JOB SUMMARY

Family separation is never easy. The Child Maintenance Service (CMS) helps ensure that parents meet their legal responsibility to support their children financially. Our mission is to ‘get money to children’ because it makes a real difference in their lives. We are transforming and modernising our service at the same time as delivering a vital service to millions of separated families across the country who rely on us.
Colleagues working in CMS are passionate about supporting our customers. We are committed to providing colleagues with clear, accessible and engaging communications that help them to do their jobs well. We also want to share our progress with the public, stakeholders and citizens, reflecting the reality of our work and our achievements.
As a Higher Executive Officer (HEO) within the CMS Communications team, you will work closely with the rest of the team, and contribute to the development of audience-focused, visually engaging content. You will play a key role in creating fresh, innovative, engaging and visually impactful communications products and campaigns that communicate CMS policies and campaigns.
This position is a fantastic opportunity to work within a fast-paced in-house team, producing high-quality visuals and content.

JOB DESCRIPTION

You will:

• Develop communications plans and advise stakeholders on suitable communications solutions and channels to engage audiences and maximise reach.
• Regularly gather insight from a range of sources across CMS and generate actionable insights to improve quality and effectiveness of communications products.
• Develop clear, concise and engaging content for internal and external communications that aligns to the CMS style and tone of voice.
• Manage and develop an Executive Officer (EO), building their communications and leadership capability, quality assuring their work and supporting them to perform at their best.
• Take an active approach to self development, seeking to constantly adapt and update your skillset.
• Provide support, designing visually appealing and accessible products across a range of media to support CMS internal communications activities, including business communications, colleague campaign change projects, conferences and annual events.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Operational Delivery