ABOUT DIVERSIFIED:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

REQUIRED SKILLS/QUALIFICATIONS:

• 7+ years of broadcast engineering experience in a studio/control room environment.
• Expert-level troubleshooting skills across video/audio routing, IP media systems, and studio hardware (switchers, cameras, audio consoles, intercoms, monitoring chains, servers, and video walls).
• Strong expertise in Evertz routing systems (SDI and IP-based), including Magnum control platforms and SDVN orchestration.
• High-level technical acumen in managing hybrid and IP-based broadcast infrastructures.
• Hands-on experience with Planar video walls and Sony CLED (Crystal LED) Signature Displays (configuration, calibration, troubleshooting).
• Familiarity with Ross XPression, production switchers (Ross, Grass Valley, Sony, etc.), Dante audio networking, Clear-Com or RTS intercoms, and professional studio camera systems (Sony, Canon, Panasonic).
• Strong understanding of SDI, NDI, and IP broadcast standards (SMPTE ST 2110/AES67 a plus).
• Proven ability to operate independently and resolve issues in high-pressure live production environments.
• Ability to collaborate effectively with IT/networking teams to resolve infrastructure-level issues.
• Ability to lift up to 50 lbs of equipment.
• Flexibility to support live productions during evenings or weekends as needed.
• Strong communication skills and a proactive, detail-oriented approach.

PREFERRED SKILLS/QUALIFICATIONS:

• Experience with media asset management (MAM/PAM) and/or cloud-based production workflows (cross-department collaboration with Media Management and Cloud teams).
• Familiarity with Adobe Creative Cloud applications (Premiere, After Effects, Photoshop) for basic post-production troubleshooting (cross-department collaboration with Post Production teams).
• Understanding of post-production workflows and the ability to assist in resolving editorial or finishing pipeline issues (cross-department collaboration with Post Production teams).
• Experience with cloud troubleshooting skills related to broadcast/post integrations (signal paths, storage access, transcoding failures) (cross-department collaboration with Cloud/IT teams).
• Knowledge of digital signage systems and enterprise-level LED processing platforms.
• Background supporting executive-level and high-profile studio productions.

Studio & Broadcast Operations

• Serve as the lead engineer for daily broadcast and studio operations at the New York City facility.
• Conduct daily readiness checks and preventive maintenance across all broadcast and studio systems to ensure operational reliability.
• Provide quality control and ensure the performance of routing, switching, graphics, audio, video, monitoring, and studio hardware systems during live productions.
• In the event of system failure or operator error, step in to directly operate production equipment to maintain broadcast continuity.

Maintenance & Readiness

• Develop and follow preventive maintenance schedules for all studio infrastructure, including cameras, switchers, audio consoles, intercoms, routers, video walls, servers, and monitoring systems.
• Maintain documentation of system configurations, cabling, signal flows, and maintenance activities.
• Ensure redundancy systems are tested regularly (power, network, and failover paths).
• Identify vulnerabilities and proactively recommend upgrades or replacements to improve studio reliability and performance.

Troubleshooting & Systems Support

• Act as the first and final escalation point for all technical issues during live productions.
• Diagnose and resolve complex failures involving Evertz routing platforms (SDI and IP-based), SDVN orchestration, IP signal transport, and studio hardware such as cameras, switchers, intercoms, and audio consoles.
• Collaborate with IT teams to troubleshoot and resolve networking-related issues (VLANs, multicast, QoS).

Technology Leadership

• Recommend and implement improvements in workflows, systems architecture, and technical practices.
• Manage vendor escalations and coordinate external support when required.
• Provide mentorship and guidance to junior technicians or operators assigned to productions.
• Advise on and support the transition from SDI to IP-based broadcast infrastructures where applicable.

Specialized Systems Expertise

• Maintain and optimize Evertz Magnum routing control and SDVN orchestration systems across hybrid SDI/IP workflows.
• Operate and troubleshoot large-format display technologies including Planar video walls and Sony CLED (Crystal LED) Signature Displays, ensuring proper calibration and performance.
• Provide advanced support for Ross XPression graphics, Dante/AES67 audio networks, and broadcast monitoring tools.
• Support ancillary systems such as digital signage, transcoding, and media asset management.

What You’ll Bring:Education & Certifications:
High School Diploma or equivalent