About the job

Position Information

Job Title: Warehouse Operator

Department: Earthmoving European Service Station(Parts Department)

Reports to: Parts Manager

Job Summary

The Warehouse Keeper is the physical execution engine of the European aftermarket supply chain. This role is responsible for the end-to-end physical flow of spare parts, encompassing inbound receiving, put-away, picking, packing, and outbound dispatch. Operating under strict productivity and time-management frameworks compliant with European labor regulations, the Warehouse Keeper is expected to meet defined operational KPIs (e.g., processing up to 60 lines/hour for small parts, or 15 lines/hour for large parts) while ensuring 100% inventory accuracy and prioritizing emergency VIP "Machine Down" orders.

Key Responsibilities

1.Inbound & Outbound Operations

Inbound Receiving: Unpack and verify incoming shipments from the Changsha HQ and local suppliers. Accurately check physical quantities against packing lists, scan items into the Warehouse Management System (WMS) using RF scanners, and swiftly perform put-away to designated bin locations.

Outbound Picking & Packing: Execute pick tickets efficiently. Consistently achieve the baseline productivity targets of 60 lines per hour for small parts or 15 lines per hour for heavy/large parts (covering the full process from picking to packing).

Dispatch & Loading: Securely pack parts to prevent transit damage, attach correct shipping labels and documentation, and safely load outgoing courier vehicles or freight trucks.

2.VIP Direct-Service Customers Emergency Fulfillment

Machine Down Order Fast-Tracking: Prioritize and immediately process emergency pick tickets triggered by the Parts Order Specialist to support Top Key Accounts and frontline PSSRs, ensuring parts are dispatched within the critical SLA windows.

3.Inventory Accuracy & Control

Cycle Counting: Perform daily or weekly cycle counts and participate in comprehensive annual physical inventory audits to maintain near-perfect stock accuracy.

Discrepancy Reporting: Immediately identify and report any damaged goods, missing items, or bin location discrepancies to the Parts Manager.

4.EHS & Facility Maintenance

Equipment Operation: Safely operate warehouse material handling equipment, including forklifts, reach trucks, and pallet jacks, to move heavy earthmoving machinery components.

5S Standards: Maintain a clean, organized, and hazard-free workspace in strict compliance with European EHS (Environment, Health, and Safety) regulations.

Qualifications & Requirements

1.Education

High School diploma, vocational training certificate, or equivalent.

2.Work Experience

Minimum of 1-3 years of physical warehousing experience, preferably in a fast-paced parts distribution center (e.g., automotive, construction machinery, or 3PL logistics).

3.Professional Skills & Knowledge

Material Handling: Valid Forklift Operator License (e.g., counterbalance, reach truck) is strictly mandatory.

System Usage: Basic familiarity with using handheld RF scanners, barcode systems, and basic WMS interfaces.

Physical Fitness: Ability to perform physical labor, including lifting heavy components (within legal ergonomic limits), standing, and moving quickly for extended periods.

Efficiency Mindset: Highly organized with a proven ability to work efficiently and hit numeric productivity targets (lines/hour).

4.Language Proficiency

Mandatory: Native or fluent proficiency in the local language of the warehouse location (e.g., German for the Tier 1 Hub).

Preferred: Basic English understanding (e.g., ability to read English part descriptions or system prompts) is a plus, but not required.

5.Personal Attributes

Punctual, reliable, and highly disciplined.

Strong safety awareness and team-player attitude.