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Assistant Manager Jobs in Australia

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Case Manager at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Workflow Management, Case Management, Communication, Relationship Building, Empathy, Problem Solving, Prioritization, Time Management, Investigation, Attention To Detail, Claims Knowledge, Compliance, Customer Service, Conflict Resolution
Specialization
Candidates need strong communication skills, the ability to self-manage, prioritize tasks, and handle difficult conversations with empathy and ownership. Desirable attributes include prior Group Life experience, RG146/ASFA qualifications, and tertiary qualifications in relevant fields like business or insurance.
Experience Required
Minimum 2 year(s)
Duty Manager at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Operational Leadership, Guest Experience Enhancement, Communication, Interpersonal Skills, Room Allocations, Reservations Management, Team Leadership, Training, Development, Emotional Intelligence, Opera Cloud, Front Office Systems, Luxury Hospitality, Problem Solving, Hosting, Discretion
Specialization
Candidates must have experience overseeing Front Office operations, ideally in a luxury hotel, possessing high-level communication and discretion in managing guest needs. Essential capabilities include elevated leadership for team development and a calm, solutions-focused mindset, with proficiency in Front Office systems like Opera Cloud being highly regarded.
Experience Required
Minimum 2 year(s)
I.T. Manager at Accor
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Network Administration, Cybersecurity, Systems Integration, It Project Management, Problem Solving, Communication, Interpersonal Skills, Hardware Evaluation, Software Evaluation, Network Support, Database Server Software, Lan Hardware/Software, Fault Isolation, Performance Studies, Opera, Sharepoint
Specialization
Candidates must possess strong knowledge of network administration, cybersecurity, and systems integration, along with proven experience managing IT projects from start to finish. A Bachelor's degree in a related field is preferable, and experience in a hotel environment, specifically with Opera, SharePoint, and POS systems, is desirable.
Experience Required
Minimum 5 year(s)
Team Manager at Westpac Group
Adelaide, South Australia, Australia - Full Time
Skills Needed
Anti Money Laundering (Aml), Counter Terrorism Financing (Ctf), Sanctions, People Leadership, Coaching, Performance Management, Escalation Handling, Analytical Capability, Investigative Capability, Compliance, Risk Management Frameworks, Legislative Requirements, Stakeholder Engagement, Communication Skills, Workforce Management, Process Management
Specialization
Candidates must possess strong subject matter expertise in AML, CTF, and sanctions, coupled with proven people leadership experience including coaching and performance management. Solid analytical and investigative capability in regulated, high-volume environments, along with a strong understanding of compliance and risk management frameworks, are essential.
Experience Required
Minimum 5 year(s)
Bank Manager at Westpac Group
Normanton, Queensland, Australia - Full Time
Skills Needed
Leadership, Customer Service, Business Banking, Wealth Management, Team Inspiration, Financial Accountability, Operations Management, Risk Management, Sales Leadership, Community Engagement
Specialization
The ideal candidate is a strong, community-embedded leader capable of understanding and engaging with both customers and team members effectively. Success requires juggling interpersonal skills with proven experience in the financial, operational, and risk management aspects of a branch, alongside a track record in sales leadership.
Experience Required
Minimum 5 year(s)
Risk Manager at AustralianSuper
Melbourne, Victoria, Australia - Full Time
Skills Needed
Operational Risk, Enterprise Risk, Internal Audit, External Audit, Risk Management, Leadership, Advisory Skills, Influencing Skills, Communication, Incident Management, Breach Reporting, Risk Reporting, Stakeholder Management, Risk Framework, Audit Engagement, Risk Testing
Specialization
Candidates should have over 7 years of experience in operational risk or audit, preferably in the superannuation industry, along with strong knowledge of risk and compliance frameworks. Leadership and interpersonal skills are essential for effective stakeholder engagement.
Experience Required
Minimum 10 year(s)
Case Manager at EML
Sydney, New South Wales, Australia - Full Time
Skills Needed
Case Management, Workers Compensation, Injury Management, Stakeholder Engagement, Customer Service, Empathy, Resilience, Teamwork, Proactivity, Creativity, Communication, Relationship Building, Problem Solving, Time Management, Adaptability, Collaboration
Specialization
Candidates should have a passion for helping people and the ability to handle challenging conversations. They must be proactive, self-motivated, and capable of building collaborative relationships.
Duty Manager at Accor
, Queensland, Australia - Full Time
Skills Needed
Leadership, Communication, Problem Solving, Customer Focus, Team Management, Guest Experience, Operations Management, Brand Standards, Revenue Driving, Hotel Operations
Specialization
Seeking a confident and customer-focused hospitality professional with strong leadership and communication skills. The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and is passionate about delivering outstanding service and leading high-performing teams.
Experience Required
Minimum 2 year(s)
Cost Manager at Aecom USA
Melbourne, Victoria, Australia - Full Time
Skills Needed
Quantity Surveying, Cost Management, Estimating, Cost Planning, Quantity Measurement, Cash Flow Forecasting, Capital Cost Analysis, Life Cycle Costing, Technical Advice, Microsoft Office Suite, Costx, Adaptability, Stakeholder Engagement
Specialization
Candidates should ideally possess 2+ years of post-graduate experience as a Quantity Surveyor, Cost Manager, or Estimator, with specific knowledge of Australian standards and prior building project experience highly regarded. Essential qualifications include a relevant tertiary qualification and proficiency in Microsoft Office Suite and estimation software like CostX.
Experience Required
Minimum 2 year(s)
Case Manager at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Workflow Management, Case Management, Communication, Relationship Building, Empathy, Problem Solving, Prioritization, Time Management, Investigation, Attention To Detail, Claims Knowledge, Compliance, Customer Service, Conflict Resolution
Specialization
Candidates need strong communication skills, the ability to self-manage, prioritize tasks, and build effective relationships while demonstrating empathy and ownership to deliver member outcomes efficiently. Desirable qualifications include prior Group Life Experience, RG146/ASFA qualifications, or a tertiary qualification in a related field like business, insurance, or finance.
Experience Required
Minimum 2 year(s)
Duty Manager at Accor
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Leadership, Front Office Management, Team Training, Guest Experience, Guest Feedback Management, Interdepartmental Communication, Workplace Culture Promotion, Recruitment, Onboarding, Rostering, Payroll, Team Development, Interpersonal Skills, Negotiation, Adaptability, Pressure Management
Specialization
The ideal candidate is a motivated leader passionate about growth and elevating the guest experience within a fast-paced resort environment. Required qualifications include demonstrated leadership experience in hospitality, strong interpersonal and communication skills, flexibility to work rotating rosters including evenings and weekends, and the ability to remain calm under pressure.
Experience Required
Minimum 2 year(s)
Site Manager at Alder Group
Ballina Shire Council, New South Wales, Australia - Full Time
Skills Needed
On Site Experience, Communication Skills, Team Leadership, Self Motivated, Quality Driven, Collaborative Work, Time Management, Financial Goals, Computer Skills, Mobile Device Skills
Specialization
Candidates should have over 5 years of experience in a similar role and a relevant trade background. Excellent communication skills and a commitment to quality and safety are essential.
Experience Required
Minimum 5 year(s)
Undermanager at Glencore
Ulan, New South Wales, Australia - Full Time
Skills Needed
Statutory Compliance, Production Management, Maintenance Oversight, Supervision, Legislative Compliance, Coaching, Incident Investigation, Field Leadership, Ms Office Suite, Interpersonal Skills, Facilitation Skills
Specialization
Candidates must possess the NSW 2nd Class (Undermanager's) Certificate of Competency and a Diploma in Underground Coal Mine Management. Essential expertise includes advanced knowledge of underground coal mining legislation and the ability to perform decisively in high-pressure environments.
Experience Required
Minimum 5 year(s)
Team Manager at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leading, Mentoring, Claims Handling, Insurance, Financial Services, Risk Awareness, Decision Making, Operational Outcomes, Communication, Team Coaching, Compliance, Risk Management
Specialization
Candidates must have experience leading or mentoring claims professionals, ideally with a background in insurance or financial services, possessing a strong understanding of claims handling practices. The role requires balancing customer empathy with sound risk awareness, confident management of operational outcomes, and clear, authentic communication.
Experience Required
Minimum 5 year(s)
Case Manager at Coal Services
Wollongong City Council, New South Wales, Australia - Full Time
Skills Needed
Claims Management, Workers Compensation, Adobe, Microsoft Word, Microsoft Excel, Stakeholder Engagement, Account Management, Customer Service, Organizational Skills, Prioritization, Written Communication, Verbal Communication, Interpersonal Skills, Medical Terminology
Specialization
Candidates must possess experience in claims management, specifically a minimum of 2-3 years in Workers Compensation, and be competent with the Microsoft Office suite. Essential attributes include sound organizational skills, the ability to prioritize a high workload, and excellent written and verbal communication skills.
Experience Required
Minimum 2 year(s)
Case Manager at The Salvation Army
Gympie, Queensland, Australia - Full Time
Skills Needed
Case Management, Client Assessment, Brief Intervention, Community Services, Social Work, Trauma Informed Practice, Strengths Based Practice, Resilience Focused Practice, Goal Setting, Advocacy, Social Inclusion, Housing Stability, Empowerment, Comprehensive Assessments, Individualized Case Plans, Community Connections
Specialization
Candidates must have a tertiary qualification in Community Services, Social Work, or a related field, along with relevant experience in a social service environment. A current Working with Children Check and Driver’s Licence are also required.
Experience Required
Minimum 2 year(s)
Case Manager at QBE Insurance Group
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Analytical Thinking, Case Management, Claims Settlement, Communication, Critical Thinking, Customer Service, Data Privacy, Disability Claims, Intentional Collaboration, Managing Performance, Negotiation, Personal Injury Claims, Risk Assessments, Sound Judgment, Stakeholder Management
Specialization
Requires previous experience in workers' compensation claims management and a sound understanding of relevant legislation. Candidates must possess strong relationship-building skills, a customer-centric mindset, and the ability to manage complex claims in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Care Manager at Anglicare Sydney
Sydney, New South Wales, Australia - Full Time
Skills Needed
Clinical Care, Leadership, Problem Solving, Team Orientation, Organization, Communication, Supervision, Delegation, Mentoring, Aged Care Accreditation Standards, Person Centred Approach
Specialization
Candidates must possess current nursing registration with AHPRA and demonstrated experience as a Care Manager or senior Registered Nurse within Aged Care, coupled with a hands-on approach to quality clinical care. Desirable qualifications include post-graduate study in relevant disciplines like geriatrics, dementia, or palliative care.
Experience Required
Minimum 2 year(s)
Team Manager at Americold Logistics
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Operations Leadership, Team Development, Shift Management, Customer Service, Kpi Performance, Labour Management, Health And Safety, Safety Culture, Subcontractor Coordination, Performance Management, Attention To Detail, Deadline Oriented, Productivity, Operational Management, People Management, Cross Functional Leadership
Specialization
Candidates must possess a minimum of 3 years of proven operational management experience, including demonstrated success in managing large teams within distribution operations. Strong people management skills, cross-functional leadership capabilities, and effective decision-making in a fast-moving environment are essential requirements.
Experience Required
Minimum 2 year(s)
Case Manager at QBE Insurance Group
Darwin, , Australia - Full Time
Skills Needed
Case Management, Claims Management, Customer Service, Data Privacy, Detail Oriented, Emotional Awareness, Problem Solving, Risk Assessments
Specialization
Candidates should have a highly empathetic customer approach and strong rapport-building skills. Previous experience in customer service or administration is advantageous, along with the ability to work independently in a dynamic environment.
Case Manager at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Workflow Management, Case Management, Communication, Relationship Building, Empathy, Problem Solving, Prioritization, Time Management, Investigation, Attention To Detail, Claims Knowledge, Compliance, Customer Service, Conflict Resolution

Industry

Financial Services

Description
Overview With a focus on quality outcomes by balancing member needs with operational limits, the Case Manager is the primary role to ensure that member / claimant claims are correctly set up in the initial claiming phase and paid correctly at the end of the claiming process. The Case Manager ensures members / claimants receive accurate correspondence, claim documentation and payments are complete. Key Accountabilities and Main Responsibilities Take ownership for handling member’s Death, TI, IP, PI or TPD or claims and communicate regularly and effectively throughout the life of the claim Minimise delays through effective workflow management and take all required action within agreed Fund service level agreements Create a positive experience by quickly establishing rapport with members and beneficiaries Proactively deliver and manage a claims portfolio in accordance with quality case management principles and operating standards. Taking ownership of the claim and ensuring regular and proactive follow-up and phone contact to drive outcomes Consistently deliver high quality work, including low errors and breaches, ensuring team and department results are delivered Listen carefully to members and beneficiaries and respond promptly providing correct information to their concerns and queries Effectively manage difficult conversations by actively listening, empathising, identifying the member or beneficiaries’ real needs and taking personal responsibility for resolving problems/issues Be an active team player and contribute to the achievement of shared team objectives and follow instructions from Specialists and/or Team Leader Ensure all work completed adheres to service and quality standards Develop a high level of claims knowledge to ensure best service the member or beneficiary Embrace and support change to provide superior customer service to fund members or beneficiaries Take personal action to develop capability through appropriate development including challenging on-the-job opportunities Contribute positively and collaboratively to the team’s overall objective to achieve an end-to-end life cycle for every claim that meets or exceeds the fund’s service expectations Provide superior customer service to members, trustees and all stakeholders by managing and processing requests within agreed timeframes and quality levels Ensure compliance with all legislative, financial, policy, procedural and quality requirements Provide efficient and effective query resolution by anticipating claimant needs and taking ownership for first call resolution to ensure an outstanding claims experience The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs Experience & Personal Attributes Good understanding of relevant legislation and industry knowledge Strong communication skills (verbal and written) Ability to self-manage, prioritise work and handle multiple tasks Build effective relationships with team and key contacts Understand and empathise with members needs Take ownership to deliver member outcomes, in a fast, efficient and effective way Ability to effectively handle difficult conversations Accuracy and attention to detail Good investigation and problem-solving abilities Ability to prioritize and time manage multiple tasks to meet tight deadlines Possess a sound knowledge of technical and compliance issues, understanding the relevant policies and legislation Prior Group Life Experience desirable however not essential RG146 / ASFA qualifications desirable Tertiary qualifications or relevant experience in business, insurance, legal, financial planning or related (Desirable) MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate. By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
Responsibilities
The Case Manager is primarily responsible for ensuring member/claimant claims are correctly set up and paid accurately, managing a portfolio of claims (Death, TI, IP, PI, TPD) while maintaining quality standards and minimizing delays. This involves proactive communication, rapport building, and driving outcomes through regular follow-up.
Case Manager at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Workflow Management, Case Management, Communication, Relationship Building, Empathy, Problem Solving, Prioritization, Time Management, Investigation, Attention To Detail, Claims Knowledge, Compliance, Customer Service, Conflict Resolution
Specialization
Candidates need strong communication skills, the ability to self-manage, prioritize tasks, and handle difficult conversations with empathy and ownership. Desirable attributes include prior Group Life experience, RG146/ASFA qualifications, and tertiary qualifications in relevant fields like business or insurance.
Experience Required
Minimum 2 year(s)
Duty Manager at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Operational Leadership, Guest Experience Enhancement, Communication, Interpersonal Skills, Room Allocations, Reservations Management, Team Leadership, Training, Development, Emotional Intelligence, Opera Cloud, Front Office Systems, Luxury Hospitality, Problem Solving, Hosting, Discretion
Specialization
Candidates must have experience overseeing Front Office operations, ideally in a luxury hotel, possessing high-level communication and discretion in managing guest needs. Essential capabilities include elevated leadership for team development and a calm, solutions-focused mindset, with proficiency in Front Office systems like Opera Cloud being highly regarded.
Experience Required
Minimum 2 year(s)
I.T. Manager at Accor
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Network Administration, Cybersecurity, Systems Integration, It Project Management, Problem Solving, Communication, Interpersonal Skills, Hardware Evaluation, Software Evaluation, Network Support, Database Server Software, Lan Hardware/Software, Fault Isolation, Performance Studies, Opera, Sharepoint
Specialization
Candidates must possess strong knowledge of network administration, cybersecurity, and systems integration, along with proven experience managing IT projects from start to finish. A Bachelor's degree in a related field is preferable, and experience in a hotel environment, specifically with Opera, SharePoint, and POS systems, is desirable.
Experience Required
Minimum 5 year(s)
Team Manager at Westpac Group
Adelaide, South Australia, Australia - Full Time
Skills Needed
Anti Money Laundering (Aml), Counter Terrorism Financing (Ctf), Sanctions, People Leadership, Coaching, Performance Management, Escalation Handling, Analytical Capability, Investigative Capability, Compliance, Risk Management Frameworks, Legislative Requirements, Stakeholder Engagement, Communication Skills, Workforce Management, Process Management
Specialization
Candidates must possess strong subject matter expertise in AML, CTF, and sanctions, coupled with proven people leadership experience including coaching and performance management. Solid analytical and investigative capability in regulated, high-volume environments, along with a strong understanding of compliance and risk management frameworks, are essential.
Experience Required
Minimum 5 year(s)
Bank Manager at Westpac Group
Normanton, Queensland, Australia - Full Time
Skills Needed
Leadership, Customer Service, Business Banking, Wealth Management, Team Inspiration, Financial Accountability, Operations Management, Risk Management, Sales Leadership, Community Engagement
Specialization
The ideal candidate is a strong, community-embedded leader capable of understanding and engaging with both customers and team members effectively. Success requires juggling interpersonal skills with proven experience in the financial, operational, and risk management aspects of a branch, alongside a track record in sales leadership.
Experience Required
Minimum 5 year(s)
Risk Manager at AustralianSuper
Melbourne, Victoria, Australia - Full Time
Skills Needed
Operational Risk, Enterprise Risk, Internal Audit, External Audit, Risk Management, Leadership, Advisory Skills, Influencing Skills, Communication, Incident Management, Breach Reporting, Risk Reporting, Stakeholder Management, Risk Framework, Audit Engagement, Risk Testing
Specialization
Candidates should have over 7 years of experience in operational risk or audit, preferably in the superannuation industry, along with strong knowledge of risk and compliance frameworks. Leadership and interpersonal skills are essential for effective stakeholder engagement.
Experience Required
Minimum 10 year(s)
Case Manager at EML
Sydney, New South Wales, Australia - Full Time
Skills Needed
Case Management, Workers Compensation, Injury Management, Stakeholder Engagement, Customer Service, Empathy, Resilience, Teamwork, Proactivity, Creativity, Communication, Relationship Building, Problem Solving, Time Management, Adaptability, Collaboration
Specialization
Candidates should have a passion for helping people and the ability to handle challenging conversations. They must be proactive, self-motivated, and capable of building collaborative relationships.
Duty Manager at Accor
, Queensland, Australia - Full Time
Skills Needed
Leadership, Communication, Problem Solving, Customer Focus, Team Management, Guest Experience, Operations Management, Brand Standards, Revenue Driving, Hotel Operations
Specialization
Seeking a confident and customer-focused hospitality professional with strong leadership and communication skills. The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and is passionate about delivering outstanding service and leading high-performing teams.
Experience Required
Minimum 2 year(s)
Cost Manager at Aecom USA
Melbourne, Victoria, Australia - Full Time
Skills Needed
Quantity Surveying, Cost Management, Estimating, Cost Planning, Quantity Measurement, Cash Flow Forecasting, Capital Cost Analysis, Life Cycle Costing, Technical Advice, Microsoft Office Suite, Costx, Adaptability, Stakeholder Engagement
Specialization
Candidates should ideally possess 2+ years of post-graduate experience as a Quantity Surveyor, Cost Manager, or Estimator, with specific knowledge of Australian standards and prior building project experience highly regarded. Essential qualifications include a relevant tertiary qualification and proficiency in Microsoft Office Suite and estimation software like CostX.
Experience Required
Minimum 2 year(s)
Case Manager at Careers @ MUFG Pension & Market Services
Melbourne, Victoria, Australia - Full Time
Skills Needed
Workflow Management, Case Management, Communication, Relationship Building, Empathy, Problem Solving, Prioritization, Time Management, Investigation, Attention To Detail, Claims Knowledge, Compliance, Customer Service, Conflict Resolution
Specialization
Candidates need strong communication skills, the ability to self-manage, prioritize tasks, and build effective relationships while demonstrating empathy and ownership to deliver member outcomes efficiently. Desirable qualifications include prior Group Life Experience, RG146/ASFA qualifications, or a tertiary qualification in a related field like business, insurance, or finance.
Experience Required
Minimum 2 year(s)
Duty Manager at Accor
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Leadership, Front Office Management, Team Training, Guest Experience, Guest Feedback Management, Interdepartmental Communication, Workplace Culture Promotion, Recruitment, Onboarding, Rostering, Payroll, Team Development, Interpersonal Skills, Negotiation, Adaptability, Pressure Management
Specialization
The ideal candidate is a motivated leader passionate about growth and elevating the guest experience within a fast-paced resort environment. Required qualifications include demonstrated leadership experience in hospitality, strong interpersonal and communication skills, flexibility to work rotating rosters including evenings and weekends, and the ability to remain calm under pressure.
Experience Required
Minimum 2 year(s)
Site Manager at Alder Group
Ballina Shire Council, New South Wales, Australia - Full Time
Skills Needed
On Site Experience, Communication Skills, Team Leadership, Self Motivated, Quality Driven, Collaborative Work, Time Management, Financial Goals, Computer Skills, Mobile Device Skills
Specialization
Candidates should have over 5 years of experience in a similar role and a relevant trade background. Excellent communication skills and a commitment to quality and safety are essential.
Experience Required
Minimum 5 year(s)
Undermanager at Glencore
Ulan, New South Wales, Australia - Full Time
Skills Needed
Statutory Compliance, Production Management, Maintenance Oversight, Supervision, Legislative Compliance, Coaching, Incident Investigation, Field Leadership, Ms Office Suite, Interpersonal Skills, Facilitation Skills
Specialization
Candidates must possess the NSW 2nd Class (Undermanager's) Certificate of Competency and a Diploma in Underground Coal Mine Management. Essential expertise includes advanced knowledge of underground coal mining legislation and the ability to perform decisively in high-pressure environments.
Experience Required
Minimum 5 year(s)
Team Manager at TAL Life Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leading, Mentoring, Claims Handling, Insurance, Financial Services, Risk Awareness, Decision Making, Operational Outcomes, Communication, Team Coaching, Compliance, Risk Management
Specialization
Candidates must have experience leading or mentoring claims professionals, ideally with a background in insurance or financial services, possessing a strong understanding of claims handling practices. The role requires balancing customer empathy with sound risk awareness, confident management of operational outcomes, and clear, authentic communication.
Experience Required
Minimum 5 year(s)
Case Manager at Coal Services
Wollongong City Council, New South Wales, Australia - Full Time
Skills Needed
Claims Management, Workers Compensation, Adobe, Microsoft Word, Microsoft Excel, Stakeholder Engagement, Account Management, Customer Service, Organizational Skills, Prioritization, Written Communication, Verbal Communication, Interpersonal Skills, Medical Terminology
Specialization
Candidates must possess experience in claims management, specifically a minimum of 2-3 years in Workers Compensation, and be competent with the Microsoft Office suite. Essential attributes include sound organizational skills, the ability to prioritize a high workload, and excellent written and verbal communication skills.
Experience Required
Minimum 2 year(s)
Case Manager at The Salvation Army
Gympie, Queensland, Australia - Full Time
Skills Needed
Case Management, Client Assessment, Brief Intervention, Community Services, Social Work, Trauma Informed Practice, Strengths Based Practice, Resilience Focused Practice, Goal Setting, Advocacy, Social Inclusion, Housing Stability, Empowerment, Comprehensive Assessments, Individualized Case Plans, Community Connections
Specialization
Candidates must have a tertiary qualification in Community Services, Social Work, or a related field, along with relevant experience in a social service environment. A current Working with Children Check and Driver’s Licence are also required.
Experience Required
Minimum 2 year(s)
Case Manager at QBE Insurance Group
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Analytical Thinking, Case Management, Claims Settlement, Communication, Critical Thinking, Customer Service, Data Privacy, Disability Claims, Intentional Collaboration, Managing Performance, Negotiation, Personal Injury Claims, Risk Assessments, Sound Judgment, Stakeholder Management
Specialization
Requires previous experience in workers' compensation claims management and a sound understanding of relevant legislation. Candidates must possess strong relationship-building skills, a customer-centric mindset, and the ability to manage complex claims in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Care Manager at Anglicare Sydney
Sydney, New South Wales, Australia - Full Time
Skills Needed
Clinical Care, Leadership, Problem Solving, Team Orientation, Organization, Communication, Supervision, Delegation, Mentoring, Aged Care Accreditation Standards, Person Centred Approach
Specialization
Candidates must possess current nursing registration with AHPRA and demonstrated experience as a Care Manager or senior Registered Nurse within Aged Care, coupled with a hands-on approach to quality clinical care. Desirable qualifications include post-graduate study in relevant disciplines like geriatrics, dementia, or palliative care.
Experience Required
Minimum 2 year(s)
Team Manager at Americold Logistics
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Operations Leadership, Team Development, Shift Management, Customer Service, Kpi Performance, Labour Management, Health And Safety, Safety Culture, Subcontractor Coordination, Performance Management, Attention To Detail, Deadline Oriented, Productivity, Operational Management, People Management, Cross Functional Leadership
Specialization
Candidates must possess a minimum of 3 years of proven operational management experience, including demonstrated success in managing large teams within distribution operations. Strong people management skills, cross-functional leadership capabilities, and effective decision-making in a fast-moving environment are essential requirements.
Experience Required
Minimum 2 year(s)
Case Manager at QBE Insurance Group
Darwin, , Australia - Full Time
Skills Needed
Case Management, Claims Management, Customer Service, Data Privacy, Detail Oriented, Emotional Awareness, Problem Solving, Risk Assessments
Specialization
Candidates should have a highly empathetic customer approach and strong rapport-building skills. Previous experience in customer service or administration is advantageous, along with the ability to work independently in a dynamic environment.