POSITION SUMMARY

The individual in this position is responsible for participating in and overseeing our delivery of on-going compliance support relationships, periodic on-site FCA-reviews and other significant and complex regulatory projects for our clients. The individual can take a leading role on complex projects. The individual will be asked to assist with certain leadership or management tasks, or certain strategic initiatives. The individual will play a role in maintaining and enhancing the delivery of the firm’s products and services, ensuring high levels of client service and demonstrating technical competence across a range of compliance areas applicable to our clients. The individual is also responsible for the development and maintenance of client relationships and the progression and oversight of other ACA staff.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED EDUCATION AND EXPERIENCE

• Strong academic background (i.e. degree level or recognized professional qualification)
• 8 years of industry experience. Alternatively, at least 6 experience that includes some combination of the following: (i) employment with the Financial Conduct Authority or (ii) in an Analyst / Consultant role with ACA or an equivalent role with a consulting organisation comparable to ACA.
• Expert working knowledge of the Financial Services and Markets Act 2000 (as amended), the Markets in Financial Instruments Directives, the Alternative Investment Fund Managers Directive, and related FCA rules and guidance.

PREFERRED EDUCATION AND EXPERIENCE

• Investment Management Certificate, CISI Diploma in Investment Compliance or similar.
• Supervisory experience

REQUIRED SKILLS AND ATTRIBUTES

• Demonstrated professional integrity
• Dependable, flexible, and adaptable to new ACA initiatives and changing client needs
• Ability to exercise discretion and make independent judgments commensurate with role
• Ability to work in a fast-paced small team environment
• Ability to establish and maintain effective working relationships with colleagues and clients
• Highly motivated and goal oriented; pro-active in one’s own education and career progression; volunteers for and shows initiative on both internal and external projects and tasks.
• Dedicated to upholding ACA’s high-quality standards and customer service focus
• Strong organizational and problem-solving skills with attention to detail
• Strong oral and written communication skills
• Proficient with Microsoft Office applications and comfortable working in a tech enabled environment.

• Oversee the day-to-day regulatory consulting services provided to clients, managing, and coordinating internal delivery teams and more junior members of staff. Dedicate time to coaching them in their career and technical development, including in respect of client interactions and soft skills.
• Perform a broad scope of work during reviews of ACA’s largest and most complicated clients, and to guide, coordinate and consolidate the work of colleagues during these reviews
• Manage assigned client relationships and projects proactively, including providing expert advice and an excellent client experience, as well as monitoring profitability and accounts receivable. Liaising with other internal departments as necessary (finance, sales, legal) where you are the designated account owner, including responding to clients’ questions and needs in a timely manner and ensuring that colleagues contributing to shared accounts do the same.
• Demonstrating a commercial awareness such that additional ACA Group services can be promoted for the benefit of clients where appropriate (via referrals to dedicated sales representatives)
• Identify, manage and/or support ACA special projects and internal initiatives (e.g., drafting articles for industry publications or speaking at external events, participate in sales initiatives, conduct or oversee research on compliance issues, prepare, oversee the preparation of, and/or deliver internal or client training and/or presentations, take a leading role in Key Regulatory Initiatives).
• Formally supervise, train, evaluate, oversee, and provide feedback to colleagues in a supervisory and project manager capacity
• Will adopt a leading role on key internal management-level working groups such as the Technical Working Group or take a prominent role in the Customer Experience Programme.