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Hospitality Jobs in Germany

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Rezeptionsmitarbeiter (m/w/d) DO & CO Hotel München at DO & CO AG
München, Brandenburg, Germany - Full Time
Skills Needed
Guest Relation Management, Check In And Check Out, Reservation Management, Concierge Services, Billing And Accounting, Customer Service, German Language, English Language, Organization, Communication, Hospitality Management
Specialization
Experience in luxury hospitality is preferred, along with a professional appearance and a strong service orientation. Fluency in German and English is required, and a Class B driver's license is desirable.
Experience Required
Minimum 2 year(s)
F&B Host / Barkeeper in der Spätschicht (m/w/d) at Radisson Hotel Group
Leipzig, Saxony, Germany - Full Time
Skills Needed
Guest Service, Bartending, Restaurant Service, Communication Skills, Resource Management, Problem Solving, Digital Tool Proficiency, Teamwork, Food Preparation, Beverage Preparation
Specialization
Experience in service is an advantage but not mandatory; German language skills are required. Candidates should possess a hands-on mentality, passion for gastronomy, and reliability in a demanding environment.
Küchenchef (m/w/d) at Moa & Heidegrund Betriebs GmbH & Co. KG
Garrel, Lower Saxony, Germany - Full Time
Skills Needed
Kitchen Management, Menu Planning, Quality Assurance, Haccp, Cost Optimization, Budget Management, Team Leadership, Staff Scheduling, Food Cost Calculation, Ms Office, Excel, Communication Skills, Problem Solving, Event Catering, Inventory Management, Personnel Development
Specialization
Requires completed vocational training as a chef with at least 5 years of experience, including 2 years in a leadership role. Must be proficient in MS Office, cost structures, and possess strong communication skills in German.
Experience Required
Minimum 5 year(s)
Chief Engineer at Accor
Hamburg, , Germany - Full Time
Skills Needed
Facility Maintenance, Budget Management, Health And Safety Compliance, Ppm Scheduling, Contractor Management, Stock Control, Fire Safety, Team Leadership, Project Management, Mep Management, Facility Management Software, Customer Service
Specialization
Requires extensive knowledge of building management, MEP, and health and safety compliance. Candidates must have experience in project management, budget oversight, and leading teams within a hospitality environment.
Experience Required
Minimum 5 year(s)
Night Audit (m/w/d) at Accor
Berlin, , Germany - Full Time
Skills Needed
Night Audit, Front Desk Operations, Guest Relations, Cash Handling, Security Monitoring, English Fluency, Communication, Problem Solving
Specialization
The ideal candidate has relevant professional experience and is fluent in English. A proactive personality, strong communication skills, and a customer-oriented mindset are essential for this role.
Empfangsmitarbeiter Combo Hotel ibis und ibis budget Leipzig City ab Juli 2 at Accor
Leipzig, Saxony, Germany - Full Time
Skills Needed
Guest Relations, Check In/Check Out, Opera Cloud, German Language, English Language, Up Selling, Billing, Customer Service
Specialization
A service-oriented personality is essential, with experience in guest relations and Opera Cloud or similar systems preferred. Proficiency in German and English is required, with additional languages being an advantage.
Hotel Cleanliness Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Berlin, , Germany - Full Time
Skills Needed
Housekeeping, Cleaning, Guest Relations, Attention To Detail, Time Management, Physical Stamina, Professional Communication, Quality Standards
Specialization
Must be able to stand, walk, and perform physical tasks including lifting and moving objects up to 50 pounds. Requires a professional appearance and adherence to company policies and safety standards.
Assistant Housekeeping Manager (m/w/d) at The Cloud One
Munich, Bavaria, Germany - Full Time
Skills Needed
Housekeeping Management, Quality Control, Staff Coordination, Team Leadership, Inventory Management, Customer Service, Communication, Coaching, Training, Hospitality Standards
Specialization
Candidates should have experience in the hotel or hospitality industry, though career changers are welcome to apply. Strong communication skills in German and English, along with a high service orientation and quality awareness, are required.
Night Audit (m/w/d) at The Cloud One
Berlin, , Germany - Full Time
Skills Needed
Front Office Operations, Night Audit, Cash Management, Reservation Management, Customer Service, Communication, Teamwork, Hospitality Management, Breakfast Preparation, English Language Proficiency, German Language Proficiency
Specialization
Candidates should have a background in hotel management or relevant experience in the hospitality industry, though career changers are welcome. Strong communication skills in both German and English, along with a passion for service and teamwork, are essential.
Front Office Agent (m/w/d) - München Airport Marriott Hotel at Borealis Hotel Group
Freising, Bavaria, Germany - Full Time
Skills Needed
Guest Relations, Check In/Check Out, Opera Pms, Complaint Management, German Language, English Language, Teamwork, Quality Management, Reservation Management, Vip Guest Handling
Specialization
Requires vocational training in hotel management or equivalent experience in hotel reception or service industries. Proficiency in German and English is required, and experience with the Opera booking system is preferred.
Packer Zolllager (m/w/d) Airline Catering München at DO & CO AG
München, Brandenburg, Germany - Full Time
Skills Needed
Airline Catering, Warehouse Operations, Inventory Management, Logistics, Packing, Ms Office, Communication, Stress Resistance, Reliability, Quality Awareness, Customer Service Orientation
Specialization
Candidates should have experience in airline catering, gastronomy, or warehouse operations and possess a valid Class B driver's license. Good German and English language skills, reliability, and the ability to pass a security background check are required.
Empfangsmitarbeiter (m/w/d) at The Cloud One
Munich, Bavaria, Germany - Full Time
Skills Needed
Customer Service, Check In, Check Out, Reservation Management, Billing, Cash Handling, Administrative Tasks, Front Office Operations, Back Office Support, Communication, Teamwork, Hospitality Management, German Language, English Language
Specialization
Candidates should have a background in hotel management or hospitality, though career changers are welcome to apply. Strong communication skills in both German and English, along with a service-oriented mindset, are essential.
F&B Allrounder (m/w/d) Rooftop Bar - Minijob at Radisson Hotel Group
Hamburg, Hamburg, Germany - Full Time
Skills Needed
Guest Service, Food And Beverage Service, Bar Service, Kitchen Support, Communication Skills, Problem Solving, Digital Tool Proficiency, Teamwork, Reliability, German Language
Specialization
Candidates should have a hands-on mentality, a passion for gastronomy, and basic German language skills. Previous service experience is an advantage but not mandatory.
Front Office Supervisor (m/w/d) at Radisson Hotel Group
Ettlingen, Baden-Württemberg, Germany - Full Time
Skills Needed
Front Office Management, Guest Relations, Team Supervision, Check In/Check Out Procedures, Reservation Management, German Language, English Language, Conflict Resolution, Digital Tool Proficiency, Communication Skills, Payment Processing, Staff Training
Specialization
Requires previous reception experience combined with strong supervisory and management skills. Proficiency in German and English, along with a passion for hospitality and digital tool adaptability, is essential.
Experience Required
Minimum 2 year(s)
Empfangsmitarbeiter Combo Hotel ibis und ibis budget Leipzig City at Accor
Leipzig, Saxony, Germany - Full Time
Skills Needed
Guest Relations, Check In/Check Out, Opera Cloud, German Language, English Language, Up Selling, Billing, Customer Service
Specialization
A service-oriented personality is essential, with experience in guest relations and Opera Cloud or similar systems preferred. Fluency in German and English is required, with additional languages being an advantage.
People & Culture Manager at Accor
Hamburg, , Germany - Full Time
Skills Needed
Human Resources, Recruitment, Employee Relations, Performance Management, Talent Management, Hospitality Management, Policy Implementation, Succession Planning, Employment Law, Team Development, Leadership, Communication, Strategic Planning, Community Engagement
Specialization
The ideal candidate has 2+ years of experience in human resources within the hospitality industry. You must be comfortable with high-volume recruitment and have a strong understanding of legal and performance management processes.
Experience Required
Minimum 2 year(s)
Debitorenbuchhalter / Accounting Clerk (m/w/d) - in Voll- oder Teilzeit at b'mine hotels
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Accounts Receivable, Month End Closing, Year End Closing, Credit Management, Payment Coordination, Invoicing, Dunning Process, German Language Proficiency, Hotel Accounting, Financial Controlling
Specialization
Requires a completed commercial vocational training and initial professional experience in accounts receivable within the hotel industry or a similar sector. Candidates must possess a structured way of working and a minimum B2/C1 level of proficiency in German.
Experience Required
Minimum 2 year(s)
Frühstücksservice Agent (m/w/d) - Teilzeit (20Std.) at Radisson Hotel Group
Münster, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Customer Service, Breakfast Service, Teamwork, Communication, Professionalism, Enthusiasm
Specialization
The ideal candidate is a morning person with a positive attitude and a passion for working with people. You should be enthusiastic, reliable, and enjoy collaborating within a team environment.
Director of Operations (m/f/d) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Berlin, , Germany - Full Time
Skills Needed
Strategic Leadership, Hotel Operations Management, Financial Performance Optimization, Guest Experience Management, Revenue Management, Human Resources Management, Budgeting, Performance Appraisal, Operational Strategy, Stakeholder Relations
Specialization
Requires a degree in Business Administration or Hotel Management with 2 to 4 years of relevant professional experience depending on the degree level. Candidates must demonstrate proficiency in managing operational strategies and leading diverse department teams.
Experience Required
Minimum 2 year(s)
Food & Beverage Host- Teilzeit 30h Combohotel ibis & ibis budget Leipzig C at Accor
Leipzig, Saxony, Germany - Full Time
Skills Needed
Guest Relations, Breakfast Service, Buffet Management, Haccp Compliance, Interpersonal Skills, Problem Solving, Teamwork, Stress Management, Inventory Management, Hygiene Standards
Specialization
Candidates should possess a friendly, guest-oriented demeanor and the ability to remain calm under pressure in a fast-paced environment. Strong interpersonal skills and a professional appearance are essential, though specific technical skills can be learned on the job.
Rezeptionsmitarbeiter (m/w/d) DO & CO Hotel München at DO & CO AG
München, Brandenburg, Germany -
Full Time

Start Date

Immediate

Expiry Date

26 Aug, 26

Salary

0.0

Posted On

28 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Relation Management, Check-in and Check-out, Reservation Management, Concierge Services, Billing and Accounting, Customer Service, German Language, English Language, Organization, Communication, Hospitality Management

Industry

Hospitality

Description
Unternehmensbeschreibung Als globaler Spitzenreiter im Gastgewerbe und in der Luftfahrtindustrie ist DO & CO eines der aufregendsten und angesehensten Unternehmen der Welt. Das neue Boutiquehotel von DO & CO München bietet eine exklusive Kombination aus internationaler Modernität und bayerischem Charme. In einzigartiger Lage in der Nähe des Marienplatzes finden Sie 31 individuell gestaltete Zimmer mit Blick auf die berühmtesten Wahrzeichen der Stadt sowie den offiziellen FC Bayern Flagshipstore. Ein weiteres Highlight in unserem Boutique Hotel sind die beiden Restaurants: das DO & CO Bistro mit seinen mediterranen Köstlichkeiten im Erdgeschoss sowie das japanische DO & CO Restaurant mit einzigartigen Barerlebnissen. Das DO & CO Hotel München steht für erstklassigen Service, stilvolles Design und individuelle Gastlichkeit. Zur Verstärkung unseres Front-Office-Teams suchen wir einen engagierten Front Office Agent / Rezeptionsmitarbeiter (m/w/d) in Teilzeit (32 Stunden/Woche), der mit Serviceorientierung, Organisationstalent und Gastgebermentalität unsere Gäste begeistert. Die Tätigkeit erfordert Flexibilität für Abend- und Wochenenddienste, Nachtschichten fallen nicht an. Stellenbeschreibung Verantwortung für den Check-in und Check-out Eine hochwertige, persönliche und telefonische Betreuung der internationalen Gäste Guest Relation Management Annahme, Bearbeitung und Bestätigung von Reservierungen Eine individuelle Gästebetreuung sowie Concierge-Tätigkeiten Handhabung des Abrechnungswesens Gewährleistung einer reibungslosen Kommunikation mit allen Abteilungen Qualifikationen Erfahrung in der (Luxus) Hotellerie von Vorteil, z.B. als Front Office Agent, Empfangsmitarbeiter, Front Desk Agent, Guest Service Agent, Mitarbeiter am Empfang oder Hotelrezeptionist Ein positives, gepflegtes und dynamisches Auftreten Ausgeprägte Gast- und Serviceorientierung Freude am Umgang mit einem internationalen Gästepublikum Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift, jede weitere Fremdsprache von Vorteil Zuverlässige, verantwortungsvolle und eigenständige Arbeitsweise Führerschein Klasse B wünschenswert Zusätzliche Informationen Wir glauben, dass unsere Mitarbeiter die treibende Kraft hinter unserem Erfolg sind und bemühen uns, ein positives und unterstützendes Arbeitsumfeld zu schaffen. Als Mitglied unseres Teams haben Sie Zugang zu einer Reihe von Vorteilen, wie zum Bespiel: Mitarbeiterrabatte in verschiedenen Geschäften Kostenlose kulinarische Verpflegung Erweitern Sie Ihre Fähigkeiten und Kenntnisse durch unsere internen Schulungsmöglichkeiten Moderne Freizeitgestaltung - Ihre Work-Life-Balance liegt uns am Herzen Top Anbindung des Betriebes an die öffentlichen Verkehrsmittel im Zentrum von München Regelmäßig stattfindende Firmenevents – sportlich & gesellschaftlich Ein Unternehmen, in dem Sie wirklich etwas bewirken können - wir haben keine Angst vor neuen Ideen! Echte berufliche Entwicklungsmöglichkeiten, sowohl auf nationaler als auch auf internationaler Ebene Die Möglichkeit, mit einem der innovativsten Akteure auf dem globalen Luxusmarkt für Gourmet Entertainment zusammenzuarbeiten und diesen zu vertreten Genau wie die unterschiedlichen Zutaten ein Gericht perfekt und besonders machen, so schätzen wir Diversität in unserem Unternehmen in Bezug auf unseren Mitarbeiter:innen. Jede:r ist herzlich willkommen - unabhängig von Geschlecht, Herkunft, Religion, Ethnizität und sexueller Orientierung.
Responsibilities
Responsible for managing guest check-ins, check-outs, and providing high-quality personal and telephone support to international guests. Duties include handling reservations, concierge tasks, billing, and ensuring smooth communication across all hotel departments.
Rezeptionsmitarbeiter (m/w/d) DO & CO Hotel München at DO & CO AG
München, Brandenburg, Germany - Full Time
Skills Needed
Guest Relation Management, Check In And Check Out, Reservation Management, Concierge Services, Billing And Accounting, Customer Service, German Language, English Language, Organization, Communication, Hospitality Management
Specialization
Experience in luxury hospitality is preferred, along with a professional appearance and a strong service orientation. Fluency in German and English is required, and a Class B driver's license is desirable.
Experience Required
Minimum 2 year(s)
F&B Host / Barkeeper in der Spätschicht (m/w/d) at Radisson Hotel Group
Leipzig, Saxony, Germany - Full Time
Skills Needed
Guest Service, Bartending, Restaurant Service, Communication Skills, Resource Management, Problem Solving, Digital Tool Proficiency, Teamwork, Food Preparation, Beverage Preparation
Specialization
Experience in service is an advantage but not mandatory; German language skills are required. Candidates should possess a hands-on mentality, passion for gastronomy, and reliability in a demanding environment.
Küchenchef (m/w/d) at Moa & Heidegrund Betriebs GmbH & Co. KG
Garrel, Lower Saxony, Germany - Full Time
Skills Needed
Kitchen Management, Menu Planning, Quality Assurance, Haccp, Cost Optimization, Budget Management, Team Leadership, Staff Scheduling, Food Cost Calculation, Ms Office, Excel, Communication Skills, Problem Solving, Event Catering, Inventory Management, Personnel Development
Specialization
Requires completed vocational training as a chef with at least 5 years of experience, including 2 years in a leadership role. Must be proficient in MS Office, cost structures, and possess strong communication skills in German.
Experience Required
Minimum 5 year(s)
Chief Engineer at Accor
Hamburg, , Germany - Full Time
Skills Needed
Facility Maintenance, Budget Management, Health And Safety Compliance, Ppm Scheduling, Contractor Management, Stock Control, Fire Safety, Team Leadership, Project Management, Mep Management, Facility Management Software, Customer Service
Specialization
Requires extensive knowledge of building management, MEP, and health and safety compliance. Candidates must have experience in project management, budget oversight, and leading teams within a hospitality environment.
Experience Required
Minimum 5 year(s)
Night Audit (m/w/d) at Accor
Berlin, , Germany - Full Time
Skills Needed
Night Audit, Front Desk Operations, Guest Relations, Cash Handling, Security Monitoring, English Fluency, Communication, Problem Solving
Specialization
The ideal candidate has relevant professional experience and is fluent in English. A proactive personality, strong communication skills, and a customer-oriented mindset are essential for this role.
Empfangsmitarbeiter Combo Hotel ibis und ibis budget Leipzig City ab Juli 2 at Accor
Leipzig, Saxony, Germany - Full Time
Skills Needed
Guest Relations, Check In/Check Out, Opera Cloud, German Language, English Language, Up Selling, Billing, Customer Service
Specialization
A service-oriented personality is essential, with experience in guest relations and Opera Cloud or similar systems preferred. Proficiency in German and English is required, with additional languages being an advantage.
Hotel Cleanliness Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Berlin, , Germany - Full Time
Skills Needed
Housekeeping, Cleaning, Guest Relations, Attention To Detail, Time Management, Physical Stamina, Professional Communication, Quality Standards
Specialization
Must be able to stand, walk, and perform physical tasks including lifting and moving objects up to 50 pounds. Requires a professional appearance and adherence to company policies and safety standards.
Assistant Housekeeping Manager (m/w/d) at The Cloud One
Munich, Bavaria, Germany - Full Time
Skills Needed
Housekeeping Management, Quality Control, Staff Coordination, Team Leadership, Inventory Management, Customer Service, Communication, Coaching, Training, Hospitality Standards
Specialization
Candidates should have experience in the hotel or hospitality industry, though career changers are welcome to apply. Strong communication skills in German and English, along with a high service orientation and quality awareness, are required.
Night Audit (m/w/d) at The Cloud One
Berlin, , Germany - Full Time
Skills Needed
Front Office Operations, Night Audit, Cash Management, Reservation Management, Customer Service, Communication, Teamwork, Hospitality Management, Breakfast Preparation, English Language Proficiency, German Language Proficiency
Specialization
Candidates should have a background in hotel management or relevant experience in the hospitality industry, though career changers are welcome. Strong communication skills in both German and English, along with a passion for service and teamwork, are essential.
Front Office Agent (m/w/d) - München Airport Marriott Hotel at Borealis Hotel Group
Freising, Bavaria, Germany - Full Time
Skills Needed
Guest Relations, Check In/Check Out, Opera Pms, Complaint Management, German Language, English Language, Teamwork, Quality Management, Reservation Management, Vip Guest Handling
Specialization
Requires vocational training in hotel management or equivalent experience in hotel reception or service industries. Proficiency in German and English is required, and experience with the Opera booking system is preferred.
Packer Zolllager (m/w/d) Airline Catering München at DO & CO AG
München, Brandenburg, Germany - Full Time
Skills Needed
Airline Catering, Warehouse Operations, Inventory Management, Logistics, Packing, Ms Office, Communication, Stress Resistance, Reliability, Quality Awareness, Customer Service Orientation
Specialization
Candidates should have experience in airline catering, gastronomy, or warehouse operations and possess a valid Class B driver's license. Good German and English language skills, reliability, and the ability to pass a security background check are required.
Empfangsmitarbeiter (m/w/d) at The Cloud One
Munich, Bavaria, Germany - Full Time
Skills Needed
Customer Service, Check In, Check Out, Reservation Management, Billing, Cash Handling, Administrative Tasks, Front Office Operations, Back Office Support, Communication, Teamwork, Hospitality Management, German Language, English Language
Specialization
Candidates should have a background in hotel management or hospitality, though career changers are welcome to apply. Strong communication skills in both German and English, along with a service-oriented mindset, are essential.
F&B Allrounder (m/w/d) Rooftop Bar - Minijob at Radisson Hotel Group
Hamburg, Hamburg, Germany - Full Time
Skills Needed
Guest Service, Food And Beverage Service, Bar Service, Kitchen Support, Communication Skills, Problem Solving, Digital Tool Proficiency, Teamwork, Reliability, German Language
Specialization
Candidates should have a hands-on mentality, a passion for gastronomy, and basic German language skills. Previous service experience is an advantage but not mandatory.
Front Office Supervisor (m/w/d) at Radisson Hotel Group
Ettlingen, Baden-Württemberg, Germany - Full Time
Skills Needed
Front Office Management, Guest Relations, Team Supervision, Check In/Check Out Procedures, Reservation Management, German Language, English Language, Conflict Resolution, Digital Tool Proficiency, Communication Skills, Payment Processing, Staff Training
Specialization
Requires previous reception experience combined with strong supervisory and management skills. Proficiency in German and English, along with a passion for hospitality and digital tool adaptability, is essential.
Experience Required
Minimum 2 year(s)
Empfangsmitarbeiter Combo Hotel ibis und ibis budget Leipzig City at Accor
Leipzig, Saxony, Germany - Full Time
Skills Needed
Guest Relations, Check In/Check Out, Opera Cloud, German Language, English Language, Up Selling, Billing, Customer Service
Specialization
A service-oriented personality is essential, with experience in guest relations and Opera Cloud or similar systems preferred. Fluency in German and English is required, with additional languages being an advantage.
People & Culture Manager at Accor
Hamburg, , Germany - Full Time
Skills Needed
Human Resources, Recruitment, Employee Relations, Performance Management, Talent Management, Hospitality Management, Policy Implementation, Succession Planning, Employment Law, Team Development, Leadership, Communication, Strategic Planning, Community Engagement
Specialization
The ideal candidate has 2+ years of experience in human resources within the hospitality industry. You must be comfortable with high-volume recruitment and have a strong understanding of legal and performance management processes.
Experience Required
Minimum 2 year(s)
Debitorenbuchhalter / Accounting Clerk (m/w/d) - in Voll- oder Teilzeit at b'mine hotels
Frankfurt, Hesse, Germany - Full Time
Skills Needed
Accounts Receivable, Month End Closing, Year End Closing, Credit Management, Payment Coordination, Invoicing, Dunning Process, German Language Proficiency, Hotel Accounting, Financial Controlling
Specialization
Requires a completed commercial vocational training and initial professional experience in accounts receivable within the hotel industry or a similar sector. Candidates must possess a structured way of working and a minimum B2/C1 level of proficiency in German.
Experience Required
Minimum 2 year(s)
Frühstücksservice Agent (m/w/d) - Teilzeit (20Std.) at Radisson Hotel Group
Münster, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Customer Service, Breakfast Service, Teamwork, Communication, Professionalism, Enthusiasm
Specialization
The ideal candidate is a morning person with a positive attitude and a passion for working with people. You should be enthusiastic, reliable, and enjoy collaborating within a team environment.
Director of Operations (m/f/d) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Berlin, , Germany - Full Time
Skills Needed
Strategic Leadership, Hotel Operations Management, Financial Performance Optimization, Guest Experience Management, Revenue Management, Human Resources Management, Budgeting, Performance Appraisal, Operational Strategy, Stakeholder Relations
Specialization
Requires a degree in Business Administration or Hotel Management with 2 to 4 years of relevant professional experience depending on the degree level. Candidates must demonstrate proficiency in managing operational strategies and leading diverse department teams.
Experience Required
Minimum 2 year(s)
Food & Beverage Host- Teilzeit 30h Combohotel ibis & ibis budget Leipzig C at Accor
Leipzig, Saxony, Germany - Full Time
Skills Needed
Guest Relations, Breakfast Service, Buffet Management, Haccp Compliance, Interpersonal Skills, Problem Solving, Teamwork, Stress Management, Inventory Management, Hygiene Standards
Specialization
Candidates should possess a friendly, guest-oriented demeanor and the ability to remain calm under pressure in a fast-paced environment. Strong interpersonal skills and a professional appearance are essential, though specific technical skills can be learned on the job.