About the job

Role Description Overview:

Job Purpose:

Responsible for managing the company’s accounts receivable activities, ensuring accurate invoicing, timely collection of outstanding amounts, proper reconciliation of customer accounts, and effective follow-up on overdue balances.

Key Responsibilities:

• Prepare and issue customer invoices, debit notes, and credit notes accurately and on time.
• Monitor customer accounts and maintain accurate AR aging reports.
• Follow up with customers on outstanding and overdue payments.
• Coordinate with Sales, Operations, and other departments to resolve billing and payment issues.
• Perform regular customer account reconciliations and investigate discrepancies.
• Record and allocate customer payments against outstanding invoices.
• Prepare weekly and monthly collection and outstanding reports for management.
• Identify long-outstanding balances and escalate critical overdue accounts to management.
• Support the Finance Manager in improving collection and reducing DSO (Days Sales Outstanding).
• Ensure customer credit limits and payment terms are properly maintained and followed.
• Coordinate with customers to obtain payment confirmations and settlement timelines.
• Maintain proper documentation for invoices, payments, reconciliations, and customer correspondence.
• Support month-end and year-end closing activities related to accounts receivable.
• Provide supporting documents and explanations required by internal and external auditors.
• Assist with AR provisions, bad debt assessments, and expected credit loss calculations where applicable.
• Ensure compliance with company financial policies, accounting standards, and internal controls.
• Support management with AR analysis and recommendations to improve cash flow and collection performance.

Key KPIs:

Collection achievement, overdue balance reduction, DSO, accuracy of customer reconciliations, timely invoicing, percentage of long-outstanding receivables, and resolution time for customer disputes.

Qualifications & Skills:

Bachelor’s degree in accounting, Finance, or a related field; 2–5 years of relevant AR/Finance experience; strong Excel and ERP skills; good understanding of accounting principles; strong communication, reconciliation, collection, and analytical skills; and the ability to coordinate effectively with customers and internal teams.

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