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Health Services Jobs in United Kingdom

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Central Bookings Manager at City and County Healthcare Group Ltd
Nottingham, England, United Kingdom - Full Time
Skills Needed
Leadership, Performance Management, Customer Service, Coaching, Communication, Problem Solving, Data Analysis, Scheduling, Kpi Management, Team Development, Operational Management, Continuous Improvement, Motivation, Influencing, Resilience, Organizational Skills
Specialization
Candidates should have proven experience in leading teams within call centers or similar environments, with a strong focus on performance metrics. Excellent communication and problem-solving skills are essential, along with a continuous improvement mindset.
Experience Required
Minimum 5 year(s)
Extra Care Scheme Manager at City and County Healthcare Group Ltd
Liverpool, England, United Kingdom - Full Time
Skills Needed
Management, Personal Care Service Delivery, Staff Scheduling, Quality Assurance, Regulatory Compliance, Budget Management, Business Management, Commercial Skills, Organisational Skills, Efficiency
Specialization
Candidates must be efficient, organized, and experienced managers who are passionate about community care and possess a solid understanding of relevant statutory and regulatory frameworks. Success in this role also requires strong budget, business management, and commercial skills.
Experience Required
Minimum 5 year(s)
Extra Care Scheme Manager at City and County Healthcare Group Ltd
Liskeard, England, United Kingdom - Full Time
Skills Needed
Management, Care Team Growth, Personal Care Service Delivery, Compliance, Quality Assurance, Process Control, Budget Management, Business Management, Commercial Skills, Statutory Framework Understanding, Regulatory Framework Understanding
Specialization
Candidates must be efficient, organized, and experienced managers passionate about community care, possessing a solid understanding of relevant statutory and regulatory frameworks. Success in this role also requires good budget, business management, and commercial skills.
Experience Required
Minimum 5 year(s)
Rapid Response Care Assistant at City and County Healthcare Group Ltd
Wolverhampton, England, United Kingdom - Full Time
Skills Needed
Tracheotomy, Ventilation, Seizure Management, Stoma Care, Complex Care, Spinal Cord Injury Care, Muscular Dystrophy Care, Acquired Brain Injury Care, Driving, Flexible Availability, On Call Rota
Specialization
Candidates must be willing to work a mixture of day and night shifts and possess flexible availability to cover packages within a 100-mile radius, requiring access to a car and a full UK driving license. Previous complex care experience is advantageous, but full training and clinical support are provided.
Care Assistant at City and County Healthcare Group Ltd
Guildford, England, United Kingdom - Full Time
Skills Needed
Complex Care, Moving And Handling, Tracheostomy Care, Peg Feed Care, Ventilation Support, Suctioning, Makaton, Communication Methods, Spinal Instability Support, Domestic Tasks, Social Activities, Sensory Activities, Driving
Specialization
Candidates must possess prior experience in complex care settings, including specific skills like moving and handling, tracheostomy and PEG feed care, ventilation support, and suctioning. A full UK driving licence and access to a personal vehicle are mandatory due to the job location.
Experience Required
Minimum 2 year(s)
Care Assistant at City and County Healthcare Group Ltd
Chatham, England, United Kingdom - Full Time
Skills Needed
Compassionate, Reliable, Emotional Resilience, Person Centred Care, Personal Care Support, Infection Prevention And Control, Supervision, Challenging Behaviours, Autism Knowledge, Adhd Knowledge, Reading Social Cues, Interpreting Body Language, Visual Aids, Pecs, Consistency, Trust Building
Specialization
Essential experience in complex care is required, specifically including managing challenging behaviors and possessing knowledge of Autism or ADHD. Candidates must also demonstrate the ability to read social cues, interpret body language, use visual aids like PECS, and exhibit consistency, emotional resilience, and the ability to build trust.
Care Assistant at City and County Healthcare Group Ltd
Billingham, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Medication Support, Mobility Assistance, Mealtime Support, Personal Care, Social Engagement
Specialization
No specific experience is required, making this role suitable for both newcomers and those with past care experience. The ideal candidate should be naturally caring, reliable, and eager to learn.
Care Assistant at City and County Healthcare Group Ltd
Aylesbury, England, United Kingdom - Full Time
Skills Needed
Compassion, Respect, Confidence, Personal Care, Manual Handling, Bowel Management, Meal Preparation, Household Tasks, Companionship, Resilience, Willingness To Learn, Teamwork
Specialization
No prior social care experience is required, but candidates should possess compassion and a willingness to learn. A full UK driving licence and access to a car are necessary for this role.
Childrens Complex Care Assistant at City and County Healthcare Group Ltd
Wellingborough, England, United Kingdom - Full Time
Skills Needed
Personal Care, Ng Tube Feeding, Ventilator Management, Hourly Observations, Comfort, Reassurance, Compassionate, Caring, Friendly
Specialization
No prior care experience is essential as full nurse-led training and clinical support will be provided for developing necessary skills. Applicants must be compassionate, confident, and friendly care professionals ready to support an individual in their home environment.
Care Assistant at City and County Healthcare Group Ltd
Wirral, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn
Specialization
No prior experience is required for this position, making it suitable for those starting their careers. The ideal candidates should be naturally caring, reliable, and eager to learn.
Care Assistant at City and County Healthcare Group Ltd
Whitley Bay, England, United Kingdom - Full Time
Skills Needed
Compassion, Communication, Personal Care, Medication Management, Meal Preparation, Housekeeping, Mobility Assistance, Patience, Positive Attitude, Initiative, Autonomy, Vocational Training Engagement
Specialization
Candidates must demonstrate effective communication skills and a sincere interest in working with the specific client group. A successful DBS screening and a positive attitude are also essential for this role.
Care Assistant at City and County Healthcare Group Ltd
Lancaster, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Driving
Specialization
No prior experience is required for this position, making it suitable for those starting their careers in care. The ideal candidates should be naturally caring, reliable, and possess a full UK driving license with access to their own vehicle.
Care Coordinator Extra Care Scheme at City and County Healthcare Group Ltd
Fleetwood, England, United Kingdom - Full Time
Skills Needed
Care Coordination, Care Planning, Staff Supervision, Rota Management, Relationship Building, Healthcare Experience, Cqc Knowledge, Organisational Skills
Specialization
The ideal candidate is an efficient and organized Care Coordinator passionate about community care, excelling in managing rotas and building strong relationships with care workers. Previous healthcare experience with a solid understanding of CQC, care plans, and rotas is beneficial for those looking to step up into this role.
Experience Required
Minimum 2 year(s)
Branch Manager at City and County Healthcare Group Ltd
London, England, United Kingdom - Full Time
Skills Needed
Management, Organizational Skills, Community Care, Budget Management, Business Management, Compliance, Care Standards, Team Leadership
Specialization
Candidates should be efficient, organized, and experienced managers with a passion for community care. A solid understanding of the statutory and regulatory framework related to care services is essential.
Experience Required
Minimum 2 year(s)
Care Assistant at City and County Healthcare Group Ltd
Blackpool, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn
Specialization
No prior experience is required for this position, making it suitable for those starting their careers. The ideal candidates should be naturally caring, reliable, and eager to learn.
Nurse at City and County Healthcare Group Ltd
Maidstone, England, United Kingdom - Full Time
Skills Needed
Registered Nurse, Patient Centered Care, Complex Needs, Holistic Care, Team Collaboration, Care Planning, Self Motivation, Enthusiasm, Caring, Compassion, Paediatric Experience, Nursing Care
Specialization
Candidates must have a Registered Nurse Diploma/Degree with an up-to-date NMC Pin and a commitment to providing excellent care. Previous experience in paediatric or complex nursing is essential.
Experience Required
Minimum 2 year(s)
Care Assistant at City and County Healthcare Group Ltd
Runcorn, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn
Specialization
No prior experience is required, but a caring and compassionate nature is essential. Candidates should be reliable, committed, and eager to learn with full training and support provided.
Care Assistant at City and County Healthcare Group Ltd
Durham, England, United Kingdom - Full Time
Skills Needed
Compassion, Reliability, Tracheostomy Care, Peg Feeding, Medication Administration, Personal Care, Mobility Assistance, Communication Skills, Empathy, Dedication, Monitoring, Equipment Handling, Complex Care Experience
Specialization
Previous experience working with complex clients is essential for this role. The candidate should be compassionate, reliable, and dedicated to providing high-quality care.
Experience Required
Minimum 2 year(s)
Care Assistant at City and County Healthcare Group Ltd
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Personal Care, Companionship, Medication Assistance, Mobility Assistance, Mealtime Assistance
Specialization
No prior experience is required for this position, making it suitable for those starting their careers in care. The ideal candidate should be naturally caring, reliable, and eager to learn, with a full UK driving license and access to a vehicle for driving routes.
Care Assistant at City and County Healthcare Group Ltd
Chester, England, United Kingdom - Full Time
Skills Needed
Nutrition, Medication Administration, Tracheostomy Care, Ventilator Care, Companionship, Sensory Activities, Painting, Care Experience
Specialization
Experience in care is desirable, but full nurse-led training will be provided. The role requires a compassionate individual who can bring joy and connection to a non-verbal client.
Central Bookings Manager at City and County Healthcare Group Ltd
Nottingham, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Performance Management, Customer Service, Coaching, Communication, Problem Solving, Data Analysis, Scheduling, KPI Management, Team Development, Operational Management, Continuous Improvement, Motivation, Influencing, Resilience, Organizational Skills

Industry

Hospitals and Health Care

Description
Company Description Job Title: Central Bookings Manager – Healthcare Location: Nottingham Reports to: Operations Director Contract Type: Full-time, Permanent About the Role We are seeking a Central Bookings Manager to lead and develop a high-performing bookings and scheduling function that sits at the heart of our service delivery. This is a commercially focused leadership role, responsible for driving performance, service quality, and customer satisfaction through effective people management, strong operational grip, and a data-driven approach. While experience of the care sector is helpful, this role is not a registered or service management position. We are particularly interested in candidates from call centre, contact centre, customer service, sales, scheduling, or fast-paced operational environments who are used to leading teams against clear KPIs and service standards. Job Description Key responsibilities Lead, motivate, and develop a central bookings team to deliver consistently high performance Set, manage, and monitor KPIs including response times, fill rates, utilisation, conversion, customer satisfaction, and service levels Drive a customer-first culture, showing urgency, professionalism, and solution-focused thinking Ensure bookings processes are efficient, standardised, and scalable Use data, MI, and reporting to identify trends, address underperformance, and continuously improve outcomes Coach and performance-manage team members, holding clear expectations and accountability Work collaboratively with operational and service teams to balance quality, compliance, and commercial outcomes Manage demand, capacity, and workflow in a fast-paced, high-volume environment Qualifications We are looking for a leader who thrives in a performance-led environment and is confident managing teams where outcomes, service quality, and customer experience matter. Essential experience and skills: Proven experience leading teams in a call centre, contact centre, customer service, sales, scheduling, or similar operational environment Strong track record of managing performance through KPIs, targets, and service metrics Confident people leader with experience in coaching, motivating, and managing performance Excellent communication skills, with the ability to influence, challenge, and inspire Highly organised, resilient, and comfortable working at pace Strong problem-solving skills and a continuous improvement mindset Confident using systems, data, and reporting to drive decision-making Desirable (but not essential): Experience within health, social care, or a regulated service environment Understanding of workforce scheduling, resource planning, or demand management Experience supporting growth, change, or service transformation Additional Information What this role is (and isn’t) ✔ A leadership role focused on performance, service excellence, and team effectiveness ✔ Suitable for candidates from commercial or operational service environments ✘ Not a registered care role ✘ Not a care service or home management position Why join us Opportunity to shape and lead a critical central function Clear focus on performance, development, and continuous improvement A role where strong leadership and customer service excellence are truly valued Region: East Midlands
Responsibilities
Lead and develop a high-performing bookings team to ensure high performance and customer satisfaction. Manage KPIs and drive a customer-first culture while ensuring efficient and scalable booking processes.
Central Bookings Manager at City and County Healthcare Group Ltd
Nottingham, England, United Kingdom - Full Time
Skills Needed
Leadership, Performance Management, Customer Service, Coaching, Communication, Problem Solving, Data Analysis, Scheduling, Kpi Management, Team Development, Operational Management, Continuous Improvement, Motivation, Influencing, Resilience, Organizational Skills
Specialization
Candidates should have proven experience in leading teams within call centers or similar environments, with a strong focus on performance metrics. Excellent communication and problem-solving skills are essential, along with a continuous improvement mindset.
Experience Required
Minimum 5 year(s)
Extra Care Scheme Manager at City and County Healthcare Group Ltd
Liverpool, England, United Kingdom - Full Time
Skills Needed
Management, Personal Care Service Delivery, Staff Scheduling, Quality Assurance, Regulatory Compliance, Budget Management, Business Management, Commercial Skills, Organisational Skills, Efficiency
Specialization
Candidates must be efficient, organized, and experienced managers who are passionate about community care and possess a solid understanding of relevant statutory and regulatory frameworks. Success in this role also requires strong budget, business management, and commercial skills.
Experience Required
Minimum 5 year(s)
Extra Care Scheme Manager at City and County Healthcare Group Ltd
Liskeard, England, United Kingdom - Full Time
Skills Needed
Management, Care Team Growth, Personal Care Service Delivery, Compliance, Quality Assurance, Process Control, Budget Management, Business Management, Commercial Skills, Statutory Framework Understanding, Regulatory Framework Understanding
Specialization
Candidates must be efficient, organized, and experienced managers passionate about community care, possessing a solid understanding of relevant statutory and regulatory frameworks. Success in this role also requires good budget, business management, and commercial skills.
Experience Required
Minimum 5 year(s)
Rapid Response Care Assistant at City and County Healthcare Group Ltd
Wolverhampton, England, United Kingdom - Full Time
Skills Needed
Tracheotomy, Ventilation, Seizure Management, Stoma Care, Complex Care, Spinal Cord Injury Care, Muscular Dystrophy Care, Acquired Brain Injury Care, Driving, Flexible Availability, On Call Rota
Specialization
Candidates must be willing to work a mixture of day and night shifts and possess flexible availability to cover packages within a 100-mile radius, requiring access to a car and a full UK driving license. Previous complex care experience is advantageous, but full training and clinical support are provided.
Care Assistant at City and County Healthcare Group Ltd
Guildford, England, United Kingdom - Full Time
Skills Needed
Complex Care, Moving And Handling, Tracheostomy Care, Peg Feed Care, Ventilation Support, Suctioning, Makaton, Communication Methods, Spinal Instability Support, Domestic Tasks, Social Activities, Sensory Activities, Driving
Specialization
Candidates must possess prior experience in complex care settings, including specific skills like moving and handling, tracheostomy and PEG feed care, ventilation support, and suctioning. A full UK driving licence and access to a personal vehicle are mandatory due to the job location.
Experience Required
Minimum 2 year(s)
Care Assistant at City and County Healthcare Group Ltd
Chatham, England, United Kingdom - Full Time
Skills Needed
Compassionate, Reliable, Emotional Resilience, Person Centred Care, Personal Care Support, Infection Prevention And Control, Supervision, Challenging Behaviours, Autism Knowledge, Adhd Knowledge, Reading Social Cues, Interpreting Body Language, Visual Aids, Pecs, Consistency, Trust Building
Specialization
Essential experience in complex care is required, specifically including managing challenging behaviors and possessing knowledge of Autism or ADHD. Candidates must also demonstrate the ability to read social cues, interpret body language, use visual aids like PECS, and exhibit consistency, emotional resilience, and the ability to build trust.
Care Assistant at City and County Healthcare Group Ltd
Billingham, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Medication Support, Mobility Assistance, Mealtime Support, Personal Care, Social Engagement
Specialization
No specific experience is required, making this role suitable for both newcomers and those with past care experience. The ideal candidate should be naturally caring, reliable, and eager to learn.
Care Assistant at City and County Healthcare Group Ltd
Aylesbury, England, United Kingdom - Full Time
Skills Needed
Compassion, Respect, Confidence, Personal Care, Manual Handling, Bowel Management, Meal Preparation, Household Tasks, Companionship, Resilience, Willingness To Learn, Teamwork
Specialization
No prior social care experience is required, but candidates should possess compassion and a willingness to learn. A full UK driving licence and access to a car are necessary for this role.
Childrens Complex Care Assistant at City and County Healthcare Group Ltd
Wellingborough, England, United Kingdom - Full Time
Skills Needed
Personal Care, Ng Tube Feeding, Ventilator Management, Hourly Observations, Comfort, Reassurance, Compassionate, Caring, Friendly
Specialization
No prior care experience is essential as full nurse-led training and clinical support will be provided for developing necessary skills. Applicants must be compassionate, confident, and friendly care professionals ready to support an individual in their home environment.
Care Assistant at City and County Healthcare Group Ltd
Wirral, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn
Specialization
No prior experience is required for this position, making it suitable for those starting their careers. The ideal candidates should be naturally caring, reliable, and eager to learn.
Care Assistant at City and County Healthcare Group Ltd
Whitley Bay, England, United Kingdom - Full Time
Skills Needed
Compassion, Communication, Personal Care, Medication Management, Meal Preparation, Housekeeping, Mobility Assistance, Patience, Positive Attitude, Initiative, Autonomy, Vocational Training Engagement
Specialization
Candidates must demonstrate effective communication skills and a sincere interest in working with the specific client group. A successful DBS screening and a positive attitude are also essential for this role.
Care Assistant at City and County Healthcare Group Ltd
Lancaster, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Driving
Specialization
No prior experience is required for this position, making it suitable for those starting their careers in care. The ideal candidates should be naturally caring, reliable, and possess a full UK driving license with access to their own vehicle.
Care Coordinator Extra Care Scheme at City and County Healthcare Group Ltd
Fleetwood, England, United Kingdom - Full Time
Skills Needed
Care Coordination, Care Planning, Staff Supervision, Rota Management, Relationship Building, Healthcare Experience, Cqc Knowledge, Organisational Skills
Specialization
The ideal candidate is an efficient and organized Care Coordinator passionate about community care, excelling in managing rotas and building strong relationships with care workers. Previous healthcare experience with a solid understanding of CQC, care plans, and rotas is beneficial for those looking to step up into this role.
Experience Required
Minimum 2 year(s)
Branch Manager at City and County Healthcare Group Ltd
London, England, United Kingdom - Full Time
Skills Needed
Management, Organizational Skills, Community Care, Budget Management, Business Management, Compliance, Care Standards, Team Leadership
Specialization
Candidates should be efficient, organized, and experienced managers with a passion for community care. A solid understanding of the statutory and regulatory framework related to care services is essential.
Experience Required
Minimum 2 year(s)
Care Assistant at City and County Healthcare Group Ltd
Blackpool, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn
Specialization
No prior experience is required for this position, making it suitable for those starting their careers. The ideal candidates should be naturally caring, reliable, and eager to learn.
Nurse at City and County Healthcare Group Ltd
Maidstone, England, United Kingdom - Full Time
Skills Needed
Registered Nurse, Patient Centered Care, Complex Needs, Holistic Care, Team Collaboration, Care Planning, Self Motivation, Enthusiasm, Caring, Compassion, Paediatric Experience, Nursing Care
Specialization
Candidates must have a Registered Nurse Diploma/Degree with an up-to-date NMC Pin and a commitment to providing excellent care. Previous experience in paediatric or complex nursing is essential.
Experience Required
Minimum 2 year(s)
Care Assistant at City and County Healthcare Group Ltd
Runcorn, England, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn
Specialization
No prior experience is required, but a caring and compassionate nature is essential. Candidates should be reliable, committed, and eager to learn with full training and support provided.
Care Assistant at City and County Healthcare Group Ltd
Durham, England, United Kingdom - Full Time
Skills Needed
Compassion, Reliability, Tracheostomy Care, Peg Feeding, Medication Administration, Personal Care, Mobility Assistance, Communication Skills, Empathy, Dedication, Monitoring, Equipment Handling, Complex Care Experience
Specialization
Previous experience working with complex clients is essential for this role. The candidate should be compassionate, reliable, and dedicated to providing high-quality care.
Experience Required
Minimum 2 year(s)
Care Assistant at City and County Healthcare Group Ltd
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Caring, Compassionate, Reliable, Committed, Eager To Learn, Personal Care, Companionship, Medication Assistance, Mobility Assistance, Mealtime Assistance
Specialization
No prior experience is required for this position, making it suitable for those starting their careers in care. The ideal candidate should be naturally caring, reliable, and eager to learn, with a full UK driving license and access to a vehicle for driving routes.
Care Assistant at City and County Healthcare Group Ltd
Chester, England, United Kingdom - Full Time
Skills Needed
Nutrition, Medication Administration, Tracheostomy Care, Ventilator Care, Companionship, Sensory Activities, Painting, Care Experience
Specialization
Experience in care is desirable, but full nurse-led training will be provided. The role requires a compassionate individual who can bring joy and connection to a non-verbal client.