Assistant Manager Jobs in Australia

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Team Manager at TAL Life Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Claims Management, Customer Service, Coaching, Mentoring, Performance Management, Data Analysis, Stakeholder Engagement, Process Improvement, Technical Guidance, Kpi Management, Portfolio Management, Life Insurance, Income Protection, Total Permanent Disability, Team Development
Specialization
Candidates should have a minimum of 4 years’ experience in life insurance claims, particularly with Income Protection and Total Permanent Disability claims. Proven people leadership experience or a strong desire to transition into a leadership role is essential.
Experience Required
Minimum 5 year(s)
Site Manager at LOUIS DREYFUS COMPANY ASIA PTE LTD
Moree, New South Wales, Australia - Full Time
Skills Needed
Safety Management, Team Leadership, Operational Efficiency, Continuous Improvement, Budget Management, Staff Development, Analytical Skills, Risk Identification, Grain Storage, Warehouse Operations, Customer Management, Stakeholder Engagement, Preventative Maintenance, Process Optimization, Coaching, Performance Feedback
Specialization
Candidates should have industry-recognized qualifications in grain sampling and inspection, along with experience in grain storage and handling or warehouse operations. Strong leadership and people management skills are essential, along with the ability to manage a team and seasonal employees.
Experience Required
Minimum 5 year(s)
Duty Manager at Margaret River Brewhouse
MRW6, , Australia - Full Time
Skills Needed
Customer Service, Training, Professional Manner
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Area Manager at ALDI Stores
Hervey Bay, Queensland, Australia - Full Time
Skills Needed
Leadership, Team Management, Customer Service, Operational Efficiency, Communication, Collaboration, Decision Making, Change Management, Feedback Seeking, Conflict Resolution, Training, Development, Commercial Awareness, Safety Management, Continuous Improvement
Specialization
Candidates should have demonstrated experience in leading teams, preferably in a customer-facing environment, and be willing to relocate to the Hervey Bay/Gympie area. A bachelor's or master's degree in any discipline is required, along with relevant experience in a similar role.
Experience Required
Minimum 5 year(s)
Duty Manager at My NRMA
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Sales Talent, Customer Service, Supervisory Skills, Communication Skills, Interpersonal Skills, Relationship Building, Organisational Skills, Service Oriented Mindset
Specialization
Candidates should have experience in sales, customer service, or tourism, with supervisory and communication skills. A current driver's license and completion of a National Police Check are required.
Experience Required
Minimum 2 year(s)
Area Manager at Star Pharmacy Group
Greater Adelaide, South Australia, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Duty Manager at My NRMA
, Queensland, Australia - Full Time
Skills Needed
Sales Talent, Industry Experience, Supervisory Skills, Communication Skills, Interpersonal Skills, Relationship Building, Organisation, Customer Service
Specialization
Candidates should have experience in sales, customer service, or tourism, with vehicle rental experience being desirable. A current unrestricted or provisional driver's license is required, and successful candidates will need to complete a National Police Check.
Experience Required
Minimum 2 year(s)
Duty Manager at Drakes Supermarkets
Emu Park QLD 4710, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Case Manager at EML
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Claims Management, Empathy, Communication Skills, Stakeholder Engagement, Attention To Detail
Specialization
Previous experience in customer service within the medical or corporate field is highly desirable. An empathetic and resilient approach is essential for providing customer-centric support.
Duty Manager at Accor
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Leadership, Interpersonal Skills, Communication, Negotiation, Relationship Building, Adaptability, Team Development, Guest Experience, Collaboration, Service Excellence
Specialization
The ideal candidate will have demonstrated leadership experience in a hotel or resort environment and possess strong interpersonal skills. A confident communicator who can adapt under pressure is essential for this role.
Experience Required
Minimum 2 year(s)
Area Manager at ALDI Stores
City of Moreton Bay, Queensland, Australia - Full Time
Skills Needed
Leadership, Team Management, Customer Service, Operational Efficiency, Financial Performance, Recruitment, Training, Development, Communication, Collaboration, Decision Making, Change Management, Feedback Seeking, Conflict Resolution, Continuous Improvement, Commercial Awareness
Specialization
Candidates should have demonstrated experience in leading teams, preferably in a customer-facing environment, and be willing to relocate to the Hervey Bay/Gympie area. A bachelor's or master's degree in any discipline is required, along with relevant experience in a similar role.
Experience Required
Minimum 5 year(s)
Care Manager at Dovida
PMN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Duty Manager at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Leadership, Team Management, Customer Service, Time Management, Professional Presentation, Problem Solving
Specialization
Candidates should have proven experience in a supervisory role within a hotel front office environment and a strong background in hospitality. Exceptional customer service skills and the ability to manage tasks efficiently are essential.
Experience Required
Minimum 2 year(s)
Duty Manager at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Communication, Problem Solving, Guest Assistance, Operational Decision Making, Safety Management, Hotel Systems Knowledge
Specialization
Candidates should have previous experience in Front Office or a supervisory role within hospitality. Strong leadership, communication, and problem-solving skills are essential, along with a calm and professional demeanor under pressure.
Experience Required
Minimum 2 year(s)
Site Manager at Metricon
Queensland, QLD, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Duty Manager at Minor International
Brisbane, Queensland, Australia - Full Time
Skills Needed
Leadership Experience, Hospitality Industry Knowledge, Customer Service Skills, Time Management, Professional Presentation, Flexibility
Specialization
Proven leadership experience within a hospitality, pub, or gaming venue is required. Candidates should have exceptional customer service skills and strong time management abilities.
Experience Required
Minimum 2 year(s)
Duty Manager at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Communication, Problem Solving, Hotel Systems, Microsoft Office, Customer Service, Operational Efficiency, Safety Compliance
Specialization
Candidates should have a minimum of one year of experience as a Duty Manager in a hotel environment and possess strong leadership and communication skills. Certifications such as RSA, RP, First Aid, and Chief Warden are required or must be obtained.
Experience Required
Minimum 2 year(s)
Chef Manager at Compass Group Australia
Ryde NSW 2112, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
NDIS Manager at Australian Vietnamese Women Association
Richmond VIC 3121, , Australia - Full Time
Skills Needed
Leadership, Developmental Disabilities
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Duty Manager at Careers
Fremantle, Western Australia, Australia - Full Time
Skills Needed
Leading Teams, Team Player, Communication, Organisation, Training, Knowledge Of Hospitality, Reliability, Problem Solving, Anticipating Needs
Specialization
Candidates should have experience in hospitality and be self-driven problem solvers. A strong knowledge of the hospitality scene and the ability to juggle multiple tasks is essential.
Experience Required
Minimum 2 year(s)
Team Manager at TAL Life Limited
Melbourne, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Claims Management, Customer Service, Coaching, Mentoring, Performance Management, Data Analysis, Stakeholder Engagement, Process Improvement, Technical Guidance, KPI Management, Portfolio Management, Life Insurance, Income Protection, Total Permanent Disability, Team Development

Industry

Insurance

Description
Company Description New role in our claims team! Become a key member of the leadership team Permanent, full-time position Brand new offices in Melbourne CBD with onsite fitness & amenities Enjoy the flexibility of hybrid working Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven by big ambitions and empower to create better products and services. Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities. Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance. So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer. Job Description As a Team Manager in Claims, you’ll lead a team of consultants to deliver best practice claims management and outstanding customer service. We put the needs of our partners and customers at the centre of everything we do, which has led to 95% of claims being accepted. You’ll coach and support your team to drive performance, manage KPIs and workflow, and contribute to process improvements and projects with broader business impact. We’re looking for an experienced Team Manager in the Life Insurance industry who is confident, independent, empowered to make sound decisions and shows a digitally progressive spirit! In this role you will: Lead and support a team of 16 Consultants (3 Seniors) who manage a mixed portfolio of medium complexity IP and TPD claims, with a focus on performance, development, and wellbeing. Empower team members through development plans, training, and support for career progression. Oversee portfolio performance, ensuring claims are assessed accurately and meet KPIs and SLAs. Act as the key contact for Australian Super, providing regular updates and maintaining strong stakeholder engagement. Drive process improvements and contribute to broader claims initiatives. Support complex and long-term claims with technical guidance and oversight. Qualifications Minimum 4 years’ experience in life insurance claims, with full exposure to Income Protection (IP) and Total Permanent Disability (TPD) claims at a medium complexity level. Proven people leadership experience managing a claims team across the life insurance industry OR a strong desire to step into a leadership role (e.g., Senior Claims Consultant ready to transition). Capability to coach, mentor, and develop individuals and drive performance within a team environment. Comfortable working with data, KPIs, and SLAs to monitor and drive team output. Demonstrated understanding of end-to-end claims processes and ability to interpret medical and policy information. Confident in building relationships and managing external stakeholders. Additional Information TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be: An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community. Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you. You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. #LI-Hybrid Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility. If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

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Responsibilities
As a Team Manager in Claims, you will lead a team of consultants to deliver best practice claims management and outstanding customer service. You will coach and support your team to drive performance, manage KPIs and workflow, and contribute to process improvements.
Team Manager at TAL Life Limited
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Claims Management, Customer Service, Coaching, Mentoring, Performance Management, Data Analysis, Stakeholder Engagement, Process Improvement, Technical Guidance, Kpi Management, Portfolio Management, Life Insurance, Income Protection, Total Permanent Disability, Team Development
Specialization
Candidates should have a minimum of 4 years’ experience in life insurance claims, particularly with Income Protection and Total Permanent Disability claims. Proven people leadership experience or a strong desire to transition into a leadership role is essential.
Experience Required
Minimum 5 year(s)
Site Manager at LOUIS DREYFUS COMPANY ASIA PTE LTD
Moree, New South Wales, Australia - Full Time
Skills Needed
Safety Management, Team Leadership, Operational Efficiency, Continuous Improvement, Budget Management, Staff Development, Analytical Skills, Risk Identification, Grain Storage, Warehouse Operations, Customer Management, Stakeholder Engagement, Preventative Maintenance, Process Optimization, Coaching, Performance Feedback
Specialization
Candidates should have industry-recognized qualifications in grain sampling and inspection, along with experience in grain storage and handling or warehouse operations. Strong leadership and people management skills are essential, along with the ability to manage a team and seasonal employees.
Experience Required
Minimum 5 year(s)
Duty Manager at Margaret River Brewhouse
MRW6, , Australia - Full Time
Skills Needed
Customer Service, Training, Professional Manner
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Area Manager at ALDI Stores
Hervey Bay, Queensland, Australia - Full Time
Skills Needed
Leadership, Team Management, Customer Service, Operational Efficiency, Communication, Collaboration, Decision Making, Change Management, Feedback Seeking, Conflict Resolution, Training, Development, Commercial Awareness, Safety Management, Continuous Improvement
Specialization
Candidates should have demonstrated experience in leading teams, preferably in a customer-facing environment, and be willing to relocate to the Hervey Bay/Gympie area. A bachelor's or master's degree in any discipline is required, along with relevant experience in a similar role.
Experience Required
Minimum 5 year(s)
Duty Manager at My NRMA
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Sales Talent, Customer Service, Supervisory Skills, Communication Skills, Interpersonal Skills, Relationship Building, Organisational Skills, Service Oriented Mindset
Specialization
Candidates should have experience in sales, customer service, or tourism, with supervisory and communication skills. A current driver's license and completion of a National Police Check are required.
Experience Required
Minimum 2 year(s)
Area Manager at Star Pharmacy Group
Greater Adelaide, South Australia, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Duty Manager at My NRMA
, Queensland, Australia - Full Time
Skills Needed
Sales Talent, Industry Experience, Supervisory Skills, Communication Skills, Interpersonal Skills, Relationship Building, Organisation, Customer Service
Specialization
Candidates should have experience in sales, customer service, or tourism, with vehicle rental experience being desirable. A current unrestricted or provisional driver's license is required, and successful candidates will need to complete a National Police Check.
Experience Required
Minimum 2 year(s)
Duty Manager at Drakes Supermarkets
Emu Park QLD 4710, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Case Manager at EML
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Claims Management, Empathy, Communication Skills, Stakeholder Engagement, Attention To Detail
Specialization
Previous experience in customer service within the medical or corporate field is highly desirable. An empathetic and resilient approach is essential for providing customer-centric support.
Duty Manager at Accor
Sunshine Coast Regional, Queensland, Australia - Full Time
Skills Needed
Leadership, Interpersonal Skills, Communication, Negotiation, Relationship Building, Adaptability, Team Development, Guest Experience, Collaboration, Service Excellence
Specialization
The ideal candidate will have demonstrated leadership experience in a hotel or resort environment and possess strong interpersonal skills. A confident communicator who can adapt under pressure is essential for this role.
Experience Required
Minimum 2 year(s)
Area Manager at ALDI Stores
City of Moreton Bay, Queensland, Australia - Full Time
Skills Needed
Leadership, Team Management, Customer Service, Operational Efficiency, Financial Performance, Recruitment, Training, Development, Communication, Collaboration, Decision Making, Change Management, Feedback Seeking, Conflict Resolution, Continuous Improvement, Commercial Awareness
Specialization
Candidates should have demonstrated experience in leading teams, preferably in a customer-facing environment, and be willing to relocate to the Hervey Bay/Gympie area. A bachelor's or master's degree in any discipline is required, along with relevant experience in a similar role.
Experience Required
Minimum 5 year(s)
Care Manager at Dovida
PMN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Duty Manager at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Leadership, Team Management, Customer Service, Time Management, Professional Presentation, Problem Solving
Specialization
Candidates should have proven experience in a supervisory role within a hotel front office environment and a strong background in hospitality. Exceptional customer service skills and the ability to manage tasks efficiently are essential.
Experience Required
Minimum 2 year(s)
Duty Manager at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Communication, Problem Solving, Guest Assistance, Operational Decision Making, Safety Management, Hotel Systems Knowledge
Specialization
Candidates should have previous experience in Front Office or a supervisory role within hospitality. Strong leadership, communication, and problem-solving skills are essential, along with a calm and professional demeanor under pressure.
Experience Required
Minimum 2 year(s)
Site Manager at Metricon
Queensland, QLD, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Duty Manager at Minor International
Brisbane, Queensland, Australia - Full Time
Skills Needed
Leadership Experience, Hospitality Industry Knowledge, Customer Service Skills, Time Management, Professional Presentation, Flexibility
Specialization
Proven leadership experience within a hospitality, pub, or gaming venue is required. Candidates should have exceptional customer service skills and strong time management abilities.
Experience Required
Minimum 2 year(s)
Duty Manager at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Communication, Problem Solving, Hotel Systems, Microsoft Office, Customer Service, Operational Efficiency, Safety Compliance
Specialization
Candidates should have a minimum of one year of experience as a Duty Manager in a hotel environment and possess strong leadership and communication skills. Certifications such as RSA, RP, First Aid, and Chief Warden are required or must be obtained.
Experience Required
Minimum 2 year(s)
Chef Manager at Compass Group Australia
Ryde NSW 2112, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
NDIS Manager at Australian Vietnamese Women Association
Richmond VIC 3121, , Australia - Full Time
Skills Needed
Leadership, Developmental Disabilities
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Duty Manager at Careers
Fremantle, Western Australia, Australia - Full Time
Skills Needed
Leading Teams, Team Player, Communication, Organisation, Training, Knowledge Of Hospitality, Reliability, Problem Solving, Anticipating Needs
Specialization
Candidates should have experience in hospitality and be self-driven problem solvers. A strong knowledge of the hospitality scene and the ability to juggle multiple tasks is essential.
Experience Required
Minimum 2 year(s)
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