As a Customer Service Advisor, you will be responsible for delivering an exceptional in-store experience for every customer. You will use your product knowledge and expertise to assist customers with their enquiries, provide helpful advice, and ensure their needs are met. Your friendly and professional approach will help build customer loyalty and contribute to the overall success of the store.

• Customer Service: Advise, serve, and engage with customers to build confidence, loyalty, and ensure a welcoming in-store experience.
• Product Knowledge: Stay up to date with products, services, promotions, and competitor offerings to provide the best advice and solutions to customers.
• Store Standards: Replenish stock daily, maintain high standards of cleanliness and presentation, and follow company policies and procedures to build brand image and customer confidence.
• Teamwork and Values: Embrace company values, contribute to a positive working environment, and support colleagues to ensure happy customers and team members.
• Attitude and Flexibility: Maintain a positive attitude, be punctual and reliable, and adapt to changing needs to support a great store atmosphere.
• Personal Development: Take ownership of your own learning and development, complete required training, and stay informed on company communications and promotions.