JOB SUMMARY

The Supervisor, Lab is responsible for coordinating and supervising laboratory operations, ensuring the highest standards of quality, efficiency, and regulatory compliance. This role oversees staffing, scheduling, training, quality control, supply management, and collaboration with laboratory administration, nursing, and physicians. The Supervisor also monitors financial performance, ensures adherence to regulatory requirements, and supports continuous process improvements. Additionally, this position provides technical expertise and performs laboratory testing as needed.

QUALIFICATIONS

• Associate Degree in Laboratory Science or Medical Laboratory Technology from an accredited institution; or passing score on the Clinical Laboratory Technology Proficiency examination approved by HHS (HEW); or employment as a laboratory supervisor prior to January 1, 1995 in a hospital licensed by the Department of Health required
• Bachelor’s Degree in Medical Technology, Clinical Laboratory Science, or a related field preferred
• 3-5 years of clinical laboratory experience required
• 1-3 years in a leadership or supervisory role preferred
• Experience in laboratory quality management, process improvement, or regulatory compliance preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Expertise in laboratory methodologies, instrument troubleshooting, and workflow optimization.
• Strong knowledge of CLIA, CAP, Joint Commission, and OSHA regulatory requirements.
• Ability to lead and mentor laboratory staff, ensuring competency, development, and compliance.
• Effective problem-solving and decision-making skills, particularly in quality control, equipment malfunctions, and regulatory compliance.
• Strong organizational and financial management skills, ensuring cost-effective laboratory operations.
• Proficiency in laboratory information systems (LIS), electronic medical records (EMR), and data analysis tools.
• Excellent communication and interpersonal skills, fostering collaboration with laboratory administration, nursing, and physicians.

ESSENTIAL FUNCTIONS

• Supervises daily laboratory operations, including staffing, scheduling, workflow management, and supply inventory, ensuring seamless and efficient services.
• Oversees laboratory testing processes, ensuring timely, accurate, and high-quality test results in compliance with CAP, CLIA, Joint Commission, and other regulatory standards.
• Manages quality control (QC) and proficiency testing, troubleshooting outliers, documenting corrective actions, and ensuring compliance with accreditation guidelines.
• Leads and develops laboratory staff, conducting competency assessments, training, coaching, and performance evaluations to foster professional growth and compliance.
• Monitors and maintains laboratory equipment, ensuring proper functionality, preventive maintenance, and escalating issues to the Administrative Laboratory Director.
• Supports financial management efforts, monitoring supply usage, reducing waste, and selecting cost-effective reagents and materials.
• Facilitates clear and effective communication, conducting regular staff meetings, disseminating relevant information, and maintaining collaboration with clinical teams.
• Ensures a safe and compliant work environment, promoting adherence to infection control, safety protocols, and regulatory policies.
• Drives continuous process improvement initiatives, identifying and implementing strategies to enhance laboratory efficiency, patient care, and operational outcomes.
• Performs other duties as assigned.
• Complies with all policies and standards.

LEADERSHIP RESPONSIBILITIES

• Supervision and Staff Management
• Supervises, trains and oversees departmental staff.
• Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.
• Assists with and contributes to performance evaluations and goal setting.
• Strategic Planning and Financial Oversight
• Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.
• Monitors expenditures, ensuring cost-effective delivery of services.
• May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
• May contribute to development of departmental policies, procedures and protocols.
• Quality Assurance and Regulatory Compliance
• Ensures compliance with all relevant regulatory bodies.
• May participate in audits, inspections and accreditation processes as applicable.
• Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication
• Works closely with leadership teams to coordinate and improve service delivery.
• Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
• May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.