EDUCATION:

• Post secondary diploma or equivalent is considered an asset.
• Prior experience in industrial customer service is considered an asset.
• Valid G class driver’s license and mode of transportation are required.

KNOWLEDGE, SKILLS AND ABILITIES:

• French is considered an asset.
• Understanding of privacy and confidentiality measures.
• Strong knowledge of accounting principles and/or bookkeeping roles.
• Strong financial and mathematical abilities.
• Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external individuals in English.
• Accuracy and attention to detail.
• Excellent Problem solving and time management skills.
• Proficiency with various computer programs, including Microsoft Office.
• Strong organizational skills and an ability to work alone or with others within the company.
• Ability to adapt to last-minute changes.
• Ability to work under pressure and meet deadlines while maintaining a positive attitude.
• Occasional lifting and carrying files, documents or small office items weighing up to 10 pounds.

• Greet and welcome customers or visitors via phone, email, and in-person.
• Assist customers through the ordering process via phone, email, and in-person.
• Process transactions from the point-of-sale terminal and through online banking.
• Reconcile daily sales transactions and maintain an organized record of the transactions.
• Scanning and filing documents.
• Support the Sales and Customer Administrator in maintaining accurate scale ticket records.
• Team player and display professionalism toward our companies and customers.
• Work in accordance with all internal, client and regulated health and safety policies, procedures and/or regulations, including wearing appropriate Personal Protective Equipment (PPE).
• Performs other duties as assigned.