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Analyst, Business Care at DBS Bank
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Customer Service, Issue Resolution, Data Analysis, Stakeholder Collaboration, Quality Assurance, Data Privacy, Workload Management, Indonesian Language, English Language, Chinese Language
Specialization
Candidates must be able to support customers in Indonesian, English, and Chinese. Proficiency in handling corporate customer requests and adhering to data security protocols is required.
Vice President, Banking Compliance (HMDA Officer, CRA Officer) at Servbank
Phoenix, Arizona, United States - Full Time
Skills Needed
Banking Compliance, Hmda Reporting, Cra Program Management, Fair Lending Analysis, Regulatory Oversight, Risk Management, Deposit Operations, Consumer Protection Regulations, Compliance Management System, Executive Reporting, Audit Coordination, Policy Development, Regulatory Interpretation, Data Validation, Stakeholder Management, Compliance Monitoring
Specialization
Requires 5+ years of progressive experience in banking compliance, risk management, or audit with expertise in HMDA and CRA. Experience interacting with regulators like the OCC, FDIC, or CFPB is required.
Experience Required
Minimum 5 year(s)
Application Manager (w/m/d) Schwerpunkt Automationsplattformen im Bankenumfeld at DekaBank
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Specialist UI Designer at commbank
Syedney, New South Wales, Australia - Full Time
Skills Needed
N/A
Specialty Finance Senior Underwriter - Healthcare Lending at BNB Bank
New York, New York, United States - Full Time
Skills Needed
Credit Analysis, Healthcare Underwriting, Cash Flow Analysis, Risk Rating, Financial Statement Analysis, Loan Covenants, Collateral Assessment, C&I Underwriting, Commercial Real Estate Underwriting, Abrigo/Sageworks, Microsoft Office, Time Management
Specialization
Requires a bachelor's degree in a business-related field and at least 7 years of experience in underwriting, credit, or commercial banking. Previous experience specifically in Healthcare and C&I underwriting is required.
Experience Required
Minimum 5 year(s)
Customer Care Specialist - McAllen, TX at TRB Bank
McAllen, Texas, United States - Full Time
Skills Needed
Customer Service, Bilingual English/Spanish, Call Center Operations, Banking Products Knowledge, Cross Selling, Microsoft Excel, Microsoft Word, 10 Key, Conflict Resolution, Account Management, Data Entry, Communication Skills
Specialization
Candidates must have a High School Diploma or GED and be bilingual in English and Spanish. At least one year of customer service or financial institution experience is preferred, along with proficiency in Microsoft Office and basic keyboarding skills.
Relationship Analyst - Business Support at Rabobank
Melbourne, Queensland, Australia - Full Time
Skills Needed
N/A
Senior Manager Risk and Controls at commbank
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Senior Credit Analyst (w/m/d) Corporates at DekaBank
Munich, Bavaria, Germany - Full Time
Skills Needed
N/A
Senior Business Analyst at DekaBank
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
Full Stack Developer at DekaBank
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Spezialist (w/m/d) Prozessmanagement KYC at DekaBank
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Vice President, Banking Compliance (HMDA Officer, CRA Officer) at Servbank
Champaign, Illinois, United States - Full Time
Skills Needed
Banking Compliance, Hmda Reporting, Cra Program Management, Fair Lending Analysis, Regulatory Oversight, Risk Management, Deposit Operations, Consumer Banking Compliance, Commercial Lending Compliance, Regulatory Interpretation, Executive Reporting, Policy Development, Audit Coordination, Data Validation, Stakeholder Management, Compliance Management System
Specialization
Requires 5+ years of progressive experience in banking compliance, risk management, or audit, with deep expertise in consumer protection regulations. A CRCM certification is preferred, along with a proven track record of interacting with regulators like the OCC, FDIC, or CFPB.
Experience Required
Minimum 5 year(s)
Head of Payments Products at Swedbank
Riga, Vilnius, Latvia - Full Time
Skills Needed
Product Strategy, Payments Domain Expertise, Stakeholder Management, Agile Development, Safe, Regulatory Compliance, Team Leadership, Product Lifecycle Management, Risk Management, Financial Analysis, Strategic Prioritization, Matrix Organization Leadership
Specialization
Candidates must have extensive experience leading product organizations within the payments domain and a proven track record in highly regulated environments. A Master's degree and proficiency in agile principles like SAFe are required or preferred.
Experience Required
Minimum 10 year(s)
Vice President, Banking Compliance (HMDA Officer, CRA Officer) at Servbank
Bourbonnais, Illinois, United States - Full Time
Skills Needed
Banking Compliance, Hmda Reporting, Cra Program Management, Fair Lending Analysis, Regulatory Oversight, Risk Management, Deposit Operations, Consumer Banking Compliance, Commercial Lending Compliance, Regulatory Reporting, Policy Development, Audit Coordination, Executive Reporting, Stakeholder Management, Compliance Management System, Regulatory Interpretation
Specialization
Requires 5+ years of progressive experience in banking compliance, risk management, or audit, with demonstrated expertise in HMDA and CRA. Experience interacting with regulators such as the OCC, FDIC, or CFPB is required, and a CRCM certification is preferred.
Experience Required
Minimum 5 year(s)
Analyst, Trade Operation Specialist (Open Account Trade), Institutional Ban at DBS Bank
, , Singapore - Full Time
Skills Needed
Trade Finance, Open Account Trade, Analytical Skills, Problem Solving, Microsoft Office Suite, Communication, Interpersonal Skills, Data Analytics, Gen Ai Tools, Regulatory Compliance, Transaction Processing, Document Extraction
Specialization
Requires a Bachelor's degree in Finance, Business Administration, or a related field with relevant experience in trade finance products. Proficiency in Microsoft Office and a willingness to adapt to new technologies like Gen AI are essential.
Experience Required
Minimum 2 year(s)
Kommunikationsmanager (w/m/d) at DekaBank
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Officer, Customer Service Officer, Consumer Banking Group at DBS Bank
, , India - Full Time
Skills Needed
Banking Operations, Cash Transaction Processing, Customer Service, Compliance, Account Management, Interpersonal Communication, Relationship Building, Computer Literacy, Regulatory Knowledge, Grievance Handling
Specialization
Candidates should have 2-4 years of banking experience and a graduate degree, preferably in Banking or Commerce. Strong interpersonal skills, computer knowledge, and the ability to meet deadlines are essential.
Experience Required
Minimum 2 year(s)
Assistant Vice President, Team Lead, Business Support Unit, Corporate Banki at DBS Bank
Mumbai City, maharashtra, India - Full Time
Skills Needed
Legal Documentation, Mortgage Processes, Credit Risk Management, Process Automation, Stakeholder Management, Loan Administration, Regulatory Compliance, Vendor Management, Risk Mitigation, Workflow Optimization, Core Banking Systems, Ms Office, Credit Operations, Change Management, Financial Analysis, Corporate Banking
Specialization
Requires extensive expertise in legal documentation, mortgage processes, and regulatory frameworks governing corporate banking. Must have a proven track record of leading process automation and managing complex relationships with internal and external stakeholders.
Experience Required
Minimum 10 year(s)
Jaunesnysis (-ioji) specialistas (-ė) Klientų aptarnavimo padalinyje Jurbar at Swedbank
Jurbarkas, Taurage County, Lithuania - Full Time
Skills Needed
Customer Service, Consulting, Active Sales, Communication, Lithuanian Language, English Language, Russian Language, Driving License
Specialization
Candidates should have a higher education degree or be a final-year student with a desire to work in customer service. A driving license and proficiency in Lithuanian are required, while English or Russian is an advantage.
Analyst, Business Care at DBS Bank
Special capital Region of Jakarta, Java, Indonesia -
Full Time


Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

0.0

Posted On

16 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Issue Resolution, Data Analysis, Stakeholder Collaboration, Quality Assurance, Data Privacy, Workload Management, Indonesian Language, English Language, Chinese Language

Industry

Banking

Description
Job Purpose : Serve as the primary point of contact for corporate customers, effectively resolving inquiries, issues, and requests across various channels while ensuring high levels of satisfaction. Adhere to established operational procedures, maintain accurate customer records, and ensure compliance with all relevant policies, including data security and escalation protocols. Akuntabilitas Principle Accountability : Resolve customer inquiries and issues efficiently and effectively via call, email, and chat channels. Fulfil customer requests and escalate complex matters to appropriate support teams when necessary. Conduct thorough analysis and investigation as part of the customer resolution process. Maintain and update customer databases with accurate and relevant information. Liaise and collaborate with internal stakeholders, including support teams, to ensure seamless customer service delivery. Consistently meet and exceed established quality assurance and customer service metrics, ensuring a high level of customer satisfaction in all interactions. This includes adhering to call handling procedures, response times, and communication protocols. Proactively engage in ongoing training and professional development to stay updated on product knowledge, service offerings, and company policies. Actively contribute to and utilize knowledge base resources to ensure consistent and accurate information delivery. Strictly adhere to data privacy and security protocols, ensuring the confidentiality and protection of sensitive customer information in all communications and record-keeping. Effectively manage workload and prioritize tasks to ensure timely resolution of customer inquiries and requests, contributing to overall contact center efficiency. This hire will enable the team to support customers in Indonesian, English, and Chinese languages. Location: Jakarta Head Office Job: Customer Service Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.
Responsibilities
Serve as the primary contact for corporate customers to resolve inquiries via call, email, and chat. Maintain accurate customer records and collaborate with internal teams to ensure high service quality and compliance.
Analyst, Business Care at DBS Bank
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Customer Service, Issue Resolution, Data Analysis, Stakeholder Collaboration, Quality Assurance, Data Privacy, Workload Management, Indonesian Language, English Language, Chinese Language
Specialization
Candidates must be able to support customers in Indonesian, English, and Chinese. Proficiency in handling corporate customer requests and adhering to data security protocols is required.
Vice President, Banking Compliance (HMDA Officer, CRA Officer) at Servbank
Phoenix, Arizona, United States - Full Time
Skills Needed
Banking Compliance, Hmda Reporting, Cra Program Management, Fair Lending Analysis, Regulatory Oversight, Risk Management, Deposit Operations, Consumer Protection Regulations, Compliance Management System, Executive Reporting, Audit Coordination, Policy Development, Regulatory Interpretation, Data Validation, Stakeholder Management, Compliance Monitoring
Specialization
Requires 5+ years of progressive experience in banking compliance, risk management, or audit with expertise in HMDA and CRA. Experience interacting with regulators like the OCC, FDIC, or CFPB is required.
Experience Required
Minimum 5 year(s)
Application Manager (w/m/d) Schwerpunkt Automationsplattformen im Bankenumfeld at DekaBank
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Specialist UI Designer at commbank
Syedney, New South Wales, Australia - Full Time
Skills Needed
N/A
Specialty Finance Senior Underwriter - Healthcare Lending at BNB Bank
New York, New York, United States - Full Time
Skills Needed
Credit Analysis, Healthcare Underwriting, Cash Flow Analysis, Risk Rating, Financial Statement Analysis, Loan Covenants, Collateral Assessment, C&I Underwriting, Commercial Real Estate Underwriting, Abrigo/Sageworks, Microsoft Office, Time Management
Specialization
Requires a bachelor's degree in a business-related field and at least 7 years of experience in underwriting, credit, or commercial banking. Previous experience specifically in Healthcare and C&I underwriting is required.
Experience Required
Minimum 5 year(s)
Customer Care Specialist - McAllen, TX at TRB Bank
McAllen, Texas, United States - Full Time
Skills Needed
Customer Service, Bilingual English/Spanish, Call Center Operations, Banking Products Knowledge, Cross Selling, Microsoft Excel, Microsoft Word, 10 Key, Conflict Resolution, Account Management, Data Entry, Communication Skills
Specialization
Candidates must have a High School Diploma or GED and be bilingual in English and Spanish. At least one year of customer service or financial institution experience is preferred, along with proficiency in Microsoft Office and basic keyboarding skills.
Relationship Analyst - Business Support at Rabobank
Melbourne, Queensland, Australia - Full Time
Skills Needed
N/A
Senior Manager Risk and Controls at commbank
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Senior Credit Analyst (w/m/d) Corporates at DekaBank
Munich, Bavaria, Germany - Full Time
Skills Needed
N/A
Senior Business Analyst at DekaBank
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
Full Stack Developer at DekaBank
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Spezialist (w/m/d) Prozessmanagement KYC at DekaBank
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Vice President, Banking Compliance (HMDA Officer, CRA Officer) at Servbank
Champaign, Illinois, United States - Full Time
Skills Needed
Banking Compliance, Hmda Reporting, Cra Program Management, Fair Lending Analysis, Regulatory Oversight, Risk Management, Deposit Operations, Consumer Banking Compliance, Commercial Lending Compliance, Regulatory Interpretation, Executive Reporting, Policy Development, Audit Coordination, Data Validation, Stakeholder Management, Compliance Management System
Specialization
Requires 5+ years of progressive experience in banking compliance, risk management, or audit, with deep expertise in consumer protection regulations. A CRCM certification is preferred, along with a proven track record of interacting with regulators like the OCC, FDIC, or CFPB.
Experience Required
Minimum 5 year(s)
Head of Payments Products at Swedbank
Riga, Vilnius, Latvia - Full Time
Skills Needed
Product Strategy, Payments Domain Expertise, Stakeholder Management, Agile Development, Safe, Regulatory Compliance, Team Leadership, Product Lifecycle Management, Risk Management, Financial Analysis, Strategic Prioritization, Matrix Organization Leadership
Specialization
Candidates must have extensive experience leading product organizations within the payments domain and a proven track record in highly regulated environments. A Master's degree and proficiency in agile principles like SAFe are required or preferred.
Experience Required
Minimum 10 year(s)
Vice President, Banking Compliance (HMDA Officer, CRA Officer) at Servbank
Bourbonnais, Illinois, United States - Full Time
Skills Needed
Banking Compliance, Hmda Reporting, Cra Program Management, Fair Lending Analysis, Regulatory Oversight, Risk Management, Deposit Operations, Consumer Banking Compliance, Commercial Lending Compliance, Regulatory Reporting, Policy Development, Audit Coordination, Executive Reporting, Stakeholder Management, Compliance Management System, Regulatory Interpretation
Specialization
Requires 5+ years of progressive experience in banking compliance, risk management, or audit, with demonstrated expertise in HMDA and CRA. Experience interacting with regulators such as the OCC, FDIC, or CFPB is required, and a CRCM certification is preferred.
Experience Required
Minimum 5 year(s)
Analyst, Trade Operation Specialist (Open Account Trade), Institutional Ban at DBS Bank
, , Singapore - Full Time
Skills Needed
Trade Finance, Open Account Trade, Analytical Skills, Problem Solving, Microsoft Office Suite, Communication, Interpersonal Skills, Data Analytics, Gen Ai Tools, Regulatory Compliance, Transaction Processing, Document Extraction
Specialization
Requires a Bachelor's degree in Finance, Business Administration, or a related field with relevant experience in trade finance products. Proficiency in Microsoft Office and a willingness to adapt to new technologies like Gen AI are essential.
Experience Required
Minimum 2 year(s)
Kommunikationsmanager (w/m/d) at DekaBank
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Officer, Customer Service Officer, Consumer Banking Group at DBS Bank
, , India - Full Time
Skills Needed
Banking Operations, Cash Transaction Processing, Customer Service, Compliance, Account Management, Interpersonal Communication, Relationship Building, Computer Literacy, Regulatory Knowledge, Grievance Handling
Specialization
Candidates should have 2-4 years of banking experience and a graduate degree, preferably in Banking or Commerce. Strong interpersonal skills, computer knowledge, and the ability to meet deadlines are essential.
Experience Required
Minimum 2 year(s)
Assistant Vice President, Team Lead, Business Support Unit, Corporate Banki at DBS Bank
Mumbai City, maharashtra, India - Full Time
Skills Needed
Legal Documentation, Mortgage Processes, Credit Risk Management, Process Automation, Stakeholder Management, Loan Administration, Regulatory Compliance, Vendor Management, Risk Mitigation, Workflow Optimization, Core Banking Systems, Ms Office, Credit Operations, Change Management, Financial Analysis, Corporate Banking
Specialization
Requires extensive expertise in legal documentation, mortgage processes, and regulatory frameworks governing corporate banking. Must have a proven track record of leading process automation and managing complex relationships with internal and external stakeholders.
Experience Required
Minimum 10 year(s)
Jaunesnysis (-ioji) specialistas (-ė) Klientų aptarnavimo padalinyje Jurbar at Swedbank
Jurbarkas, Taurage County, Lithuania - Full Time
Skills Needed
Customer Service, Consulting, Active Sales, Communication, Lithuanian Language, English Language, Russian Language, Driving License
Specialization
Candidates should have a higher education degree or be a final-year student with a desire to work in customer service. A driving license and proficiency in Lithuanian are required, while English or Russian is an advantage.
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