Vacancy Description
Do you believe everyone deserves a safe place to call home? Are you motivated by the chance to change lives through practical support and compassionate action? If so, we need you!
We’re looking for a dedicated and empathetic Housing Options Advisor to join our frontline housing service—playing a vital role in tackling homelessness and housing insecurity in our borough.
This is a career graded post - This is a fantastic opportunity to progress your career through both on the job experience and formal training.

• Provide high-quality, customer-focused advice on housing options across public and private sectors
• Carry out thorough assessments of housing needs and deliver personalised plans to prevent or relieve homelessness
• Act as a lifeline for households facing eviction, domestic abuse, or rough sleeping—helping them navigate to safe and secure accommodation
• Collaborate with landlords, support agencies, and internal teams to reduce reliance on temporary accommodation
• Issue robust statutory decisions that stand up to scrutiny and uphold best practices
• Be a trusted point of contact—supporting some of our most vulnerable residents with dignity, respect, and unwavering resolve