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Senior Client Liaison Representative at NSW Department of Communities and Justice
PN2, , Australia - Full Time
Skills Needed
Administrative Skills, Communication Skills, Availability
Qualification
Graduate
Technical Support Officer - TP creation at NSW Department of Communities and Justice
PN2, , Australia - Full Time
Skills Needed
Site Visits, Network Administration, Architecture, Switching, Cisco Ios, Computer Science, Ccna, Network Security, Communication Skills
Specialization
Computer Science
Qualification
Graduate
Senior Analyst at Department of Justice and Community Safety
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Client Service Officer | Western Sydney at NSW Department of Communities and Justice
CN2, , Australia - Full Time
Skills Needed
Collaboration
Qualification
Graduate
Aboriginal Field Officer at NSW Department of Communities and Justice
Lismore NSW 2480, , Australia - Full Time
Skills Needed
It
Qualification
Graduate
Program Manager at NSW Department of Communities and Justice
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Service Delivery, Digital Transformation, Stakeholder Engagement, Strategic Leadership, Emerging Technologies
Qualification
Graduate
Legal Support Officer - Clerk Grade 3/4 - Public Defenders Chambers at NSW Department of Communities and Justice
DN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chief Psychology Officer at Department of Justice and Community Safety
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Solicitor (Commercial), Commercial, Property & Technology Branch at Department of Justice and Community Safety
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Manager - Respectful Workplace Support Team at NSW Department of Communities and Justice
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Youth Engagement Officer at Department of Justice and Community Safety
Victoria, Victoria, Australia - Full Time
Skills Needed
Young People
Qualification
Graduate
General Manager, Major Offenders Unit at Department of Justice and Community Safety
Melbourne, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Supervisor at Department of Justice and Community Safety
Bendigo, Victoria, Australia - Full Time
Skills Needed
Assessment
Specialization
Successful completion of certificate iv court operations (compliance).
Qualification
Trade Certificate
Provisional Psychologist / Psychologist - Grafton Youth Justice Community, at NSW Department of Communities and Justice
Grafton NSW 2460, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
EM ICN Commercial Manager at Department of Justice and Community Safety
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Legal Adviser at Department of Justice and Community Safety
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Aboriginal Community Engagement & Culture Officer | Extended Supervision at NSW Department of Communities and Justice
Blacktown NSW 2148, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Team Leader - Property at Department of Justice and Community Safety
Melbourne, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
SCC Operations Support Officer at Department of Justice and Community Safety
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Communications Officer at NSW Department of Communities and Justice
PN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Client Liaison Representative at NSW Department of Communities and Justice
PN2, , Australia -
Full Time


Start Date

Immediate

Expiry Date

16 Sep, 25

Salary

92701.0

Posted On

01 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Administrative Skills, Communication Skills, Availability

Industry

Human Resources/HR

Description

Division: Courts Tribunals and Service Delivery
Location:Parramatta, NSW, AU, 2150

Req ID: 76597

  • Parramatta/Hybrid
  • Ongoing and Temporary - Full-Time (35 HPW) and Part-Time opportunities available
  • Clerk Grade 3/4, base salary ($84,659 - $92,701) pro rata, plus employer’s contribution to superannuation and annual leave loading
Responsibilities

YOUR ROLE

As the Senior Client Liaison Representative (SCLR) role you will play a critical role in providing first point of contact for victims of violent crime with Victims Services. You will be responsible for delivering high level service and support by providing information, advice and referrals directly to victims and their representatives.

WHAT YOU’LL DO

The SCLR is required to act with professionalism, objectivity and integrity, which includes:

  • Work within a team, taking ownership of a trauma-informed client experience and provide first contact resolution where possible.
  • Respond to inbound calls, delivering a consistent client experience, while achieving key performance indicators and performance targets.
  • Display calmness, composure and resilience while dealing with distressed or upset clients and their representatives.
  • Work collaboratively across Victims Services and identify opportunities to improve on services, policies and procedures within the team.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

Senior Client Liaison Representative at NSW Department of Communities and Justice
PN2, , Australia - Full Time
Skills Needed
Administrative Skills, Communication Skills, Availability
Qualification
Graduate
Technical Support Officer - TP creation at NSW Department of Communities and Justice
PN2, , Australia - Full Time
Skills Needed
Site Visits, Network Administration, Architecture, Switching, Cisco Ios, Computer Science, Ccna, Network Security, Communication Skills
Specialization
Computer Science
Qualification
Graduate
Senior Analyst at Department of Justice and Community Safety
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Client Service Officer | Western Sydney at NSW Department of Communities and Justice
CN2, , Australia - Full Time
Skills Needed
Collaboration
Qualification
Graduate
Aboriginal Field Officer at NSW Department of Communities and Justice
Lismore NSW 2480, , Australia - Full Time
Skills Needed
It
Qualification
Graduate
Program Manager at NSW Department of Communities and Justice
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Service Delivery, Digital Transformation, Stakeholder Engagement, Strategic Leadership, Emerging Technologies
Qualification
Graduate
Legal Support Officer - Clerk Grade 3/4 - Public Defenders Chambers at NSW Department of Communities and Justice
DN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chief Psychology Officer at Department of Justice and Community Safety
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Solicitor (Commercial), Commercial, Property & Technology Branch at Department of Justice and Community Safety
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Manager - Respectful Workplace Support Team at NSW Department of Communities and Justice
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Youth Engagement Officer at Department of Justice and Community Safety
Victoria, Victoria, Australia - Full Time
Skills Needed
Young People
Qualification
Graduate
General Manager, Major Offenders Unit at Department of Justice and Community Safety
Melbourne, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Supervisor at Department of Justice and Community Safety
Bendigo, Victoria, Australia - Full Time
Skills Needed
Assessment
Specialization
Successful completion of certificate iv court operations (compliance).
Qualification
Trade Certificate
Provisional Psychologist / Psychologist - Grafton Youth Justice Community, at NSW Department of Communities and Justice
Grafton NSW 2460, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
EM ICN Commercial Manager at Department of Justice and Community Safety
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Legal Adviser at Department of Justice and Community Safety
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Aboriginal Community Engagement & Culture Officer | Extended Supervision at NSW Department of Communities and Justice
Blacktown NSW 2148, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Team Leader - Property at Department of Justice and Community Safety
Melbourne, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
SCC Operations Support Officer at Department of Justice and Community Safety
MCC, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Communications Officer at NSW Department of Communities and Justice
PN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
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