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Artificial Intelligence Jobs in Australia

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Senior Manager Continuous Improvement at Journey Beyond
Adelaide, South Australia, Australia - Full Time
Skills Needed
Continuous Improvement, Artificial Intelligence, Automation, Service Optimization, Data Analytics, Performance Optimization, Quality Assurance, Machine Learning, Customer Experience Transformation, Strategic Leadership, Change Management, Stakeholder Management, Learning And Development, Trend Analysis, Governance
Specialization
The ideal candidate is a strategic leader with proven experience in AI-enabled service transformation and performance optimization. They must possess strong analytical skills and the ability to influence cross-functional teams from concept through to implementation.
Experience Required
Minimum 5 year(s)
Freelance Annotator (English) - AI Trainer at Toloka Annotators
, , Australia - Full Time
Skills Needed
Data Annotation, Fact Checking, Logical Thinking, Reasoning, Attention To Detail, Communication Skills, Artificial Intelligence, Content Classification, English Proficiency
Specialization
Candidates must hold a bachelor's degree in any discipline and have at least one year of professional experience. An advanced level of English (C1 or higher) and strong analytical and reasoning abilities are required.
2027 CommBank & Bankwest Graduate Campaign at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cyber Security, Engineering, Data Science, Artificial Intelligence, Advanced Analytics, Product Management, Finance, Accounting, Procurement, Risk Management, Marketing, Corporate Affairs
Specialization
Applicants must be Australian Citizens or Permanent Residents (excluding certain visa holders) who are in their final year of study or have graduated within the last 24 months. A minimum credit average (65 WAM/GPA, or 70 for Technology roles) is required, and candidates must be willing to relocate to the chosen program location.
Freelance Annotator (English) - AI Trainer at Toloka Annotators
, New South Wales, Australia - Full Time
Skills Needed
Data Annotation, Fact Checking, Logical Thinking, Reasoning, Attention To Detail, Communication Skills, Artificial Intelligence, Content Classification, Generative Ai, Text Analysis, Image Analysis, Video Analysis
Specialization
Candidates must hold a bachelor's degree and have at least one year of professional experience. An advanced level of English (C1 or higher) and strong logical reasoning skills are required.
Sustainability and Resilience Consultant at Aecom USA
Sydney, New South Wales, Australia - Full Time
Skills Needed
Climate Risk Assessment, Sustainability Strategy, Data Analysis, Stakeholder Engagement, Project Management, Environmental Impact Assessment, Net Zero Carbon Management, Infrastructure Sustainability, Climate Adaptation, Technical Reporting, Business Development, Client Relationship Management, Digital Innovation, Artificial Intelligence, Scenario Analysis, Regulatory Compliance
Specialization
Candidates should possess at least 3 years of experience in sustainability or climate resilience, preferably in a consulting environment. A relevant tertiary qualification in a field such as environmental science, engineering, or economics is required, along with strong analytical and communication skills.
Experience Required
Minimum 2 year(s)
Product Manager, Financial Crime at Cuscal
Sydney, New South Wales, Australia - Full Time
Skills Needed
Product Management, Financial Crime, Fraud Monitoring, Artificial Intelligence, Machine Learning, Saas, B2b, Payment Systems, Risk Assessment, Threat Intelligence, Regulatory Compliance, Product Roadmap, Business Case Development, Stakeholder Management, Payments Issuing, Settlements
Specialization
Candidates must have proven product management experience in banking, fraud, and financial crimes, with a preference for SaaS or B2B product delivery. Strong expertise in payment ecosystems and the ability to translate threat intelligence into actionable product roadmaps are essential.
Experience Required
Minimum 5 year(s)
AI Trainer - Freelance Data Annotator at Toloka Annotators
, , Australia - Full Time
Skills Needed
Data Annotation, Fact Checking, Logical Thinking, Reasoning, Attention To Detail, Communication Skills, Artificial Intelligence, Generative Ai, Content Labeling, Content Classification
Specialization
Requires a bachelor's degree in any discipline and at least one year of professional experience. Candidates must possess an advanced level of English and strong logical reasoning abilities.
Regional Sales Director - Tableau & Analytics at Salesforce
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sales Leadership, Team Management, Strategic Planning, Pipeline Management, Business Intelligence, Analytics, Artificial Intelligence, Consultative Sales, Forecasting, Mentoring, Cross Functional Collaboration, Account Management, Data Driven Decision Making, Saas Sales, Customer Relationship Management
Specialization
Candidates must have at least 2 years of people management experience and a proven track record of exceeding sales quotas. Proficiency in SaaS, analytics, and AI technology environments is highly regarded, along with strong analytical and communication skills.
Experience Required
Minimum 2 year(s)
Marketing Director at Starboard Maritime Intelligence
, , Australia - Full Time
Skills Needed
Account Based Marketing, Go To Market Strategy, Revenue Engine Optimization, Sales Enablement, B2b Saas Marketing, Growth Engineering, Brand Positioning, Stakeholder Management, Pipeline Management, Market Development, Pr Management, Commercial Acumen, Meddpicc, Marketing Automation, Data Attribution, Strategic Leadership
Specialization
Requires 10+ years of B2B SaaS experience, specifically in deep-tech or defense-tech marketing with a proven track record of scaling enterprise revenue. Must possess strong systems thinking skills and experience managing long-cycle, multi-stakeholder sovereign deals.
Experience Required
Minimum 10 year(s)
Senior Manager Continuous Improvement at Journey Beyond
Adelaide, South Australia, Australia -
Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Continuous improvement, Artificial intelligence, Automation, Service optimization, Data analytics, Performance optimization, Quality assurance, Machine learning, Customer experience transformation, Strategic leadership, Change management, Stakeholder management, Learning and development, Trend analysis, Governance

Industry

Leisure;Travel & Tourism

Description
Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business. About Journey Beyond Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia. About You You are a strategic continuous improvement leader with proven experience driving AI, automation or service optimisation initiatives at scale. You are highly analytical, commercially minded and comfortable influencing across technical, operational and executive audiences. You will bring: Proven experience leading continuous improvement or AI-enabled service transformation Strong capability in analytics, insight generation and performance optimisation Experience working cross-functionally from concept through to implementation Understanding of AI agents, conversational AI, automation and deflection strategies Exposure to QA frameworks, learning & development models or coaching environments (desirable) Experience in contact centres, digital service or customer experience transformation (desirable) About The Role As Senior Manager – Continuous Improvement you will drive enterprise-wide service optimisation through Artificial Intelligence, automation, quality assurance, and capability uplift. This new senior leadership position is accountable for the design, deployment and continuous optimisation of AI agents across multiple brands, improving customer deflection, resolution rates, and delivering scalable, data-driven service outcomes. You will also leverage AI analytics and machine learning insights to improve performance across digital and assisted service channels, while embedding a repeatable continuous improvement cycle that delivers measurable customer and operational outcomes. Based in Adelaide, this role reports to the General Manager – Travel Centre and leads a specialist team focused on AI optimisation, quality assurance, guest feedback and training. Key responsibilities will include: Implement AI analytics to improve AI agent resolution, using insights and trend analysis to prioritise enhancements. Establish continuous machine learning processes to improve AI agent accuracy, intent recognition and response quality. Manage the continuous improvement cycle: analyse insights, identify improvement opportunities and implement changes. Translate customer, operational, and AI performance data into measurable improvement initiative. Design and roll out a quality assurance framework across AI and human-assisted interactions. Define and document the QA vision, QA model, scoring methodology, and governance approach. Develop and implement a learning and development strategy aligned to service and technology evolution. Create and maintain structure L&D plans to uplift AI literacy, service quality, and continuous improvement capability. Identify and prioritise automation, system, and website enhancement opportunities driven by customer insights. Provide insights to IT, and product teams to deliver self-service and workflow improvements. What We Offer Generous discounts on Journey Beyond travel and experiences Study Assistance Policy Employee Referral Policy Parental Leave program Purchased Leave policy Private Health discounts Employee Assistance Program Discounts on Journey Beyond merchandise Flexible working environment How to Apply If you're excited about shaping the future of customer service through AI, automation and continuous improvement – we’d love to hear from you. Apply now. Join us! Successful candidates are required to provide a current National Police Clearance.

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Responsibilities
The Senior Manager will drive enterprise-wide service optimization by designing and deploying AI agents and automation strategies. They will also lead a specialist team to implement quality assurance frameworks and continuous improvement cycles to enhance customer and operational outcomes.
Senior Manager Continuous Improvement at Journey Beyond
Adelaide, South Australia, Australia - Full Time
Skills Needed
Continuous Improvement, Artificial Intelligence, Automation, Service Optimization, Data Analytics, Performance Optimization, Quality Assurance, Machine Learning, Customer Experience Transformation, Strategic Leadership, Change Management, Stakeholder Management, Learning And Development, Trend Analysis, Governance
Specialization
The ideal candidate is a strategic leader with proven experience in AI-enabled service transformation and performance optimization. They must possess strong analytical skills and the ability to influence cross-functional teams from concept through to implementation.
Experience Required
Minimum 5 year(s)
Freelance Annotator (English) - AI Trainer at Toloka Annotators
, , Australia - Full Time
Skills Needed
Data Annotation, Fact Checking, Logical Thinking, Reasoning, Attention To Detail, Communication Skills, Artificial Intelligence, Content Classification, English Proficiency
Specialization
Candidates must hold a bachelor's degree in any discipline and have at least one year of professional experience. An advanced level of English (C1 or higher) and strong analytical and reasoning abilities are required.
2027 CommBank & Bankwest Graduate Campaign at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cyber Security, Engineering, Data Science, Artificial Intelligence, Advanced Analytics, Product Management, Finance, Accounting, Procurement, Risk Management, Marketing, Corporate Affairs
Specialization
Applicants must be Australian Citizens or Permanent Residents (excluding certain visa holders) who are in their final year of study or have graduated within the last 24 months. A minimum credit average (65 WAM/GPA, or 70 for Technology roles) is required, and candidates must be willing to relocate to the chosen program location.
Freelance Annotator (English) - AI Trainer at Toloka Annotators
, New South Wales, Australia - Full Time
Skills Needed
Data Annotation, Fact Checking, Logical Thinking, Reasoning, Attention To Detail, Communication Skills, Artificial Intelligence, Content Classification, Generative Ai, Text Analysis, Image Analysis, Video Analysis
Specialization
Candidates must hold a bachelor's degree and have at least one year of professional experience. An advanced level of English (C1 or higher) and strong logical reasoning skills are required.
Sustainability and Resilience Consultant at Aecom USA
Sydney, New South Wales, Australia - Full Time
Skills Needed
Climate Risk Assessment, Sustainability Strategy, Data Analysis, Stakeholder Engagement, Project Management, Environmental Impact Assessment, Net Zero Carbon Management, Infrastructure Sustainability, Climate Adaptation, Technical Reporting, Business Development, Client Relationship Management, Digital Innovation, Artificial Intelligence, Scenario Analysis, Regulatory Compliance
Specialization
Candidates should possess at least 3 years of experience in sustainability or climate resilience, preferably in a consulting environment. A relevant tertiary qualification in a field such as environmental science, engineering, or economics is required, along with strong analytical and communication skills.
Experience Required
Minimum 2 year(s)
Product Manager, Financial Crime at Cuscal
Sydney, New South Wales, Australia - Full Time
Skills Needed
Product Management, Financial Crime, Fraud Monitoring, Artificial Intelligence, Machine Learning, Saas, B2b, Payment Systems, Risk Assessment, Threat Intelligence, Regulatory Compliance, Product Roadmap, Business Case Development, Stakeholder Management, Payments Issuing, Settlements
Specialization
Candidates must have proven product management experience in banking, fraud, and financial crimes, with a preference for SaaS or B2B product delivery. Strong expertise in payment ecosystems and the ability to translate threat intelligence into actionable product roadmaps are essential.
Experience Required
Minimum 5 year(s)
AI Trainer - Freelance Data Annotator at Toloka Annotators
, , Australia - Full Time
Skills Needed
Data Annotation, Fact Checking, Logical Thinking, Reasoning, Attention To Detail, Communication Skills, Artificial Intelligence, Generative Ai, Content Labeling, Content Classification
Specialization
Requires a bachelor's degree in any discipline and at least one year of professional experience. Candidates must possess an advanced level of English and strong logical reasoning abilities.
Regional Sales Director - Tableau & Analytics at Salesforce
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sales Leadership, Team Management, Strategic Planning, Pipeline Management, Business Intelligence, Analytics, Artificial Intelligence, Consultative Sales, Forecasting, Mentoring, Cross Functional Collaboration, Account Management, Data Driven Decision Making, Saas Sales, Customer Relationship Management
Specialization
Candidates must have at least 2 years of people management experience and a proven track record of exceeding sales quotas. Proficiency in SaaS, analytics, and AI technology environments is highly regarded, along with strong analytical and communication skills.
Experience Required
Minimum 2 year(s)
Marketing Director at Starboard Maritime Intelligence
, , Australia - Full Time
Skills Needed
Account Based Marketing, Go To Market Strategy, Revenue Engine Optimization, Sales Enablement, B2b Saas Marketing, Growth Engineering, Brand Positioning, Stakeholder Management, Pipeline Management, Market Development, Pr Management, Commercial Acumen, Meddpicc, Marketing Automation, Data Attribution, Strategic Leadership
Specialization
Requires 10+ years of B2B SaaS experience, specifically in deep-tech or defense-tech marketing with a proven track record of scaling enterprise revenue. Must possess strong systems thinking skills and experience managing long-cycle, multi-stakeholder sovereign deals.
Experience Required
Minimum 10 year(s)