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Hospitality Jobs in Canada

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Guest Experience Manager at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Guest Service Management, Conflict Resolution, Operational Oversight, Team Leadership, Staff Scheduling, Internal Auditing, Performance Management, Emergency Response, Pms Systems, Strategic Planning, Coaching And Mentoring, Interdepartmental Collaboration
Specialization
Requires a minimum of two years of experience as a Front Office Supervisor or Duty Manager and a degree or diploma in a Hospitality program. Must possess strong leadership skills, proficiency in PMS systems, and the physical ability to handle operational tasks.
Experience Required
Minimum 2 year(s)
Front Desk Agent at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Service, Problem Solving, Cash Handling, Communication, Teamwork, Telephone Etiquette, Reservation Management, Safety Compliance, Hospitality Management, Conflict Resolution, Time Management, Attention To Detail
Specialization
Candidates must have at least one year of experience in a similar hotel property and possess a Hospitality or Tourism degree or program certificate. Applicants should be reliable, professional, and physically capable of performing tasks such as standing for long periods and lifting up to 40 pounds.
Doorperson at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Service, Luggage Handling, Valet Coordination, Traffic Direction, Problem Solving, Communication, Teamwork, Time Management, Safety Compliance, Guest Relations
Specialization
Requires at least one year of similar experience in a hotel setting and a degree or diploma in Hospitality or Tourism. Must be physically capable of lifting up to 75 pounds and available to work various shifts including weekends and holidays.
Wilde on 27 Events Coordinator at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Event Planning, Client Relationship Management, Banquet Event Orders, Budgeting, Vendor Coordination, Customer Service, Menu Customization, Time Management, Multitasking, Communication Skills, Floor Planning, Hospitality Management
Specialization
Candidates need at least one year of experience planning events in an upscale restaurant and a degree or diploma in Hospitality, Tourism, or Events. Strong communication skills and the flexibility to work evenings, weekends, and holidays are required.
Catering Sales & Events Manager at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Catering Sales, Event Management, Revenue Forecasting, Negotiation, Relationship Building, Client Satisfaction, Beo Preparation, Contract Management, Luxury Hospitality Standards, Financial Acumen, Time Management, Presentation Skills, Microsoft Office, Delphi, Opera, Ci/Ty
Specialization
Requires previous experience in catering or hotel sales within a luxury environment and a degree or diploma in Hospitality, Tourism, or Events. Must be proficient in hotel sales systems like Delphi or Opera and possess strong negotiation and organizational skills.
Experience Required
Minimum 2 year(s)
Welcome Ambassador at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Service, Valet Management, Luggage Handling, Traffic Direction, Problem Solving, Communication, Teamwork, Time Management, Guest Relations, Safety Compliance
Specialization
Candidates need at least one year of customer service experience in a similar hotel role and a degree or diploma in Hospitality or Tourism. Physical ability to lift up to 75 pounds and flexibility to work various shifts is required.
Executive Meeting Manager at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Event Management, Sales Proactivity, Customer Service, Time Management, Account Management, Forecasting, Communication Skills, Multitasking, Detail Orientation, Collaboration, Beo Creation, Revenue Maximization
Specialization
Requires a minimum of one year of experience in events or sales, preferably within the hospitality or tourism sector. A degree or diploma in Hospitality, Tourism, or Events is required, along with the ability to work flexible schedules.
Experience Required
Minimum 2 year(s)
Hunters Landing Host at Recipe Unlimited
Toronto, Ontario, Canada - Full Time
Skills Needed
Hospitality, Salesmanship, Communication, Organizational Skills, Customer Service, Leadership, Teamwork, Punctuality, Reliability, Coaching
Specialization
Candidates should possess excellent communication, social, and organizational skills with a drive for excellence. The role requires a reliable individual who is open to learning, coaching, and working effectively within a team environment.
Multiple Positions at Buffalo Bill's, Whistler, BC at Gibbons Whistler
Whistler, British Columbia, Canada - Full Time
Skills Needed
Hospitality, Customer Service, High Volume Service, Guest Relations, Teamwork, Communication, Conflict Resolution, Crowd Management, Time Management, Adaptability, Attention To Detail, Safety Compliance
Specialization
Candidates should be high-energy, guest-focused, and capable of remaining calm under pressure in a fast-paced environment. While previous hospitality experience is considered an asset, a positive attitude and strong team-oriented mindset are the primary requirements.
Front of House - Late Evening Server at Northland Properties
Calgary, Alberta, Canada - Full Time
Skills Needed
Guest Experience, Menu Knowledge, Communication, Teamwork, Conflict Resolution, Time Management, Hospitality, Table Service
Specialization
Candidates should be energetic, positive, and confident in connecting with people in an upbeat manner. Previous experience in a full-service restaurant is considered an asset.
Host / Hostess at Landry's, LLC.
Edmonton, Alberta, Canada - Full Time
Skills Needed
Guest Relations, Teamwork, Communication, Fast Paced Environment, Hospitality, Customer Service
Specialization
Prior restaurant experience is preferred but not required. Candidates must be friendly, inclusive, respectful, and comfortable working in a fast-paced environment.
Bartender at OTG
Mississauga, Ontario, Canada - Full Time
Skills Needed
Bartending, Cocktail Preparation, Hospitality, Customer Service, Cash Handling, Inventory Management, Communication, Safety And Sanitation, Menu Knowledge, High Volume Service
Specialization
Candidates must have 1-2 years of bartending experience and the ability to lift up to 35 lbs. Applicants are required to obtain SmartServe and TIPS certifications and must have open availability for various shifts.
Experience Required
Minimum 2 year(s)
Server Olive Garden South at Recipe Unlimited
Edmonton, Alberta, Canada - Full Time
Skills Needed
Customer Service, Communication, Organizational Skills, Teamwork, Alcohol Service, Food Safety, Payment Processing, Hospitality
Specialization
Candidates must possess a Provincial Responsible Alcohol Service certification and have the ability to work a flexible schedule. Previous server experience and strong social skills are preferred.
Front of House - Server Late Night at Northland Properties
Calgary, Alberta, Canada - Full Time
Skills Needed
Guest Experience, Menu Knowledge, Communication, Teamwork, Conflict Resolution, Time Management, Hospitality, Table Service
Specialization
Candidates should be energetic, positive, and confident in connecting with people in an upbeat manner. Previous experience in a full-service restaurant serving role is considered an asset.
Line Cook at Hostelling International
Banff, Alberta, Canada - Full Time
Skills Needed
Cooking, Food Preparation, Customer Service, Cash Handling, Communication, Teamwork, Time Management, Adaptability, Problem Solving, Hospitality
Specialization
Previous commercial kitchen experience is desirable but not mandatory as training is provided. Candidates must possess positive energy, a sense of humor, and the ability to handle stressful situations with a smile.
Server- Original Joes Marda Loop at Recipe Unlimited
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Service, Order Taking, Multitasking, Communication Skills, Problem Solving, Cash Handling, Menu Knowledge, Hospitality
Specialization
Requires at least one year of serving experience in a high-volume restaurant or bar. Candidates must possess strong communication skills and the ability to remain calm under pressure.
Front of House - Late Night Server at Northland Properties
Langley, British Columbia, Canada - Full Time
Skills Needed
Guest Experience, Table Service, Communication, Teamwork, Menu Knowledge, Conflict Resolution, Time Management, Hospitality
Specialization
Candidates should be energetic, positive, and confident in connecting with people in an upbeat manner. Previous experience in a full-service restaurant is considered an asset.
Front of House - Host/Hostess at Northland Properties
Napanee, Ontario, Canada - Full Time
Skills Needed
Hospitality, Customer Service, Reservation Management, Organization, Communication, Teamwork, Time Management, Phone Etiquette, Guest Relations, Training
Specialization
Candidates must be energetic, positive, and possess a strong work ethic with a commitment to continuous improvement. Legal entitlement to work in Canada is required as sponsorship is not provided.
Seasonal Host at Aparium Hotel Group
Quinte West, Ontario, Canada - Full Time
Skills Needed
Guest Service, Reservation Management, Communication, Multitasking, Hospitality, Time Management, Microsoft Word, Microsoft Excel, Microsoft Outlook, Table Setting, Phone Etiquette, Collaboration
Specialization
Requires at least one year of experience as a host in a restaurant and proficiency with reservation platforms and basic computing. Candidates must be able to work a flexible schedule and possess the physical ability to stand for long periods and lift up to 30 lbs.
Server Olive Garden South at Recipe Unlimited
Edmonton, Alberta, Canada - Full Time
Skills Needed
Customer Service, Communication, Organization, Teamwork, Alcohol Service, Food Safety, Payment Processing, Hospitality
Specialization
Candidates must possess a Provincial Responsible Alcohol Service certification and have a positive, energetic attitude. Previous server experience and the ability to work a flexible schedule are preferred.
Guest Experience Manager at Concord Hospitality Enterprises
Calgary, Alberta, Canada -
Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service Management, Conflict Resolution, Operational Oversight, Team Leadership, Staff Scheduling, Internal Auditing, Performance Management, Emergency Response, PMS Systems, Strategic Planning, Coaching and Mentoring, Interdepartmental Collaboration

Industry

Hospitality

Description
OUR STORY At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue.  Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel. Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do. OUR ROLE We are seeking an engaging, approachable and service-oriented Guest Experience Manager responsible for overseeing the day-to-day operations of the hotel to ensure exceptional guest service and smooth operational functioning. You will act as the hotel’s primary point of contact for guest concerns and ensure swift and effective resolution of issues. This role requires collaboration with all departments, including Front Office, Housekeeping, Food & Beverage, and Engineering, to maintain Marriott’s Brand Standards and deliver outstanding customer experiences. As a Concord Leader you will be responsible to: ·         Inspire greatness in your team. ·         Encourage and support team members to reach their full potential. ·         Create a work environment that is a Great Place to Work for all. ·         Lead with integrity, transparency, respect, and professionalism. ·         Care for your team and their families. Key accountabilities include: Consistently provide the highest quality of service to our guests and associates alike, setting a shining example for our team. Act as the primary point of contact for escalated guest concerns. Handle guest complaints and service recovery situations professionally. Oversee daily hotel operations, ensuring coordination between Front Office, Housekeeping, F&B, Valet, Engineering, and AYS. Monitor check-in and check-out flow to ensure efficiency and brand compliance. Conduct internal audits to ensure department is BSA compliant. Conduct regular hotel walkthroughs focusing on cleanliness, safety, and service standards. Complete and monitor Front Desk scheduling based on forecasted occupancy. Review daily (plus 3) to ensure staffing levels are appropriate for hotel operations. Prepare detailed shift reports and communicate key updates to senior leadership and external departments. Supervise and support front-line teams, providing guidance during operational challenges. Assist with training and onboarding across departments as needed. Provide coaching and counseling when performance or conduct issues arise. Support Front Desk, Valet, Concierge, and AYS teams during high-demand periods. Conduct annual performance reviews, providing constructive feedback and career development guidance. Take charge during emergencies (fire alarms, medical incidents, security issues). Ensure compliance with hotel policies, health and safety regulations, and emergency procedures. Your story: A seasoned professional with a minimum of two years of experience in a Front Office Supervisor or Duty Manager role. A Hospitality program graduate or degree holder. Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, with a strong commitment to safety. Someone who has solid leadership skills, adept at training, coaching and motivating a team. An exceptional problem-solver, knowing how to troubleshoot and resolve situations efficiently. Agile, able to shift priorities as needed, including handling guest or associate situations that may occur outside of typical work hours, covering shifts as necessary. Excellent working knowledge of PMS systems. Able to work well under pressure and enjoy a fast-paced environment. An excellent communicator who values teamwork and collaboration. Able to combine strategic planning and day-to-day management. Physically able to stand, sit, walk, push, pull, crouch, and lift or carry objects up to 40 pounds or more. Benefits * Competitive wages * Medical, dental, and vision insurance * Life insurance and short/long-term disability options * Tuition assistance * Discounted room rates at Concord-managed hotels * Training, development, and career advancement opportunities Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer: “We Are Concord!”   We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.    
Responsibilities
Oversee daily hotel operations and act as the primary point of contact for guest concerns to ensure exceptional service and brand compliance. Lead and support front-line teams across multiple departments while managing scheduling and performance reviews.
Guest Experience Manager at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Guest Service Management, Conflict Resolution, Operational Oversight, Team Leadership, Staff Scheduling, Internal Auditing, Performance Management, Emergency Response, Pms Systems, Strategic Planning, Coaching And Mentoring, Interdepartmental Collaboration
Specialization
Requires a minimum of two years of experience as a Front Office Supervisor or Duty Manager and a degree or diploma in a Hospitality program. Must possess strong leadership skills, proficiency in PMS systems, and the physical ability to handle operational tasks.
Experience Required
Minimum 2 year(s)
Front Desk Agent at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Service, Problem Solving, Cash Handling, Communication, Teamwork, Telephone Etiquette, Reservation Management, Safety Compliance, Hospitality Management, Conflict Resolution, Time Management, Attention To Detail
Specialization
Candidates must have at least one year of experience in a similar hotel property and possess a Hospitality or Tourism degree or program certificate. Applicants should be reliable, professional, and physically capable of performing tasks such as standing for long periods and lifting up to 40 pounds.
Doorperson at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Service, Luggage Handling, Valet Coordination, Traffic Direction, Problem Solving, Communication, Teamwork, Time Management, Safety Compliance, Guest Relations
Specialization
Requires at least one year of similar experience in a hotel setting and a degree or diploma in Hospitality or Tourism. Must be physically capable of lifting up to 75 pounds and available to work various shifts including weekends and holidays.
Wilde on 27 Events Coordinator at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Event Planning, Client Relationship Management, Banquet Event Orders, Budgeting, Vendor Coordination, Customer Service, Menu Customization, Time Management, Multitasking, Communication Skills, Floor Planning, Hospitality Management
Specialization
Candidates need at least one year of experience planning events in an upscale restaurant and a degree or diploma in Hospitality, Tourism, or Events. Strong communication skills and the flexibility to work evenings, weekends, and holidays are required.
Catering Sales & Events Manager at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Catering Sales, Event Management, Revenue Forecasting, Negotiation, Relationship Building, Client Satisfaction, Beo Preparation, Contract Management, Luxury Hospitality Standards, Financial Acumen, Time Management, Presentation Skills, Microsoft Office, Delphi, Opera, Ci/Ty
Specialization
Requires previous experience in catering or hotel sales within a luxury environment and a degree or diploma in Hospitality, Tourism, or Events. Must be proficient in hotel sales systems like Delphi or Opera and possess strong negotiation and organizational skills.
Experience Required
Minimum 2 year(s)
Welcome Ambassador at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Service, Valet Management, Luggage Handling, Traffic Direction, Problem Solving, Communication, Teamwork, Time Management, Guest Relations, Safety Compliance
Specialization
Candidates need at least one year of customer service experience in a similar hotel role and a degree or diploma in Hospitality or Tourism. Physical ability to lift up to 75 pounds and flexibility to work various shifts is required.
Executive Meeting Manager at Concord Hospitality Enterprises
Calgary, Alberta, Canada - Full Time
Skills Needed
Event Management, Sales Proactivity, Customer Service, Time Management, Account Management, Forecasting, Communication Skills, Multitasking, Detail Orientation, Collaboration, Beo Creation, Revenue Maximization
Specialization
Requires a minimum of one year of experience in events or sales, preferably within the hospitality or tourism sector. A degree or diploma in Hospitality, Tourism, or Events is required, along with the ability to work flexible schedules.
Experience Required
Minimum 2 year(s)
Hunters Landing Host at Recipe Unlimited
Toronto, Ontario, Canada - Full Time
Skills Needed
Hospitality, Salesmanship, Communication, Organizational Skills, Customer Service, Leadership, Teamwork, Punctuality, Reliability, Coaching
Specialization
Candidates should possess excellent communication, social, and organizational skills with a drive for excellence. The role requires a reliable individual who is open to learning, coaching, and working effectively within a team environment.
Multiple Positions at Buffalo Bill's, Whistler, BC at Gibbons Whistler
Whistler, British Columbia, Canada - Full Time
Skills Needed
Hospitality, Customer Service, High Volume Service, Guest Relations, Teamwork, Communication, Conflict Resolution, Crowd Management, Time Management, Adaptability, Attention To Detail, Safety Compliance
Specialization
Candidates should be high-energy, guest-focused, and capable of remaining calm under pressure in a fast-paced environment. While previous hospitality experience is considered an asset, a positive attitude and strong team-oriented mindset are the primary requirements.
Front of House - Late Evening Server at Northland Properties
Calgary, Alberta, Canada - Full Time
Skills Needed
Guest Experience, Menu Knowledge, Communication, Teamwork, Conflict Resolution, Time Management, Hospitality, Table Service
Specialization
Candidates should be energetic, positive, and confident in connecting with people in an upbeat manner. Previous experience in a full-service restaurant is considered an asset.
Host / Hostess at Landry's, LLC.
Edmonton, Alberta, Canada - Full Time
Skills Needed
Guest Relations, Teamwork, Communication, Fast Paced Environment, Hospitality, Customer Service
Specialization
Prior restaurant experience is preferred but not required. Candidates must be friendly, inclusive, respectful, and comfortable working in a fast-paced environment.
Bartender at OTG
Mississauga, Ontario, Canada - Full Time
Skills Needed
Bartending, Cocktail Preparation, Hospitality, Customer Service, Cash Handling, Inventory Management, Communication, Safety And Sanitation, Menu Knowledge, High Volume Service
Specialization
Candidates must have 1-2 years of bartending experience and the ability to lift up to 35 lbs. Applicants are required to obtain SmartServe and TIPS certifications and must have open availability for various shifts.
Experience Required
Minimum 2 year(s)
Server Olive Garden South at Recipe Unlimited
Edmonton, Alberta, Canada - Full Time
Skills Needed
Customer Service, Communication, Organizational Skills, Teamwork, Alcohol Service, Food Safety, Payment Processing, Hospitality
Specialization
Candidates must possess a Provincial Responsible Alcohol Service certification and have the ability to work a flexible schedule. Previous server experience and strong social skills are preferred.
Front of House - Server Late Night at Northland Properties
Calgary, Alberta, Canada - Full Time
Skills Needed
Guest Experience, Menu Knowledge, Communication, Teamwork, Conflict Resolution, Time Management, Hospitality, Table Service
Specialization
Candidates should be energetic, positive, and confident in connecting with people in an upbeat manner. Previous experience in a full-service restaurant serving role is considered an asset.
Line Cook at Hostelling International
Banff, Alberta, Canada - Full Time
Skills Needed
Cooking, Food Preparation, Customer Service, Cash Handling, Communication, Teamwork, Time Management, Adaptability, Problem Solving, Hospitality
Specialization
Previous commercial kitchen experience is desirable but not mandatory as training is provided. Candidates must possess positive energy, a sense of humor, and the ability to handle stressful situations with a smile.
Server- Original Joes Marda Loop at Recipe Unlimited
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Service, Order Taking, Multitasking, Communication Skills, Problem Solving, Cash Handling, Menu Knowledge, Hospitality
Specialization
Requires at least one year of serving experience in a high-volume restaurant or bar. Candidates must possess strong communication skills and the ability to remain calm under pressure.
Front of House - Late Night Server at Northland Properties
Langley, British Columbia, Canada - Full Time
Skills Needed
Guest Experience, Table Service, Communication, Teamwork, Menu Knowledge, Conflict Resolution, Time Management, Hospitality
Specialization
Candidates should be energetic, positive, and confident in connecting with people in an upbeat manner. Previous experience in a full-service restaurant is considered an asset.
Front of House - Host/Hostess at Northland Properties
Napanee, Ontario, Canada - Full Time
Skills Needed
Hospitality, Customer Service, Reservation Management, Organization, Communication, Teamwork, Time Management, Phone Etiquette, Guest Relations, Training
Specialization
Candidates must be energetic, positive, and possess a strong work ethic with a commitment to continuous improvement. Legal entitlement to work in Canada is required as sponsorship is not provided.
Seasonal Host at Aparium Hotel Group
Quinte West, Ontario, Canada - Full Time
Skills Needed
Guest Service, Reservation Management, Communication, Multitasking, Hospitality, Time Management, Microsoft Word, Microsoft Excel, Microsoft Outlook, Table Setting, Phone Etiquette, Collaboration
Specialization
Requires at least one year of experience as a host in a restaurant and proficiency with reservation platforms and basic computing. Candidates must be able to work a flexible schedule and possess the physical ability to stand for long periods and lift up to 30 lbs.
Server Olive Garden South at Recipe Unlimited
Edmonton, Alberta, Canada - Full Time
Skills Needed
Customer Service, Communication, Organization, Teamwork, Alcohol Service, Food Safety, Payment Processing, Hospitality
Specialization
Candidates must possess a Provincial Responsible Alcohol Service certification and have a positive, energetic attitude. Previous server experience and the ability to work a flexible schedule are preferred.