OVERVIEW

We are seeking a dedicated and proactive Customer Service Coordinator to join our dynamic team. This role is essential in ensuring that our clients receive exceptional service and support. The ideal candidate will possess strong communication skills, a customer-centric mindset, and the ability to handle various customer inquiries efficiently. If you thrive in a fast-paced environment and enjoy problem-solving, we would love to hear from you.

REQUIREMENTS

• Proven experience in customer service or client-facing roles.
• Strong phone etiquette with the ability to communicate clearly and professionally.
• Bilingual skills are a plus, enhancing communication with a diverse clientele.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently as well as part of a team in a fast-paced environment.
• A positive attitude and willingness to learn new skills.
  Join us as we strive for excellence in customer service!
  Job Type: Full-time
  Pay: $10.00 - $12.00 per hour
  Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In perso

• Provide outstanding customer support through various channels including phone, email, and chat.
• Assist clients with inquiries related to products and services while maintaining a positive attitude.
• Communicate effectively with clients to understand their needs and provide appropriate solutions.
• Maintain detailed records of customer interactions and transactions in the system.
• Collaborate with sales teams to identify opportunities for upselling or cross-selling services.
• Ensure adherence to company policies and procedures while delivering exceptional client services.