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Jobs Search
Start Date
Immediate
Expiry Date
26 Nov, 26
Salary
0.0
Posted On
28 Aug, 26
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
Yes
Skills
Industry
Information Services
Effi is one of Australia's fastest-growing mortgage CRMs. Four of the country's top broker groups run their business on us. We are scaling fast and looking to launch in US market later this year.
Our product ships fast. Voice AI, agentic AI, AI note-takers, broker-workflow automation - every feature is something a customer asked for. Brokers come to us using six or seven different tools. We replace all of them with one.
Effi is signing bigger brokerages, and when their teams come on board they need someone who can set the platform up properly and teach them to use it well. That is this role.
You own hands-on onboarding, configuration and training for Effi’s enterprise clients, meaning organisations running ten or more seats. You set the platform up around how each business actually works, train their team, and stay with them as their named day-to-day contact once they are live. Most of it runs from our office, with the occasional visit to a client site when it matters.
We are looking for someone who wants to know this product better than anyone. The sort of person who enjoys getting under the bonnet of a system, learning every corner of it, and then making it click for someone else. If you like the training and the problem-solving more than the ticket queue, this will suit you.
You have Effi’s support team behind you for execution, so you are not doing all of it yourself. It is a role that will stretch you quickly, and you should want that.
Key responsibilities
Onboard enterprise clients
Be the person they can reach
Train and keep clients current
Work through the support team