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Operational Branch Services Officer On-Call at WESTAMERICA BANK
Novato, California, United States - Full Time
Skills Needed
Customer Service, Sales, Cash Handling, Math Skills, Communication, Problem Solving, Branch Operations, Account Opening, Cross Selling, Audit Readiness, Security Procedures, Transaction Accuracy, 10 Key Machine, Microsoft Office, Time Management
Specialization
Candidates must possess good customer relations and basic math skills. The role requires the ability to stand for long periods and occasionally lift up to 25 pounds.
ERM Risk Analyst at BankUnited, Inc.
Miami Lakes, Florida, United States - Full Time
Skills Needed
Issue Management, Grc Platform, Reporting, Data Aggregation, Risk Assessment, Risk Appetite Metrics, Documentation, Communication, Data Integrity, Analytical Skills, Risk Management Frameworks, Risk Assessment Methodologies, Microsoft Excel, Visio, Grc, Tableau
Specialization
Candidates should possess 1 to 5 years of analyst experience in a similar field, preferably with exposure to risk dimensions like Operational, Credit, or Liquidity Risk. A Bachelor's Degree is preferred, along with demonstrated skills in prioritization, strong communication, and proficiency in tools like Excel and GRC.
Experience Required
Minimum 2 year(s)
Senior Manager, Project and Change Risk Management at Bank of Montreal
Toronto, Ontario, Canada - Full Time
Skills Needed
Risk Management, Internal Control Framework, Regulatory Compliance, Governance, Change Management, Stakeholder Management, Strategic Input, Subject Matter Expert, Data Analysis, Reporting, Process Improvement, Issue Identification, Resource Management, Control Testing, Communication Strategy, Problem Solving
Specialization
Candidates typically need 7+ years of relevant experience along with a post-secondary degree in a related field, or an equivalent combination of education and experience. Preferred experience includes risk management, audit, compliance, governance, or project management, along with expert knowledge of risk policy frameworks like SOX 404, COBIT, and COSO.
Experience Required
Minimum 5 year(s)
Operational Branch Services Officer On-Call at WESTAMERICA BANK
Sonoma, California, United States - Full Time
Skills Needed
Customer Service, Sales, Cash Handling, Math Skills, Communication, Problem Solving, Branch Operations, Account Opening, Cross Selling, Audit Readiness, Security Procedures, Transaction Accuracy, 10 Key Machine, Microsoft Office
Specialization
Requires good customer relations and basic math skills. Candidates must be able to stand for long periods and lift up to 25 pounds.
Teller at WESTAMERICA BANK
Kelseyville, California, United States - Full Time
Skills Needed
Customer Service, Sales, Cross Selling, Compliance, Accuracy, Communication, Decision Making, Cash Handling, Problem Solving, Time Management
Specialization
Candidates must possess good customer relations and basic math skills, with the ability to accurately count and dispense funds while maintaining established service standards and responding positively to challenging customers. Physical requirements include standing for long periods, using hands for office equipment, and occasional lifting of up to 25 pounds.
Teller On-Call at WESTAMERICA BANK
Modesto, California, United States - Full Time
Skills Needed
Customer Service, Sales Referrals, Cross Selling, Compliance, Cash Handling, Accuracy, Communication, Decision Making, Problem Solving, Attendance, Security Procedures, Operational Tasks, Math Skills
Specialization
Candidates must possess good customer relations and basic math skills, along with the ability to accurately count and dispense funds while maintaining service standards. The role requires standing for long periods, occasional lifting up to 25 pounds, and mandatory travel to other assigned branches.
Teller at Dream First Bank
Syracuse, Kansas, United States - Full Time
Skills Needed
Customer Service, Team Player, Proactivity, Problem Solving, Relationship Building, Attention To Detail, Communication, Punctuality, Accountability, Adaptability
Specialization
Candidates must possess a strong 'can do' attitude, welcome constructive criticism, and seek growth opportunities while demonstrating accountability and responsibility without excuses. Essential attributes include being detail-oriented, reliable in attendance and punctuality, and committed to continuous growth.
Customer Service Representative I at Reliabank Dakota
Watertown, South Dakota, United States - Full Time
Skills Needed
Customer Service, Banking Transactions, Teller Services, New Account Opening, Cash Drawer Balancing, Cross Selling, Client Support, Policy Adherence, Communication, Problem Solving
Specialization
Candidates must possess a High School diploma or equivalent. Preferred experience includes 2-3 years in a related customer service role, and occasional travel to other branches may be required.
Experience Required
Minimum 2 year(s)
Customer Care Representative Summer at The Farmers Bank
Frankfort, Indiana, United States - Full Time
Skills Needed
Customer Service, Sales, Financial Solutions, Account Opening, Transaction Processing, Customer Relations, Account Maintenance, Fraud Detection, Cross Selling, Digital Services Education, Attention To Detail, Productivity
Specialization
Candidates must demonstrate strong customer relations, a positive attitude, accountability, and teamwork, alongside attention to detail and basic job knowledge to perform duties like educating customers on new services and maintaining accounts.
Assistant Branch Manager at CBI Bank & Trust
Muscatine, Iowa, United States - Full Time
Skills Needed
Supervising, Scheduling, Teller Transactions, Sales Process, Cross Selling, Coaching, Performance Reviews, Consumer Loans, Account Opening, Customer Service, Complaint Handling, Safe Deposit Boxes, Cash Audits
Specialization
Candidates should possess post-high school education or one year of experience in banking or a related field, though this is preferred. The role requires the ability to work a flexible schedule and maintain a satisfactory record of adherence to all Bank Policies and Procedures.
Forward Deployed Engineer at Idaho First Bank
Boise, Idaho, United States - Full Time
Skills Needed
Solution Deployment, Process Optimization, Ai Driven Solutions, Business Process Engineering, Microsoft Power Platform, Power Apps, Power Automate, Power Bi, Workflow Systems, Data Pipeline Development, Data Governance, Ai Technologies, Analytical Thinking, Agile Project Management, Technical Solution Deployment, Regulatory Compliance
Specialization
Candidates must have hands-on experience with the Microsoft Power Platform (Power Apps, Power Automate, Power BI) and workflow systems, alongside a solid understanding of data pipeline development and foundational AI technologies. Proven experience in business process engineering and technical solution deployment, preferably in financial services, is required, along with strong analytical and cross-functional relationship management skills.
Experience Required
Minimum 5 year(s)
Operational Branch Services Officer at WESTAMERICA BANK
Sonora, California, United States - Full Time
Skills Needed
Customer Service, Sales Support, Operational Tasks, Cash Handling, Compliance, Problem Resolution, Communication, Judgment, Training, Transaction Accuracy, Security Procedures, Cross Selling
Specialization
Candidates must possess good customer relations and basic math skills, along with the ability to accurately count and dispense funds while responding positively to challenging customers. The role requires standing and walking for long periods, occasional lifting up to 25 pounds, and maintaining specific visual abilities for office equipment use.
Teller On-Call at WESTAMERICA BANK
Visalia, California, United States - Full Time
Skills Needed
Customer Service, Sales Promotion, Cross Selling, Communication, Accuracy, Compliance, Cash Handling, Operational Tasks, Decision Making, Math Skills, Time Management, Security Procedures
Specialization
Candidates must possess good customer relations and basic math skills, along with the ability to accurately count and dispense funds while maintaining established service standards. The position requires standing and walking for long periods, occasional lifting up to 25 pounds, and mandatory travel to other assigned regional branches.
Teller at WESTAMERICA BANK
Fresno, California, United States - Full Time
Skills Needed
Customer Service, Sales, Compliance, Communication, Accuracy, Decision Making, Math Skills, Cash Handling, Cross Selling
Specialization
Candidates must possess good customer relations and basic math skills, along with the ability to accurately count and dispense funds while maintaining established service standards. Physical demands require standing and walking for long periods, occasional reaching, stooping, kneeling, or crouching, and the ability to lift up to 25 pounds, along with specific visual abilities.
Operational Branch Services Officer at WESTAMERICA BANK
Fresno, California, United States - Full Time
Skills Needed
Customer Service, Sales Support, Cross Selling, Decision Making, Account Opening, Cash Handling, Compliance, Communication, Problem Solving, Training, Accuracy, Security Procedures, Branch Operations, Audit Readiness
Specialization
Candidates must possess good customer relations and basic math skills, along with the ability to accurately count and dispense funds while responding positively to challenging customers. The role requires physical stamina, including standing for long periods, and adherence to strict accuracy, compliance, and security standards.
Customer Service Manager at WESTAMERICA BANK
Sonoma, California, United States - Full Time
Skills Needed
Customer Service, Supervision, Sales Promotion, Coaching, Mentoring, Problem Resolution, Delegation, Leadership, Training, Interpersonal Skills, Organization, Communication, Compliance, Audit Management, Security Protocols
Specialization
Candidates need progressively responsible in-branch operations experience demonstrating a thorough knowledge of operational policies and procedures, with previous lead or supervisory experience being preferred. Excellent interpersonal, organizational, and communication skills are required to successfully manage staff, resolve conflicts, and meet service and sales objectives.
Experience Required
Minimum 2 year(s)
Assistant Branch Manager at CBI Bank & Trust
Galesburg, Illinois, United States - Full Time
Skills Needed
Supervising, Scheduling, Teller Transactions, Sales Process, Cross Selling, Coaching, Performance Reviews, Consumer Loans, Account Opening, Customer Service, Complaint Handling, Cash Audits, Safe Deposit Boxes, Branch Operations
Specialization
Candidates must be able to work a flexible schedule and maintain a satisfactory record of performance adhering to all bank policies and procedures. Post high school education or one year in banking or a related field is preferred for this role.
Experience Required
Minimum 2 year(s)
Mortgage Specialist at Bank of Montreal
Niagara Falls, Ontario, Canada - Full Time
Skills Needed
Mortgage Lending, Relationship Management, Sales, Customer Service, Negotiation, Financial Analysis, Business Development, Networking, Marketing, Regulatory Compliance, Personal Banking, Investment Services, Problem Solving, Communication, Collaboration, Data Analysis
Specialization
Candidates typically require 3-5 years of relevant experience and a post-secondary degree in a related field. An in-depth understanding of the mortgage lending process, regulatory requirements, and strong sales and interpersonal skills are essential.
Experience Required
Minimum 2 year(s)
Operational Branch Services Officer at WESTAMERICA BANK
Hilmar, California, United States - Full Time
Skills Needed
Customer Service, Sales Support, Cross Selling, Operational Tasks, Cash Handling, Compliance, Audit Readiness, Problem Resolution, Training, Communication, Accuracy, Judgment
Specialization
Candidates must possess good customer relations and basic math skills, along with the ability to accurately count funds and respond positively to challenging customers. The role requires physical stamina, including standing for long periods, and the mental capacity to maintain service standards and recognize cross-selling opportunities.
AI Enablement Lead (Associate Senior IT Transformation Management Officer) at World Bank Group
Washington, District of Columbia, United States - Full Time
Skills Needed
Strategic Planning, Design Thinking, Co Creation, Portfolio Management, Benefits Management, Community Building, Ecosystem Building, Responsible Ai, Governance Literacy, Strategic Thinking, Communication, Leading Through Influence, Empathy, Systems Thinking, Collaboration, Innovation
Specialization
Candidates typically need a master’s degree with 8 years of relevant experience or a bachelor’s degree with a minimum of 10 years of relevant experience, or an equivalent combination. Core competencies include strategic planning, expert-level design thinking facilitation, portfolio and benefits management, community building, and literacy in responsible AI and governance frameworks.
Experience Required
Minimum 10 year(s)
Operational Branch Services Officer On-Call at WESTAMERICA BANK
Novato, California, United States -
Full Time


Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

29.0

Posted On

17 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Cash Handling, Math Skills, Communication, Problem Solving, Branch Operations, Account Opening, Cross-selling, Audit Readiness, Security Procedures, Transaction Accuracy, 10-key Machine, Microsoft Office, Time Management

Industry

Banking

Description
Description Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. Weekly Hours: Varies Required to travel to other branches as assigned by the region. Job Summary: Under direct supervision: Provides quality service to customers. Promotes sales of bank services and products. Essential Functions: Customer Service Deliver 5 points of service to external customers. (Your community banker, sundown rule, it is your time, 24 hours or bust, statement of fact and everybody makes a difference). Adhere to QIS standards minimum of 95%. Actively contributes to team success through clear and effective communication with co-workers. Make outbound service or sales calls via telephone and written correspondence as direct by the Customer Service Manager. Resolve customer problems and answer customer inquiries, ensuring superior customer service standards are maintained. Sales Support: Meet goal of $110/FTE per month on average. Assist Customer Service Manager with internal sales activity for new product and service referrals. Provide coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts. Cross sell appropriate products and services to clients and prospects. Contributes to key initiatives. Decision Making & Accountability: Exercise sound judgement to protect bank assets and control losses. Assist Customer Service Manager with Audit readiness of branch. Coach/Train staff. Meet attendance guidelines. Respond well to constructive feedback and work to correct any noted concerns. Support Customer Service Manager with teller line coverage and schedules. Under the direction of the Customer Service Manager, provide support with daily operational tasks. Assigned tasks may include processing branch capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault. Security: Adhere to control consciousness policies and procedures. Follow branch security procedures in opening, closing and branch operations. Transaction Accuracy: Meet established standards for accuracy and compliance with policies and procedures. Employee’s cash differences and operating losses are within loss limits and BSA errors within allowable limits. Compliance Responsibilities: Complete regulatory tutorials to ensure understanding of compliance standards and expectations. Answer regulatory questions correctly during Audit/Branch Review. PROMOTIONAL GUIDELINES: BSO’s are eligible for promotion based upon the following minimum criteria: Must be in current position for six months. Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria. Must not have been on counseling for same six-month period. Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category. CSM may require additional training/classes based upon specific branch need. Requirements MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Good customer relations and basic math skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. WORK ENVIRONMENT: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. MENTAL DEMANDS: Accurately count and dispense funds to customer. Recognize opportunities to cross-sell products. Respond positively to challenging customers. Maintain established service standards. EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Microsoft based computers, fax, photocopier, ATM, tube system for drive-up window, Branch Capture equipment. DECISION MAKING: Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation. Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction. EOE Westamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacy
Responsibilities
The Operational Branch Services Officer provides quality customer service, promotes bank products, and supports sales activities. They also assist with daily operational tasks, including cash handling, vault balancing, and ensuring branch security and audit readiness.
Operational Branch Services Officer On-Call at WESTAMERICA BANK
Novato, California, United States - Full Time
Skills Needed
Customer Service, Sales, Cash Handling, Math Skills, Communication, Problem Solving, Branch Operations, Account Opening, Cross Selling, Audit Readiness, Security Procedures, Transaction Accuracy, 10 Key Machine, Microsoft Office, Time Management
Specialization
Candidates must possess good customer relations and basic math skills. The role requires the ability to stand for long periods and occasionally lift up to 25 pounds.
ERM Risk Analyst at BankUnited, Inc.
Miami Lakes, Florida, United States - Full Time
Skills Needed
Issue Management, Grc Platform, Reporting, Data Aggregation, Risk Assessment, Risk Appetite Metrics, Documentation, Communication, Data Integrity, Analytical Skills, Risk Management Frameworks, Risk Assessment Methodologies, Microsoft Excel, Visio, Grc, Tableau
Specialization
Candidates should possess 1 to 5 years of analyst experience in a similar field, preferably with exposure to risk dimensions like Operational, Credit, or Liquidity Risk. A Bachelor's Degree is preferred, along with demonstrated skills in prioritization, strong communication, and proficiency in tools like Excel and GRC.
Experience Required
Minimum 2 year(s)
Senior Manager, Project and Change Risk Management at Bank of Montreal
Toronto, Ontario, Canada - Full Time
Skills Needed
Risk Management, Internal Control Framework, Regulatory Compliance, Governance, Change Management, Stakeholder Management, Strategic Input, Subject Matter Expert, Data Analysis, Reporting, Process Improvement, Issue Identification, Resource Management, Control Testing, Communication Strategy, Problem Solving
Specialization
Candidates typically need 7+ years of relevant experience along with a post-secondary degree in a related field, or an equivalent combination of education and experience. Preferred experience includes risk management, audit, compliance, governance, or project management, along with expert knowledge of risk policy frameworks like SOX 404, COBIT, and COSO.
Experience Required
Minimum 5 year(s)
Operational Branch Services Officer On-Call at WESTAMERICA BANK
Sonoma, California, United States - Full Time
Skills Needed
Customer Service, Sales, Cash Handling, Math Skills, Communication, Problem Solving, Branch Operations, Account Opening, Cross Selling, Audit Readiness, Security Procedures, Transaction Accuracy, 10 Key Machine, Microsoft Office
Specialization
Requires good customer relations and basic math skills. Candidates must be able to stand for long periods and lift up to 25 pounds.
Teller at WESTAMERICA BANK
Kelseyville, California, United States - Full Time
Skills Needed
Customer Service, Sales, Cross Selling, Compliance, Accuracy, Communication, Decision Making, Cash Handling, Problem Solving, Time Management
Specialization
Candidates must possess good customer relations and basic math skills, with the ability to accurately count and dispense funds while maintaining established service standards and responding positively to challenging customers. Physical requirements include standing for long periods, using hands for office equipment, and occasional lifting of up to 25 pounds.
Teller On-Call at WESTAMERICA BANK
Modesto, California, United States - Full Time
Skills Needed
Customer Service, Sales Referrals, Cross Selling, Compliance, Cash Handling, Accuracy, Communication, Decision Making, Problem Solving, Attendance, Security Procedures, Operational Tasks, Math Skills
Specialization
Candidates must possess good customer relations and basic math skills, along with the ability to accurately count and dispense funds while maintaining service standards. The role requires standing for long periods, occasional lifting up to 25 pounds, and mandatory travel to other assigned branches.
Teller at Dream First Bank
Syracuse, Kansas, United States - Full Time
Skills Needed
Customer Service, Team Player, Proactivity, Problem Solving, Relationship Building, Attention To Detail, Communication, Punctuality, Accountability, Adaptability
Specialization
Candidates must possess a strong 'can do' attitude, welcome constructive criticism, and seek growth opportunities while demonstrating accountability and responsibility without excuses. Essential attributes include being detail-oriented, reliable in attendance and punctuality, and committed to continuous growth.
Customer Service Representative I at Reliabank Dakota
Watertown, South Dakota, United States - Full Time
Skills Needed
Customer Service, Banking Transactions, Teller Services, New Account Opening, Cash Drawer Balancing, Cross Selling, Client Support, Policy Adherence, Communication, Problem Solving
Specialization
Candidates must possess a High School diploma or equivalent. Preferred experience includes 2-3 years in a related customer service role, and occasional travel to other branches may be required.
Experience Required
Minimum 2 year(s)
Customer Care Representative Summer at The Farmers Bank
Frankfort, Indiana, United States - Full Time
Skills Needed
Customer Service, Sales, Financial Solutions, Account Opening, Transaction Processing, Customer Relations, Account Maintenance, Fraud Detection, Cross Selling, Digital Services Education, Attention To Detail, Productivity
Specialization
Candidates must demonstrate strong customer relations, a positive attitude, accountability, and teamwork, alongside attention to detail and basic job knowledge to perform duties like educating customers on new services and maintaining accounts.
Assistant Branch Manager at CBI Bank & Trust
Muscatine, Iowa, United States - Full Time
Skills Needed
Supervising, Scheduling, Teller Transactions, Sales Process, Cross Selling, Coaching, Performance Reviews, Consumer Loans, Account Opening, Customer Service, Complaint Handling, Safe Deposit Boxes, Cash Audits
Specialization
Candidates should possess post-high school education or one year of experience in banking or a related field, though this is preferred. The role requires the ability to work a flexible schedule and maintain a satisfactory record of adherence to all Bank Policies and Procedures.
Forward Deployed Engineer at Idaho First Bank
Boise, Idaho, United States - Full Time
Skills Needed
Solution Deployment, Process Optimization, Ai Driven Solutions, Business Process Engineering, Microsoft Power Platform, Power Apps, Power Automate, Power Bi, Workflow Systems, Data Pipeline Development, Data Governance, Ai Technologies, Analytical Thinking, Agile Project Management, Technical Solution Deployment, Regulatory Compliance
Specialization
Candidates must have hands-on experience with the Microsoft Power Platform (Power Apps, Power Automate, Power BI) and workflow systems, alongside a solid understanding of data pipeline development and foundational AI technologies. Proven experience in business process engineering and technical solution deployment, preferably in financial services, is required, along with strong analytical and cross-functional relationship management skills.
Experience Required
Minimum 5 year(s)
Operational Branch Services Officer at WESTAMERICA BANK
Sonora, California, United States - Full Time
Skills Needed
Customer Service, Sales Support, Operational Tasks, Cash Handling, Compliance, Problem Resolution, Communication, Judgment, Training, Transaction Accuracy, Security Procedures, Cross Selling
Specialization
Candidates must possess good customer relations and basic math skills, along with the ability to accurately count and dispense funds while responding positively to challenging customers. The role requires standing and walking for long periods, occasional lifting up to 25 pounds, and maintaining specific visual abilities for office equipment use.
Teller On-Call at WESTAMERICA BANK
Visalia, California, United States - Full Time
Skills Needed
Customer Service, Sales Promotion, Cross Selling, Communication, Accuracy, Compliance, Cash Handling, Operational Tasks, Decision Making, Math Skills, Time Management, Security Procedures
Specialization
Candidates must possess good customer relations and basic math skills, along with the ability to accurately count and dispense funds while maintaining established service standards. The position requires standing and walking for long periods, occasional lifting up to 25 pounds, and mandatory travel to other assigned regional branches.
Teller at WESTAMERICA BANK
Fresno, California, United States - Full Time
Skills Needed
Customer Service, Sales, Compliance, Communication, Accuracy, Decision Making, Math Skills, Cash Handling, Cross Selling
Specialization
Candidates must possess good customer relations and basic math skills, along with the ability to accurately count and dispense funds while maintaining established service standards. Physical demands require standing and walking for long periods, occasional reaching, stooping, kneeling, or crouching, and the ability to lift up to 25 pounds, along with specific visual abilities.
Operational Branch Services Officer at WESTAMERICA BANK
Fresno, California, United States - Full Time
Skills Needed
Customer Service, Sales Support, Cross Selling, Decision Making, Account Opening, Cash Handling, Compliance, Communication, Problem Solving, Training, Accuracy, Security Procedures, Branch Operations, Audit Readiness
Specialization
Candidates must possess good customer relations and basic math skills, along with the ability to accurately count and dispense funds while responding positively to challenging customers. The role requires physical stamina, including standing for long periods, and adherence to strict accuracy, compliance, and security standards.
Customer Service Manager at WESTAMERICA BANK
Sonoma, California, United States - Full Time
Skills Needed
Customer Service, Supervision, Sales Promotion, Coaching, Mentoring, Problem Resolution, Delegation, Leadership, Training, Interpersonal Skills, Organization, Communication, Compliance, Audit Management, Security Protocols
Specialization
Candidates need progressively responsible in-branch operations experience demonstrating a thorough knowledge of operational policies and procedures, with previous lead or supervisory experience being preferred. Excellent interpersonal, organizational, and communication skills are required to successfully manage staff, resolve conflicts, and meet service and sales objectives.
Experience Required
Minimum 2 year(s)
Assistant Branch Manager at CBI Bank & Trust
Galesburg, Illinois, United States - Full Time
Skills Needed
Supervising, Scheduling, Teller Transactions, Sales Process, Cross Selling, Coaching, Performance Reviews, Consumer Loans, Account Opening, Customer Service, Complaint Handling, Cash Audits, Safe Deposit Boxes, Branch Operations
Specialization
Candidates must be able to work a flexible schedule and maintain a satisfactory record of performance adhering to all bank policies and procedures. Post high school education or one year in banking or a related field is preferred for this role.
Experience Required
Minimum 2 year(s)
Mortgage Specialist at Bank of Montreal
Niagara Falls, Ontario, Canada - Full Time
Skills Needed
Mortgage Lending, Relationship Management, Sales, Customer Service, Negotiation, Financial Analysis, Business Development, Networking, Marketing, Regulatory Compliance, Personal Banking, Investment Services, Problem Solving, Communication, Collaboration, Data Analysis
Specialization
Candidates typically require 3-5 years of relevant experience and a post-secondary degree in a related field. An in-depth understanding of the mortgage lending process, regulatory requirements, and strong sales and interpersonal skills are essential.
Experience Required
Minimum 2 year(s)
Operational Branch Services Officer at WESTAMERICA BANK
Hilmar, California, United States - Full Time
Skills Needed
Customer Service, Sales Support, Cross Selling, Operational Tasks, Cash Handling, Compliance, Audit Readiness, Problem Resolution, Training, Communication, Accuracy, Judgment
Specialization
Candidates must possess good customer relations and basic math skills, along with the ability to accurately count funds and respond positively to challenging customers. The role requires physical stamina, including standing for long periods, and the mental capacity to maintain service standards and recognize cross-selling opportunities.
AI Enablement Lead (Associate Senior IT Transformation Management Officer) at World Bank Group
Washington, District of Columbia, United States - Full Time
Skills Needed
Strategic Planning, Design Thinking, Co Creation, Portfolio Management, Benefits Management, Community Building, Ecosystem Building, Responsible Ai, Governance Literacy, Strategic Thinking, Communication, Leading Through Influence, Empathy, Systems Thinking, Collaboration, Innovation
Specialization
Candidates typically need a master’s degree with 8 years of relevant experience or a bachelor’s degree with a minimum of 10 years of relevant experience, or an equivalent combination. Core competencies include strategic planning, expert-level design thinking facilitation, portfolio and benefits management, community building, and literacy in responsible AI and governance frameworks.
Experience Required
Minimum 10 year(s)
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