Full job description

Job Description

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Entertainment Team as an Entertainment Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

• Strong and extensive Knowledge and Passion for various music genres, including Pop, R&B, Hip-Hop and Electronic, as well as an Awareness of International Music Trends.
• Excellent Networking and Interpersonal Skills with a demonstrated ability to Build Relationships and Collaborate with Artists, Record Labels, and Talent Agencies.
• Strong proficiency in Microsoft Excel, PowerPoint, and Microsoft Office Suite.
• Experience preparing reports, dashboards, trackers, budgets, and P&L analysis.
• Impeccable communication skills, both verbal and written, with fluency in English.
• Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
• Exceptional Time Management and Multi-Tasking skills.
• Superior Problem-Solving Skills and the competence to Exceed Expectations in our dynamic and competitive work environment.
• Flexibility to work evenings, weekends and holidays, based on the requirements of the role.
• 'FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
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Key Responsibilities

• Coordinates the day-to-day administrative operations of the Entertainment Department.
• Maintains entertainment schedules, event calendars, and operational trackers, ensuring all information is accurate and up to date.
• Assists in preparing monthly reports, departmental presentations, and performance summaries.
• Supports the preparation, monitoring, and reconciliation of departmental budgets and P&L reports, ensuring accurate tracking of expenses and revenue.
• Processes purchase requisitions, purchase orders, invoices, supplier payments, and expense claims in accordance with company procedures.
• Maintains contracts, documentation, permits, licenses, and departmental records, ensuring compliance and timely renewals.
• Coordinates internal approvals and follows up with Finance, Procurement, Marketing, Events, and Operations on departmental requirements.
• Prepares weekly, monthly, and ad hoc operational reports, including attendance, entertainment costs, event performance, and revenue analysis.
• Updates and maintains trackers for performers, entertainment schedules, contracts, budgets, invoices, and departmental KPIs.
• Assists with event planning and logistics, ensuring all operational requirements are completed before, during, and after each event.
• Coordinates artist arrivals, accommodation, transportation, and operational requirements where required.
• Maintains inventory records of entertainment equipment, costumes, props, and other departmental assets.
• Responds promptly to internal and external enquiries while providing professional administrative support to the Entertainment team.
• Performs any additional administrative or operational duties.