SUMMARY (MAJOR PURPOSE OF THE ROLE):

At Drive DeVilbiss Healthcare we put the customer at the heart of everything we do and we take personal responsibility for exceeding our customers’ expectations. Our four principles underpin everything we do and we will expect you to embody them in everything you do. The values are:

• Integrity – We lead with respect, loyalty and trust.
• Intent – We hold ourselves accountable for our actions and when it is not working we fix it.
• Capability – We listen, challenge and continuously improve.
• Results – We will be measured by our results.

In your role we will expect you to ensure that products designed, manufactured and imported/distributed by Drive DeVilbiss Healthcare are in conformance to all relevant national and international standards, meet the requirements of applicable European regulations / directives and are safe for use.

MAIN ACTIVITIES/RESPONSIBILITIES:

• To support in the testing and evaluating of products:
• To conduct and oversee product testing in line with the relevant national and international standards (and in-house derived requirements).
• To conduct and oversee product evaluations ensuring that gaps, angles, dimensions etc. are in conformance with the relevant national and international standards.
• Reviewing standards and clause requirements.
• Reviewing product compatibility.
• To support in the creation of documents for the product technical files:
• Test and evaluation reports.
• Clause compliance reports.
• Risk management files.
• Usability engineering files.
• Service manuals.
• Supporting the design team:
• Implementing design changes.
• Evaluating proposals whilst mid development.
• Overseeing departmental ways of work and standard operating procedures.
• Ensuring the department operates efficiently.
• Ensure good housekeeping practices are maintained in the department at all times.
• Providing customer (internal or external) support in regards to conformance related queries.
• Ensure confidentiality on all matters relating to employees and information obtained during the course of employment.
• Ensuring product conformance to national and international standards and in-house requirements.
• Support in the creation of documentation for product technical files.
• Technical Support.
• Any other duties as and when required by management that are reasonably within the capabilities of the role and are aimed at achieving the company’s objectives and goals.