasting, Problem Solving, Collaboration, Adaptability
Specialization
Candidates should have experience managing large operational third-party suppliers and a track record of building strong relationships. The role requires adaptability in a fast-paced environment and a passion for delivering exceptional customer service.
Experience Required
Minimum 5 year(s)
Market Executive at F & M Bank
Winchester, Virginia, United States - Full Time
Skills Needed
Commercial Banking Operations, Community Involvement, Interpersonal Skills, Organizational Skills, Pc Skills, Problem Solving Skills, Decision Making Skills, Relationship Management, Business Development Skills, Leadership, Coaching, Sales Goals, Effective Communication, Prioritization, Deadline Management, Diversity Interaction
Specialization
Candidates should have a bachelor's degree in business or a related field and a minimum of 10 years of banking experience. Knowledge of commercial banking operations and effective interpersonal skills are preferred.
Experience Required
Minimum 10 year(s)
Agricultural Market Executive at F & M Bank
Harrisonburg, Virginia, United States - Full Time
Skills Needed
Commercial Banking Operations, Local Market Knowledge, Interpersonal Skills, Organizational Skills, Pc Skills, Problem Solving Skills, Decision Making Skills, Relationship Management, Business Development Skills, Leadership Skills, Coaching Skills, Sales Goals, Communication Skills, Prioritization Skills, Diversity Interaction
Specialization
Candidates should have a bachelor's degree in business, finance, accounting, or a related field, along with a minimum of 10 years of banking experience. Effective interpersonal, organizational, and leadership skills are essential for this role.
Experience Required
Minimum 10 year(s)
Payments and Settlement Analyst at Trust Bank
, , Singapore - Full Time
Skills Needed
Payments Operations, Bcs Payment Knowledge, Meps+ Payment Knowledge, Bcp, Industry Testing, Mas Requirements, Iso20022 Adoption, Stakeholder Management, Process Improvement, Audit Handling, Leadership, Mentorship, Resilience, Adaptability, Giro, Paynow, Fast
Specialization
Candidates should have a Bachelor's Degree and at least 6 years of experience in payments operations within a financial institution. Strong knowledge of BCS payment schemes and MAS regulations is essential.
Experience Required
Minimum 5 year(s)
Branch Specialist at F & M Bank
Harrisonburg, Virginia, United States - Full Time
Skills Needed
Customer Service, Leadership, Sales, Problem Solving, Communication, Interpersonal Skills, Multitasking, Bank Operations, Product Knowledge, Teamwork, Attention To Detail, Confidentiality, Time Management, Decision Making, Training, Community Involvement
Specialization
Candidates must have a high school diploma and three to five years of branch experience, with proficiency in two branch functions. Strong communication, leadership, and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Commercial Loan Assistant at VisionBank
Grimes, Iowa, United States - Full Time
Skills Needed
Analytical, Problem Solving, Technical Skills, Customer Service, Interpersonal Skills, Oral Communication, Written Communication, Teamwork, Business Acumen, Diversity, Ethics, Organizational Support, Judgment, Motivation, Planning/Organizing, Professionalism
Specialization
Candidates should have a high school diploma or GED, with prior banking experience preferred. They must possess strong analytical, customer service, and communication skills.
CarBucks Document Support Specialist I at First Bank
Greenville, South Carolina, United States - Full Time
Skills Needed
Attention To Detail, Customer Service, Organizational Skills, Data Management, Communication Skills, Problem Solving, Office Equipment Operation, Microsoft Excel Proficiency, Confidentiality, Compliance Knowledge, Bilingual Skills, Fast Paced Work, Relationship Management, Record Keeping, Title Management, Audit Skills
Specialization
Candidates should have a high school diploma and at least six months of experience in an office or customer service environment. Strong organizational skills, attention to detail, and proficiency in Microsoft applications are essential.
IT Systems Administrator at VisionBank
Ames, Iowa, United States - Full Time
Skills Needed
Microsoft 365, Security, Cloud Based Services, User Support, Compliance, Endpoint Security, Encryption, Mfa, Vpn, Documentation, Problem Solving, Customer Service, Interpersonal Skills, Analytical Skills, Technical Skills, Teamwork
Specialization
Candidates should have a Bachelor’s degree in Information Technology or Computer Science, or at least five years of related experience. Strong knowledge of Microsoft 365 and familiarity with financial industry regulations is essential.
Experience Required
Minimum 5 year(s)
Quality Assessor, Financial Crime, EU, Fluent Spanish and English at Monzo Bank
, , Ukraine - Full Time
Skills Needed
Quality Assurance, Financial Crime, Transaction Monitoring, Sanctions Screening, Customer Due Diligence, Suspicious Activity Reports, Fraud Investigation, Risk Analysis, Spanish Language, English Language, Feedback Writing, Training Development, Operational Error Identification, Process Improvement, Data Analysis, Regulatory Compliance
Specialization
Fluency in European Spanish and excellent English communication skills are required. Experience in Quality Assurance within financial services or related fields is preferred.
Experience Required
Minimum 2 year(s)
Accountant at VisionBank
Ames, Iowa, United States - Full Time
Skills Needed
Problem Solving, Technical Skills, Customer Service, Interpersonal Skills, Oral Communication, Written Communication, Teamwork, Diversity, Ethics, Organizational Support, Judgment, Motivation, Planning/Organizing, Professionalism, Quality, Dependability
Specialization
Candidates should have two or more years of related experience in accounting, preferably in banking, and an associate or bachelor’s degree in accounting or a related field is preferred but not required. Strong problem-solving, technical, and interpersonal skills are essential for success in this role.
Experience Required
Minimum 2 year(s)
Client Relationship Manager at VisionBank
Waukee, Iowa, United States - Full Time
Skills Needed
Client Relationship Management, Financial Solutions, Community Involvement, Networking, Compliance, Documentation, Interpersonal Skills, Communication Skills, Attention To Detail, Organizational Skills, Problem Solving, Mathematical Skills, Microsoft Office, Wealth Banking, Trust Building, Service Mindset
Specialization
Candidates must have a bachelor's degree in Business, Finance, or a related field, along with 3+ years of experience in wealth banking or relationship banking. Strong communication skills and a service-oriented mindset are essential.
Experience Required
Minimum 2 year(s)
Accountant at VisionBank
Boone, Iowa, United States - Full Time
Skills Needed
Problem Solving, Technical Skills, Customer Service, Interpersonal Skills, Oral Communication, Written Communication, Teamwork, Diversity, Ethics, Organizational Support, Judgment, Motivation, Planning/Organizing, Professionalism, Quality, Quantity
Specialization
Candidates should have two or more years of related experience in accounting, preferably in banking, and an associate or bachelor's degree in accounting or a related field is preferred but not required. Strong problem-solving, technical, and interpersonal skills are essential for success in this role.
Experience Required
Minimum 2 year(s)
Teller I at Ocean Bank
, Florida, United States - Full Time
Skills Needed
Cash Handling, Customer Service, Organizational Skills, Analytical Skills, Interpersonal Skills, Written Communication, Verbal Communication, Ms Software, Excel, Word, Outlook, Banking Laws, Regulations, Jack Henry Training, Bank Secrecy Act, Aml, Patriot Act
Specialization
Candidates must have a high school diploma or equivalent and at least six months of cash handling experience. Excellent organizational, analytical, and communication skills are essential, along with computer knowledge in MS Software.
Financial Crimes Specialist at First Bank
Cary, North Carolina, United States - Full Time
Skills Needed
Bsa/Aml Compliance, Ofac Compliance, Financial Analysis, Research Skills, Documentation, Case Management, Organizational Skills, Time Management, Communication Skills, Teamwork, Attention To Detail, Decision Making, Problem Solving, Computer Skills, Bank Operations Knowledge, Risk Identification
Specialization
Candidates should have a high school diploma or GED with 3 years of relevant experience in BSA/AML/OFAC compliance or banking. Strong organizational skills, computer proficiency, and excellent communication abilities are essential.
Experience Required
Minimum 2 year(s)
Technology & Cyber Security Risk Lead at Trust Bank
, , Singapore - Full Time
Skills Needed
Cyber Security, Technology Risk Management, Cloud Security, Devsecops Practices, Risk Analytics, Data Analysis, Python, Sql, Regulatory Compliance, Automation, Continuous Monitoring, Incident Response, Generative Ai Security, Grc Platform Engineering, Software Supply Chain Security, Third Party Risk Management, Communication Skills
Specialization
Candidates must have 15+ years of experience in Cyber and Technology risk with hands-on technical execution capabilities. A background in relevant technical areas such as computer science or information security is required, along with industry certifications like CISSP.
Experience Required
Minimum 10 year(s)
Customer Service Adviser, Business Banking at Monzo Bank
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Empathy, Problem Solving, Multitasking, Technology Navigation, Performance Target Motivation, Rapport Building, Written English, Verbal English
Specialization
Candidates should be passionate about customer service and capable of handling a variety of queries. Strong communication skills and the ability to navigate technology are essential.
Senior Market Research Manager at Monzo Bank
London, England, United Kingdom - Full Time
Skills Needed
Market Research, Quantitative Analysis, Qualitative Research, Customer Insights, Product Strategy, Growth Strategy, Team Management, Coaching, Diversity And Inclusion, Data Analysis, Branding, Advertising, Segmentation, Competitive Analysis, Customer Experience, Nps
Specialization
Candidates should have extensive market research expertise and experience in high growth product or technology organizations. A strong background in advanced quantitative analysis techniques and team management is essential.
Experience Required
Minimum 10 year(s)
Financial Crime Senior Manager, Delivery at Monzo Bank
London, England, United Kingdom - Full Time
Skills Needed
Financial Crime Operations, Regulatory Requirements, Operational Transformation, Stakeholder Management, Change Leadership, Communication Skills, Team Management, Governance, Project Management, Cultural Shift, Strategic Vision, Continuous Improvement, Risk Management, Cross Functional Coordination, Process Design, Multi Jurisdictional Operating Models
Specialization
Candidates should have a proven track record in leading large-scale operational transformation within regulated financial services. A deep understanding of Financial Crime Operations and exceptional stakeholder management skills are essential.
Experience Required
Minimum 10 year(s)
Public Policy Manager at Monzo Bank
London, England, United Kingdom - Full Time
Skills Needed
Public Policy, Government Relations, Financial Inclusion, Regulation, Stakeholder Management, Research, Policy Analysis, Advocacy, Collaboration, Initiative, Data Analysis, Communication, Problem Solving, Tech Policy, Social Impact, Financial Services
Specialization
Candidates should have 3 to 5 years of experience in policy-related roles, preferably in financial services or tech policy. A passion for Monzo's mission and the ability to work independently in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Senior Legal Counsel, Data and Cyber at Monzo Bank
London, England, United Kingdom - Full Time
Skills Needed
Data Protection, Cyber Security, Legal Advice, Marketing, Advertising, Tracking Technologies, Financial Regulation, Ai, Data Sharing Agreements, Data Processing Agreements, Problem Solving, Communication, Risk Assessment, Stakeholder Management, Compliance, Training
Specialization
Candidates should have deep experience in data protection, ideally with a background in private practice or in-house at a bank or tech company. A minimum of 5 years of relevant post-qualification experience is required, along with a genuine interest in data and cyber developments.
Experience Required
Minimum 5 year(s)