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It Analyst Jobs in Canada

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System Engineering Analyst, Canadian Air at General Dynamics Mission Systems Inc
Ottawa, Ontario, Canada - Full Time
Skills Needed
Systems Engineering, Technical Writing, Problem Solving, Requirements Development, System Design, Requirements Management, Multi Disciplinary Teams, Software Engineering Principles, Root Cause Analysis, Test Planning, Integration Testing, Technical Support, Product Improvement, Process Improvement, Uml Diagrams, Aerospace Systems
Specialization
Candidates should possess a Bachelor Degree in Electrical Engineering, Computer Engineering, or Computer Science, along with relevant systems engineering experience. Familiarity with requirements management tools and strong problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
System Engineering Analyst, Canadian Air at General Dynamics Mission Systems Inc
Ottawa, Ontario, Canada - Full Time
Skills Needed
Systems Engineering, Technical Writing, Problem Solving, Requirements Development, System Design, Root Cause Analysis, Uml Diagrams, Test Plans, Integration Testing, Collaboration, Aerospace Systems, Software Engineering, Communication Systems, Rf Systems, Navigation Systems
Specialization
A Bachelor Degree in Electrical Engineering, Computer Engineering, or Computer Science is required, along with relevant systems engineering experience. Candidates should have experience in requirements development, system design, and working in multi-disciplinary teams.
Experience Required
Minimum 2 year(s)
Senior Application Support Analyst, GFT at Dr Bill RBC Ventures
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Application Support, Linux, Sql, Pl/Sql, Oracle, Shell Scripts, Python, Analytical Skills, Communication Skills, Itil, Sdlc, Change Management, Accounting, Insurance, Agile, Problem Solving
Specialization
Candidates must have 5+ years of experience in a 24/7 production support role and a strong understanding of Canadian Insurance and accounting basics. Proficiency in Linux, SQL, PL/SQL, and strong analytical and communication skills are essential.
Experience Required
Minimum 5 year(s)
Group Underwriting Best Practice Analyst at Medavie
Montreal, Quebec, Canada - Full Time
Skills Needed
Data Analysis, Excel, Power Bi, Vba, Pl/Sql, Power Apps, Problem Solving, Attention To Detail, Analytical Thinking, Communication, Team Spirit, Autonomy
Specialization
Candidates should have a post-secondary diploma or degree in a relevant field and 1-3 years of experience in group underwriting, insurance, or data analysis. Proficiency in Excel and bilingualism in French and English are required, with the Group Benefits Associate designation being an asset.
Enterprise IT Business Analyst (U25-159) at FortisAlberta Inc
Calgary, Alberta, Canada - Full Time
Skills Needed
Requirements Elicitation, Business Analysis, Project Management, Stakeholder Engagement, Documentation, Quality Assurance, Change Management, Business Process Modeling, Communication Skills, Problem Solving, Time Management, Organizational Skills, Sap Erp, Microsoft Office 365, Jira, Aris
Specialization
A Degree or Diploma in a relevant field and a minimum of five years of recent experience as an IT Business Analyst in IT Operations and Projects are required. Experience with MIRO and Quality Centre (ALM) is also necessary.
Experience Required
Minimum 5 year(s)
IT Service Desk Analyst - PA2025Q3JB132 at SS&C Technologies
Toronto, Ontario, Canada - Full Time
Skills Needed
User Access Administration, Active Directory, Ticket Tracking Systems, Servicenow, Ms Office Products, Client Support, Troubleshooting, Research Skills
Specialization
Candidates should have a working knowledge of user access administration and experience with ticket tracking systems. Previous client support experience in the financial services industry is preferred.
Analyste-programmeur .NET et JAVA sénior at Exposant 3
Montreal, Quebec, Canada - Full Time
Skills Needed
C#, Asp.Net, Java, Web Services, Sql Server, Oracle, Agile Development, Object Oriented Design, Security Standards, Collaboration, Code Quality, Performance Optimization, Technical Documentation, Frameworks, Development Tools, Communication
Specialization
Candidates should have a college diploma or bachelor's degree in computer science or a related field, with a minimum of 5 years of software development experience, particularly in .NET and Java. Practical experience with SQL Server and Oracle, as well as Agile development methodologies, is also required.
Experience Required
Minimum 5 year(s)
Analyste, Mise en œuvre de portefeuille at CPP Investments
Toronto, Ontario, Canada - Full Time
Skills Needed
Python, Sql, Excel, Vba, Data Analysis, Portfolio Management, Risk Management, Quantitative Strategies, Market Trends, Transaction Analysis, Collaboration, Attention To Detail, Optimization, Financial Analysis, Investment Strategies, Research
Specialization
Candidates should have a relevant degree and up to 3 years of experience in portfolio management or related fields. Technical skills in Python, SQL, Excel, and VBA are required, with advanced skills in data handling considered an asset.
Chargé·e de projet / Analyste marketing at Vidotron
Montreal, Quebec, Canada - Full Time
Skills Needed
Marketing Analysis, Business Development, Kpi Tracking, Competitive Analysis, Team Collaboration, Project Management, Ms Office Suite, Telecommunications Knowledge, Data Synthesis, Time Management, Adaptability, Curiosity, Attention To Detail, Organizational Skills, Pressure Management, Multitasking
Specialization
Candidates should have a bachelor's degree in administration with a concentration in marketing and 3 to 5 years of relevant marketing experience. Strong analytical skills, advanced MS Office proficiency, and the ability to work under pressure are essential.
Experience Required
Minimum 2 year(s)
Programmeur-Analyste, spécialisé Oracle at Exposant 3
Quebec, Quebec, Canada - Full Time
Skills Needed
Oracle, Apex, Php, Pl/Sql, React, Html, Css, Javascript, System Development, Quality Assurance, Documentation, Collaboration, Problem Solving, Technical Support, User Training, Process Improvement
Specialization
Candidates must have a college diploma in computer science or equivalent, with at least eight years of experience in IT, including five years in development using Oracle technologies. Additionally, three years of experience in HTML, CSS, and Javascript programming is required.
Experience Required
Minimum 5 year(s)
Finance Data Analyst, Commercial Finance at Computershare Deutschland GmbH Co KG
Toronto, Ontario, Canada - Full Time
Skills Needed
Financial Analysis, Data Management, Data Analysis, Quantitative Analysis, Qualitative Analysis, Financial Modelling, Database Skills, Visualization Software, Python, Sql, Data Warehousing, Statistical Programming, Business Intelligence, Erp Experience, Cfa, Aca, Acca
Specialization
Candidates should have a minimum of 2 years of financial and analytical experience, along with a bachelor's degree in a numeracy-related discipline. Experience in data management and analysis, particularly in a financial services or fintech environment, is essential.
Experience Required
Minimum 2 year(s)
Senior Analyst, Global Prospect Research at OPERATION SMILE
Toronto, Ontario, Canada - Full Time
Skills Needed
Prospect Research, Data Analysis, Philanthropic Landscape Analysis, Collaboration, Written Communication, Analytical Thinking, Organizational Skills, Research Tools, Risk Management, Due Diligence, Technology Acumen, Relationship Building, Market Intelligence, Funding Trends, Emerging Sectors, Visualizations
Specialization
Candidates must have a minimum of 5 years of experience in prospect research or related roles, with a strong ability to synthesize complex data into strategic insights. Familiarity with research tools and excellent communication skills are essential.
Experience Required
Minimum 5 year(s)
Pension Administration - Senior Analyst at Dream
Quebec, Quebec, Canada - Full Time
Skills Needed
Pension Administration, Analytical Skills, Organization Skills, Attention To Detail, Communication Skills, Teamwork, Excel, Ms Office, Financial Background, Mathematics Background
Specialization
Candidates should have a bachelor's degree in a related field and possess strong analytical and organizational skills. Experience in pensions and defined benefit plans is preferred.
Security/Fraud Operations Senior Analyst at Benevity
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Security Operations, Incident Response, Fraud Operations, Monitoring, Detection, Response, Threat Hunting, Automation, Ai, Mentorship, Communication, Log Analysis, Packet Analysis, Fraud Detection, Financial Fraud, Collaboration
Specialization
Candidates should have 3-5 years of experience in security operations or fraud operations, with hands-on experience in relevant security and fraud tooling. A strong understanding of various fraud schemes and the ability to mentor junior team members is also required.
Experience Required
Minimum 2 year(s)
Senior Genesys Cloud CX Business Analyst at Miratech
Toronto, Ontario, Canada - Full Time
Skills Needed
Genesys Cloud Cx, Business Analysis, Solution Architecture, Call Flows, Routing Logic, Documentation, User Acceptance Testing, Agile Methodologies, Stakeholder Management, Customer Journey Mapping, Cx Optimization, Analytical Skills, Communication Skills, Technical Knowledge, Process Documentation, Best Practices
Specialization
Candidates should have over 5 years of experience as a Business Analyst or Solution Architect in enterprise contact center environments, with strong technical knowledge of the Genesys Cloud CX platform. Excellent analytical, communication, and documentation skills are essential, along with an understanding of contact center KPIs and experience in agile environments.
Experience Required
Minimum 5 year(s)
Senior Genesys Cloud CX Business Analyst at Miratech
Toronto, Ontario, Canada - Full Time
Skills Needed
Genesys Cloud Cx, Business Analysis, Solution Architecture, Call Flows, Routing Logic, Documentation, User Acceptance Testing, Agile Methodologies, Stakeholder Management, Customer Journey Mapping, Cx Optimization, Analytical Skills, Communication Skills, Technical Knowledge, Functional Analysis, Software Engineering
Specialization
Candidates should have over 5 years of experience as a Business Analyst or Solution Architect in enterprise contact center environments, with strong technical knowledge of the Genesys Cloud CX platform. Excellent analytical, communication, and documentation skills are essential, along with an understanding of contact center KPIs and experience in agile environments.
Experience Required
Minimum 5 year(s)
Senior Genesys Cloud CX Business Analyst at Miratech
Toronto, Ontario, Canada - Full Time
Skills Needed
Genesys Cloud Cx, Business Analysis, Solution Architecture, Technical Documentation, Stakeholder Management, Agile Methodologies, Customer Journey Mapping, Cx Optimization, Call Flows, Routing Logic, Analytical Skills, Communication Skills, Documentation Skills, Integration Knowledge, Project Management, Team Collaboration
Specialization
Candidates should have over 5 years of experience as a Business Analyst or Solution Architect in enterprise contact center environments, with strong technical knowledge of the Genesys Cloud CX platform. Excellent analytical, communication, and documentation skills are essential, along with an understanding of contact center KPIs and experience in agile environments.
Experience Required
Minimum 5 year(s)
Platform Support Analyst, North America at INSTANDA
, , Canada - Full Time
Skills Needed
Saas, Technical Support, Sql, Problem Solving, Communication, Analytical Skills, Customer Support Tools, Jira, Confluence, Apis, Azure, Ssl Certificate Management, Dns Concepts, Css, Html, Javascript
Specialization
3+ years’ experience in a SaaS-based customer service or technical support role is required. Strong conceptual, analytical, and problem-solving skills are essential, along with excellent written and verbal communication skills.
Experience Required
Minimum 2 year(s)
Security/Fraud Operations Senior Analyst at Benevity
Calgary, Alberta, Canada - Full Time
Skills Needed
Security Operations, Incident Response, Fraud Operations, Monitoring, Detection, Response, Automation, Ai, Mentorship, Coaching, Communication, Log Analysis, Packet Analysis, Fraud Detection, Threat Hunting, Process Improvement
Specialization
3-5 years of experience in security operations or fraud operations is required. Hands-on experience with security and fraud tooling, as well as a strong understanding of relevant fraud schemes, is essential.
Experience Required
Minimum 2 year(s)
Senior Customer Success Quality Analyst at Samsara
, , Canada - Full Time
Skills Needed
Quality Assurance, Data Analysis, Customer Success, Project Management, Sales Operations, Process Improvement, Communication, Attention To Detail, Team Collaboration, Business Intelligence, Technical Expertise, Gong, Salesforce, Large Language Models, Excel, Tableau
Specialization
Candidates should have 4+ years of relevant experience, ideally in a SaaS environment, and a proven track record in launching quality projects. Strong communication skills and attention to detail are essential.
Experience Required
Minimum 5 year(s)
System Engineering Analyst, Canadian Air at General Dynamics Mission Systems Inc
Ottawa, Ontario, Canada -
Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Systems Engineering, Technical Writing, Problem Solving, Requirements Development, System Design, Requirements Management, Multi-disciplinary Teams, Software Engineering Principles, Root Cause Analysis, Test Planning, Integration Testing, Technical Support, Product Improvement, Process Improvement, UML Diagrams, Aerospace Systems

Industry

Defense and Space Manufacturing

Description
Company Description At General Dynamics Mission Systems–Canada, our focus extends beyond engineering technology solutions—we are dedicated to cultivating careers. If you seek a purpose-driven career solving some of the world’s most critical problems, alongside some of the brightest engineering minds, your application is welcome. Join a community where your unique perspective propels innovation. Why Join Us? Flexible Work Environment: We have On-site and Hybrid positions, this is often dependent on the nature of your role. We offer a variety of options for your work schedule which includes compressed work week options, flexible start times and shut down periods. Professional Development: We offer a number of resources and support to help develop your professional toolkit! You should anticipate regular progress reviews as well as access to educational assistance, professional designations and certification support, training and more! Total Rewards: Consider it covered—health, dental, and beyond. Early access to a pension plan with various perks to acknowledge your contributions to the organization. Job Description Join a team that’s advancing Canada’s aerospace capabilities. As a Systems Engineering Analyst on our Canadian Air team, you’ll play a hands-on role in the design, analysis, testing, and integration of complex aerospace systems that directly support critical air missions. This could include reviewing and documenting architecture and UML diagrams, as well as supporting root cause investigations. Collaboration across departments, participation in aircraft modification efforts, and presenting findings in technical reviews are key aspects of this role—along with a focus on driving product and process improvements. Experience with navigation, RF, software or communication systems considered an asset. The responsibilities and range of activities will vary depending on experience, but in general will include: Performing design, analysis and/or test activities in support of completing the project objectives Documenting analysis, designs and tests (e.g., architecture diagrams, UML diagrams, tech notes, design documents, test plans and test reports) in the format prescribed by standard templates Writing formal test cases and execute them to collect formal test results Preparing written test reports for submission to the end customer Investigating system problem reports and field incident reports; perform root cause and trend analyses Providing technical support during higher level integration and qualification testing Providing technical inputs to, and reviewing technical outputs from subcontractors Interfacing with support departments e.g. Supply Chain, Component Engineering, Contracts; Product and process improvements; identifying opportunities to improve products and services, and drive those changes Making presentations of work at design reviews or other types of peer review Providing support to the software team to ensure alignment to program requirements and operational performance expectations Qualifications Bachelor Degree in Electrical Engineering/Computer Engineering/Computer Science or equivalent Relevant systems engineering experience with complex electronic systems or a combination of equivalent education/experience Experience in/with: requirements development, and system design requirements management tools Systems Engineering processes and tools supporting System Integration and System Verification working in multi-disciplinary teams technical writing Understanding of Software and Systems Engineering principles Strong problem solving skills and ability to conduct analysis leading to good conclusions Enthusiastic contributor, willing to learn, and takes pride and ownership of work It is a requirement that General Dynamics Mission Systems-Canada be registered with the Canadian Controlled Goods program and that all of its workforce be security assessed. Successful applicants must meet all applicable security requirements, including but not limited to the ability to obtain and maintain a Canadian government security clearance. Applicants may be required to meet additional security requirements in order to gain access to technical data, classified areas or information that is subject to international regulations. You must be eligible to work in Canada. Additional Information We believe the unique contributions of each of our colleagues are key in our ability to drive innovation. By fostering a culture of belonging, encouraging idea sharing at all levels, and reinforcing the very real impact of what we do, we offer an environment where everyone can take pride in their work. We respect diverse opinions, and value the lived experiences each and every one of us bring to our workplace. If you require accommodation during any stage of the application process, please contact Human Resources via [email protected].
Responsibilities
As a Systems Engineering Analyst, you will engage in the design, analysis, testing, and integration of complex aerospace systems. Key tasks include documenting designs, performing root cause investigations, and collaborating across departments.
System Engineering Analyst, Canadian Air at General Dynamics Mission Systems Inc
Ottawa, Ontario, Canada - Full Time
Skills Needed
Systems Engineering, Technical Writing, Problem Solving, Requirements Development, System Design, Requirements Management, Multi Disciplinary Teams, Software Engineering Principles, Root Cause Analysis, Test Planning, Integration Testing, Technical Support, Product Improvement, Process Improvement, Uml Diagrams, Aerospace Systems
Specialization
Candidates should possess a Bachelor Degree in Electrical Engineering, Computer Engineering, or Computer Science, along with relevant systems engineering experience. Familiarity with requirements management tools and strong problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
System Engineering Analyst, Canadian Air at General Dynamics Mission Systems Inc
Ottawa, Ontario, Canada - Full Time
Skills Needed
Systems Engineering, Technical Writing, Problem Solving, Requirements Development, System Design, Root Cause Analysis, Uml Diagrams, Test Plans, Integration Testing, Collaboration, Aerospace Systems, Software Engineering, Communication Systems, Rf Systems, Navigation Systems
Specialization
A Bachelor Degree in Electrical Engineering, Computer Engineering, or Computer Science is required, along with relevant systems engineering experience. Candidates should have experience in requirements development, system design, and working in multi-disciplinary teams.
Experience Required
Minimum 2 year(s)
Senior Application Support Analyst, GFT at Dr Bill RBC Ventures
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Application Support, Linux, Sql, Pl/Sql, Oracle, Shell Scripts, Python, Analytical Skills, Communication Skills, Itil, Sdlc, Change Management, Accounting, Insurance, Agile, Problem Solving
Specialization
Candidates must have 5+ years of experience in a 24/7 production support role and a strong understanding of Canadian Insurance and accounting basics. Proficiency in Linux, SQL, PL/SQL, and strong analytical and communication skills are essential.
Experience Required
Minimum 5 year(s)
Group Underwriting Best Practice Analyst at Medavie
Montreal, Quebec, Canada - Full Time
Skills Needed
Data Analysis, Excel, Power Bi, Vba, Pl/Sql, Power Apps, Problem Solving, Attention To Detail, Analytical Thinking, Communication, Team Spirit, Autonomy
Specialization
Candidates should have a post-secondary diploma or degree in a relevant field and 1-3 years of experience in group underwriting, insurance, or data analysis. Proficiency in Excel and bilingualism in French and English are required, with the Group Benefits Associate designation being an asset.
Enterprise IT Business Analyst (U25-159) at FortisAlberta Inc
Calgary, Alberta, Canada - Full Time
Skills Needed
Requirements Elicitation, Business Analysis, Project Management, Stakeholder Engagement, Documentation, Quality Assurance, Change Management, Business Process Modeling, Communication Skills, Problem Solving, Time Management, Organizational Skills, Sap Erp, Microsoft Office 365, Jira, Aris
Specialization
A Degree or Diploma in a relevant field and a minimum of five years of recent experience as an IT Business Analyst in IT Operations and Projects are required. Experience with MIRO and Quality Centre (ALM) is also necessary.
Experience Required
Minimum 5 year(s)
IT Service Desk Analyst - PA2025Q3JB132 at SS&C Technologies
Toronto, Ontario, Canada - Full Time
Skills Needed
User Access Administration, Active Directory, Ticket Tracking Systems, Servicenow, Ms Office Products, Client Support, Troubleshooting, Research Skills
Specialization
Candidates should have a working knowledge of user access administration and experience with ticket tracking systems. Previous client support experience in the financial services industry is preferred.
Analyste-programmeur .NET et JAVA sénior at Exposant 3
Montreal, Quebec, Canada - Full Time
Skills Needed
C#, Asp.Net, Java, Web Services, Sql Server, Oracle, Agile Development, Object Oriented Design, Security Standards, Collaboration, Code Quality, Performance Optimization, Technical Documentation, Frameworks, Development Tools, Communication
Specialization
Candidates should have a college diploma or bachelor's degree in computer science or a related field, with a minimum of 5 years of software development experience, particularly in .NET and Java. Practical experience with SQL Server and Oracle, as well as Agile development methodologies, is also required.
Experience Required
Minimum 5 year(s)
Analyste, Mise en œuvre de portefeuille at CPP Investments
Toronto, Ontario, Canada - Full Time
Skills Needed
Python, Sql, Excel, Vba, Data Analysis, Portfolio Management, Risk Management, Quantitative Strategies, Market Trends, Transaction Analysis, Collaboration, Attention To Detail, Optimization, Financial Analysis, Investment Strategies, Research
Specialization
Candidates should have a relevant degree and up to 3 years of experience in portfolio management or related fields. Technical skills in Python, SQL, Excel, and VBA are required, with advanced skills in data handling considered an asset.
Chargé·e de projet / Analyste marketing at Vidotron
Montreal, Quebec, Canada - Full Time
Skills Needed
Marketing Analysis, Business Development, Kpi Tracking, Competitive Analysis, Team Collaboration, Project Management, Ms Office Suite, Telecommunications Knowledge, Data Synthesis, Time Management, Adaptability, Curiosity, Attention To Detail, Organizational Skills, Pressure Management, Multitasking
Specialization
Candidates should have a bachelor's degree in administration with a concentration in marketing and 3 to 5 years of relevant marketing experience. Strong analytical skills, advanced MS Office proficiency, and the ability to work under pressure are essential.
Experience Required
Minimum 2 year(s)
Programmeur-Analyste, spécialisé Oracle at Exposant 3
Quebec, Quebec, Canada - Full Time
Skills Needed
Oracle, Apex, Php, Pl/Sql, React, Html, Css, Javascript, System Development, Quality Assurance, Documentation, Collaboration, Problem Solving, Technical Support, User Training, Process Improvement
Specialization
Candidates must have a college diploma in computer science or equivalent, with at least eight years of experience in IT, including five years in development using Oracle technologies. Additionally, three years of experience in HTML, CSS, and Javascript programming is required.
Experience Required
Minimum 5 year(s)
Finance Data Analyst, Commercial Finance at Computershare Deutschland GmbH Co KG
Toronto, Ontario, Canada - Full Time
Skills Needed
Financial Analysis, Data Management, Data Analysis, Quantitative Analysis, Qualitative Analysis, Financial Modelling, Database Skills, Visualization Software, Python, Sql, Data Warehousing, Statistical Programming, Business Intelligence, Erp Experience, Cfa, Aca, Acca
Specialization
Candidates should have a minimum of 2 years of financial and analytical experience, along with a bachelor's degree in a numeracy-related discipline. Experience in data management and analysis, particularly in a financial services or fintech environment, is essential.
Experience Required
Minimum 2 year(s)
Senior Analyst, Global Prospect Research at OPERATION SMILE
Toronto, Ontario, Canada - Full Time
Skills Needed
Prospect Research, Data Analysis, Philanthropic Landscape Analysis, Collaboration, Written Communication, Analytical Thinking, Organizational Skills, Research Tools, Risk Management, Due Diligence, Technology Acumen, Relationship Building, Market Intelligence, Funding Trends, Emerging Sectors, Visualizations
Specialization
Candidates must have a minimum of 5 years of experience in prospect research or related roles, with a strong ability to synthesize complex data into strategic insights. Familiarity with research tools and excellent communication skills are essential.
Experience Required
Minimum 5 year(s)
Pension Administration - Senior Analyst at Dream
Quebec, Quebec, Canada - Full Time
Skills Needed
Pension Administration, Analytical Skills, Organization Skills, Attention To Detail, Communication Skills, Teamwork, Excel, Ms Office, Financial Background, Mathematics Background
Specialization
Candidates should have a bachelor's degree in a related field and possess strong analytical and organizational skills. Experience in pensions and defined benefit plans is preferred.
Security/Fraud Operations Senior Analyst at Benevity
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Security Operations, Incident Response, Fraud Operations, Monitoring, Detection, Response, Threat Hunting, Automation, Ai, Mentorship, Communication, Log Analysis, Packet Analysis, Fraud Detection, Financial Fraud, Collaboration
Specialization
Candidates should have 3-5 years of experience in security operations or fraud operations, with hands-on experience in relevant security and fraud tooling. A strong understanding of various fraud schemes and the ability to mentor junior team members is also required.
Experience Required
Minimum 2 year(s)
Senior Genesys Cloud CX Business Analyst at Miratech
Toronto, Ontario, Canada - Full Time
Skills Needed
Genesys Cloud Cx, Business Analysis, Solution Architecture, Call Flows, Routing Logic, Documentation, User Acceptance Testing, Agile Methodologies, Stakeholder Management, Customer Journey Mapping, Cx Optimization, Analytical Skills, Communication Skills, Technical Knowledge, Process Documentation, Best Practices
Specialization
Candidates should have over 5 years of experience as a Business Analyst or Solution Architect in enterprise contact center environments, with strong technical knowledge of the Genesys Cloud CX platform. Excellent analytical, communication, and documentation skills are essential, along with an understanding of contact center KPIs and experience in agile environments.
Experience Required
Minimum 5 year(s)
Senior Genesys Cloud CX Business Analyst at Miratech
Toronto, Ontario, Canada - Full Time
Skills Needed
Genesys Cloud Cx, Business Analysis, Solution Architecture, Call Flows, Routing Logic, Documentation, User Acceptance Testing, Agile Methodologies, Stakeholder Management, Customer Journey Mapping, Cx Optimization, Analytical Skills, Communication Skills, Technical Knowledge, Functional Analysis, Software Engineering
Specialization
Candidates should have over 5 years of experience as a Business Analyst or Solution Architect in enterprise contact center environments, with strong technical knowledge of the Genesys Cloud CX platform. Excellent analytical, communication, and documentation skills are essential, along with an understanding of contact center KPIs and experience in agile environments.
Experience Required
Minimum 5 year(s)
Senior Genesys Cloud CX Business Analyst at Miratech
Toronto, Ontario, Canada - Full Time
Skills Needed
Genesys Cloud Cx, Business Analysis, Solution Architecture, Technical Documentation, Stakeholder Management, Agile Methodologies, Customer Journey Mapping, Cx Optimization, Call Flows, Routing Logic, Analytical Skills, Communication Skills, Documentation Skills, Integration Knowledge, Project Management, Team Collaboration
Specialization
Candidates should have over 5 years of experience as a Business Analyst or Solution Architect in enterprise contact center environments, with strong technical knowledge of the Genesys Cloud CX platform. Excellent analytical, communication, and documentation skills are essential, along with an understanding of contact center KPIs and experience in agile environments.
Experience Required
Minimum 5 year(s)
Platform Support Analyst, North America at INSTANDA
, , Canada - Full Time
Skills Needed
Saas, Technical Support, Sql, Problem Solving, Communication, Analytical Skills, Customer Support Tools, Jira, Confluence, Apis, Azure, Ssl Certificate Management, Dns Concepts, Css, Html, Javascript
Specialization
3+ years’ experience in a SaaS-based customer service or technical support role is required. Strong conceptual, analytical, and problem-solving skills are essential, along with excellent written and verbal communication skills.
Experience Required
Minimum 2 year(s)
Security/Fraud Operations Senior Analyst at Benevity
Calgary, Alberta, Canada - Full Time
Skills Needed
Security Operations, Incident Response, Fraud Operations, Monitoring, Detection, Response, Automation, Ai, Mentorship, Coaching, Communication, Log Analysis, Packet Analysis, Fraud Detection, Threat Hunting, Process Improvement
Specialization
3-5 years of experience in security operations or fraud operations is required. Hands-on experience with security and fraud tooling, as well as a strong understanding of relevant fraud schemes, is essential.
Experience Required
Minimum 2 year(s)
Senior Customer Success Quality Analyst at Samsara
, , Canada - Full Time
Skills Needed
Quality Assurance, Data Analysis, Customer Success, Project Management, Sales Operations, Process Improvement, Communication, Attention To Detail, Team Collaboration, Business Intelligence, Technical Expertise, Gong, Salesforce, Large Language Models, Excel, Tableau
Specialization
Candidates should have 4+ years of relevant experience, ideally in a SaaS environment, and a proven track record in launching quality projects. Strong communication skills and attention to detail are essential.
Experience Required
Minimum 5 year(s)