Job description
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.

This is a great role for someone who loves working with the wider community and a diverse range of people to help them get the best from their living environment, supporting the delivery of our ambitious housing retrofit programmes under the Warm Homes: Social Housing Fund Wave 3 project.
As our Retrofit and Engagement Coordinator, you’ll be directly engaging with residents, both Council tenants and private homeowners / renters, building strong relationships with them and ensuring they’re informed about upcoming and ongoing retrofit projects.
You’ll also be liaising with Council staff, external surveyors, contractors, agencies, and residents to deliver high quality customer care and resident engagement during and after housing retrofit projects, keeping residents updated with appointment dates and addressing any concerns they may have throughout the retrofit process.
This is a two-year fixed term contract offering the opportunity to work at the forefront of sustainable housing development.

Key Responsibilities:

• Engagement with tenants, delivery partner, and contractors to ensure smooth delivery of retrofit works.
• Develop and implement communication strategies to raise awareness and promote participation in the WH: SHF Wave 3 project.
• Support project monitoring, reporting, and evaluation.
• Champion sustainability and inclusivity throughout the project lifecycle.