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Customer Success Manager at SmartLab
Athens, Georgia, United States - Full Time
Skills Needed
Customer Success, Account Management, K–12 Edtech, Onboarding, Data Analysis, Salesforce, Churnzero, Monday.Com, Microsoft 365, Stem Education, Virtual Facilitation, Presentation Skills, Storytelling, Instructional Coaching, Project Based Learning, Success Planning
Specialization
Candidates should have a bachelor's degree or 5+ years of relevant experience in Customer Success or K–12 EdTech. A proven track record of high renewal rates and familiarity with U.S. K–12 dynamics is essential.
Experience Required
Minimum 5 year(s)
Mental Health Program Manager (MHPD) * Up to $5000 sign on bonus * at Dungarvin
Spring Valley, Minnesota, United States - Full Time
Skills Needed
Supervision, Training, Coordination, Behavioral Support, Mental Health, Program Development, Implementation, Monitoring, Communication, Problem Solving, Team Leadership, Crisis Management, Documentation, Compliance, Client Advocacy, Staff Management
Specialization
Candidates should have at least three years of experience supervising programs for individuals with behavioral and serious persistent mental health needs. A four-year degree in behavioral science or a related field is preferred, along with a valid driver's license and designated manager status per 245D licensing.
Experience Required
Minimum 5 year(s)
Assistant Manager CA at ANCHOR POINT MANAGEMENT GROUP
Modesto, California, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Cash Handling, Inventory Management, Team Leadership, Training, Communication, Problem Solving, Time Management, Hygiene, Safety Compliance, Operational Management, Financial Controls, Scheduling, Coaching, Sales Analysis
Specialization
Candidates must be at least 18 years old, possess a high school diploma or GED, and have a minimum of 6 months in a supervisory role. They should also have open availability and demonstrate strong communication and leadership skills.
Talent Acquisition Coordinator at Lightcast
Moscow, Idaho, United States - Full Time
Skills Needed
Communication, Relationship Building, Organization, Attention To Detail, Proactivity, Eagerness To Learn, Recruiting, Talent Acquisition, Microsoft Office, Google Workspace
Specialization
A bachelor's degree in HR, Business, Communications, or a related field is preferred, along with 0-2 years of experience in relevant roles. Strong communication skills and a proactive attitude are essential.
Resident Assistant at SilverCrest
Converse, Texas, United States - Full Time
Skills Needed
Resident Centered Approach, Personal Care, Medication Assistance, Mobility Assistance, Communication Skills, Compassion, Teamwork, Problem Solving, Time Management, Attention To Detail, Empathy, Adaptability, Customer Service, Interpersonal Skills, Diversity Awareness, Health Care Knowledge
Specialization
Applicants must be at least 18 years old and have a high school diploma or GED. A minimum of one year of experience in assisted living or a related healthcare field is preferred.
HR Business Partner - Vice President at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
Recruiting, Diversity, Global Learning, Talent Development, Benefits, Compensation, Employee Relations, Communication, Hr Functions, Us Laws, Microsoft Office, Peoplesoft
Specialization
Candidates should have 6-10 years of relevant experience and a Bachelor's degree or equivalent. A Master's degree is preferred, along with proficiency in Microsoft Office and PeopleSoft.
Experience Required
Minimum 5 year(s)
Myyntineuvottelijan työtä eläkeläisille at A-Lottex Oy
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Sales, Communication, Teamwork, Customer Service, Positive Attitude, Finnish Language Skills, Swedish Language Skills
Specialization
Good Finnish language skills are required, and knowledge of Swedish is considered an advantage. A positive attitude towards sales and teamwork is also desired.
Cardiology Capital and Service Sales - Northeast at Boston Scientific Corporation Malaysia
Santa Clara, New York, United States - Full Time
Skills Needed
Sales, Project Management, Technical Aptitude, Customer Relationship Management, Collaboration, Planning, Installation, Communication, Training, Supply Chain Management, Quality Assurance, Healthcare, Medical Devices, Problem Solving, Flexibility
Specialization
A bachelor's degree or equivalent sales experience is required, along with at least 2 years of sales-related work experience. Technical aptitude and the ability to discuss complex hardware and software are essential.
Experience Required
Minimum 2 year(s)
FN Utility Aide - DeKalb Food Service - FT at Huntsville Hospital Health System
Fort Payne, Alabama, United States - Full Time
Skills Needed
Food Service, Sanitation, Communication, Customer Service, Dish Washing, Trash Removal, Equipment Cleaning, Confidentiality
Specialization
A high school diploma or GED is preferred, along with food service experience in a high-volume healthcare setting. Excellent communication and customer service skills are required, along with knowledge of sanitation standards.
Consultative Sales Associate at Good Feet
Middletown Township, Pennsylvania, United States - Full Time
Skills Needed
Sales, Negotiation, Customer Service, Communication, Interpersonal Skills, Problem Solving, Multi Tasking, Pos System Proficiency
Specialization
Candidates should have at least one year of previous sales experience, preferably in commission-based roles. Strong communication skills and a customer-centric mindset are essential for success in this position.
Lot Attendant at Swickard Maui, LLC d/b/a Mercedes-Benz of Maui
Kahului, Hawaii, United States - Full Time
Skills Needed
Vehicle Management, Customer Service, Lot Maintenance, Attention To Detail, Strong Work Ethic, Teamwork, Manual Labor, Hospitality Quotient
Specialization
Candidates should demonstrate a high level of hospitality, possess a valid driver's license, and have a strong work ethic. The role requires good physical condition and the ability to work independently or as part of a team.
Creator Marketing Director, Streaming at GoodPower
, , United States - Full Time
Skills Needed
Creator Marketing, Influencer Marketing, Streaming, Podcasting, Campaign Management, Social Media, Content Creation, Data Analysis, Copywriting, Community Building, Negotiation, Trend Analysis, Project Management, Digital Marketing, Research, Communication
Specialization
Candidates should have at least 8 years of experience in creator/influencer marketing and be well-versed in streaming and podcasting landscapes. Strong copywriting skills and a rigorous eye for detail are essential, along with a strategic mindset.
Experience Required
Minimum 10 year(s)
Cook at First Watch Restaurants, Inc.
Sarasota, Florida, United States - Full Time
Skills Needed
Communication, Teamwork, Food Safety, Recipe Following, Ingredient Freshness, Sanitation, Organization
Specialization
Candidates must be at least 18 years of age and should communicate well with others, valuing teamwork. Experience in cooking is preferred but not mandatory.
Cashier/Sales Associate - Midday/Overnight Shift at ExpressStop
Corpus Christi, Texas, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Sales, Cleaning, Stocking, Teamwork, Communication, Math Skills, Detail Oriented, Reliability, Flexibility, Problem Solving
Specialization
Candidates must be at least 18 or 21 years old depending on the state and should be available to work weekends and holidays. Basic math skills and the ability to lift up to 50 lbs are required.
B2B Marketing & Partnerships - Kings League at Kings League
Barcelona, Catalonia, Spain - Full Time
Skills Needed
B2b Marketing, Partnerships, Audience Segmentation, Messaging Frameworks, Multi Channel Campaigns, Crm, Automation Workflows, Lead Scoring, Content Production, Market Trends Monitoring, Budget Management, Roi Focus, Communication, Storytelling, Writing Skills, Fast Paced Environment
Specialization
Candidates should have 7-12+ years of B2B marketing experience, preferably in sports or entertainment. Strong communication and storytelling skills are essential, along with the ability to thrive in a fast-paced environment.
Experience Required
Minimum 10 year(s)
Enterprise Account Manager for Commercial & Industry at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC
Seoul, , South Korea - Full Time
Skills Needed
Sales Experience, Communication Skills, Value Based Selling, Results Oriented Mindset, Ups Sales Experience, Strategic Sales Planning, Account Management, Opportunity Closure, Customer Business Understanding, X Lob Selling, Competitive Selling, Technical Collaboration, Enterprise Solutions Selling, Sustainability, Teamwork, Curiosity
Specialization
Candidates must have at least 5 years of sales experience, preferably with knowledge of the Commercial & Industry sector and UPS sales. Strong communication skills and a focus on value-based selling are essential.
Experience Required
Minimum 5 year(s)
Temporary Splicing Technician at AT&T Services, Inc.
Yuba City, California, United States - Full Time
Skills Needed
Splicing, Telecommunications, Maintenance, Safety Checks, Schematic Analysis, Cable Repair, Digital Data Circuits, Fiber Optics, Electronic Test Equipment, Customer Communication, Time Reporting, Quality Standards, Production Standards, Construction Environment, Mechanical Equipment, Basic Computer Literacy
Specialization
Candidates should have experience with telecommunications equipment and be able to analyze complex schematic drawings. The role may require physical tasks such as digging and climbing, as well as basic computer literacy.
Chief Construction Planning & Monitoring Expert at Aecom USA
Surat, gujarat, India - Full Time
Skills Needed
Technical Expertise, Quality Control, Project Management, Engineering Budgeting, Design Approval, Client Presentation, Proposal Development, Complex Problem Solving
Specialization
A bachelor's degree or equivalent qualification is required for this position. The role demands extensive experience in engineering and project management.
Experience Required
Minimum 10 year(s)
I.D. Theft & FCRA Dispute Specialist 3 at Elavon, Inc.
Tempe, Arizona, United States - Full Time
Skills Needed
Customer Service, Time Management, Data Interpretation, Verbal Communication, Written Communication, Attention To Detail, Fraud Investigation, Claims Processing, Risk Management, Case Management, Analytical Skills, Technology Proficiency
Specialization
Candidates must have a high school diploma and four to five years of operations services experience. Preferred skills include knowledge of fraud-related products and a commitment to high-quality customer service.
Experience Required
Minimum 5 year(s)
Copywriter at Richmond American Homes
Denver, Colorado, United States - Full Time
Skills Needed
Copywriting, Editing, Content Strategy, Brand Messaging, Real Estate Marketing, Seo, Project Management, Collaboration, Customer Centric Communication, Storytelling, Digital Marketing, Print Advertising, Social Media, Content Management Systems, Google Workspace, Performance Data Analysis
Specialization
Candidates must have a bachelor's degree in a relevant field and at least 2 years of professional copywriting experience, preferably in a leadership role. A portfolio demonstrating effective brand-aligned copy across multiple platforms is also required.
Experience Required
Minimum 2 year(s)
Customer Success Manager at SmartLab
Athens, Georgia, United States -
Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

85000.0

Posted On

24 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Account Management, K–12 EdTech, Onboarding, Data Analysis, Salesforce, ChurnZero, Monday.com, Microsoft 365, STEM Education, Virtual Facilitation, Presentation Skills, Storytelling, Instructional Coaching, Project-Based Learning, Success Planning

Industry

Venture Capital and Private Equity Principals

Description
At SmartLab, we’re transforming STEM education and we’re looking for a dynamic partner to help schools make the most of it. In this role, you’ll be the go-to guide for educators and district leaders alike, leading engaging onboarding experiences, sparking strategic conversations, and ensuring every SmartLab delivers meaningful impact. If you’re energized by relationships, motivated by outcomes, and excited to champion STEM across K–12 schools, we want to meet you. We are looking for candidates in the Southeastern United States. Customer Onboarding & Adoption Orchestrate a 30‑, 60‑, 90‑day success plan that aligns SmartLab usage with each school’s learning goals. Conduct live or virtual customer meetings, ensuring customers can practice SmartLab Approach with fidelity. Coordinate with Support to remove technical or logistical blockers. Relationship & Account Management Serve as the trusted advisor and primary point of contact for principals, STEM coordinators, and district stakeholders. Schedule regular business reviews (QBRs/EBRs) showcasing usage analytics, student outcomes, and ROI. Retention, Expansion & Advocacy Proactively forecast renewal risk using data signals from ChurnZero, Salesforce, and customer feedback. Identify upsell/cross‑sell opportunities such as curriculum refreshes, professional learning, and additional grade‑band labs. Cultivate customer champions and secure case studies, references, and conference co‑presenters. Issue Resolution & Support Escalation Triage and document product or service issues, partnering with Support Agents until resolution is confirmed. Maintain transparent communication loops with customers during escalations. Voice of the Customer & Continuous Improvement Log qualitative feedback and feature requests in Salesforce and Monday.com. Share trend insights with Product, Curriculum, and Marketing teams to influence roadmap and messaging. Data Hygiene & Reporting Ensure all touchpoints, tasks, and opportunities are captured in Salesforce. Leverage Monday.com dashboards to track project milestones and communicate status internally. Education & Experience Needed Bachelor’s degree or 5+ years of relevant experience in Customer Success, Account Management, or K–12 EdTech implementation. Proven track record delivering ≥ 90 % renewals in a subscription/SaaS or curriculum‑as‑a‑service environment. Deep familiarity with U.S. K–12 buying cycles, funding sources, and classroom dynamics. Excellent virtual facilitation, presentation, and storytelling skills. Strong data orientation—comfortable building reports in Salesforce and interpreting engagement analytics. Ability to work independently in a fully remote, distributed team; strong asynchronous communication habits. Prior teaching or district‑level instructional coaching experience preferred. Experience with ChurnZero, Salesforce, Monday.com, and Microsoft 365 (Teams/Outlook). Exposure to STEM or project‑based learning pedagogies preferred. Formal training in Success Planning frameworks (e.g., SuccessCOACH, TSIA) or customer journey mapping preferred. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Work From Home Salary range: $65k-$85k
Responsibilities
The Customer Success Manager will guide educators and district leaders in effectively utilizing SmartLab for STEM education. Responsibilities include orchestrating onboarding experiences, managing relationships, and ensuring customer satisfaction and success.
Customer Success Manager at SmartLab
Athens, Georgia, United States - Full Time
Skills Needed
Customer Success, Account Management, K–12 Edtech, Onboarding, Data Analysis, Salesforce, Churnzero, Monday.Com, Microsoft 365, Stem Education, Virtual Facilitation, Presentation Skills, Storytelling, Instructional Coaching, Project Based Learning, Success Planning
Specialization
Candidates should have a bachelor's degree or 5+ years of relevant experience in Customer Success or K–12 EdTech. A proven track record of high renewal rates and familiarity with U.S. K–12 dynamics is essential.
Experience Required
Minimum 5 year(s)
Mental Health Program Manager (MHPD) * Up to $5000 sign on bonus * at Dungarvin
Spring Valley, Minnesota, United States - Full Time
Skills Needed
Supervision, Training, Coordination, Behavioral Support, Mental Health, Program Development, Implementation, Monitoring, Communication, Problem Solving, Team Leadership, Crisis Management, Documentation, Compliance, Client Advocacy, Staff Management
Specialization
Candidates should have at least three years of experience supervising programs for individuals with behavioral and serious persistent mental health needs. A four-year degree in behavioral science or a related field is preferred, along with a valid driver's license and designated manager status per 245D licensing.
Experience Required
Minimum 5 year(s)
Assistant Manager CA at ANCHOR POINT MANAGEMENT GROUP
Modesto, California, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Cash Handling, Inventory Management, Team Leadership, Training, Communication, Problem Solving, Time Management, Hygiene, Safety Compliance, Operational Management, Financial Controls, Scheduling, Coaching, Sales Analysis
Specialization
Candidates must be at least 18 years old, possess a high school diploma or GED, and have a minimum of 6 months in a supervisory role. They should also have open availability and demonstrate strong communication and leadership skills.
Talent Acquisition Coordinator at Lightcast
Moscow, Idaho, United States - Full Time
Skills Needed
Communication, Relationship Building, Organization, Attention To Detail, Proactivity, Eagerness To Learn, Recruiting, Talent Acquisition, Microsoft Office, Google Workspace
Specialization
A bachelor's degree in HR, Business, Communications, or a related field is preferred, along with 0-2 years of experience in relevant roles. Strong communication skills and a proactive attitude are essential.
Resident Assistant at SilverCrest
Converse, Texas, United States - Full Time
Skills Needed
Resident Centered Approach, Personal Care, Medication Assistance, Mobility Assistance, Communication Skills, Compassion, Teamwork, Problem Solving, Time Management, Attention To Detail, Empathy, Adaptability, Customer Service, Interpersonal Skills, Diversity Awareness, Health Care Knowledge
Specialization
Applicants must be at least 18 years old and have a high school diploma or GED. A minimum of one year of experience in assisted living or a related healthcare field is preferred.
HR Business Partner - Vice President at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
Recruiting, Diversity, Global Learning, Talent Development, Benefits, Compensation, Employee Relations, Communication, Hr Functions, Us Laws, Microsoft Office, Peoplesoft
Specialization
Candidates should have 6-10 years of relevant experience and a Bachelor's degree or equivalent. A Master's degree is preferred, along with proficiency in Microsoft Office and PeopleSoft.
Experience Required
Minimum 5 year(s)
Myyntineuvottelijan työtä eläkeläisille at A-Lottex Oy
Helsinki, Uusimaa, Finland - Full Time
Skills Needed
Sales, Communication, Teamwork, Customer Service, Positive Attitude, Finnish Language Skills, Swedish Language Skills
Specialization
Good Finnish language skills are required, and knowledge of Swedish is considered an advantage. A positive attitude towards sales and teamwork is also desired.
Cardiology Capital and Service Sales - Northeast at Boston Scientific Corporation Malaysia
Santa Clara, New York, United States - Full Time
Skills Needed
Sales, Project Management, Technical Aptitude, Customer Relationship Management, Collaboration, Planning, Installation, Communication, Training, Supply Chain Management, Quality Assurance, Healthcare, Medical Devices, Problem Solving, Flexibility
Specialization
A bachelor's degree or equivalent sales experience is required, along with at least 2 years of sales-related work experience. Technical aptitude and the ability to discuss complex hardware and software are essential.
Experience Required
Minimum 2 year(s)
FN Utility Aide - DeKalb Food Service - FT at Huntsville Hospital Health System
Fort Payne, Alabama, United States - Full Time
Skills Needed
Food Service, Sanitation, Communication, Customer Service, Dish Washing, Trash Removal, Equipment Cleaning, Confidentiality
Specialization
A high school diploma or GED is preferred, along with food service experience in a high-volume healthcare setting. Excellent communication and customer service skills are required, along with knowledge of sanitation standards.
Consultative Sales Associate at Good Feet
Middletown Township, Pennsylvania, United States - Full Time
Skills Needed
Sales, Negotiation, Customer Service, Communication, Interpersonal Skills, Problem Solving, Multi Tasking, Pos System Proficiency
Specialization
Candidates should have at least one year of previous sales experience, preferably in commission-based roles. Strong communication skills and a customer-centric mindset are essential for success in this position.
Lot Attendant at Swickard Maui, LLC d/b/a Mercedes-Benz of Maui
Kahului, Hawaii, United States - Full Time
Skills Needed
Vehicle Management, Customer Service, Lot Maintenance, Attention To Detail, Strong Work Ethic, Teamwork, Manual Labor, Hospitality Quotient
Specialization
Candidates should demonstrate a high level of hospitality, possess a valid driver's license, and have a strong work ethic. The role requires good physical condition and the ability to work independently or as part of a team.
Creator Marketing Director, Streaming at GoodPower
, , United States - Full Time
Skills Needed
Creator Marketing, Influencer Marketing, Streaming, Podcasting, Campaign Management, Social Media, Content Creation, Data Analysis, Copywriting, Community Building, Negotiation, Trend Analysis, Project Management, Digital Marketing, Research, Communication
Specialization
Candidates should have at least 8 years of experience in creator/influencer marketing and be well-versed in streaming and podcasting landscapes. Strong copywriting skills and a rigorous eye for detail are essential, along with a strategic mindset.
Experience Required
Minimum 10 year(s)
Cook at First Watch Restaurants, Inc.
Sarasota, Florida, United States - Full Time
Skills Needed
Communication, Teamwork, Food Safety, Recipe Following, Ingredient Freshness, Sanitation, Organization
Specialization
Candidates must be at least 18 years of age and should communicate well with others, valuing teamwork. Experience in cooking is preferred but not mandatory.
Cashier/Sales Associate - Midday/Overnight Shift at ExpressStop
Corpus Christi, Texas, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Sales, Cleaning, Stocking, Teamwork, Communication, Math Skills, Detail Oriented, Reliability, Flexibility, Problem Solving
Specialization
Candidates must be at least 18 or 21 years old depending on the state and should be available to work weekends and holidays. Basic math skills and the ability to lift up to 50 lbs are required.
B2B Marketing & Partnerships - Kings League at Kings League
Barcelona, Catalonia, Spain - Full Time
Skills Needed
B2b Marketing, Partnerships, Audience Segmentation, Messaging Frameworks, Multi Channel Campaigns, Crm, Automation Workflows, Lead Scoring, Content Production, Market Trends Monitoring, Budget Management, Roi Focus, Communication, Storytelling, Writing Skills, Fast Paced Environment
Specialization
Candidates should have 7-12+ years of B2B marketing experience, preferably in sports or entertainment. Strong communication and storytelling skills are essential, along with the ability to thrive in a fast-paced environment.
Experience Required
Minimum 10 year(s)
Enterprise Account Manager for Commercial & Industry at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC
Seoul, , South Korea - Full Time
Skills Needed
Sales Experience, Communication Skills, Value Based Selling, Results Oriented Mindset, Ups Sales Experience, Strategic Sales Planning, Account Management, Opportunity Closure, Customer Business Understanding, X Lob Selling, Competitive Selling, Technical Collaboration, Enterprise Solutions Selling, Sustainability, Teamwork, Curiosity
Specialization
Candidates must have at least 5 years of sales experience, preferably with knowledge of the Commercial & Industry sector and UPS sales. Strong communication skills and a focus on value-based selling are essential.
Experience Required
Minimum 5 year(s)
Temporary Splicing Technician at AT&T Services, Inc.
Yuba City, California, United States - Full Time
Skills Needed
Splicing, Telecommunications, Maintenance, Safety Checks, Schematic Analysis, Cable Repair, Digital Data Circuits, Fiber Optics, Electronic Test Equipment, Customer Communication, Time Reporting, Quality Standards, Production Standards, Construction Environment, Mechanical Equipment, Basic Computer Literacy
Specialization
Candidates should have experience with telecommunications equipment and be able to analyze complex schematic drawings. The role may require physical tasks such as digging and climbing, as well as basic computer literacy.
Chief Construction Planning & Monitoring Expert at Aecom USA
Surat, gujarat, India - Full Time
Skills Needed
Technical Expertise, Quality Control, Project Management, Engineering Budgeting, Design Approval, Client Presentation, Proposal Development, Complex Problem Solving
Specialization
A bachelor's degree or equivalent qualification is required for this position. The role demands extensive experience in engineering and project management.
Experience Required
Minimum 10 year(s)
I.D. Theft & FCRA Dispute Specialist 3 at Elavon, Inc.
Tempe, Arizona, United States - Full Time
Skills Needed
Customer Service, Time Management, Data Interpretation, Verbal Communication, Written Communication, Attention To Detail, Fraud Investigation, Claims Processing, Risk Management, Case Management, Analytical Skills, Technology Proficiency
Specialization
Candidates must have a high school diploma and four to five years of operations services experience. Preferred skills include knowledge of fraud-related products and a commitment to high-quality customer service.
Experience Required
Minimum 5 year(s)
Copywriter at Richmond American Homes
Denver, Colorado, United States - Full Time
Skills Needed
Copywriting, Editing, Content Strategy, Brand Messaging, Real Estate Marketing, Seo, Project Management, Collaboration, Customer Centric Communication, Storytelling, Digital Marketing, Print Advertising, Social Media, Content Management Systems, Google Workspace, Performance Data Analysis
Specialization
Candidates must have a bachelor's degree in a relevant field and at least 2 years of professional copywriting experience, preferably in a leadership role. A portfolio demonstrating effective brand-aligned copy across multiple platforms is also required.
Experience Required
Minimum 2 year(s)