OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We’re hiring talent that AI can’t replace to help us shape the future of information management. Join us.
YOUR IMPACTOpenText is seeking an experienced Inside Sales Account Manager to be part of an exciting new team - Advanced Customer Services (ACS). This role requires the candidate to have fluency inGerman.
You will play a pivotal role in the success of the team by managing a high-velocity, high-touch sales motion. You will work closely with Renewals and Customer Management teams to drive growth through net-new ACS subscriptions, cross-sell and upsell opportunities.

Drive Subscription Sales: Manage the entire sales cycle for ACS subscription offerings—from qualification through to close—focusing on annual support packages.
Collaborate Cross-Functionally: Partner with Renewal Account Representatives (RARs), Customer Managers (CMs), and Account Executives (AEs) to identify and develop sales-qualified leads.
Pipeline Management: Maintain an accurate and up-to-date sales pipeline using Salesforce (SFDC); qualify leads passed via the lead share model and actively prospect within assigned territories/accounts.
Customer Consultative Engagement: Conduct discovery sessions, deliver value-based pitches, and align ACS offerings with customer goals such as uptime, system health, proactive planning, and IT resource augmentation.
Quota Accountability: Achieve or exceed monthly and quarterly revenue targets through effective territory management and customer engagement.
ACS Champion: Serve as a subject matter expert and advocate for ACS offerings, reinforcing the value of proactive support and premium services.