MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Proven experience in a housekeeping role, with at least 5 years in a manager position.
• Must speak English (Bilingual Preferred)

PREFERRED QUALIFICATIONS:

• Certification in hospitality management or a related field.
• Experience with inventory management and budgeting in a housekeeping context.

SKILLS:

The required skills for this position include strong leadership abilities, which are essential for managing and motivating the housekeeping team. Attention to detail is crucial, as the Assistant Manager must ensure that all areas meet cleanliness standards. Effective communication skills are necessary for collaborating with other departments and addressing guest concerns. Time management skills are also important, as the Assistant Manager will need to prioritize tasks and ensure that cleaning schedules are adhered to. Preferred skills, such as knowledge of inventory management systems, will enhance the efficiency of supply ordering and usage tracking.
Must have experience with Opera, Alice, and Excel

ABOUT THE ROLE:

The Housekeeping Assistant Manager plays a crucial role in ensuring that the cleanliness and overall appearance of the facility meet the highest standards. This position involves overseeing the daily operations of the housekeeping department, managing staff, and ensuring that all cleaning tasks are completed efficiently and effectively. The Assistant Manager will also be responsible for training new staff members and implementing best practices in housekeeping procedures. Additionally, this role requires regular communication with other departments to ensure that guest needs are met promptly. Ultimately, the Housekeeping Assistant Manager contributes to creating a welcoming and comfortable environment for all guests and staff.

RESPONSIBILITIES:

• Supervise and coordinate the daily activities of housekeeping staff to ensure efficient operations.
• Conduct regular inspections of guest rooms and public areas to maintain cleanliness and quality standards.
• Assist in the training and development of housekeeping staff, providing guidance on cleaning techniques and safety protocols.
• Manage inventory of cleaning supplies and equipment, ensuring that all necessary items are stocked and in good condition.
• Collaborate with other departments to address guest requests and resolve any issues related to housekeeping services.