Trust Health Ltd provides consultancy and business services to doctors throughout the UK. One of our key areas is providing medical billing and collections for doctors’ private practices. We pride ourselves on having an outstanding reputation in the industry due to our exceptional levels of customer care and ability to personalise our services for each practice.
Due to ongoing expansion, we are looking for a full time Credit Controller to be based at our offices in Horsham, West Sussex. You will work closely with other administration colleagues to ensure the payments for each consultant are received in a timely manner.

SKILLS REQUIRED

• Minimum of two years credit control experience
• Confidence when calling patients to request payment
• Excellent communication skills, both verbal and written
• Proficient in Excel, Word and Outlook
• Act with integrity and honesty at all times and demonstrate diplomacy and discretion when handling confidential information
• Tenacious
• Ability to manage good client relationships
• Flexible and team spirited attitude
• Excellent attention to detail
• Ability to work under pressure and to work to deadlines
• Ability to manage own time effectively

• Producing invoice reminders (including electronic-billing) using medical billing software
• Chasing overdue debts with patients and insurance companies by telephone and letter
• Taking credit card payments over phone
• Maintaining a record of aged debtors to ensure timely collection and effective management; collecting aged debts as outlined in our credit control policy
• Prompt logging of all queries generated and dealing with follow up action as required
• Dealing with correspondence received relating to credit control
• Ad-hoc duties to support team as and when required